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Home Care Provider Owned by Concept Care Solutions in Hertfordshire

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8.9 Group Review Score (the average from all locations with a review score)
  • Home Care Provider Owned by Concept Care Solutions in Hertfordshire

Only the locations & reviews in Hertfordshire for Concept Care Solutions are showing below.

View the details of all 4 locations (with 23 reviews) owned by Concept Care Solutions

Concept Care Solutions Locations in Hertfordshire (1)

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1 Home Care Provider owned by Concept Care Solutions in Hertfordshire
Concept Care Solutions (Hertfordshire)

58 High Street, Watford WD17 2BS 

8.1 2 reviews
"The services provided are always tailored to my Sons needs. The agency have provided brilliant, well trained staff who are there for my…"   Read all 2 reviews

Concept Care Solutions (Hertfordshire) supplies health professionals to individuals as well as the care sector. With over 20 years of experience as a healthcare staffing provider, the knowledge and ability to carry out high quality care is second… Read more about Concept Care Solutions (Hertfordshire)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
  • Visiting Care from £27 / hour

Concept Care Solutions Reviews in Hertfordshire (2)

8.9

Concept Care Solutions has a Group Review Score of 8.9 (8.876) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Concept Care Solutions must have a Review Score.

Overall Experience
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Date Published
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Reviewer Connection to Concept Care Solutions
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Review of

Concept Care Solutions (Hertfordshire)

from Michelle P (Next of Kin) published on 14 August 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Overall the care is consistent the care is great, they are caring and compassionate. The carers shouldn't feel that they cant get involved with certain things if we are at home. Sometimes we feel that the carers deal with our stress but they are very supportive.
The carer is brilliant we can always
get through to her and we are so lucky to have her. The service is very effective
Reply from Alex Cook-Poulson, Manager at Concept Care Solutions (Hertfordshire)
Thank you for your kind words and feedback. Were so pleased to hear you value our carers compassion and consistency. Well share your comments with the team theyll be delighted to know their support…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Concept Care Solutions (Hertfordshire)

from C P (Mother of Client) published on 8 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The services provided are always tailored to my Sons needs. The agency have provided brilliant, well trained staff who are there for my son. They all start their shifts by greeting him and acknowledging his needs first. The staff are always professional and prepared for their calls to our family home.
The are organised and tidy with the tasks they perform and always communicate my sons needs. The carers will always discuss issues and concerns with us directly and complete diligent reports for the care plan. My son enjoys the carers and the time they spend with him whilst providing him with both social and personal care. The office staff are always reachable (even out of hours) they will return calls and emails promptly and always endeavour to help with our son's needs. The online portal is great for accessing the rota and to see which staff will be attending the call.
Reply from Alex Cook-Poulson, Manager at Concept Care Solutions (Hertfordshire)
Thank you so much for your detailed and heartfelt review. We're truly delighted to hear that your son feels supported and enjoys both the social and personal care our team provides. Its wonderful to…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money

Awards / Recognitions (1)

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