Nurseplus Care at home in Kent | 2 Home Care Providers

Review of
Nurseplus Care at home Ashford
from Jo D (Case Manager) published on 26 February 2026 Submitted via Website • Report

Overall Experience

All staff involved in supporting my client to get home following a long stint in a care home has been excellent. The care coordinator has worked tirelessly to get things in place, and is still doing so! The nursing and care staff are absolutely lovely and it is good to work with a team of people who

all want the best for the client. Communication is key to working together and having people who respond and act to emails, phone calls and meetings is very encouraging and produces positive outcomes.

Reply from Laura Christian, Marketing Executive at Nurseplus Care at home AshfordThank you so much for your kind words and positive feedback! We're happy to hear that you've had a great experience with our team. Our staff are dedicated to ensuring the very best outcomes for our clients, and it's wonderful to know that their hard work and commitment have made a difference. We truly value your trust and appreciate your support and encouragement, it means a lot to us. Thank you again for your kind review!

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Review of
Nurseplus Care at home Dover
from Marya H (Daughter of Client) published on 26 February 2026 Submitted via Website • Report

Overall Experience

I have to say NursePlus are fantastic, from the office staff through to the carers. Nothing is too much trouble, mum loves the carers and they brighten up her day with each visit. I know from working in the Care Industry how difficult it can be to manage and run a care company, but the problems that

the industry experiences (different carers, late visits, short visits) haven't existed for us at NursePlus and the office staff always ensure great continuity and care for the staff and their clients. I genuinely can't speak highly enough of them - having NursePlus helps mum but also helps me as I know she is well looked after and they phone me as soon as they have any concerns or want to discuss something. The team should be very proud of themselves for the great work they do, day in day out. Big thanks

Reply from Laura Christian, Marketing Executive at Nurseplus Care at home DoverIt's amazing to read that your experiences with Nurseplus have been so positive. Our whole team, work to make each day brighter for the people we care for. It means the world to us that you've noticed our efforts to provide consistent and reliable care and were compelled to tell others through your review. Knowing that we bring peace of mind to families is incredibly rewarding. We're grateful for your trust and support. Thank you again for choosing Nurseplus!

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Review of
Nurseplus Care at home Dover
from C B (Client) published on 26 February 2026 Submitted via Website • Report

Overall Experience

Verry helpfill and nice staff at work with us at my home and at the office as they do nice cofe morning at the office and do lots for us and helpful us with our social workers and the staff hellp us go out to get out shopping and verry helpful and the are nice to us I love all st the office and all

the staff at my home they have perspective for us for us and have our well being at hart the staff at the office and at home

Reply from Laura Christian, Marketing Executive at Nurseplus Care at home DoverThank you so much for your kind words! It's always lovely to hear that our staff have been helpful and supportive in your home. It's wonderful to know you enjoy our gatherings and that you've been assisted in your daily tasks. We truly appreciate your well-being and we are beyond grateful for your trust in our service.

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Review of
Nurseplus Care at home Ashford
from S G (Wife of Client) published on 26 February 2026 Submitted via Website • Report

Overall Experience

We have nothing but praise for Nurseplus. From initial contact right through to the first class carer who you supplied at very short notice and who is with us still, your company demonstrates courtesy, care and professionalism. I would not hesitate to recommend you.

Reply from Laura Christian, Marketing Executive at Nurseplus Care at home AshfordWow, thank you so much for your kind words! We're absolutely thrilled to hear about your experiences with Nurseplus and thank you for taking the time to share them. Our team are dedicated to quality care and kindness, and it's wonderful to know we have made things easier for you. We are always very grateful for people sharing, and we're happy to be here for you!

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Review of
Nurseplus Care at home Dover
from Clive C (Brother of Client) published on 20 February 2026 Submitted via Website • Report

Overall Experience

Nurseplus have been involved in improving the quality of life of my sister for the last few months. My sister has physical disabilities and always wanted to be independent but as age has caught up with her she recognised she needs help with showering etc. Nurseplus have been wonderful. The staff are

friendly and professional and do an amazing job and they really care about their clients. As far as my family are concerned, they are life changers.

Reply from Laura Christian, Marketing Executive at Nurseplus Care at home DoverThank you so very much for your kind words and thoughtful feedback! We're so pleased to hear that you've had such a great experience with us. It's lovely to know your son adores our carer and that she's become a key part of your team. We're all about providing quality care, so seeing that effort pay off in your satisfaction truly makes our day. We're grateful for your recommendations and are always here to help with anything you need in the future. Thank you again for choosing us!

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Review of
Nurseplus Care at home Dover
from C P (Daughter of Client) published on 19 February 2026 Submitted via Website • Report

Overall Experience

Lovely friendly carers who made sure my mum was clean and had a meal at lunchtime. They came in 3 times a week, and it was great to know that my mum was safe and had someone to chat to when I was not there.
Very reliable

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Review of
Nurseplus Care at home Dover
from Jill B (Mother of Client) published on 19 February 2026 Submitted via Website • Report

Overall Experience

One of the best care agencies around, listening to the client's needs, giving support and providing expert care.
They are always courteous over the phone, quick to resolve any queries and will supply the carer suited to your requirements. We have a wonderful carer from Nurseplus, who my son adores.

She has become a great asset to the rest of our team of carers and we couldn't survive without her. I have already recommended this agency to others and believe me, we have used many care agencies over the years.

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Review of
Nurseplus Care at home Ashford
from Sara D (Daughter of Client) published on 13 February 2026 Submitted via Website • Report

Overall Experience

Care service was excellent. Communication was easy and the staff are lovely.
All of my father's needs were met exactly as requested whilst we were away on holiday.
I would definitely recommend this care company.

Reply from Callum Ward, Marketing Executive at Nurseplus Care at home AshfordThank you very much for your kind feedback and recommendation.
We're delighted to hear that you found our care service excellent and that communication with the team was straightforward and supportive. It's especially reassuring to know that your father's needs were met exactly as requested while you were away - giving families peace of mind during time away is something we truly value.
Your comments will be shared with the team, who will be so pleased to know their care and professionalism made a difference. Thank you again for placing your trust in Nurseplus.

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Review of
Nurseplus Care at home Ashford
from P F (Client) published on 4 February 2026 Submitted via Website • Report

Overall Experience

I have found the staff at the Ashford Office of Nurseplus to be very approachable, helpful and reliable and my experience of their Care at Home carers throughout 2025 has been very positive, allowing me to stay in my own home comfortably and safely.

Reply from Callum Ward, Marketing Executive at Nurseplus Care at home AshfordThank you so much for your kind words and for taking the time to share your experience.

We're delighted to hear that our Ashford office team have been approachable, helpful and reliable, and that your experience with our Care at home carers throughout 2025 has been so positive. Supporting people to remain comfortable and safe in their own homes is exactly what we aim to do, so it's wonderful to know our team has made a difference.

Your feedback means a great deal to us and will be shared with both our office staff and care team. Thank you for placing your trust in Nurseplus.

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Review of
Nurseplus Care at home Dover
from Pauline F (Client) published on 10 September 2025 Submitted via Website • Report

Overall Experience

Many thanks to a particular member of staff from the Ashford Office for all your help, care and company over the holiday period. It is always very reassuring to know that reliable and caring assistance is on hand from Nurseplus whenever it is needed. Thank you once again.

Reply from Callum Ward, Marketing Executive at Nurseplus Care at home DoverThank you so much for your kind words. We're delighted to hear that our Ashford team member was able to provide the care, support and companionship you needed over the holiday period. Reliability and compassion are at the heart of everything we do, and it's wonderful to know this has given you peace of mind. We'll be sure to pass your thanks on to the team.

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Review of
Nurseplus Care at home Dover
from Jeanette A (Client) published on 30 May 2025 Submitted via Website • Report

Overall Experience

You are all very caring and understanding with my condition. My carer and I have a lovely time and she is helping me with confidence especially on my wobbly days. It is great to know you all. Thank you X

Reply from Callum Ward, Marketing Executive at Nurseplus Care at home DoverThank you so much for your lovely message. It's wonderful to hear that your carer is making such a positive difference and helping you build confidence, especially on those wobbly days. We're all so glad to be here supporting you and getting to know you too. Thanks again for your kind words!

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Review of
Nurseplus Care at home Dover
from Jim B (Husband of Client) published on 30 May 2025 Submitted via Website • Report

Overall Experience

We have been using homecare for nearly a year now and they have given us a wonderful service from home care to restspit, can't fault the service in any way .all the carers have given us fantastic support and very caring service .thank you all

Reply from Callum Ward, Marketing Executive at Nurseplus Care at home DoverThank you so much for your kind words and for taking the time to share your experience. We're delighted to hear that you've received such fantastic support from our team across both home care and respite services.It means a great deal to know that our care has made a positive difference for you, and we'll be sure to pass your lovely feedback on to the carers who support you. Thank you again - we're proud to be part of your care journey!

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Review of
Nurseplus Care at home Dover
from L G (Daughter of Client) published on 11 March 2025 Submitted via Postal Card • Report

Overall Experience

Nurseplus Care, have been looking after mum for some time now. She is very happy with the care that she gets from all the staff. Her needs are met, and if anything needs to be changed, Nurseplus are there at the end of the phone. This also supports mum and myself (the daughter).

Reply from Callum Ward, Marketing Executive at Nurseplus Care at home DoverThank you for such lovely feedback. We at Nurseplus Care at home love knowing that we are helping you and the family just as well as helping your wonderful Mum!

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Review of
Nurseplus Care at home Dover
from A A (Client) published on 11 March 2025 Submitted via Postal Card • Report

Overall Experience

100 percent perfect.

Reply from Callum Ward, Marketing Executive at Nurseplus Care at home DoverThank you for your positive feedback, we really appreciate it!

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Review of
Nurseplus Care at home Dover
from C H (Stepdaughter of Client) published on 4 July 2024 Submitted via Postal Card • Report

Overall Experience

Very pleased with service, great staff who are very caring and looking after my stepfather extremely well. Always pleasant and covering all his needs. I would highly recommend this company.

Reply from Callum Ward, Marketing Executive at Nurseplus Care at home DoverThank you so much for your kind words! We're thrilled to hear that you and your stepfather are pleased with our services. Our team is dedicated to providing the best care possible, and it's wonderful to know we're meeting your expectations.

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Review of
Nurseplus Care at home Dover
from A D (Client) published on 4 July 2024 Submitted via Postal Card • Report

Overall Experience

All the carers I have are very professional, and do all the things that I require doing.

Reply from Callum Ward, Marketing Executive at Nurseplus Care at home DoverThank you for your kind word, we are extremely happy to hear that you are pleased with our service!

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Review of
Nurseplus Care at home Dover
from C M (Daughter of Client) published on 20 May 2024 Submitted via Website • Report

Overall Experience

Nurseplus Care at home has provided care for my mum who has many complex needs including dementia. The carers provided are always kind and caring and interested in making it a pleasurable experience for Mum. At the end of March, my mum had a fall and we were ambulanced to the hospital close to midnight.

We spent the night in A&E but in the morning we were still waiting for a bed and I had a conference to go to in London which I could not miss. Our regular carer, who I had booked to care for Mum whilst I went to the conference was kind enough to come to the hospital and sit with Mum until she was allocated a bed at the end of the day. The information she gave to the doctors about Mum was invaluable and she ensured Mum was cared for and comfortable. I was able to attend my conference knowing Mum was going to be alright thanks to this carer going above and beyond her duties.
I would not hesitate to recommend Nurseplus - they are highly professional and always put Mum first.

Reply from Callum Ward, Marketing Executive at Nurseplus Care at home DoverThank you for sharing your positive experience with Nurseplus Care at home. We are deeply touched by your kind words and pleased to hear that our carers have been able to support your mum, going above and beyond to ensure your mum's comfort and providing invaluable information to the doctors exemplifies the level of commitment and care we strive to offer, and we are glad that this allowed you to attend your conference with peace of mind knowing your mum was in good hands. Your recommendation and recognition of our professionalism mean a lot to us. Thank you once again for your kind words and trust in Nurseplus.

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Review of
Nurseplus Care at home Dover
from A R (Mother of Client) published on 14 May 2024 Submitted via Website • Report

Overall Experience

We have been using Nurseplus for the last 18 months and are delighted with the service that they provide.
The admin, billing and organisation are excellent and everything runs really smoothly. When we need to make last-minute changes they always work hard to accommodate our needs and they try and

flexibly work around us.
The quality of the carers has been mostly superb, and when we had an issue with one carer then it was dealt with swiftly.
We are continuing to use Nurseplus and would strongly recommend them.

Reply from Laura Bowery, Marketing Executive at Nurseplus Care at home DoverWe are grateful for your kind words and feedback about your positive experience with Nurseplus Care at home over the past year and a half. Providing exceptional care and top-quality service is our priority, and it's rewarding to hear that we've delivered. We always aim to be as flexible and accommodating as possible, especially with last-minute schedule changes so it's great to hear that our homecarers are excelling in their roles. We will continue to be committed to improving and ensuring that at Nurseplus Care at home care experiences remain exceptional. Thank you again for your ongoing trust and recommendation.

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Review of
Nurseplus Care at home Dover
from A M (Client) published on 13 May 2024 Submitted via Postal Card • Report

Overall Experience

I am pleased with how my care has been given, even at times the staff have been short. It has not been easy for the person who does the rotas, especially when I am someone who only has female carers. My needs are always met. Glad to see they always wear personal protective equipment.

Reply from Merregan Brown, Marketing Executive at Nurseplus Care at home DoverThanks for your feedback. We're very happy to hear that you're pleased with the care we provide. Scheduling can sometimes be a struggle but thank you for bearing with us on this and rest assured we are always actively recruiting new home carers. Our top priority is to consistently meet your needs and maintain the high standard of care you expect. We are glad that you've observed our commitment to safety protocols, such as wearing personal protective equipment. Your safety and well-being are our main concerns, and we will continue to meet and aim to exceed standards to ensure a safe and comfortable care environment for you. Thanks for trusting us to take care of you we're happy to be with you, every step of the way.

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Review of
Nurseplus Care at home Dover
from Jackie M (Daughter of Client) published on 13 May 2024 Submitted via Postal Card • Report

Overall Experience

Carers Mum gets are very caring, they always treat her with respect, they reassure her at all times. She is forgetful due to her dementia and comes across angry at times. They say they understand and that they know it is the dementia and not her. She has started having falls. The carer makes sure she

is safe when they leave her call and everything is at hand. Thank you all at Nurseplus for the support and for really caring.

Reply from Laura Bowery, Marketing Executive at Nurseplus Care at home DoverIt warms our hearts to know that our carers have been able to provide the understanding, respect, and reassurance your mum needs. Dealing with dementia can be challenging, and it's important to us that the people we care for, and their loved ones, receive quality, compassionate care in these situations. Your feedback is invaluable to us, especially when it concerns your mum's safety. Your kind words and trust in Nurseplus Care at home mean the world to us. It's an honour be there for you and your mum on this journey, and we'll remain at your side every step of the way. Thank you for your feedback and for entrusting your mum's care to us.

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Home Care Providers Owned by Nurseplus Care at home in Kent

Nurseplus Care at home Locations in Kent (2)

Nurseplus Care at home Reviews in Kent (47)

Nurseplus Care at home Ashford

Nurseplus Care at home Dover

Nurseplus Care at home Dover

Nurseplus Care at home Ashford

Nurseplus Care at home Dover

Nurseplus Care at home Dover

Nurseplus Care at home Dover

Nurseplus Care at home Ashford

Nurseplus Care at home Ashford

Nurseplus Care at home Dover

Nurseplus Care at home Dover

Nurseplus Care at home Dover

Nurseplus Care at home Dover

Nurseplus Care at home Dover

Nurseplus Care at home Dover

Nurseplus Care at home Dover

Nurseplus Care at home Dover

Nurseplus Care at home Dover

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Nurseplus Care at home Dover

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