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MemoryJane Healthcare Ltd

First Floor, Unit 3, Mountbatten Business Centre, Millbrook Road East, Southampton SO15 1HY
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MemoryJane Healthcare Ltd, Southampton

Care Provided by MemoryJane Healthcare Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £27.30 - £27.50
  • Weekly Live-in Care Fees: £1,200 - £1,600

Care Service Rates

Weekday Visits (Monday – Friday)

30-minute visit: £21.00

45-minute visit: £23.10

1-hour visit: £27.30

Weekend Visits (Saturday – Sunday)

30-minute visit: £23.10

45-minute visit: £25.20

1-hour visit: £29.40

Waking Night Care

Monday – Friday (10pm – 7am): £216.00 per night (£24.00 per hour)

Saturday – Sunday (10pm – 7am): £225.00 per night (£25.00 per hour)

Live-In Care (Monday – Sunday)

With daily 2-hour break for carer: £1,600.00 per week

Without daily break: £1,200.00 per week

The price(s) shown are provided by the agency. Contact MemoryJane Healthcare Ltd for full pricing details and T&Cs.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • MemoryJane Healthcare Ltd
  • Private Owned

Person in charge

  • Nyasha Mukundi (Mrs Mukundi)
Are you the Owner/Manager of MemoryJane Healthcare Ltd? View your Advertising Options

MemoryJane Healthcare Ltd Reviews (25)

9.3

MemoryJane Healthcare Ltd has a Review Score of 9.3 (9.345) out of 10, based on 8 reviews in the last 2 years. Over all time MemoryJane Healthcare Ltd has 25 reviews.

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Showing 25 reviews matching selected criteria
Review from Maureen R (Wife of Client) published on 21 June 2023 Submitted via Website
Overall Experience
My family and I would like to say a big thank you to MemoryJane and all the care staff who looked after my husband while he was receiving end-of-life care. The care was all done very well, in a kind, caring and gentle manner, night and day, so that we could rest assured knowing that he was clean and comfortable at all times.

I would recommend MemoryJane to anyone looking for quality care for their loved one. One more big thank you.

Reply from Nyasha Mukundi, Manager at MemoryJane Healthcare Ltd

Thank you for taking the time to review our services. We were very honoured to have looked after your husband in his last days. Our thoughts are with you and your family.

Staff
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Treated with Dignity
Value for Money
Review from Michelle B (Daughter of Client) published on 14 June 2023 Submitted via Website
Overall Experience
The carers are brilliant, kind and caring and very patient and very supportive and provide a fantastic level of care.
They are professional and are trained to the highest standards.
They communicate well and are organised and punctual.
We are blessed to have them here to help and take care of my elderly mother.
Without them, we would not be able to manage.
We are most grateful.

The managers provide support and are always there to help navigate the care system.

Reply from Nyasha Mukundi, Manager at MemoryJane Healthcare Ltd

Thank you for taking time to review our services. We're pleased to hear that our carers are doing a brilliant job. We believe in working together with families and our service users to make homecare better.

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Value for Money
Review from Peter V (Son of Client) published on 31 May 2023 Submitted via Website
Overall Experience

The punctuality, care and helpfulness of the MemoryJane Healthcare Ltd carers is faultless. All requirements were discussed in detail from the outset which was really reassuring. Nothing is too much trouble for them.

Reply from Nyasha Mukundi, Manager at MemoryJane Healthcare Ltd

Thank you for taking time to write such a good review. At MemoryJane Healthcare we endeavour to go an extra mile.

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Management
Treated with Dignity
Value for Money
Review from Malcolm M (Husband of Client) published on 30 May 2023 Submitted via Website
Overall Experience

The carers were introduced to my wife and me by their supervisor on their first visit and fully briefed in my presence, as my wife's condition required special handling since she was in a 'hospice at home' palliative care situation. They were always on time and were efficient, polite, and caring and interacted with us both at all times. They were well trained and regularly monitored by their obviously dedicated supervisor, who interacted well with the palliative care nurses. In all, the team made my wife's last few days more comfortable and mine less stressful.

Reply from Nyasha Mukundi, Manager at MemoryJane Healthcare Ltd

Thank you so much for the lovely review in such a difficult time. It was an honour to look after your wife in her last days. We are pleased to know we made the process less stressful for you.

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Review from Leslie G (Son of Client) published on 15 May 2023 Submitted via Website
Overall Experience
A great big thank you to all the staff for making my mum at ease and for the friendly way that she is treated.

She loves talking about the old days and having someone to talk to keeps her brain active. Keep up the great work. Recommend to everyone A1 service.

Reply from Nyasha Mukundi, Manager at MemoryJane Healthcare Ltd

Thank you for taking the time to review our service. We really appreciate your comments and rating. At MemoryJane we believe in working together with our service users and their families to make homecare better.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 April 2025
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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