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Gardiner's Homecare

10 Church Street, Caversham, Reading, Berkshire RG4 8DZ
Gardiner's Homecare Logo
Gardiner's Homecare logo
Carers gave individualistic care and were able to adapt to the needs of my motherKathryn C(Daughter of Client/Service User)
Gardiner's Homecare, Reading
The carers were so professional and understandingSuzi P(Daughter-in-law of Client/Service User)
Gardiner's Homecare, Reading
The most efficient and professional companyVirginia(Daughter of Client/Service User)
Gardiner's Homecare, Reading

Gardiner's has over 50 years of providing domiciliary care to people in their own homes in and around Reading and South Oxfordshire.

Their experienced and friendly team are passionate about helping others and supporting them to continue independent and fulfilling lives in the comfort and familiarity of home.

If you are looking for someone to provide company and a little help around the house, or perhaps to assist with personal care or...  

Care Provided by Gardiner's Homecare

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £38.50
The price(s) shown are provided by the agency. Contact Gardiner's Homecare for full pricing details and T&Cs.

Contact Gardiner's Homecare to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Linzi Prendergast (Registered Manager)

Gardiner's Homecare Reviews (204)

10

Gardiner's Homecare has a Review Score of 10 (9.955) out of 10, based on 26 reviews in the last 2 years. Over all time Gardiner's Homecare has 204 reviews.

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Showing 204 reviews matching selected criteria
Review from Stewart S (Husband of Client) published on 27 August 2019 Submitted via Postal Card
Overall Experience

Very satisfied with all. Including office staff.

Reply from Suzanne Screen, at Gardiner's Homecare

Thank you for your feedback, we do appreciate it.

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Review from Michael J (Son of Client) published on 9 August 2019 Submitted via Website
Overall Experience
Gardiner's carers have been of a very high standard and the company has been very helpful in finding a team of carers that suit my father's needs. They have always been very efficient in responding to my requests and provide an out of hours service that has handled a number of crisis caused by outside circumstances.

I'm very happy to continue using Gardiner's carers to look after my father.

Reply from Suzanne Screen, at Gardiner's Homecare

Good to read you comments, thanks. We do aim to ensure that the team of carers are kept as small as possible, as consistent as possible and suited to each individual person.

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Review from J A (Wife of Client) published on 9 August 2019 Submitted via Postal Card
Overall Experience

Gardiner's Homecare helped both my husband and sister to remain at home. The carers were all friendly and efficient and arrived at the time expected without fail if due to weather etc a call would be received to explain. I can't praise the service enough.

Reply from Suzanne Screen, at Gardiner's Homecare

Thank you for your praise, we really do appreciate it and will ensure that the carers are made aware.

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Review from Mary H (Daughter of Client) published on 29 July 2019 Submitted via Website
Overall Experience

My mother has three or four hours of care each day as she is 91 and has dementia. The carers show genuine concern for her and I feel reassured when they are with her, knowing that she is being looked after properly. They inform me promptly of any concerns but also use their initiative to sort out problems.

Reply from Suzanne Screen, at Gardiner's Homecare

Thank you leaving some feedback and we are pleased to know that you are reassured by the carer's visits to your mother.

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Review from Betty W (Client / Service User) published on 20 June 2019 Submitted via Postal Card
Overall Experience

Reliable, consistent carers who always treat me with respect and dignity. Thoughtful, considerate ladies who have become friends over the past five years. Excellent service.

Reply from Suzanne Screen, at Gardiner's Homecare

Great to hear that about the care workers, we should all be treated with dignity and respect at all times.

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Review from T W (Daughter of Client) published on 12 June 2019 Submitted via Postal Card
Overall Experience
My mother who has dementia has been looked after with kindness and care.
I am confident and happy to leave Gardiner's carers with my mother's wellbeing.

As Mum says 'never a cross word'.

Reply from Suzanne Screen, at Gardiner's Homecare

We are pleased to hear that you feel happy and confident with the care provided to your mother, thank you for sharing.

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Review from Dave A (Son of Client) published on 12 June 2019 Submitted via Website
Overall Experience

The care my late father received from Gardiner's Homecare was always of the highest order. The individual carers and support staff were always professional, kind, considerate and compassionate. My father very much looked forward to the visits and regarded the carers as friends. It was a comfort to me that dad was in such good hands.

Reply from Suzanne Screen, at Gardiner's Homecare

Thank you for taking the time to share your experience of our care service. It is always lovely to hear that the care worker's visits are looked forward to and that as a family you find it comforting.

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Review from Rosa B (Daughter of Client) published on 31 May 2019 Submitted via Website
Overall Experience

Our mother has received the very best of care and the team of carers have gone beyond their call of duty. Would highly recommend Gardiner's Nursing 5*s

Reply from Suzanne Screen, at Gardiner's Homecare

Wow, fantastic feedback, thank you. We really do value our amazing team of Care Workers.

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Review from N P (Husband of Client) published on 20 May 2019 Submitted via Postal Card
Overall Experience

Gardiner's Nursing & Homecare is excellent. The staff are caring and professional.

Reply from Suzanne Screen, at Gardiner's Homecare

Thank you for your feedback.

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Review from Corinna H (Daughter of Client) published on 13 May 2019 Submitted via Website
Overall Experience
We were very pleased with the care and attention given to my Mother during her engagement with Gardiner's. The office staff were very attentive and were easy to contact by telephone and email.

It was helpful to have a dedicated care manager as she was aware of my mother's personal needs and concerns and was able, without fuss, to provide additional care when it was needed.

But, particular praise must be paid to those carers who came to my Mother's home on a daily basis. The team of carers were kind and gentle and always listened to my Mother's requests and concerns and she was able to retain her dignity to the end of her life with their help and attention.

My family and I were very grateful to Gardiner's Homecare and would not hesitate to recommend them.

Reply from Suzanne Screen, at Gardiner's Homecare

Thank you for such great feedback regarding the care that your mother received, we have shared this with her team of care workers. They really appreciate hearing these sort of comments.

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Review from Graham C (Son of Client) published on 11 April 2019 Submitted via Website
Overall Experience

Mum had two care visits a day (early morning and lunchtime). Carers always arrived at the appointed time and undertook their duties diligently, at the same time offering friendship and support to Mum, who had, until the care package commenced in Spring 2018, resisted any help as she was fiercely independent, despite being age 96. The fact that Mum began to welcome the carer visits illustrates the rapport and empathy that was built up between them. Thanks from all the family - sadly, Mum passed away at the beginning of April having been admitted to hospital at the end of January where she suffered two strokes.

Reply from Suzanne Screen, at Gardiner's Homecare

Thank you for choosing Gardiner's to support your Mum. It is lovely to hear that she came to welcome their visits during her time with us.

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Review from M F (Client / Service User) published on 2 April 2019 Submitted via Postal Card
Overall Experience
The recent review was good and covered everything relevant to my care needs.

At the present time, I need the minimum of care but realise that this will almost certainly change. We discussed this amongst other things.

Reply from Suzanne Screen, at Gardiner's Homecare

We regularly review all care provided to ensure that it is meeting your needs and that we adapt our services as necessary, we are pleased to hear that you thought it was good.

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Review from Janice J (Wife of Client) published on 2 April 2019 Submitted via Website
Overall Experience

Gardiner’s Homecare is a responsive and caring agency and the staff generally well trained and helpful. Most of them formed a good rapport with my husband and treated him with courtesy and kindness.

Reply from Suzanne Screen, at Gardiner's Homecare

Thank you for your feedback, we truly appreciate it.

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Review from Judith F (Client / Service User) published on 28 March 2019 Submitted via Postal Card
Overall Experience
All the carers that have visited and helped me have been exactly what I had hoped for - encouraging, helpful, cheerful and willing. I look forward to their company and efficient assistance.

As I am about to leave the area I would like to say a heartfelt thanks to Gardiner's Homecare for an exemplary service.

Reply from Suzanne Screen, at Gardiner's Homecare

We shall pass on your heartfelt thanks to your team, we wish you all the very best and thank you for your feedback.

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Review from John D (Client / Service User) published on 28 March 2019 Submitted via Postal Card
Overall Experience

With Gardiner's my misgivings about employing a care service have disappeared. I was allocated an excellent main carer from the beginning and the office staff have succeeded in finding a helpful and friendly team for me. I do not require personal help but my carers share all the housework that I can no longer do, mainly because of extreme walking difficulties, pain and fatigue. They take me on social visits and short trips, often to the garden centre. We make shopping lists together and some enjoy cooking a variety of meals. Gardiner's accommodate their clients' needs. I am pleased to recommend them.

Reply from Suzanne Screen, at Gardiner's Homecare

We do offer a wide range of support and tailor it to individuals needs, it sounds like you made good use of our excellent care workers.

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Review from Simon (Son of Client) published on 28 March 2019 Submitted via Website
Overall Experience

Responded quickly to the requirement. Staff were reliable, punctual, pragmatic, helpful, efficient and trustworthy. I would have no hesitation in using them again.

Reply from Suzanne Screen, at Gardiner's Homecare

Glad to hear that you found our staff great, we think they are!

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Review from Elizabeth T (Client / Service User) published on 20 March 2019 Submitted via Postal Card
Overall Experience

Caring, helpful, willing and cheerful.

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Review from S L (Daughter of Client) published on 5 March 2019 Submitted via Postal Card
Overall Experience

Last year I organised Gardners to provide home care for my mother who at 95 years old still lives alone. I live in Canada and it has provided me with peace of mind to know that mum is receiving the help and support she needs for her to remain in her own home.

Reply from Suzanne Screen, at Gardiner's Homecare

Good to know that not only is our support enabling your mother to remain in her own home, but that you have peace of mind when living so far away!

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Review from Roger H (Client / Service User) published on 5 March 2019 Submitted via Postal Card
Overall Experience

A good company well organised.

Reply from Suzanne Screen, at Gardiner's Homecare

Thank you for your feedback.

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Review from Ann L (Client / Service User) published on 5 March 2019 Submitted via Postal Card
Overall Experience

My carer has been looking after me since approximately last November. She is always cheerful and quick to see something which needs her attention. She has become a close friend and companion and I shall miss her when she has to stop and let me start to look after myself.

Reply from Suzanne Screen, at Gardiner's Homecare

We shall ensure that your care worker is made aware of your lovely comments, thank you.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 April 2018
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (1)

News
  • Posted: Wednesday 24 Jul 2024We’re thrilled to share a heartwarming story about one of our cherished clients, Jo. Her journey with Gardiner’s Homecare has been truly inspiring, and we’re delighted to highlight the positive...

Awards / Recognitions (6)

  • Recipient: Gardiner'sDate: Friday 29 May 2026
  • Recipient: Gardiner's HomecareDate: Thursday 05 Apr 2018
  • Recipient: Gardiner's HomecareDate: Sunday 21 Jan 2018

Meet the Team (7)

Linzi Prendergast Job Title: Head of Care/ Registered Manager Joined: 2025
Linzi Prendergast

RGN Bsc(hons) Nursing Practice.

Germaine Goswell Job Title: New Client Manager Joined: 2024
Germaine Goswell

Germaine's main responsibility is welcoming enquiries and answering any questions they may have. Anyone wishing to proceed with our service is then guided through the process of assessment and providing the required support.

Germaine has gained her NVQ Level 5 in Health and Social Care and has many years of experience in the care sector.

She has a wealth of knowledge that she can bring to the role and share with you.

Leanne Edwards Job Title: Care Manager Joined: 2016
Leanne Edwards

Leanne's main role is to manage the support of her team of clients and care workers. She keeps in regular contact with them, adapting to their changing needs.

Leane has been in the care industry for a long time and joined Gardiner's as a Care Worker in May 2016. In September 2017 she became a Senior Care Worker at Gardiner's before being promoted to the role of Care Manager.

Lianne Maguire Job Title: Care Manager Joined: 2015
Lianne Maguire

Lianne manages a team of care workers and clients. She keeps in touch with them regularly to respond to any changes required.

Lianne, also known as Mags, had worked in the care industry for over 10 years before joining Gardiner's in 2015. She has a vast amount of experience and knowledge that she brings to the role of Care Manager.

Hayleigh O'Brien Job Title: Recruitment & Development Manager Joined: 2021
Hayleigh O'Brien

Hayleigh looks after the recruitment of care workers and the continuing development of the team at Gardiner's.

Hayleigh joined Gardiner's as a Care Worker in December 2021, previously working as an HR administrator. She moved into her current position in May 2023, perfectly combining her knowledge of both previous roles.

Jasmine Corbin Job Title: Care Co-rdinator Joined: 2023
Jasmine Corbin

Jasmine oversees all the duties, booking in care workers for each visit. Her priority is to keep a regular team in place and as small a team as possible. Whilst also arranging cover for well earnt holiday and unexpected time off. Continuity of care is very important at Gardiner's.

Jasmine started at Gardiner's as a Care Worker so understands the needs of the clients and the care workers and the value of matching the right people.

Cheryl Willis Job Title: Office Administrator Joined: 2011
Cheryl Willis

Cheryl is the welcoming face of Gardiner's Homecare. She is based on reception and greets visitors with a warm smile and if is unable to assist herself, she points you in the right direction.

Cheryl started at Gardiner's in 2011 as a Care Worker before progressing to Office Administrator in 2014. She has a variety of experience having also come from a background in pensions, retail, accounts, and administration.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Gardiner's Homecare to verify any information. View our terms and conditions. Gardiner's Homecare has an Enhanced Service - more info.