Located in the Chester and Ellesmere Port communities, Radfield Home Care Chester & Ellesmere Port delivers award-winning care services. They provide comprehensive care options including meal preparation, medication assistance, housework, respite, and live-in care.
Radfield's services are developed around a personalised care plan specific to each individual's needs. Their Care Professionals ensure that every client is treated with dignity and respect, delivering care with empathy and precision.
Radfield Home Care has been...
Care Provided by Radfield Home Care Chester & Ellesmere Port
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £37.50 - £37.50
- Weekly Live-in Care Fees: £1,700 - £2,000
- 30 Minute Visiting Care Fees: £31 - £31
Charge prices are tailored to customers, following a care consultation.
Contact Radfield Home Care Chester & Ellesmere Port to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Radfield Home Care
- Private Owned
Person in charge
- Julie Scott (Director)
Radfield Home Care Chester & Ellesmere Port Reviews (90)
Radfield Home Care Chester & Ellesmere Port has a Review Score of 9.8 (9.78) out of 10, based on 47 reviews in the last 2 years.
Over all time Radfield Home Care Chester & Ellesmere Port has 90 reviews.
Radfield have been looking after me for over 3 years now and the care is always of a high standard. My condition means that my care needs can vary from day to day, and the carers are adaptable to my changing requirements. The office team are always helpful, listening to any concerns and acting on them accordingly. I would recommend Radfield to anyone looking for a quality home care provider for themselves or a loved one.
Thank you for your review. I am sorry that we are not quite at 5*'s for you yet and so we would appreciate any feedback on how we might achieve this as It is always our aim to provide the best care possible. I will pass your comments on to the care professionals and we will book a review call with you to see what we can do better.
All the staff are lovely with great communication and the app is great too.
Thank you for your 5* review. Your mums care is very important to us and I am glad that she is happy with the balance of keeping her independence but accepting a bit of help too. We are always available to help in any way that we can. I will pass on your kind words to the care professionals.
Very caring and understanding always able to accommodate extra visits and always come and introduce if a new carer is required to visit but on the whole mostly the same carer who are all very attentive respectful and discrete
Thank you so much for your review. Our aim is to always provide person centred care and stability for our clients to make sure they feel safe and valued. We always aim to go above and beyond and enhance our clients to live their best lives at home.
The carers are kind, fun, efficient and reliable. Mum enjoys having some new company.
Thank you very much for your review. Your comments do mean so much to us and we value your feedback. I will ensure I pass on your kind review to our care professionals and office staff.
We have carers visit our mum twice a day This is a great help to us as a family to know that she is being looked after at times when we cannot go ourselves. Mum knows that someone is popping in every day and that is a comfort to her too.The girls from Radfield are very caring , friendly and helpful and as far as I am concerned go way and above the call of duty. I can highly recommend this company to anyone.
Thankyou very much for your review. Your comments mean a great deal to us. I will ensure your comments are passed on to our care professionals.
The team visit five or six times a week and are always flexible, happily changing days when mum has visitors or other plans. They help her with showering and washing her hair, support her with everyday tasks like doing her washing, make sure she has lunch, and take her for walks. Their visits really help to break up her day and keep her engaged.
They communicate with me regularly and review mum's care so we can make sure everything is working well. It genuinely takes a lot of pressure off me knowing she is being looked after by such kind and professional people.
They also organise lovely activities like afternoon tea and client afternoons at their offices or day centre, which is a wonderful touch.
I would highly recommend Radfield to anyone looking for reliable and compassionate care.
We are very proud of our team for the care, compassion and professionalism they bring, and your feedback means a great deal to us. Thank you for trusting us with your mum's care.
Excellent friendly service. All the ladies that visit my mum are kind and caring and treat mum with the greatest respect. We have been using Radfield for over a year and can highly recommend them.
Thank you so much for your 5* review. This really does mean a lot to us. Your mum is a lovely lady and it is a pleasure for us to have the privilege of her company. I will pass on your comment to our care professionals.
This is the first time our mother has accepted any care, which says a great deal about them.
Thank you very much for your 5* review it really does mean a lot to us. We are very happy that your mum is accepting care now and if there is anything at all that we can do to enhance this then please just let us know. Your mums care is very important to us. I will pass your kind review onto our care professionals.
The service from Clare and the team has been brilliant at all times. Everyone arrived at the times mum and dad were expecting them and came with kindness, care and laughter. All different personalities which in particular dad loved, he's always enjoyed talking to people and everyone did as well as helping with what needed doing. Thank you all so very much.
Thank you very much for your excellent review. It has been our pleasure and I will be sure to pass on your kind message to the care professionals and Office team.
We will always be very grateful, and heartfelt thanks to each and every care professional.
Thank you very much for your 5 star review. It is a pleasure for every care professional to look after your mum. I will make sure I pass on your kind words to everyone.
My experience has been beyond good it has been excellent.
Thank you for your 5 star review, we always aim to be the best we can be and deliver a personal care package to each client.
The service that's been provided from the start of mums care to now has been amazing, really looking after mums needs and making sure she's got everything she needs before they leave, mums really happy with all the carers that have been looking after her
Thank you very much for your review. It is an absolute pleasure to be able to help your mum stay in her own house with some support. Building relationships is very important to us and to our clients. It is always our aim to provide a person centred care plan to ensure our clients are happy.
The time keeping of carers always excellent and they show a willingness to adapt to unusual situations. The staff are very client orientated and encouraging. They offer to do additional tasks in morning call when they have the spare time.
Thank you for your great review. Our care professionals always try to adapt to any situation and provide the best form of care that is possible. Our aim is always to provide person-centred care individual to the client's needs. I will pass on your kind review to all of the staff involved.
We have in the past had other companies in place providing care for our dad but not near the standard that Radfeild provides.
All the staff are wonderful, caring people.
They have made it possible for our dad, who has dementia, to stay living independently in his own home, where he wants to be.
Helping him feel cared for with a good breakfast, lunch and evening meal. All medication is given on time and all personal needs are met.
The personal understanding and care the team at Radfeild give on every visit to our dad is so wonderful it has also helped us as a family to get balanced, peace and relief in our lives knowing our dad is being well cared for.
We know we can trust in Radfeild.
Thank you very much for your fantastic review. Your dads care and wellbeing is very important to us and we are all very pleased that you are happy with the service we are providing. It is our pleasure to care for your dad and have him stay at home with our wonderful care professionals looking after him. I will pass on your kind words to everyone that knows your dad.
Radfield Chester is the 3rd home care provider my mother has tried. It was a great relief to finally find an excellent, safe and flexible service. My mother is delighted with the care and services she has received and it is obvious the company is well managed. She is very happy with the carers themselves and wants to thank Radfield. Other providers promised a lot then didn't deliver the basics. There is a reason Radfield is rated outstanding.
Thank you very much for your review. Your mum's care is very important to us, and we are so pleased that it has made her feel safe and happy in her home. We always pride ourselves in providing person-centred care and getting the right match with your mum and her care professionals. If we can ever...
The staff our outstanding in all they do to help my mum - from organising visit rotas to include the carers that mum is most comfortable and happy with to the carers themselves who really do care. They work so hard and are so kind, patient, caring and encouraging with mum. As a family, it's such a relief that there's reliable, caring, very professional and able people that we can trust to take care of mum, to help fulfil her wish to remain in her own home. It's a great support for us too. The weekly day centre visit has been a great success too, an invaluable lifeline for mum to go out and have fun and meet new people of her own age.
Thank you so much for your excellent review. Your mum is such a character and we all love seeing her at the day centre each week. The care professionals who visit her at home also love to spend time with her. We always aim to support the whole family and deliver person-centred care to the client to...
I wiould not of coped ,looking after my dad without the help and support of Radfield carers , my dad was able to remain at his own home for a little longer , due to the carers help , they were all friendly and professional at all times , my dad built a good rapport with them all nothing was too much trouble for them , if we had a hospital appointment , they would change there calls to help us out , and come at times to suit and help us , at 24 hours notice , I would highly recommend Radfield carers to anyone , I can't thank them enough
Thank you for the amazing review. Your dad is a lovely man, and it has been a pleasure helping him to remain at home for longer. His presence at the day centre is also greatly missed. He really has a great character, and everyone enjoyed him bringing his guitar in and playing to them. We wish your...
Things are going well with the package and my husband is now very familiar with the carers. He is happy to be left with them and they engage brilliantly with him. The carers are also extremely helpful and it is a pleasure to see them.
Thank you and the carers for the service you are providing.
Thank you very much for your kind review. We are very pleased that you are happy with the package of care for your husband, and if there is ever anything else we can do for you or your husband, you only have to ask. Person-centred care is always what we try our best to achieve. I will pass on your review to the care professionals. Thank you
It was with some trepidation I decided to employ a care company to help me care for my dad at home. I was recommended, by my GP, Radfield. After looking after him for 6 years on my own, I was worried about the care he would receive. However, Radfield have been amazing they have never let me down, always on time. They treat my dad with the upmost care. If there was a box for outstanding, I would happily tick this box. They also look after the family too with a hug and a listening ear when you are struggling yourself with fatigue and worry. They simply care, it's not just a job!
Thank you very much for your amazing review. Your review will mean a lot to everyone of our care professionals that visit your dad. We pride ourselves in person centred care and we always try to go above and beyond for every one of our clients to ensure they can live their best lives possible. I will pass on your kind words to all of our Radfield family.
Some can be described as exceedingly good. The more often they come, the more they know the routine.
Thank you for your review. I will arrange a meeting to come and see you personally to try and resolve any issues that you have. It is very important at Radfield home care that our clients all have the best experience possible.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 May 2023- Caring Outstanding
- Effective Good
- Responsive Outstanding
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Radfield Home Care Chester & Ellesmere Port.
Awards / Recognitions (9)
- Recipient: Radfield Home CareDate: Friday 30 May 2025
- Recipient: Radfield Home CareDate: Friday 31 May 2024
- Recipient: Radfield Home CareDate: Wednesday 31 May 2023
Meet the Team (3)
Julie, co-owner and director of Radfield Home Care Chester & Ellesmere Port before living overseas for 10 years, worked for ‘Diageo’ for 15 years as an account administrator. She also was a team leader in departmental projects and delivered training when the department migrated overseas. Julie started her own Childcare business which she ran for 4 years gaining childcare qualifications before going overseas.
Whilst working overseas Julie worked in Dubai English Speaking College as a Food and Nutrition Technician and Kitchen Manager, gaining many qualifications in food & nutrition, first aid and fire marshal.
Julie explains, “We came back to Chester, my husband’s hometown, to settle back into English life and to get involved in the community around us. We both knew that we wanted to give something back to the community we love and get involved in making people's lives better.”
“Both Kevin and I wanted to create a business that we are both passionate about and can work at together for our future.”
Kevin, co-owner and director of Radfield Home Care Chester & Ellesmere Port has a wealth of knowledge across many corporate business sectors.
As a qualified quantity surveyor, Kevin has worked on many major projects around the world, with over 20 years of experience as a contracts engineer and manager, working and living in the Middle East for much of his career.
Kevin explains, “Chester is my hometown, and we both love to get involved and help the community around us. As a home care provider, we have the vision to make older people’s lives better by being compassionate, trustworthy, friendly and professional in the service we provide.”
“We want to be recognised as an employer of choice and to promote continued training and career progression for our employees, and to focus on achieving an ‘outstanding’ rating from the CQC and providing exceptional quality care to all of our clients.”
We would like to introduce you to Clare Harding, the Registered Care Manager for Radfield Home Care Chester & Ellesmere Port.
I have over a decade of experience in care, starting out as a care professional. Over the years, I progressed to a field care supervisor and assistant care manager.
I started my career in care as a part-time care professional. When I moved over to the care sector full-time time I was promoted to field care supervisor, then to assistant care manager and on to registered care manager. Starting as a care professional has meant that I understand the challenges that care professionals face every day. I still enjoy delivering care and being out and about supporting the care professionals, clients and their families.
I have always enjoyed helping people and spending a lot of time with my grandma and her friends when I was a child. I was a manager in the catering sector for many years. I then went on to apply to be a part-time care professional, quickly discovering that I had found the perfect career path and moved over to the care sector full-time. I enjoy putting a smile on the clients' faces and going home with a feeling that I had made a difference in someone’s day.
Throughout my career, I have completed every role in the field and in the office within Domiciliary Care. This has provided me with good overall knowledge of every part of the business. As a care professional, I especially enjoyed delivering end-of-life care and dementia care to clients. I have extensive knowledge and experience that our clients can benefit from. I am dedicated to delivering outstanding care to our clients and their families. To help our clients to live in their own homes with their memories for as long as possible.
Frequently Asked Questions about Radfield Home Care Chester & Ellesmere Port
How many Carers does Radfield Home Care Chester & Ellesmere Port employ?
Radfield Home Care Chester & Ellesmere Port employs 41 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Radfield Home Care Chester & Ellesmere Port to verify any information. View our terms and conditions. Radfield Home Care Chester & Ellesmere Port has an Enhanced Service - more info.