Curant Care - Dartford

25 West Hill, Dartford DA1 2EL
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9.9 34 Reviews
  • Curant Care - Dartford, Dartford
Curant Care provides personalised care services to support customers to continue living independently in their own homes across Dartford.

Home care services can include personal care, meal prep and grocery shopping, transportation, light housekeeping and much more.

The team has a reputation for creating successful outcomes, with a commitment to providing realistic options and choices for clients regarding the support that is available to them. The team aim to understand the individual needs of each person, as well as their families and loved ones, and to meet these through bespoke care services and well-matched members of the care team. Services are continuously improved in order to always achieve the highest possible quality of care.

Care Provided by Curant Care - Dartford

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cleaning Service
  • Dementia
  • Domestic Services / Home Help
  • Learning Disability
  • Mental Health Condition
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Other Care Provided
  • Adult Home Care (18+)

Good to Know

  • Person in charge
  • Kylie Reynolds (Branch Manager)

Funding & Fees Guide for Curant Care - Dartford

  • Prices
  • £30 per hour weekdays & weekends


  • May vary depending on your needs


Total of 34, showing 1-20
9.9

Curant Care - Dartford has a Review Score of 9.9 (9.944) out of 10, based on 24 reviews in the last 2 years. Over all time Curant Care - Dartford has 34 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

This is my first experience of being supported by carers and find the experience excellent.
Each carer arrives with a cheery greeting and big smile, is friendly, prompt, professional and kindly putting my needs and situation first and foremost.
Their support has enabled me to rebuild my confidence
and independence enabling me to remain in my own home.
Each carer works hard during the time allocated and it is reassuring to have the opportunity for consistency of carers working with me, as well as a chance to chat, sometimes giggle, provide lovely breakfasts and evening meals, snacks and cups of tea!
They seem to know when to challenge me, intervene and make suggestions to help with my recovery of damage following falls and ensure I am comfortable and happy before they leave.
The administration staff are always ready to help and make regular contact with me to see how things are going, keep me informed of changes and answer questions.
I would recommend Curant Care without hesitation.

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Overall Experience  Overall Experience 5.0 out of 5

All the carers are wonderful and excellent at the work and effort they put in to helping me when I struggle with things like shopping, cleaning and budgeting. I fully recommend this care support company.

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Overall Experience  Overall Experience 5.0 out of 5

My mother required care and I was given Curant Care Dartford's number. One staff member in particular was our contact and the short time my mother was here, her care given by this company was so caring and trusting.
I am so grateful for all they done and was confident at all times that my mother was
being treated with exactly the help she needed.
A lovely company and thank you.

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Overall Experience  Overall Experience 5.0 out of 5

During the early days of trying to find carers for my mum, Curant Care were friendly and helpful without being pushy.
They have always been able to sort out queries I had, quickly and without stress, plus gave great advice on gadgets that would help my mum in her home.
Finally, I would thoroughly
recommend them.

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Overall Experience  Overall Experience 5.0 out of 5

My mum is very pleased with the service she receives. The carers are very pleasant to her, hard working, kind and helpful. She especially appreciated having them in extra times after she left hospital following her broken hip. They really make a difference to help and help her to be able to stay in
her own home.

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Overall Experience  Overall Experience 5.0 out of 5

One staff member in particular is the best carer I've ever had, in 12 years of relying on care. She is always friendly, helpful and lifts my spirits. She goes above and beyond on daily basis. This year my health has rapidly declined and she's taken on even more responsibility to assist me, with hospital
appointments and my support group. Everyone at my support group wants their own carer just like her. You need to clone her!

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Overall Experience  Overall Experience 5.0 out of 5

Since changing care providers for my parents, Curant Care have been very receptive to our wishes. My parents have taken to the 2 carers very well, despite my concerns with having new people taking over their care and the confusion this would cause them. Both carers are very patient and understanding
with my parents, who both suffer from dementia. The office staff have also been very good in communicating concerns with me so we can find an agreeable solution to any concerns raised. Sometimes, their confusion can cause problems, but the relaxed and cheery nature of the carers seems to work for us well.

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Overall Experience  Overall Experience 5.0 out of 5

Very good. The 2 carers supplied by your good selves are very experienced and very happy people. I would highly recommended them. Even the other 2 carers who cover for them in holiday times are also excellent.

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Overall Experience  Overall Experience 5.0 out of 5

A big thank you to the Curant Care staff and also the office staff, who always have time and ideas to help us manage Dad's care. Very adaptable to the changes that need to be made for Dad's ongoing care. Professional, kind, friendly, and reliable. Without the planning and team effort that the team share
working together with us, Dad would not have been able to manage to stay in his own home.

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Overall Experience  Overall Experience 5.0 out of 5

I chose Curant Care for my mother-in-law who has Dementia. The team has made a huge difference in our lives (especially Mum).
We now know with 100% certainty that she is being looked after, her clothes are washed, and she's being fed, cleaned, and treated like a valued member of her community.
As
a carer, my Mum always told me that she never wanted to go into a Care home and was most definitely not keen on having carers in her home. However, having Dementia means that home support has been an absolute necessity for her.
She's much happier and although she doesn't realise it, it's as a direct result of the support we get from the management and team at Curant Care.

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Overall Experience  Overall Experience 5.0 out of 5

As a family, we can't thank Curant Care enough for allowing us to have peace of mind knowing our loved one is being cared for by such wonderful, caring, patient, and loving carers.
From the word go, Curant Care has been nothing but professional, communication is excellent, and the carers are now part
of the family, we feel so lucky it has been such an easy process for us.
Our loved one has now built up a relationship with all her carers and is trusting them to help her in various ways. The carers have been patient and understanding building a great relationship with Mum, their visits are full of fun and laughter.
Carers are always on time and stay at their allocated time. If they are worried about Mum or have any problems they are quick to contact us. Calls are covered by regular carer's, if calls need to be covered by someone different we are contacted by the office.
Changes to the Care plan, which there have been a few are quickly dealt with.

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Overall Experience  Overall Experience 5.0 out of 5

We have only had Curant Care for close to 2 weeks now after being recommended by an existing client of theirs. I have nothing but praise for the ladies who visit Mum and she is brighter each time they visit. The carers are all lovely and I fully trust them to enter our home on their own and they even
say hello to our dog and give her a treat.
It is a worry to put the care of a loved one into someone else's hands, a stranger's hand, but I need not worry with the level of service I have received right from the initial telephone call to them.
From our experience so far, your loved one and their home will be safe in their hands.

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Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care my husband has been receiving. Every carer that has come into our home has treated us all with the utmost respect and kindness. We feel so confident and comfortable with the carers, they are easy to talk to and it's nice to have a laugh and joke at times. It now feels like
they are a part of our family. I'd like to say a massive thank you to everyone who currently cares for my husband.

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Overall Experience  Overall Experience 5.0 out of 5

All my carers are very good kind polite and helpful in caring for me. Always on time and always see to my needs office staff arrange to meet and greet before commencing my carer, and office staff arrange for me to go to hospital appointments at short notice.

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Overall Experience  Overall Experience 5.0 out of 5

I have found the team to be extremely responsive to all my requests. I have observed them carrying out their work and it has always been with a smile and in a caring way. We’ve had a difficult family time recently, health-wise, and the team really stepped up to fill the gaps and provide whatever assistance
is required, taking a burden off my shoulders. I couldn’t ask for more.

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Overall Experience  Overall Experience 5.0 out of 5

I cannot speak highly enough of the Curant Care team who looked after my father for around a year. My father wasn't the easiest of people to deal with, especially with the female staff. To be honest I wasn't easy to deal with either, because I took a large interest in how he was being cared for. All
the team who dealt with Dad were very professional, and also got involved with district nurse calls and GP's etc. It was a stressful time for myself and the family, but nothing was a problem, even when it came to needing appointments changed. The care coordinator answered the phone to me even when she was off duty, and the lads always communicated with me if they had concerns about Dad's welfare. One thousand characters is not enough to express my gratitude for easing the load of looking after my father. Even though Dad was awkward they still had a fondness for him, and he made them laugh. On my father's passing, some of the team came to his funeral. I can't thank you all enough.

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Overall Experience  Overall Experience 5.0 out of 5

Curant Care provided care for my mum, who has dementia and my dad, who had a nasty fall down the stairs a few months ago. It allowed me to go away on a much-needed holiday without worrying. The live-in carer was fantastic. Very friendly and they were sad to see her leave at the end of the week. Will
definitely be using them for my next break.

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Overall Experience  Overall Experience 5.0 out of 5

The field care supervisor and her staff were excellent in the short time we used their service. They treated my father with respect and care in the last few days of his life. I cannot praise or recommend them enough. They were on time and very knowledgeable and helpful.

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Overall Experience  Overall Experience 5.0 out of 5

The staff have been wonderful to the family. My mother was an outgoing, independent lady who was the life of the party and socials. Through life challenges she needed additional support and since the team have been involved they have helped her confidence and regaining herself to that person she wants
to be. All the team, from the point of phone call being picked up, the carers themselves and management, have been warm, considerate and open to helping the family and, most importantly, enable my mother to achieve her objectives and enable herself again to the best of her abilities. I wholeheartedly feel like this team is now an extension of my family given our interactions, personalised approach and open approach to supporting us. My huge thanks and appreciation to this team for all they are doing with us together and long may they continue doing the life-changing work they do. In my humble view, they set the standard for care excellence to be followed. Very best wishes.

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Overall Experience  Overall Experience 5.0 out of 5

The Curant Care team has helped support my son for over a year now and I am thoroughly impressed with their dedication, reliability and professionalism. My son has consistent and caring staff and has built excellent friendships and rapport with them. The staff manager has taken ample measures to train
staff on my son's condition which is extremely helpful.
The Curant Care team are fantastic with good work ethics. My husband and I are grateful for their support of our son and highly commend them.

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Current Review Score: 9.9 (9.944)

Overview of Review Score

The Review Score of 9.9 (9.944) out of 10 for Curant Care - Dartford is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.944 for Curant Care - Dartford is calculated as follows: ( (135 Excellents x 5) + (6 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 142 Ratings = 4.944

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Curant Care - Dartford is based on 24 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (2)

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Meet the Team (3)

Kylie

Kylie Reynolds

Job Title: Branch Manager

Joined: 2022

I have been working in the care industry since leaving school and starting my career at the age of 17 I’m now 33. I would describe myself as a hardworking, kind and caring person.


I’m very passionate about my job and enjoy supporting clients in the comfort of their own homes. I’m very excited to now have the chance to move up the ladder in my career and become a Recruitment Consultant. Outside of work, I enjoy spending time with my family, especially my two children we love going bowling, on beach days, cinema and out for meals.


Ellie

Ellie Lineham

Job Title: Care Coordinator/Field Care Supervisor

Joined: 2023

Ellie has now worked in the health care and early childhood sectors for three years and hasn't looked back. She started as a carer during her time Ellie was driven by a deep passion for providing high-quality care to individuals in need committed to promoting their independence, ensuring their safety, and enhancing their overall well-being, this has led Ellie to her current role as a Field Care Supervisor. She is confident in her ability to contribute to the success of Curant Care and her objective is to continuously improve the quality of care provided to our clients and lead a team that is dedicated to making a meaningful difference in their lives.


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Jerin Reji

Job Title: Recruitment Consultant

Joined: 2024

I started my career in care as a carer then worked my way to be a recruiter.


Frequently Asked Questions about Curant Care - Dartford

What Type of Services does Curant Care - Dartford offer?

Curant Care - Dartford offers Home Care.

How many Carers does Curant Care - Dartford employ?

Curant Care - Dartford employs 26 carers.