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Green Arrow Homecare

Astra House Suite 9B, The common, Cranleigh, Surrey GU6 8RZ
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Care Provided by Green Arrow Homecare

Contract Durations

  • Ongoing / Long Term

Other Care Provided

  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £28.38 - £31.05
  • Weekly Live-in Care Fees: £1,300 - £1,500
The price(s) shown are provided by the agency. Contact Green Arrow Homecare for full pricing details and T&Cs.

Contact Green Arrow Homecare to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Green Arrow Homecare Ltd
  • Private Owned

Person in charge

  • Robyn Hill (Registered Manager)
Are you the Owner/Manager of Green Arrow Homecare? View your Advertising Options

Green Arrow Homecare Reviews (9)

8.0

Green Arrow Homecare has a Review Score of 8.0 (8) out of 10, based on 1 reviews in the last 2 years. Over all time Green Arrow Homecare has 9 reviews.

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Showing 9 reviews matching selected criteria
Review from Madeline T (Daughter of Client) published on 4 June 2025 Submitted via Website
Overall Experience

Green Arrow Homecare provided solid support in caring for our dad over the past year, and were always helpful in coordinating care each time Dad was discharged from hospital. We appreciated their help during some challenging times for our family.

Reply from Robyn Hill, Manager at Green Arrow Homecare

It was a pleasure to provided care for the past year and we wish you all the best.

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Review from R S (Daughter of Client) published on 24 April 2023 Submitted via Website
Overall Experience

Green Arrow Homecare are in a word, caring. They take my mum and dad's care very seriously and key members of staff have shown them the utmost respect, patience and feeling. We've been with the team for 18 months now and they have alleviated our family's stress and worry to a huge degree as both Mum and Dad battle Alzheimer's and Lymphoma and skin cancer, in the case of my father. The little touches are lovely. Careful washing of my mum's jumpers. Haircuts. A weekly shopping trip to Sainsbury's and coffees at Starbucks. A fab Easter tea party on Good Friday with bingo, a raffle and delicious cakes. I'm a fan.

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Review from Corcyra A (Daughter of Client) published on 14 February 2022 Submitted via Website
Overall Experience
Green Arrow are an amazing care provider who goes above and beyond in their daily duties. They are easy to talk to and keep you updated with any concerns.
Green Arrow has been caring for my mother since May 2021 and I feel they meet all my mother's needs and the family's, all of the care team are friendly and a pleasure to be around.

I would recommend them as a care provider.

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Review from Samuel B (Client / Service User) published on 1 February 2022 Submitted via Website
Overall Experience
I've been in the care business as a service user for 14 years and have had many agencies in that time… I've been with Green Arrow since the summer and I actually look forward to my weekend care, as opposed to my old agency when I dreaded it totally!
They carried out a full assessment when I started with them and they noted my care needs and listened to what I needed and wanted. They are a fairly small agency at present so I don't feel like a number. I'm treated like a service user and as that I'm treated like a valued client and they always go out of their way to cover my calls and put in the same carers who know my needs and carry out my needs in an excellent manner…

All in all, I'm very happy at present and would recommend them as an agency if you are looking for a care agency that will value you as a client and not a number!

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Review from H M (Client / Service User) published on 31 January 2022 Submitted via Website
Overall Experience

Green Arrow continue to support me so well. They are incredibly on the ball and have improved my well being and quality of life so much. The owner's ability to detect pain and discomfort even when I don’t show it has hugely aided communication and helped target support. The care has focused not only on my physical health but also on improving my quality of life. Since being with Green Arrow, my health has been the most stable it has been in a very long while, and I feel safe and supported. Lovely to be treated as a real person and not a number. Thank you!

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Review from Maria P (Daughter of Client) published on 25 January 2022 Submitted via Website
Overall Experience

All the staff that came out to take care of my dad whilst he became bed bound to the day he died on the 29th of December were very caring and they had banter with Dad which he liked, so I thank them for that and for helping us through a tough time. I would recommend to anyone looking for care.

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Review from Kate R (Daughter of Client) published on 24 January 2022 Submitted via Website
Overall Experience

Green Arrow Homecare has been our lifeline. As my mother's dementia has progressed they stepped in to help with her care. The compassion and professionalism have helped both my mother and us as a family. (My mother has lived with us for 17 years so she is very much integrated into our family.) We cannot thank them enough for their support from the management to our wonderful carer, we couldn't have asked for more. Thank you to the manager and your team. I too would not hesitate to recommend you.

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Review from R A (Son of Client) published on 10 September 2021 Submitted via Website
Overall Experience

My mother moved into our home for her final few months. The Green Arrow team made two visits per day. During that time the team at Green Arrow provided her with the most patient, kind, respectful and excellent care. They were always cheery and considerate and did a huge amount to maintain my Mum’s spirits. I would recommend them without hesitation.

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Review from Katy F (Granddaughter of Client) published on 11 August 2021 Submitted via Website
Overall Experience

Earlier this year, my grandma had a fall and unfortunately broke her hip, which meant an operation and time in rehab. Due to her age and lack of mobility, we thought she would end up in a care home but thanks to the manager and her team at Green Arrow, my grandma is at home and doing better than ever. I cannot rate/recommend the manager and her team highly enough with what they have done, the help they have provided from day one and what they have accomplished with getting Grandma back to her old cheeky self. A special thank you goes to the live-in carer chosen by the manager! We couldn't have asked for a more suitable match. Nothing is too much trouble for Green Arrow when it comes to looking after your loved ones; they will definitely be in safe hands. If there was a higher star than Gold, Green Arrow would definitely deserve it.

Reply from Robyn Hill, Manager at Green Arrow Homecare

Thank you so much for your kind words; it's a pleasure looking after your Grandma, we all enjoying seeing her cheeky smiley face.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 October 2022
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Green Arrow Homecare.

Meet the Team (0)

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Frequently Asked Questions about Green Arrow Homecare

How many Carers does Green Arrow Homecare employ?

Green Arrow Homecare employs 4 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Green Arrow Homecare to verify any information. View our terms and conditions. Green Arrow Homecare has a Basic Service - more info.