Carers gave individualistic care and were able to adapt to the needs of my motherKathryn C(Daughter of Client/Service User)

The carers were so professional and understandingSuzi P(Daughter-in-law of Client/Service User)

The most efficient and professional companyVirginia(Daughter of Client/Service User)

Carers gave individualistic care and were able to adapt to the needs of my motherKathryn C(Daughter of Client/Service User)

The carers were so professional and understandingSuzi P(Daughter-in-law of Client/Service User)

The most efficient and professional companyVirginia(Daughter of Client/Service User)

Gardiner's has over 50 years of providing domiciliary care to people in their own homes in and around Reading and South Oxfordshire.
Their experienced and friendly team are passionate about helping others and supporting them to continue independent and fulfilling lives in the comfort and familiarity of home.
If you are looking for someone to provide company and a little help around the house, or perhaps to assist with personal care or...
Care Provided by Gardiner's Homecare
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 60 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £38.50
Contact Gardiner's Homecare to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
-
Local Authority (Contracted Provider) -
NHS (Contracted Provider) -
Good to Know
Group/Owner
- Gardiner's
- Private Owned
Person in charge
- Linzi Prendergast (Registered Manager)
Gardiner's Homecare Reviews (201)
Gardiner's Homecare has a Review Score of 10 (9.956) out of 10, based on 27 reviews in the last 2 years.
Over all time Gardiner's Homecare has 201 reviews.
I am very impressed with Gardiner's. Everything I want doing is done in a caring and professional manner. The carers know exactly what needs to be done and therefore I do not have to worry about things. I would recommend them to my friends and family.
Thank you Norma for your lovely feedback.
I am very happy with all the care I receive. All of the girls are lovely. The care is of high quality and the office staff are very helpful. I would happily recommend Gardiner's to my friends.
Thank you so much Thelma - it's great to read that feedback.
I am very happy with the service.
Many thanks.
Very professional and caring. I have been very impressed with the combination of professionalism and helpfulness of staff in the office and the kindness and efficiency of the carer who has been looking after my parents. They were not keen to accept help initially and she has completely won them over. It gives me considerable peace of mind to know they are being looked after so well on a day to day basis.
Thank you so much Katharine, that is lovely to hear.
Gardiner's agency and staff, carers and office, very caring and professional. Review carried out thoroughly and in a sensitive manner.
Thank you Ann for your feedback, I am glad that you are pleased with the Gardiner's.
Excellent care! I am very happy with the care provided. All the carers do everything needed and always do it in a professional manner. Everyone is very good and helpful. Excellent overall.
Thank you so much for the feedback.
We are both very happy with how the care is going. The carers are very pleasant and always take time to sit and have a chat.
Thank you very much Mr and Mrs W, we will be sure to pass your feedback on to the care team.
The service at Gardiner's is first class, all care workers are very hard working, very happy with all the care received and cannot imagine a way to make it better.
Thank you Harry for your kind feedback.
The care I receive from Gardiner's carers is the best thing since sliced break and all is tickety boo.
Brilliant care! My mother is very happy with the care she receives from the "Dream Team". They are so warm and caring towards her. I could not ask for better carer's so nice to have peace of mind. Thank you.
I would like to say a big thanks for the care that Gardiner's Nursing & Homecare have helped with my father over the last year or so. They managed to provide the same carer which was important in my fathers case, that carer was sensitive to my father enabling his needs to be met. At the end of our involvement with this care agency they proved to be extremely flexible in providing care at our request and showed a sympathetic understanding when my fathers condition grew to the point where he had to move out of the area. I would recommend this company to anyone as you will receive top quality care.
My wife is an Alzheimer's sufferer. I wanted her to stay in our home for as long as possible. Eventually it became clear that I needed some help in caring for her. Initially this was once a week but in early 2015 as her needs had become greater we started daily visits. Then in mid October we had to arrange for three visits each day. Gardiner's easily coped with these sudden changes of need. The carers were excellent invariably kind and helpful.
Gardinier's provides a good high quality service. I am happy that I generally get the same few carers even though I only have ad-hoc cover when family are away. Flexibility very good, I would recommend Gardiner's to my friends.
We are very happy with the service mum gets. For myself being the daughter, I have peace of mind knowing she is receiving an excellent service! Your assessor has been very attentive to our comments. Your staff do you great credit.
My mother is very pleased with the care provided by Gardiner's she looks forward to the carers coming and says they are excellent. Thank you so much.
My mother's wonderful carers. Gardiners have been providing a morning care service for my mother for the last four - five years. Throughout that time the care has been first rate. There has been continuity, at least one of the carers has been there since the start and mum knows and likes them. They will always let me of my brother know of any concerns. I do not live particularly close and my brother works full time so we need the reassurance which Gardiner's provide excellently.
Really appreciated the help and care received from the carers and office staff who we encountered. We could not give the staff high enough praise and many of them who came to us were excellent. We would like to see them all again. Many thanks for all you did for us as our needs evolved.
Very happy with the care from Gardiners. Thank you all for your excellent service.
The carers who are supporting my mother are excellent. They are reliably on time, and work hard but also take time to provide a personal touch of companionship. I am extremely satisfied with them, and their management. My mother is much more relaxed and happy since we started using Gardiner's.
I feel Gardiner's do a good job and the carers are both good and friendly. The carers are reliable and always do as I wish. The carers are good company to me, I would happily recommend Gardiner's to my friends.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 April 2018- Caring Good
- Effective Good
- Responsive Outstanding
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (1)
- Posted: Wednesday 24 Jul 2024We’re thrilled to share a heartwarming story about one of our cherished clients, Jo. Her journey with Gardiner’s Homecare has been truly inspiring, and we’re delighted to highlight the positive...
Awards / Recognitions (5)
- Recipient: Gardiner's HomecareDate: Thursday 05 Apr 2018
- Recipient: Gardiner's HomecareDate: Sunday 21 Jan 2018
- Recipient: Gardiner's HomecareDate: Monday 01 May 2017
Meet the Team (7)
RGN Bsc(hons) Nursing Practice.
Germaine's main responsibility is welcoming enquiries and answering any questions they may have. Anyone wishing to proceed with our service is then guided through the process of assessment and providing the required support.
Germaine has gained her NVQ Level 5 in Health and Social Care and has many years of experience in the care sector.
She has a wealth of knowledge that she can bring to the role and share with you.
Leanne's main role is to manage the support of her team of clients and care workers. She keeps in regular contact with them, adapting to their changing needs.
Leane has been in the care industry for a long time and joined Gardiner's as a Care Worker in May 2016. In September 2017 she became a Senior Care Worker at Gardiner's before being promoted to the role of Care Manager.
Lianne manages a team of care workers and clients. She keeps in touch with them regularly to respond to any changes required.
Lianne, also known as Mags, had worked in the care industry for over 10 years before joining Gardiner's in 2015. She has a vast amount of experience and knowledge that she brings to the role of Care Manager.
Hayleigh looks after the recruitment of care workers and the continuing development of the team at Gardiner's.
Hayleigh joined Gardiner's as a Care Worker in December 2021, previously working as an HR administrator. She moved into her current position in May 2023, perfectly combining her knowledge of both previous roles.
Jasmine oversees all the duties, booking in care workers for each visit. Her priority is to keep a regular team in place and as small a team as possible. Whilst also arranging cover for well earnt holiday and unexpected time off. Continuity of care is very important at Gardiner's.
Jasmine started at Gardiner's as a Care Worker so understands the needs of the clients and the care workers and the value of matching the right people.
Cheryl is the welcoming face of Gardiner's Homecare. She is based on reception and greets visitors with a warm smile and if is unable to assist herself, she points you in the right direction.
Cheryl started at Gardiner's in 2011 as a Care Worker before progressing to Office Administrator in 2014. She has a variety of experience having also come from a background in pensions, retail, accounts, and administration.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Gardiner's Homecare to verify any information. View our terms and conditions. Gardiner's Homecare has an Enhanced Service - more info.