Caremark Winchester & Eastleigh

I wish I was advised when times change or a different person is coming who is not on the rota. I would like if possible to have the same people as I find it very difficult to keep explaining my needs as it's very exhausting.

I cannot recommend them highly enough.

I am very pleased with the service you have given me. Since I started with you, I am pleased with my carers also. Thank you.

All the staff are very professional and friendly. I would be very pleased to recommend Caremark to anybody needing in-home care.

We would have no hesitation in recommending their service.

Consistent carers which means consistent dedicated care, resulting in a more personalised service which meets my nan's needs.

The weekly hourly sheet issued to the client does not comply with the care workers phones, which means that the carers turn up too early or too late or sometimes never. When this is addressed to the management, nothing is corrected. What I will say is that the girls are very hard working and very kind to people of my age group. Now as a result of complaining about the issue over times to the company, they have terminated my contract.

From my initial phone conversation with staff at the Caremark office through to the home assessment with my Dad, all the communications have been open and very friendly. My parents found all the staff comforting and trusted them to undertake my Dad's personal care to a very high standard. Time schedules were adhered to which was very important to my parents and enabled them to plan the rest of their day after the carer had visited.

I am very impressed with Caremark's care of my mother. The carers were all very kind and I felt at times went over and above their duties to ensure that she was safe and well looked after. There were a difficult few weeks before she went into hospital and everyone, management and carers, did their utmost to ensure her care and comfort. Whenever I met carers or had to contact the office I was always treated in a friendly fashion and impressed with everyone's commitment to my mother.

Setting up the contract for my father's care was very easy and reassuring. The Carers are brilliant, very friendly, speaking to my father in a compassionate way and putting him at ease. Thank you.

I've had excellent care from all the staff. Most helpful excellent service.

Very happy with the level of care supplied to my mother. Any concerns I’ve had have been dealt with effectively and immediately.

I could not be more satisfied or happy with the care assistance I get. My needs vary from day to day and the caring I encounter feel able to assess and deal with me as necessary. I would recommend my service providers and their staff to anyone.

Caremark is a very responsive organisation that generally offers a high and reliable standard of care for our Mum, who has dementia.

Caremark cared for my son until he died and treated us with the utmost care and compassion, they went far beyond what is expected from a care company and helped make an impossibly difficult time a little more bearable. I cannot praise them enough.

All the staff involved in Dad's care cannot be faulted. A high level of care was provided at all times and foremost demonstrated that they genuinely cared. I cannot thank everyone enough for what they did for my Dad.