Plus one-off set up fee - please enquire for details
These prices are only a guideline, please contact Home Instead (Southport) to find out the exact price for your requirements.
Home Instead (Southport) has a Review Score of 9.9 (9.878) out of 10, based on 15 reviews in the last 2 years.
Over all time Home Instead (Southport) has 108 reviews.
5.0 out of 5
We are very grateful for your kind comments and would like to thank you for taking the time to complete this review. It means a lot to the team here to know that we have made a difference in the life of a loved one and the family. Thank you
5.0 out of 5
Thank you for taking the time to complete this review we are so very pleased that you were happy with the service given and that we delivered on all our promises to you and your mum. We will ensure all the team involved are made aware of your comments. Thank you.
5.0 out of 5
We have no hesitation in recommending Home Instead to anyone, of whatever age and any sex.
Thank you for your kind review, we are so grateful when people take the time to tell us how we are doing. It is so important that we live up to our clients' expectations and deliver on our service promise to you. Thank you.
5.0 out of 5
Our team are very proud to have received this review which helps to demonstrate their passion and commitment for what we all do.
5.0 out of 5
The carer was also an invaluable help when Mum needed to be accompanied to medical appointments and always provided us with feedback. When Mum moved into a care home earlier this year, the carer really wanted to continue helping mum. This continuity of care really helped Mum to settle into the care home in the first few weeks, also enabling her to get out and about to the places she enjoys going. Th carer is a complete angel and we are so grateful for her kindness and care.
We are so grateful for your kind review and the team involved with providing the care and support will be informed of your comments. Having feedback like this is hugely rewarding for our wonderful team of CAREGivers who truly make a difference to peoples lives daily. Thank you.
5.0 out of 5
My mother got on well with all the carers - including some younger women in the earlier years - which is a real testament to them as my mother can be quite awkward at times! She also adapted quite well to more personal, intimate care which again says something about the level of trust that has built up over the years. My family and I have been so impressed with the level of care provided: the updates from the office; the alerts if anything has been found to be amiss; the genuine level of understanding of my mother's situation and the relationships that have developed between us and the carers as we have got to know them over the years.
Thank you for your kind review, we feel proud to have been able to provide support and care to such a lovely family. Thank you from all the team at Home Instead Southport & Formby.
5.0 out of 5
Thank you for your kind review, we are honoured to be providing support to you and your family.
5.0 out of 5
The Review Score of 9.9 (9.878) out of 10 for Home Instead (Southport) is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Home Instead (Southport) is based on 15 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
Leanne’s role is to oversee all operational aspects of our service whilst remaining responsible as Registered Manager. This ensures that along with the management team, all of our clients are cared for in a safe and dignified manner. A lot of Leanne's time is spent ensuring that everything is in place for each client and that where appropriate referrals to other health and social care specialists, are made. Leanne also goes out to meet people who are interested in using the service and spends time with people to ensure that they receive the best possible service, tailored to meet their individual needs and preferences. Having had personal experience of caring for a loved one with Dementia, Leanne understands the challenges faced by family members and is passionate about ensuring that the care provided to every single one of our clients, is consistent, reliable and adaptable to meet peoples changing needs.
Leanne has gained a qualification in care management and leadership and in 2008 Leanne gained a BSc honours in Therapy Radiography. Prior to joining the office team, Leanne worked as a Caregiver for a number of different care agencies, Leanne now feels that at last, she has found a company that has time to care for its clients and provides quality service.
Charlotte joined Home Instead as a Care Professional in 2010 becoming a Senior in 2012 and then swiftly joining the office support team. She soon established a reputation for delivering a first-class service with empathy and care for all.
Promoted to Deputy Care Manager in 2016 and then onto Head of Client Experience Charlotte is often the face of Home Instead when she first meets families to talk about the benefits of homecare with Home Instead.
Charlotte is passionate about delivering on our promises to clients and their families and will stand in for Leanne during holiday periods.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Instead (Southport) to verify any information. View our terms and conditions. Home Instead (Southport) has an Enhanced Service - more info.
