Home Care Providers Owned by Avante Care and Support

Staff work well as a team, they communicate well, they create a lovely warm atmosphere. There is a healthy, fun "banter" between staff and myself which I enjoy. They are sensitive towards my needs which is greatly appreciated. The staff are good at spotting the next step I need. I would highly recommend the team.

Avante West Malling provide care for my son. The staff and the office team provide excellent care to me and my son. The team are very caring and supportive and you can rely on them to do the best for my son. I would highly recommend to anybody looking for care at home.

My wife and I have been delighted with the five carers involved in our care and can vouch for their reliability and excellent time keeping. The Wiltshire meals were prepared efficiently and washing up was carried out as soon as the meals were eaten. It was impressive how observant the carers were and how many other jobs were also carried out. It is clear that the carers are well trained for the job! Without exception they were friendly in manner, and willing to help in any way that they could. They entertained us in conversation and were a pleasure to invite into the house. We are planning to have future care once it can be organised.

Finding a good home care company was a daunting prospect. We were recommended Avante and they proved to be a superb choice. The carers are kind, caring, go above and beyond, proactive, trustworthy and just all round lovely. Davina and Emma at head office are always on hand to answer any questions we had and very understanding. Dad has now had to go in a care home but Avante allowed him to stay at home where he wanted to be for much longer than we imagined possible. They also kept an eye on my Mum which wasn't part of their contract and let us know a number of times when she was unwell. We had an excellent experience with Avante and totally recommend

Punctual and stays for whole visit time. Courteous and considerate. Willing to be flexible about adjusting visit days/times to accommodate medical appt's etc when necessary. Generally helpful and on the basis of my interactions with regular carer I would recommend Avante Home Care Services.

Good

I have been having a domestic call for some time. I have always found the staff friendly, well dressed (in uniform), nicely spoken. they have always done what has been asked of them to do. I have always been pleased with there work. I would recommend this company to friends and family. Thank you.

I have complete confidence in Avante and find them reliable, caring and flexible when I need to make changes to time or day. The cares are hard working and industrious. They provide good care and consideration of my needs. I am very pleased overall.

Can't recommend Avante Home Care enough.

After a difficult experience with a previous care provider, moving to this company has been a huge relief.

My Nan has Alzheimer's and lives alone, so consistency and reassurance are incredibly important. From the start, communication has been professional, organised and caring. We were given named carers and a clear rota, which made a big difference straight away.

The carers are kind, patient and respectful, and they genuinely take time with my Nan rather than rushing visits. She is supported with personal care, meals, medication prompting, companionship and daily routines.

The company also uses a QR check-in/check-out system and an app where I can monitor visits and updates, which gives me peace of mind as I live an hour away and juggle work and family commitments.

The office team have been responsive and easy to contact whenever needed, and overall I finally feel reassured that my Nan is safe, supported and treated with dignity.

I would highly recommend this company.

I have nothing but praise for the girls who twice a week come to shower me. Even the subs (holidays etc.) are top notch over the time used. Huge thank you.

Sometimes with food is being prepared carers don't find what they need even though it is there as they don't look

The management team always tries to keep a regular carer to attend my mum, which is important for consistancy. They also go above and beyond to help me out with any extra help we require.

I'm happy with Avante Care.

I wouldn't wish to be living anywhere else! I feel lucky to be here.

My sister and I are hugely grateful to the Avante Team for their help and would recommend them to other families in similar circumstances to ours.

Absolute have been wonderful with my father. They stepped in at short notice as his Alzheimer's was accelerating and we couldn't have been happier with the care he received. All the carers were genuinely caring and professional, friendly faces for Dad to look forward to chatting to. Very good communication from Fiona and Jenette too at the end of the 'phone. Can wholeheartedly recommend them. A big thank you to Absolute Home Care.

I am very happy with the care and support I receive.

I wouldn't hesitate to recommend Absolute to anyone requiring care for loved ones.

I am extremely happy with the service and care I receive from Avante Care & Support, the carers attend to my younger brother 7 days a week at his home address. They are very good communicators and provide support beyond their job.