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Home Care Provider Owned by Concept Care Solutions in London

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8.9 Group Review Score (the average from all locations with a review score)
  • Home Care Provider Owned by Concept Care Solutions in London

Only the locations & reviews in London for Concept Care Solutions are showing below.

View the details of all 4 locations (with 23 reviews) owned by Concept Care Solutions

Concept Care Solutions Locations in London (1)

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1 Home Care Provider owned by Concept Care Solutions in London
Concept Care Solutions (London)

43a Roman Way, London N7 8XF 

9.2 4 reviews
"Excellent, compassionate employees. Always available and helpful in a crisis. They go out of their way to help and provide assistance. I…"   Read all 4 reviews

Concept Care have been supporting people for more that 20 years and are very established in the London area. They have fully experienced carers that have a depth of knowledge to support even the most complex cases. The office is fully accessible… Read more about Concept Care Solutions (London)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
  • Visiting Care from £27 / hour

Concept Care Solutions Reviews in London (4)

8.9

Concept Care Solutions has a Group Review Score of 8.9 (8.876) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Concept Care Solutions must have a Review Score.

Overall Experience
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Date Published
  • 4
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Reviewer Connection to Concept Care Solutions
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Review of

Concept Care Solutions (London)

from Irene E (Aunt of Client) published on 18 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent, compassionate employees. Always available and helpful in a crisis. They go out of their way to help and provide assistance. I couldn't praise enough, especially the manager and her team.
Reply from Alex Cook-Poulson, Manager at Concept Care Solutions (London)

Thank you for your lovely feedback. We're so pleased to hear that our team could be there for you when you needed support most. Its always our aim to provide compassionate, reliable careespecially in challenging moments.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Concept Care Solutions (London)

from Nicos M (Son of Client) published on 18 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff and carers are professional, caring, supportive and fully aware of their responsibilities and take great care and respect with the person they are caring for. Highly recommended. Always happy with them.
Reply from Lewis Hodges, Marketing Executive at Concept Care Solutions (London)

Thank you so much for your kind feedback. We're pleased to hear that our teams professionalism, care, and commitment have left a positive impression. Its always our goal to provide respectful, supportive care, and your recommendation truly means a lot to us.

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  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Concept Care Solutions (London)

from Tina L (Daughter of Client) published on 17 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I loved the way the carers interacted with my mother who has Alzheimer's Dementia, so she is not easy to handle from day to day, the carers made my mother feel at ease, not frightened and they spoke to her throughout whilst they were changing her bathing her that made my mother feel very comfortable
with them. etc.
All staff were very attentive courteous caring and empathetic to us all. A particular lady who was their manager was also very good she listened to what we required and she provided my mother with just what we specified. I would recommend them 100% satisfied with this Concept cares service. Their should be more agencies like this.
Reply from Alex Cook-Poulson, Manager at Concept Care Solutions (London)

Thank you so much for your kind words. We're delighted to hear that our carers made your mother feel comfortable and well looked after, especially given the challenges of Alzheimer's Dementia. It means a lot to know that our team's compassion, attentiveness, and support made a difference. We truly appreciate your recommendation and are grateful for the trust you placed in us.

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  • Care / Support
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  • Treated with Dignity
  • Value for Money
Review of

Concept Care Solutions (London)

from David C (Client) published on 13 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The carers that have been with me for a long time, have provided an excellent service and help to make my life comfortable, and ensure that all my daily personal needs are always met.


I'm more than happy with the service that is being provided, I look forward to continuing working with the company,

I'm very appreciative for all services that had been provided
Reply from Alex Cook-Poulson, Manager at Concept Care Solutions (London)

Thank you so much for your kind words. We're delighted to hear that you're happy with the service and that our team is helping to make your life comfortable and your needs consistently met. Your appreciation means a great deal to us, and we look forward to continuing our support.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money

Awards / Recognitions (1)

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