Green Arrow Homecare
Astra House Suite 9B, The common, Cranleigh, Surrey GU6 8RZOther Home Care Providers you may be interested in:
Care Provided by Green Arrow Homecare
Contract Durations
- Ongoing / Long Term
Other Care Provided
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £28.38 - £31.05
- Weekly Live-in Care Fees: £1,300 - £1,500
Contact Green Arrow Homecare to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Owner
- Green Arrow Homecare Ltd
- Private Owned
Person in charge
- Robyn Hill (Registered Manager)
Green Arrow Homecare Reviews (9)
Green Arrow Homecare has a Review Score of 8.0 (8) out of 10, based on 1 reviews in the last 2 years.
Over all time Green Arrow Homecare has 9 reviews.
Green Arrow Homecare provided solid support in caring for our dad over the past year, and were always helpful in coordinating care each time Dad was discharged from hospital. We appreciated their help during some challenging times for our family.
It was a pleasure to provided care for the past year and we wish you all the best.
Green Arrow Homecare are in a word, caring. They take my mum and dad's care very seriously and key members of staff have shown them the utmost respect, patience and feeling. We've been with the team for 18 months now and they have alleviated our family's stress and worry to a huge degree as both Mum and Dad battle Alzheimer's and Lymphoma and skin cancer, in the case of my father. The little touches are lovely. Careful washing of my mum's jumpers. Haircuts. A weekly shopping trip to Sainsbury's and coffees at Starbucks. A fab Easter tea party on Good Friday with bingo, a raffle and delicious cakes. I'm a fan.
Green Arrow has been caring for my mother since May 2021 and I feel they meet all my mother's needs and the family's, all of the care team are friendly and a pleasure to be around.
I would recommend them as a care provider.
They carried out a full assessment when I started with them and they noted my care needs and listened to what I needed and wanted. They are a fairly small agency at present so I don't feel like a number. I'm treated like a service user and as that I'm treated like a valued client and they always go out of their way to cover my calls and put in the same carers who know my needs and carry out my needs in an excellent manner…
All in all, I'm very happy at present and would recommend them as an agency if you are looking for a care agency that will value you as a client and not a number!
Green Arrow continue to support me so well. They are incredibly on the ball and have improved my well being and quality of life so much. The owner's ability to detect pain and discomfort even when I don’t show it has hugely aided communication and helped target support. The care has focused not only on my physical health but also on improving my quality of life. Since being with Green Arrow, my health has been the most stable it has been in a very long while, and I feel safe and supported. Lovely to be treated as a real person and not a number. Thank you!
All the staff that came out to take care of my dad whilst he became bed bound to the day he died on the 29th of December were very caring and they had banter with Dad which he liked, so I thank them for that and for helping us through a tough time. I would recommend to anyone looking for care.
Green Arrow Homecare has been our lifeline. As my mother's dementia has progressed they stepped in to help with her care. The compassion and professionalism have helped both my mother and us as a family. (My mother has lived with us for 17 years so she is very much integrated into our family.) We cannot thank them enough for their support from the management to our wonderful carer, we couldn't have asked for more. Thank you to the manager and your team. I too would not hesitate to recommend you.
My mother moved into our home for her final few months. The Green Arrow team made two visits per day. During that time the team at Green Arrow provided her with the most patient, kind, respectful and excellent care. They were always cheery and considerate and did a huge amount to maintain my Mum’s spirits. I would recommend them without hesitation.
Earlier this year, my grandma had a fall and unfortunately broke her hip, which meant an operation and time in rehab. Due to her age and lack of mobility, we thought she would end up in a care home but thanks to the manager and her team at Green Arrow, my grandma is at home and doing better than ever. I cannot rate/recommend the manager and her team highly enough with what they have done, the help they have provided from day one and what they have accomplished with getting Grandma back to her old cheeky self. A special thank you goes to the live-in carer chosen by the manager! We couldn't have asked for a more suitable match. Nothing is too much trouble for Green Arrow when it comes to looking after your loved ones; they will definitely be in safe hands. If there was a higher star than Gold, Green Arrow would definitely deserve it.
Thank you so much for your kind words; it's a pleasure looking after your Grandma, we all enjoying seeing her cheeky smiley face.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 October 2022- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Green Arrow Homecare.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Green Arrow Homecare.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Green Arrow Homecare
How many Carers does Green Arrow Homecare employ?
Green Arrow Homecare employs 4 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Green Arrow Homecare to verify any information. View our terms and conditions. Green Arrow Homecare has a Basic Service - more info.








