Home Care Provider Owned by Nurseplus Care at home in East Sussex
9.1
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in East Sussex for Nurseplus Care at home are showing below.
View the details of all 15 locations (with 301 reviews) owned by Nurseplus Care at home
Nurseplus Care at home Locations in East Sussex (1)
Nurseplus Care at home Hastings
9.6
17 reviews
6th Floor, Cavendish House, Breeds Place, Hastings TN34 3AA
"Carer was kind and helpful for the whole week. Always willing and attentive. Cheerful but not too chatty which is what I needed when…" Read all 17 reviews
Whether you or a loved one requires daily, weekly, or live-in care, Nurseplus Care at home Hastings can help build a tailored plan to suit your every need. Finding the right type of care begins with identifying your needs and what’s most important… Read more about Nurseplus Care at home Hastings
- Care Provided
- Visiting Care
- Live-in Care
- Nursing Care/Nurse Led Care
- Dementia
- Visiting Care from £31.45 / hour
- Live-in Care from £1,495 / week
Nurseplus Care at home Reviews in East Sussex (17)
9.1
Nurseplus Care at home has a Group Review Score of 9.1 (9.096) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Nurseplus Care at home must have a Review Score.
Review of
Nurseplus Care at home Hastings
from C B (Client) published on 2 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Carer was kind and helpful for the whole week.
Always willing and attentive. Cheerful but not too chatty which is what I needed when exhausted after surgery.
She kept on top of the laundry, getting it dry , ironed and back to us. Such a joy not to have to think about that or many other tasks she just
Always willing and attentive. Cheerful but not too chatty which is what I needed when exhausted after surgery.
She kept on top of the laundry, getting it dry , ironed and back to us. Such a joy not to have to think about that or many other tasks she just
got on with.
I would recommend this carer.
I would recommend this carer.
Reply from Callum Ward, Marketing Executive at Nurseplus Care at home Hastings
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Review of
Nurseplus Care at home Hastings
from A L (Client) published on 31 March 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Nurse plus are professional, trustworthy, confidential, caring, supportive and understanding. I don't know what I would do without them! Remarkable service tailored to the clients needs. I would recommend this service to my closet relatives.
Reply from Callum Ward, Marketing Executive at Nurseplus Care at home Hastings
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Review of
Nurseplus Care at home Hastings
from N C (Mother of Client) published on 31 March 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Overall a good experience, my son likes the carers and enjoys their support. We feel nurseplus do their best to accommodate the hours and staff we request.
I feel it took us a while to get to used to agency and the office we're always happy to tweak calls and use regular carers upon our request.
I feel it took us a while to get to used to agency and the office we're always happy to tweak calls and use regular carers upon our request.
Reply from Callum Ward, Marketing Executive at Nurseplus Care at home Hastings
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Review of
Nurseplus Care at home Hastings
from D B (Client) published on 31 March 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
All friendly, caring staff. They always looks after your needs and specifics. Calls are covered by various carers. All with different personalities.
Reply from Callum Ward, Marketing Executive at Nurseplus Care at home Hastings
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Review of
Nurseplus Care at home Hastings
from L W (Mother of Client) published on 31 March 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Absolutely brilliant home care P.A service for my son, nurse plus are a reliable, friendly, trustworthy team who are always available to speak to, I appreciate the support and the fact that communication is so easy, their reviews on checking in with myself that my son is happy with every aspect of their
services is 5* couldn't be happier, complete peace of mind for me knowing my son is well looked after and happy, enabling me to do other things for myself. I would highly recommend.
Reply from Callum Ward, Marketing Executive at Nurseplus Care at home Hastings
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Review of
Nurseplus Care at home Hastings
from Giles B (Son of Client) published on 21 March 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Nurseplus Care have been absolutely exceptional in looking after my mum. You all looked after her so beautifully, taking great care to always treat her with great dignity and respect, and treating her as a human that needs love. You were all brilliant at chatting away with her and making each other
laugh. You never felt rushed and always took the time to give her everything she needed. You all brightened Mum's days with smiles and warm, caring words.
Two staff members in particular really went above and beyond to make sure that my sister and I always knew how Mum was doing and arranging care for her. You gave real personal care. We are incredibly grateful for your compassion and professionalism.
We cannot thank you enough.
Two staff members in particular really went above and beyond to make sure that my sister and I always knew how Mum was doing and arranging care for her. You gave real personal care. We are incredibly grateful for your compassion and professionalism.
We cannot thank you enough.
Reply from Laura Bowery, Marketing Executive at Nurseplus Care at home Hastings
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Review of
Nurseplus Care at home Hastings
from David S (Son of Client) published on 19 March 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Following discharge from hospital, my elderly mother was extremely weak, partially incontinent and unable to wash herself. Feeling unable to cope and realising her vulnerability to pressure sores, in desperation I contacted Nurseplus. That very same day a coordinator visited, assessed Mother's needs
and even inspected her for pressure sores there and then. Early next morning, the first carer arrived. The carers have all been excellent, without exception. Their attitude is extremely kind and Mother confirms that she receives a thorough, full body wash. Chatting with the carers and overhearing their interactions with Mother, they genuinely love caring for elderly people and take a real interest in the client. Finally, the office staff have been so flexible, understanding and accommodating when I have needed to suddenly suspend/restart visits due to further emergency hospital readmissions/discharges. Even on a Sunday evening, the phone was cheerfully answered by a human (not voicemail).
Reply from Merregan Brown, Marketing Executive at Nurseplus Care at home Hastings
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Review of
Nurseplus Care at home Hastings
from H B (Daughter of Client) published on 13 March 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother received care three times a day for three months from Nurseplus. It was an excellent, reliable service. All of the carers who came genuinely cared for my mum. They were always kind and courteous and they did their best to keep her comfortable and as happy as she could be. They were all professional
but also very friendly and I liked the fact that we got to know the core group of carers who came on a regular basis and they got to know Mum and understand her likes and dislikes. That continuity made a big difference. Mum couldn't have been taken better care of in her final days. It was a big weight off my mind and a huge support to me.
Reply from Merregan Brown, Marketing Executive at Nurseplus Care at home Hastings
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Review of
Nurseplus Care at home Hastings
from J L (Mother of Client) published on 18 September 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We have had a really positive experience of Nurseplus Care at home. We currently have the two carers coming in to support our child with complex support needs and behaviours that challenge. The provision has been professional and seamless, from initial consultation through to developing the care plan
and the support and daily updates provided. The carers are a great match for our child and so helpful, using their initiative, keeping the environment clean and tidy and being responsive and proactive during the day. We have felt very confident with the care that has been put in place.
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Review of
Nurseplus Care at home Hastings
from Gwendoline O (Client) published on 4 September 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am very happy with my carers.
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Review of
Nurseplus Care at home Hastings
from Yasmin B (Client) published on 1 August 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I cannot thank Nurseplus enough for all they have done for me. All my carers are kind, courteous and always there for me! Nothing is too much of a problem. I feel at ease in their company and many of the carers are like friends!
Reply from Merregan Brown, Marketing Executive at Nurseplus Care at home Hastings
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Review of
Nurseplus Care at home Hastings
from K S (Mother of Client) published on 25 July 2023 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Nurseplus have been very accommodating in helping to fulfill our package of care. The staff have been friendly and helpful. They have listened and followed instructions regarding my daughter's care. We now have regular and familiar staff, who have built a relationship up with my daughter, which is very
important to us due to her complex health needs.
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Review of
Nurseplus Care at home Hastings
from A M (Son of Client) published on 25 May 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Nurseplus has provided a reliable and good service for my mum. She likes all the carers she’s had and they have all been professional, friendly and attentive to Mum. The office has been quick to implement anything we have needed to be added to the routine.
Reply from Merregan Brown, Marketing Executive at Nurseplus Care at home Hastings
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Review of
Nurseplus Care at home Hastings
from Kiah S (Client) published on 24 May 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I love having the carers really helping me with building up muscle strength and being able to go out places, playing with the animals, shopping and charity shops, meetings, tasters days, crafts and pottery making.
Reply from Merregan Brown, Marketing Executive at Nurseplus Care at home Hastings
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Review of
Nurseplus Care at home Hastings
from Mary R (Client) published on 11 May 2023 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I really did not want to have carers. My sons were worried about me because there was no reason for my fall. I was very pleased with the people who have helped me. They have been most helpful and pleasant. There are some minor things I can not get to do for myself and they make me more comfortable.
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Review of
Nurseplus Care at home Hastings
from Brenda B (Daughter of Client) published on 11 May 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have found all the carers very efficient, caring and friendly. Mum likes them all. Sometimes mum can't get up as can be very unsteady on her feet and carers can't do their job, but this is understandable and not a problem. When mum is ok she is washed, dressed and put at ease. We have lots of smiles
but she can be lightly aggressive at times but this is coped with, with tact and kindness. Would like a regular time slot but realise this may be difficult.
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Review of
Nurseplus Care at home Hastings
from Sue P (Sister-in-law of Client) published on 1 February 2023 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Nurseplus provided 24/7 live-in care for my sister-in-law. We had four very different carers during the term, and then night carers and relief day carers became involved as more and more care was needed during the terminal illness time zone. I can honestly say each and every carer gave 100% personal
care to my sister-in-law. Their service was friendly, some with humour and all with sensitivity. I wouldn't hesitate to use their services again.
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Awards / Recognitions (0)
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