Home Care Provider Owned by Nurseplus Care at home in Kent
9.1
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Kent for Nurseplus Care at home are showing below.
View the details of all 15 locations (with 301 reviews) owned by Nurseplus Care at home
Nurseplus Care at home Locations in Kent (1)
Nurseplus Care at home Kent
9.7
39 reviews
Beechwood House, Gordon Road, Whitfield, Dover CT16 3PN
"Many thanks to a particular member of staff from the Ashford Office for all your help, care and company over the holiday period. It is…" Read all 39 reviews
With Nurseplus home care in Kent, you can work with the team to create a tailor-made home care plan to suit your every need. Whether you require weekly, daily or Live-in care, Nurseplus Care at home can build a unique plan to suit your every need that… Read more about Nurseplus Care at home Kent
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
- Visiting Care from £31.45 / hour
- Live-in Care from £1,495 / week
Nurseplus Care at home Reviews in Kent (39)
9.1
Nurseplus Care at home has a Group Review Score of 9.1 (9.096) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Nurseplus Care at home must have a Review Score.
Review of
Nurseplus Care at home Kent
from Pauline F (Client) published on 10 September 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Many thanks to a particular member of staff from the Ashford Office for all your help, care and company over the holiday period. It is always very reassuring to know that reliable and caring assistance is on hand from Nurseplus whenever it is needed. Thank you once again.
Reply from Callum Ward, Marketing Executive at Nurseplus Care at home Kent
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Review of
Nurseplus Care at home Kent
from Jeanette A (Client) published on 30 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
You are all very caring and understanding with my condition. My carer and I have a lovely time and she is helping me with confidence especially on my wobbly days. It is great to know you all. Thank you X
Reply from Callum Ward, Marketing Executive at Nurseplus Care at home Kent
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Review of
Nurseplus Care at home Kent
from Jim B (Husband of Client) published on 30 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We have been using homecare for nearly a year now and they have given us a wonderful service from home care to restspit, can't fault the service in any way .all the carers have given us fantastic support and very caring service .thank you all
Reply from Callum Ward, Marketing Executive at Nurseplus Care at home Kent
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Review of
Nurseplus Care at home Kent
from L G (Daughter of Client) published on 11 March 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Nurseplus Care, have been looking after mum for some time now. She is very happy with the care that she gets from all the staff. Her needs are met, and if anything needs to be changed, Nurseplus are there at the end of the phone. This also supports mum and myself (the daughter).
Reply from Callum Ward, Marketing Executive at Nurseplus Care at home Kent
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Review of
Nurseplus Care at home Kent
from A A (Client) published on 11 March 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
100 percent perfect.
Reply from Callum Ward, Marketing Executive at Nurseplus Care at home Kent
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Review of
Nurseplus Care at home Kent
from C H (Stepdaughter of Client) published on 4 July 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very pleased with service, great staff who are very caring and looking after my stepfather extremely well. Always pleasant and covering all his needs. I would highly recommend this company.
Reply from Callum Ward, Marketing Executive at Nurseplus Care at home Kent
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Review of
Nurseplus Care at home Kent
from A D (Client) published on 4 July 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
All the carers I have are very professional, and do all the things that I require doing.
Reply from Callum Ward, Marketing Executive at Nurseplus Care at home Kent
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Review of
Nurseplus Care at home Kent
from C M (Daughter of Client) published on 20 May 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Nurseplus Care at home has provided care for my mum who has many complex needs including dementia. The carers provided are always kind and caring and interested in making it a pleasurable experience for Mum. At the end of March, my mum had a fall and we were ambulanced to the hospital close to midnight.
We spent the night in A&E but in the morning we were still waiting for a bed and I had a conference to go to in London which I could not miss. Our regular carer, who I had booked to care for Mum whilst I went to the conference was kind enough to come to the hospital and sit with Mum until she was allocated a bed at the end of the day. The information she gave to the doctors about Mum was invaluable and she ensured Mum was cared for and comfortable. I was able to attend my conference knowing Mum was going to be alright thanks to this carer going above and beyond her duties.
I would not hesitate to recommend Nurseplus - they are highly professional and always put Mum first.
I would not hesitate to recommend Nurseplus - they are highly professional and always put Mum first.
Reply from Callum Ward, Marketing Executive at Nurseplus Care at home Kent
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Review of
Nurseplus Care at home Kent
from A R (Mother of Client) published on 14 May 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We have been using Nurseplus for the last 18 months and are delighted with the service that they provide.
The admin, billing and organisation are excellent and everything runs really smoothly. When we need to make last-minute changes they always work hard to accommodate our needs and they try and
The admin, billing and organisation are excellent and everything runs really smoothly. When we need to make last-minute changes they always work hard to accommodate our needs and they try and
flexibly work around us.
The quality of the carers has been mostly superb, and when we had an issue with one carer then it was dealt with swiftly.
We are continuing to use Nurseplus and would strongly recommend them.
The quality of the carers has been mostly superb, and when we had an issue with one carer then it was dealt with swiftly.
We are continuing to use Nurseplus and would strongly recommend them.
Reply from Laura Bowery, Marketing Executive at Nurseplus Care at home Kent
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Review of
Nurseplus Care at home Kent
from A M (Client) published on 13 May 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am pleased with how my care has been given, even at times the staff have been short. It has not been easy for the person who does the rotas, especially when I am someone who only has female carers. My needs are always met. Glad to see they always wear personal protective equipment.
Reply from Merregan Brown, Marketing Executive at Nurseplus Care at home Kent
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Review of
Nurseplus Care at home Kent
from Jackie M (Daughter of Client) published on 13 May 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Carers Mum gets are very caring, they always treat her with respect, they reassure her at all times. She is forgetful due to her dementia and comes across angry at times. They say they understand and that they know it is the dementia and not her. She has started having falls. The carer makes sure she
is safe when they leave her call and everything is at hand. Thank you all at Nurseplus for the support and for really caring.
Reply from Laura Bowery, Marketing Executive at Nurseplus Care at home Kent
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Review of
Nurseplus Care at home Kent
from Jeanette P (Client) published on 8 May 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have been cared for by Nurseplus since September 2022. All the carers have been very kind and empathetic.
Reply from Merregan Brown, Marketing Executive at Nurseplus Care at home Kent
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Review of
Nurseplus Care at home Kent
from Andrew S (Son of Client) published on 22 April 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Nurseplus Care at Home provided care for my dad, the company took over from the care providers who were assigned to my dad but gave him very poor quality of care. We only had Nurseplus for a short period as my dad's condition worsened and he had to be taken to a hospice. But the care we received from
Nurseplus was amazing, the carers were all friendly and knowledgeable, who went above and beyond to do all they could to aid and make him comfortable. Management was professional and efficient in making sure he got the best care.
Reply from Alex Eagles, Head of Marketing at Nurseplus Care at home Kent
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Review of
Nurseplus Care at home Kent
from Colin P (Client) published on 22 April 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Excellent worker, very polite and reliable.
Reply from Alex Eagles, Head of Marketing at Nurseplus Care at home Kent
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Review of
Nurseplus Care at home Kent
from J S (Client) published on 11 April 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All went beyond and helped in any way they could. Always happy and polite, very good company.
Reply from Laura Bowery, Marketing Executive at Nurseplus Care at home Kent
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Review of
Nurseplus Care at home Kent
from A P (Client) published on 11 April 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I was happy to attend the easter coffee morning.
Reply from Laura Bowery, Marketing Executive at Nurseplus Care at home Kent
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Review of
Nurseplus Care at home Kent
from R P (Client) published on 11 April 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Always very polite. A pleasure to see them.
Reply from Laura Bowery, Marketing Executive at Nurseplus Care at home Kent
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Review of
Nurseplus Care at home Kent
from M L (Client) published on 11 April 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The carers are all really helpful. I would not be able to stay in my home without their help and support. It would be good if the timing could be a little better for my insulin. Thank you all.
Reply from Laura Bowery, Marketing Executive at Nurseplus Care at home Kent
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Review of
Nurseplus Care at home Kent
from B L (Client) published on 11 April 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Excellent, very good and kind people.
Reply from Laura Bowery, Marketing Executive at Nurseplus Care at home Kent
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Review of
Nurseplus Care at home Kent
from Jennifer C (Client) assisted by family/friend published on 10 April 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Generally, staff are good, but they can be late. I am not always informed if someone isn't coming or has been changed for another staff member. The staff do what time allows and to the best of their ability, but pressure of time means that tasks aren't always done to the level I would hope. The girls
are nice and clearly work hard.
Reply from Laura Bowery, Marketing Executive at Nurseplus Care at home Kent
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Awards / Recognitions (0)
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