Plus one-off set up fee - please enquire for details
These prices are only a guideline, please contact Home Instead (Southport) to find out the exact price for your requirements.
Home Instead (Southport) has a Review Score of 9.9 (9.878) out of 10, based on 15 reviews in the last 2 years.
Over all time Home Instead (Southport) has 108 reviews.
Thank you for so much for this lovely review, we are so pleased that we have been able to provide our service in a way that has been so well received. We appreciate you taking the time to let others know about the quality of our service.
Thank you for your feedback. We are sorry that there was an aspect of our service that you were unhappy about. It is important that we employ and retain the very best people to take care of our clients and they need to have an income that they can rely on. That said, we will take your comments on board and this will be a point for discussion when reviewing our terms and conditions. We are pleased that, aside from that, we were able to provide a service that you were happy with.
We are so grateful for your comments, it means so much to us to know we have delivered on our promises to you and your loved one, it has been our privilege to provide the support needed, thank you from all the team at Home Instead.
We are so pleased that the support we provided for a temporary period was what you were hoping for, it has been our pleasure to be there for you. Thank you for taking the time to tell us how we did, your feedback is valuable to us and we are thrilled that you have been happy with the service. Thank you.
We are so grateful that you have taken the time to review the service we provided, and that it met with your expectations. Your feedback is also valuable to others who may look to use our service and rely on independent reviews such as yours, thank you so much, from us all at Home Instead.
Thank you, we have achieved our goal and we are so glad that we were able to help Dad stay at home for longer, thank you so much for giving us your kind review. Thank you from us all at Home Instead.
What a wonderful review; we can't thank you enough, and we are proud to have had such a positive impact on your father's life, with our very best wishes from all the team at Home Instead. Thank you.
Thank you for your review; it means a lot to us that our team of care professionals provided friendship during their visits, it is the foundation upon which Home Instead is built, and we are so grateful that you have taken the time to let people know. Thank you from us all at Home Instead.
Thank you for taking the time to leave your review and we completely understand that rising costs are never welcome, we are proud to be an employer of choice within our sector and we would be honoured to provide support to you in the future should you wish to come back to us. With our kindest regards.
Thank you so much for your review of our service. We are so pleased that we were able to provide a service that you were pleased with.
We appreciate you taking the time to review our service and we thank you for your comments, your feedback is very important to us. Our very best wishes from the Team at Home Instead Southport & Formby.
Thank you for taking the time to review our service, we are so pleased that we were able to provide the right support for your husband which made such a difference for you both. With our warmest regards from all the team at Home Instead.
Thank you so much for taking the time to leave this lovely review of our service. This scenario is absolutely why we started this company in 2007. We both had to make decisions about our aging parents and we wanted to provide a service that would really help and reassure families that were often busy and/or geographically distant. When I read reviews like this it brings me joy to know that 15 years later our team are still working with the same values and vision we had back then. We are so glad 5hat we could help your dad stay in the home he loved. Warm regards Anthea.
Thank you for your recommendation and review, it really means a lot to us to receive your feedback. All our very best wishes to you all for the future. Kind regards from the Team at Home Instead.
Thank you for taking the time to review our service, being responsive to the needs of our clients/families is an absolute priority for us and we are so pleased that we met your expectations. Thank you for giving us the opportunity of being there for you and your wife over the last two years. With our kindest regards - all the team at Home Instead Southport & Formby.
Thank you so much for your review, we are thrilled that the service is working for your mum and that any initial worries you may have had are behind you. Thank you so much from us all at Home Instead.
Thank you for your kind review, especially at this sad time, we feel honoured to have been the support your mum needed and enjoyed. With kindest regards from all the team at Home Instead.
Thank you so much for your kind words and comments, the team are thrilled to know that we met all your expectations and that you and mum are happy with everything we do. With much appreciation from all the team here at Home Instead.
Thank you so much for providing your feedback on the service you received, we are truly sorry that it did not meet your expectations. Your feedback is important to us and when we have failed in our mission to provide an excellent service this gives us the opportunity to take action towards continuous improvement. Thank you from all the Team at Home Instead
The Review Score of 9.9 (9.878) out of 10 for Home Instead (Southport) is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Home Instead (Southport) is based on 15 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5Leanne’s role is to oversee all operational aspects of our service whilst remaining responsible as Registered Manager. This ensures that along with the management team, all of our clients are cared for in a safe and dignified manner. A lot of Leanne's time is spent ensuring that everything is in place for each client and that where appropriate referrals to other health and social care specialists, are made. Leanne also goes out to meet people who are interested in using the service and spends time with people to ensure that they receive the best possible service, tailored to meet their individual needs and preferences. Having had personal experience of caring for a loved one with Dementia, Leanne understands the challenges faced by family members and is passionate about ensuring that the care provided to every single one of our clients, is consistent, reliable and adaptable to meet peoples changing needs.
Leanne has gained a qualification in care management and leadership and in 2008 Leanne gained a BSc honours in Therapy Radiography. Prior to joining the office team, Leanne worked as a Caregiver for a number of different care agencies, Leanne now feels that at last, she has found a company that has time to care for its clients and provides quality service.
Charlotte joined Home Instead as a Care Professional in 2010 becoming a Senior in 2012 and then swiftly joining the office support team. She soon established a reputation for delivering a first-class service with empathy and care for all.
Promoted to Deputy Care Manager in 2016 and then onto Head of Client Experience Charlotte is often the face of Home Instead when she first meets families to talk about the benefits of homecare with Home Instead.
Charlotte is passionate about delivering on our promises to clients and their families and will stand in for Leanne during holiday periods.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Instead (Southport) to verify any information. View our terms and conditions. Home Instead (Southport) has an Enhanced Service - more info.