Ardent Care Connect Services

41 Castle Court, London Road, Reigate RH2 9RJ
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8.4 5 Reviews
  • Ardent Care Connect Services, Reigate
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Care Provided by Ardent Care Connect Services

Types of Home Care

  • Visiting Care
  • Live-in Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £20 – £28.50

Fee will be discussed as part of care assessment. Fees will be based on type of visit staring from 30 minutes, 1 hour etc.

These prices are only a guideline, please contact Ardent Care Connect Services to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • Ardent Care Connect Services Ltd

Person in charge

  • Jumai Gukas (Manager)
Are you the Owner/Manager of Ardent Care Connect Services? View your Advertising Options

Ardent Care Connect Services Reviews (5)

8.4

Ardent Care Connect Services has a Review Score of 8.4 (8.389) out of 10, based on 3 reviews in the last 2 years.
Over all time Ardent Care Connect Services has 5 reviews.

Overall Experience
  • 4
  • 1
  • 0
  • 0
  • 0
Date Published
  • 5
  • 0
  • 0
  • 3
  • 2
Reviewer Connection to Ardent Care Connect Services
  • 3
  • 1
  • 1
Total of 5, showing 1-5
Review from A A (Daughter of Client) published on 9 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I wanted to say that Ardent services are all about care, support, dignity and kindness. All the staff are helpful and hardworking.
The leadership is values-driven with integrity and excellent communication skills.
The service is reliable which greatly aids our family and the certainty that helps
with caring for a loved family member.
Their service and support is invaluable.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from S S (Son of Client) published on 28 June 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This is the first experience of a care service so we are unable to compare with anybody else's workings. Wea re very happy with the overall care. They are reliable and methodical.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Julie W (Client) published on 26 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good service given.
I would highly recommend this care service.
Very helpful, reliable carers.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from W B (Client) published on 26 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care I have received has been excellent and my carer is very attentive and kind.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from J R (Client) published on 9 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am a service user. Since my discharge from hospital late April/March I have been cared for by Ardent Care Connect Services. They are supportive, encouraging, friendly and very encouraging in my recovery. We have a very good, happy relationship but with firmness, I look forward to my visits from them.
Reply from Jumai Gukas, Registered Manager at Ardent Care Connect Services

Thank you for your review. It is our pleasure to support and care for you.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.4 (8.389)

Overview of Review Score

The Review Score of 8.4 (8.389) out of 10 for Ardent Care Connect Services is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 3 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.389 for Ardent Care Connect Services is calculated as follows: ( (8 Excellents x 5) + (9 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 18 Ratings = 4.389
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Ardent Care Connect Services is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Jul 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Ardent Care Connect Services

What Type of Services does Ardent Care Connect Services offer?

Ardent Care Connect Services offers Home Care.

How many Carers does Ardent Care Connect Services employ?

Ardent Care Connect Services employs 6 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Ardent Care Connect Services to verify any information. View our terms and conditions. Ardent Care Connect Services has an Basic Service - more info.