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Gardiner's Homecare

10 Church Street, Caversham, Reading RG4 8DZ
Gardiner's Homecare Logo
Gardiner's Homecare logo
Carers gave individualistic care and were able to adapt to the needs of my motherKathryn C(Daughter of Client/Service User)
Gardiner's Homecare, Reading
The carers were so professional and understandingSuzi P(Daughter-in-law of Client/Service User)
Gardiner's Homecare, Reading
The most efficient and professional companyVirginia(Daughter of Client/Service User)
Gardiner's Homecare, Reading

Gardiner's has over 50 years of providing domiciliary care to people in their own homes in and around Reading and South Oxfordshire.

Their experienced and friendly team are passionate about helping others and supporting them to continue independent and fulfilling lives in the comfort and familiarity of home.

If you are looking for someone to provide company and a little help around the house, or perhaps to assist with personal care or...  

Care Provided by Gardiner's Homecare

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £38.50
The price(s) shown are provided by the agency. Contact Gardiner's Homecare for full pricing details and T&Cs.

Contact Gardiner's Homecare to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Linzi Prendergast (Registered Manager)

Gardiner's Homecare Reviews (201)

10

Gardiner's Homecare has a Review Score of 10 (9.956) out of 10, based on 27 reviews in the last 2 years. Over all time Gardiner's Homecare has 201 reviews.

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Showing 201 reviews matching selected criteria
Review from Norma B (Client / Service User) published on 16 June 2016 Submitted via Postal Card
Overall Experience

I am very impressed with Gardiner's. Everything I want doing is done in a caring and professional manner. The carers know exactly what needs to be done and therefore I do not have to worry about things. I would recommend them to my friends and family.

Reply from John-Joe Cottam, Director at Gardiner's Homecare

Thank you Norma for your lovely feedback.

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Review from Thelma W (Client / Service User) published on 14 June 2016 Submitted via Postal Card
Overall Experience

I am very happy with all the care I receive. All of the girls are lovely. The care is of high quality and the office staff are very helpful. I would happily recommend Gardiner's to my friends.

Reply from John-Joe Cottam, Director at Gardiner's Homecare

Thank you so much Thelma - it's great to read that feedback.

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Review from Maureen P (Client / Service User) published on 9 June 2016 Submitted via Postal Card
Overall Experience

I am very happy with the service.

Reply from John-Joe Cottam, Director at Gardiner's Homecare

Many thanks.

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Review from H&R S (Daughter of Client) published on 25 May 2016 Submitted via Postal Card
Overall Experience

Very professional and caring. I have been very impressed with the combination of professionalism and helpfulness of staff in the office and the kindness and efficiency of the carer who has been looking after my parents. They were not keen to accept help initially and she has completely won them over. It gives me considerable peace of mind to know they are being looked after so well on a day to day basis.

Reply from John-Joe Cottam, Director at Gardiner's Homecare

Thank you so much Katharine, that is lovely to hear.

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Review from Ann M (Daughter of Client) published on 24 May 2016 Submitted via Postal Card
Overall Experience

Gardiner's agency and staff, carers and office, very caring and professional. Review carried out thoroughly and in a sensitive manner.

Reply from John-Joe Cottam, Director at Gardiner's Homecare

Thank you Ann for your feedback, I am glad that you are pleased with the Gardiner's.

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Review from M W (Client / Service User) published on 24 May 2016 Submitted via Postal Card
Overall Experience

Excellent care! I am very happy with the care provided. All the carers do everything needed and always do it in a professional manner. Everyone is very good and helpful. Excellent overall.

Reply from John-Joe Cottam, Director at Gardiner's Homecare

Thank you so much for the feedback.

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Review from D W (Client / Service User) published on 24 May 2016 Submitted via Postal Card
Overall Experience

We are both very happy with how the care is going. The carers are very pleasant and always take time to sit and have a chat.

Reply from John-Joe Cottam, Director at Gardiner's Homecare

Thank you very much Mr and Mrs W, we will be sure to pass your feedback on to the care team.

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Review from Harry T (Client / Service User) published on 10 May 2016 Submitted via Postal Card
Overall Experience

The service at Gardiner's is first class, all care workers are very hard working, very happy with all the care received and cannot imagine a way to make it better.

Reply from John-Joe Cottam, Director at Gardiner's Homecare

Thank you Harry for your kind feedback.

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Review from Ron S (Client / Service User) published on 4 May 2016 Submitted via Postal Card
Overall Experience

The care I receive from Gardiner's carers is the best thing since sliced break and all is tickety boo.

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Review from C H (Daughter of Client) published on 27 January 2016 Submitted via Postal Card
Overall Experience

Brilliant care! My mother is very happy with the care she receives from the "Dream Team". They are so warm and caring towards her. I could not ask for better carer's so nice to have peace of mind. Thank you.

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Review from Ron W (Son of Client) published on 26 January 2016 Submitted via Postal Card
Overall Experience

I would like to say a big thanks for the care that Gardiner's Nursing & Homecare have helped with my father over the last year or so. They managed to provide the same carer which was important in my fathers case, that carer was sensitive to my father enabling his needs to be met. At the end of our involvement with this care agency they proved to be extremely flexible in providing care at our request and showed a sympathetic understanding when my fathers condition grew to the point where he had to move out of the area. I would recommend this company to anyone as you will receive top quality care.

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Review from M O (Husband of Client) published on 22 December 2015 Submitted via Postal Card
Overall Experience

My wife is an Alzheimer's sufferer. I wanted her to stay in our home for as long as possible. Eventually it became clear that I needed some help in caring for her. Initially this was once a week but in early 2015 as her needs had become greater we started daily visits. Then in mid October we had to arrange for three visits each day. Gardiner's easily coped with these sudden changes of need. The carers were excellent invariably kind and helpful.

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Review from T B (Client / Service User) published on 3 December 2015 Submitted via Postal Card
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Gardinier's provides a good high quality service. I am happy that I generally get the same few carers even though I only have ad-hoc cover when family are away. Flexibility very good, I would recommend Gardiner's to my friends.

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Review from Thelma W (Daughter of Client) published on 2 November 2015 Submitted via Postal Card
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We are very happy with the service mum gets. For myself being the daughter, I have peace of mind knowing she is receiving an excellent service! Your assessor has been very attentive to our comments. Your staff do you great credit.

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Review from Joan J (Client / Service User) published on 16 October 2015 Submitted via Postal Card
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My mother is very pleased with the care provided by Gardiner's she looks forward to the carers coming and says they are excellent. Thank you so much.

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Review from Hele C (Daughter of Client) published on 12 October 2015 Submitted via Postal Card
Overall Experience

My mother's wonderful carers. Gardiners have been providing a morning care service for my mother for the last four - five years. Throughout that time the care has been first rate. There has been continuity, at least one of the carers has been there since the start and mum knows and likes them. They will always let me of my brother know of any concerns. I do not live particularly close and my brother works full time so we need the reassurance which Gardiner's provide excellently.

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Review from Margaret H (Client / Service User) published on 11 September 2015 Submitted via Postal Card
Overall Experience

Really appreciated the help and care received from the carers and office staff who we encountered. We could not give the staff high enough praise and many of them who came to us were excellent. We would like to see them all again. Many thanks for all you did for us as our needs evolved.

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Review from Else C (Client / Service User) published on 20 August 2015 Submitted via Postal Card
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Very happy with the care from Gardiners. Thank you all for your excellent service.

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Review from Val C (Daughter of Client) published on 11 August 2015 Submitted via Postal Card
Overall Experience

The carers who are supporting my mother are excellent. They are reliably on time, and work hard but also take time to provide a personal touch of companionship. I am extremely satisfied with them, and their management. My mother is much more relaxed and happy since we started using Gardiner's.

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Review from Joan H (Client / Service User) published on 11 August 2015 Submitted via Postal Card
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I feel Gardiner's do a good job and the carers are both good and friendly. The carers are reliable and always do as I wish. The carers are good company to me, I would happily recommend Gardiner's to my friends.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 April 2018
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (1)

News
  • Posted: Wednesday 24 Jul 2024We’re thrilled to share a heartwarming story about one of our cherished clients, Jo. Her journey with Gardiner’s Homecare has been truly inspiring, and we’re delighted to highlight the positive...

Awards / Recognitions (5)

  • Recipient: Gardiner's HomecareDate: Thursday 05 Apr 2018
  • Recipient: Gardiner's HomecareDate: Sunday 21 Jan 2018
  • Recipient: Gardiner's HomecareDate: Monday 01 May 2017

Meet the Team (7)

Linzi Prendergast Job Title: Head of Care/ Registered Manager Joined: 2025
Linzi Prendergast

RGN Bsc(hons) Nursing Practice.

Germaine Goswell Job Title: New Client Manager Joined: 2024
Germaine Goswell

Germaine's main responsibility is welcoming enquiries and answering any questions they may have. Anyone wishing to proceed with our service is then guided through the process of assessment and providing the required support.

Germaine has gained her NVQ Level 5 in Health and Social Care and has many years of experience in the care sector.

She has a wealth of knowledge that she can bring to the role and share with you.

Leanne Edwards Job Title: Care Manager Joined: 2016
Leanne Edwards

Leanne's main role is to manage the support of her team of clients and care workers. She keeps in regular contact with them, adapting to their changing needs.

Leane has been in the care industry for a long time and joined Gardiner's as a Care Worker in May 2016. In September 2017 she became a Senior Care Worker at Gardiner's before being promoted to the role of Care Manager.

Lianne Maguire Job Title: Care Manager Joined: 2015
Lianne Maguire

Lianne manages a team of care workers and clients. She keeps in touch with them regularly to respond to any changes required.

Lianne, also known as Mags, had worked in the care industry for over 10 years before joining Gardiner's in 2015. She has a vast amount of experience and knowledge that she brings to the role of Care Manager.

Hayleigh O'Brien Job Title: Recruitment & Development Manager Joined: 2021
Hayleigh O'Brien

Hayleigh looks after the recruitment of care workers and the continuing development of the team at Gardiner's.

Hayleigh joined Gardiner's as a Care Worker in December 2021, previously working as an HR administrator.  She moved into her current position in May 2023, perfectly combining her knowledge of both previous roles.

Jasmine Corbin Job Title: Care Co-rdinator Joined: 2023
Jasmine Corbin

Jasmine oversees all the duties, booking in care workers for each visit. Her priority is to keep a regular team in place and as small a team as possible. Whilst also arranging cover for well earnt holiday and unexpected time off. Continuity of care is very important at Gardiner's.

Jasmine started at Gardiner's as a Care Worker so understands the needs of the clients and the care workers and the value of matching the right people.

Cheryl Willis Job Title: Office Administrator Joined: 2011
Cheryl Willis

Cheryl is the welcoming face of Gardiner's Homecare. She is based on reception and greets visitors with a warm smile and if is unable to assist herself, she points you in the right direction.

Cheryl started at Gardiner's in 2011 as a Care Worker before progressing to Office Administrator in 2014. She has a variety of experience having also come from a background in pensions, retail, accounts, and administration.

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