3nite Ltd

5 Gatton Park Business Centre, Wells Place, Merstham, Redhill RH1 3DR
Review Us
8.8 3 Reviews
  • 3nite Ltd, Redhill

Care Provided

Types of Home Care

  • Adult Home Care (18+)

Other Care Provided

  • Older Person Care
  • Physical Disability

Good to Know

Owner

  • 3nite Ltd

Person in charge

  • Enitan Okusaga (Manager)
8.8

3nite Ltd has a Review Score of 8.8 (8.824) out of 10, based on 3 reviews in the last 2 years. Over all time 3nite Ltd has 3 reviews.

Overall Experience

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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

I am so grateful that 3Nite Care Services were recommended to me. From my very first introduction to the 3Nite team I found them extremely helpful, professional, efficient, friendly and supportive. They were always so accommodating and ready to respond to any issues or queries that arose quickly and
in a highly supportive way. Trying to organise home support for an elderly parent with increasing health and care needs is very stressful, but 3Nite were there to offer a reassuring and supportive presence. I am very happy to take this opportunity to highly recommend them.

Reply from Toni, Manager Domiciliary care Services at 3nite Ltd

Thank you for your kind words and for taking the time to share your experience. We're so pleased to hear that you found our team supportive, professional, and responsive during a challenging time.It means a lot to know we could offer reassurance and care when it was most needed. Your recommendation is truly appreciated.Thank you once again for your recommendation. Please don't hesitate to reach out if we can support you further.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

Office staff very friendly. Live in, full time carers have just started. Very amenable regarding state of house and things not working properly! Mum enjoys the company. Thought it might remove a lot of worry but still have to check things. We'll see how things turn out.

Reply from Toni, domiciliary care at 3nite Ltd

Thank you so much for your kind words and positive feedback!We're truly grateful you took the time to share your experience with 3nite. It means a great deal to our team to know that the care and support we provide are making a difference. We remain committed to delivering compassionate, high-quality care every day.If there's ever anything more we can do to support you or your loved ones, please don't hesitate to reach out.Warm regards,The 3nite Homecare Team

Staff

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Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Caring and cheerful carers.
Carers were honest, with reasonable command of good english. The carers were attentive. Very professional tea.The carers turned up on time and ensured my husband's needs were met. Whilst I was at the hospital.

Reply from Eli Okusaga, Director at 3nite Ltd

Thank you so much for your kind feedback. We're truly pleased to hear that you found our carers to be professional, attentive, and reliable during such an important time.It means a great deal to us that your husband's needs were met and that you felt supported while you were at the hospital. Your words are greatly appreciated and will be shared with the team.Please don't hesitate to reach out if there's ever anything more we can do.

Staff

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Management

Treated with Dignity

Value for Money

Current Review Score: 8.8 (8.824)

Overview of Review Score

The Review Score of 8.8 (8.824) out of 10 for 3nite Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.824 for 3nite Ltd is calculated as follows: ( (14 Excellents x 5) + (3 Goods x 4) ) ÷ 17 Ratings = 4.824

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for 3nite Ltd is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about 3nite Ltd

What Type of Services does 3nite Ltd offer?

3nite Ltd offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact 3nite Ltd to verify any information. View our terms and conditions. 3nite Ltd has an Basic Service - more info.