Care Provided by Pure Moments Ltd
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 120 minutes
Duration of Care
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Level of Care
Personal Care
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Help at Home
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Specialist Care Needs
- Nursing/Nurse Led Care
- PEG Feeding
- Stoma Care
- Medication Assistance (Intravenous)
- Wound Dressing
- Catheter Care
Specialist Care Conditions
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
Contact Pure Moments Ltd to get a personalised quote
Our Live in fees vary according to the client’s level of need.
The price(s) shown are provided by the agency. Contact Pure Moments Ltd for full pricing details and T&Cs.
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
Good to Know
Owner
- Pure Moments Ltd
- Private Owned
Person in charge
- Shamen Chimanga (Manager)
Are you the Owner/Manager of Pure Moments Ltd?View your Advertising Options
Pure Moments Ltd Reviews (1)
1.7
Pure Moments Ltd has a Review Score of 1.7 (1.667) out of 10, based on 1 reviews in the last 2 years.
Over all time Pure Moments Ltd has 1 review.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Pure Moments Ltd
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Review from S L (Partner of Client) published on 7 July 2026 Submitted via Website•
Overall Experience
Terrible communication and organisation by management and office staff
Carers would turn up not knowing what they were doing or where they were going
Supervisor didn't respond to complaints or worries
Staff would arrive late with no communication
Carers would turn up not knowing what they were doing or where they were going
Supervisor didn't respond to complaints or worries
Staff would arrive late with no communication
Management and office staff at times were rude...
Terrible communication and organisation by management and office staff
Carers would turn up not knowing what they were doing or where they were going
Supervisor didn't respond to complaints or worries
Staff would arrive late with no communication
Management and office staff at times were rude and offhand
Carers would turn up not knowing what they were doing or where they were going
Supervisor didn't respond to complaints or worries
Staff would arrive late with no communication
Management and office staff at times were rude and offhand
Avoid at all costs
↩Reply from Christine Chiromo, Care Director at Pure Moments Ltd
We are sorry to read your review. However, our records do not reflect the experience described. Your cleaning schedule and instructions for Mondays and Fridays were agreed in advance and communicated to staff before each visit, so we do not recognise the suggestion that staff were unsure of their...
We are sorry to read your review.However, our records do not reflect the experience described. Your cleaning schedule and instructions for Mondays and Fridays were agreed in advance and communicated to staff before each visit, so we do not recognise the suggestion that staff were unsure of their duties. Our staff travel in company vehicles with company drivers, and where an unforeseen delay occurred, clients were contacted by telephone as soon as possible. The only concern formally raised during our service was our staff not using a particular strong cleaning chemical. As an employer, we have a legal duty to protect our staff under health and safety legislation and could not require them to use products that posed a potential risk. While we respect your right to share your opinion, we do not believe this review fairly reflects the service provided by our team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 December 2025Overall
Requires improvement
Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
News
There are no news items for Pure Moments Ltd.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Pure Moments Ltd.
Accreditations
There are no accreditations posted yet for Pure Moments Ltd.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Pure Moments Ltd
How much does Pure Moments Ltd cost?
The agency lists fees of £21.50 for hourly visiting care and between £800 and £1,000 for weekly live-in care. Funding accepted: Private Funding (Self-funded), Direct Payments (from Local Authority/NHS), Local Authority (Contracted Provider), NHS (Contracted Provider).
How many Carers does Pure Moments Ltd employ?
Pure Moments Ltd employs 25 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Pure Moments Ltd to verify any information. View our terms and conditions. Pure Moments Ltd has a Basic Service -what a Basic Service includes.