Home Care Providers Owned by Apollo Care in Merseyside

My review helped me a lot, asked what I need more help with, and all my carers our all lovely staff and kind to me and help me a lot.

My overall opinion is that of satisfaction. The carers are always cheerful, even when the weather is atrocious. The weekly shopping is carried out efficiently, which has provided a godsend as my usual shopper can no longer come. All in all, I have a few complaints, which I have listed in the survey.

Very appreciativly to all the carers for being so helpful and responsive to needs thank you.

The Carers did a grand job and the family noticed a vast improvement in his demeanour and general wellbeing and we are very grateful for the service provided by Debbie and her team for the few months we used Apollo.

I can not thank Apollo Care enough. The love and care they gave my mum was second to none. They went above and beyond, not only for mum but for me as well. Hannah was my absolute rock, and I really don't know how I would have managed without her at times. She even dropped everything to sleep at mum's for 5 nights when she came out of hospital. The team are all stars.

All the careers were friendly, and professional at all times. Their visits were something I found were really helpful . They.enabled me to recover from a hip operation without worrying about how I would cope.

Efficient kind caring and professional. Carers willing to listen and do what was necessary to make mum comfortable happy and gained her trust well. Usually on time and stayed for the entire time. We never got the feeling they were in a rush to get to the next client which was very reassuring.

I am very pleased with the professional care my dad is receiving. All of his complex needs are met, and nothing is too much trouble for the carers. They go beyond expectations. I am impressed that they not only care for his personal needs but also care about his mental health and well being. They support him with stimulation, which is a necessity for dad who has Alzheimer/s, and they use their expertise to pacify him when he becomes arduous. Thank you.

I was impressed by all aspects of the service, very impressive.

Excellent service. Nothing is too much trouble. Very attentive to my wife, they see to all her needs.

Staff are experienced and well trained in their work and take into account the help asked for. They have a friendly, pleasant and cheerful manner always. My apartment is always left sparkling clean after their visit - a friendly, happy 45 minute each fortnight. Management staff are efficient, helpful and friendly especially regarding times for each appointment. I can certainly recommend Apollo Care, West Wirral.

Thank you for your care. The service from Apollo Care is excellent. The staff are very caring and understanding of my mother's needs, and she is comfortable and happy with all the staff. The staff keep the family aware of any changes in Mum's health or needs. Apollo Care are very accommodating with any changes in mum's care or changes of times that I need. The family could not wish for a better service in care.

We came to Apollo when we were desperately in need of help caring for Mum and Dad. Mum has dementia and Dad was recovering from pneumonia and delirium. They helped them in the mornings with breakfast and tablets and cooked them team at night. They have done a wonderful job taking of them. Not only in professional way but in a kind and caring way. If we had any problems they were always at the end of a phone to assist us. Sadly Mum and Dad have gone into care but we will always be grateful for the time Apollo looked after them.

I think that before a member of your staff enters a home, they could be told what to do and what not to do regarding cleaning. I gather this could be to do with insurance?

I have been extremely happy with all my carers. They are friendly and treat me with dignity! Nothing is too much trouble for them, and they always visit me with a smile!

It is always a pleasure to have the company of the carers who are well presented and a credit to their employer and colleagues.

The service received for our dad has been excellent. The carers are a lovely group of people that not only put our dad at ease and deliver a great service but have built lovely friendships which is fabulous especially as we are not located close by to just call in. The friendships created has also aided in the carers to research activities suitable for our dad that he has interests in and they build this into his care plan . This is a huge benefit for him as it enables him to socialise with others and it assist in breaking up his day. Highly recommend this company- very adaptable, amenable and most importantly professional and caring.

Apollo Care provided wonderful support for both me and my husband during challenging times. After a few visits my husband was able to relax and enjoy activities singing playing games. It was such a relief knowing he was in safe hands Apollo care exceeded my expectations

All the staff treat my grandparents with dignity, support them with their own independence and all the carers are highly trustworthy!

Without exception and in all their different ways I enjoy all the visits of your staff and thankfully since the New Year my health has improved dramatically.