Gardiner's Homecare

Gardiner's provided a most reliable and helpful service to my mother, which enabled her to stay in her own home for as long as possible. The carers were kind and supportive as they helped her with her personal care, always turning up on time and doing whatever she asked them to do around the house when needed. We are very grateful for all the support they gave her.

Without the help of Gardiner's lovely kind carers, my husband would not have been able to remain at home right up until the end of his life. I thank everyone for that.

My mother received care at home for three years from Gardiner's. Without exception, the care she received was excellent with kind and helpful staff, and the overall service provided was extremely flexible and responsive. My brother and I are extremely grateful for the fantastic support and cannot recommend Gardiner's enough.

Mum had regular carers, which with dementia is important. They arrived on time and never rushed Mum. In the face of a difficult decision choose Gardiners. It’s peace of mind.

We had tried other care providers before Gardiner's, however, we made the right decision to go with Gardiner's.

I thought the care that my dad received from Gardiner's was excellent. He has dementia and is a very eccentric character. I wasn't sure if any carers would be able to deal with his difficult behaviour. Gardiner's were fab and my dad developed a really special bond with certain carers that I wouldn't have dreamed was possible! I was so grateful for the two-and-a-half years that Gardiner's looked after my dad. His quality of life rocketed as a result.

Amazing care provided. We found them very professional, caring and always helpful and supportive to both client and family. They were also very flexible as needs changed with my mothers care, and the app is very helpful to check in and see what kind of day the person being cared for is having.

Gardiner's are a professional care agency. They provided friendly, caring staff who made time for my mother and took a personal interest in her life, family and care requirements. The use of the one-pass system made it easy for me to keep in contact with them and see the care being provided.

It was a very good service from start to finish. The assessment was thorough and the assessor was very patient and understanding. The carer who was assigned to help my aunt was lovely. She was caring, patient, understanding and had a good sense of humour. The carer was reliable, always arriving on time, and checked what she was expected to do or what needed doing. We did not use the service for very long as my aunt's circumstances changed, but for the short time, we used the service I was confident my aunt was being well cared for.

I realise that this service, while good value for money, may be out of reach for many on financial grounds. However it enabled my poor wife to be as comfortable as possible at home right to the end, which was what she wanted. I am very grateful for that. Combined with strong support from District Nurses and our GP we were indeed fortunate.

Gardiners were very quickly able to put a daily carer in place for two weeks for my mum after a fall. The carer was lovely and my mum got reassurance from her help with bathing and getting ready for the day. We were able to extend the care for a further week at short notice as my mum wasn't quite ready to "go it alone". She enjoyed seeing a friendly face every morning at 7am. Admin staff and carers lovely. Won't hesitate to use Gardiners again should the need arise.

I highly recommend Gardiner's who cared for my elderly father. I did not live locally and felt confident that my father received high-quality care. Carers arrived on time and provided the care that was planned, careers even went beyond if it was needed. My father had consistent careers and had confidence in them, he had a good report and felt safe in their care. For me what I found particularly excellent was that Gardiner's always communicated with me well, if there were any changes in my dad’s needs they were accessible at all times and responsive. I am an ex-nurse and have experienced many care agencies. I would say that Gardiner's are an excellent company and for what they provided value for money.

The care was very well balanced to look after my uncle who suffers from dementia and to support mum following a hip operation. The carers were friendly and quickly understood the different needs of the two residents. They gave mum the support she needed to help her back to her independent living and made sure that my uncle was well cared for during a confusing and worrying time for him. The carers not only supported mum and uncle but also gave the rest of the family confidence to know that they were being well looked after. Thank you to all involved.

They have always been very caring, ensuring Mum took her medication and helping with showering and preparing meals etc. We had regular meetings with Mum's care manager to discuss her needs and we were always kept informed. During the two years, we were never let down and that gave us peace of mind, knowing Mum was safe. We can't thank Gardiner's Homecare enough and would highly recommend them.

We used Gardiner's Homecare for my father's care when he was ill with terminal cancer. We arranged carers every morning to assist with personal care. All of his Gardiner's Homecare carers were friendly and efficient but most of all caring. They took time to chat with him and make sure he was happy, comfortable and ensured he was dealt with in a dignified manner. The whole team were friendly, helpful and took the time to get to know my dad so that he felt comfortable and important. In his final days Gardiner's Homecare provided night nurses who were professional, understanding and reassuring. I would one hundred percent recommend their services.

Evening meal cooked by various ladies working with Gardiner's Homecare, three times per week through 2020: obviously different individuals have different styles. All were courteous and willing and did their best.

Gardiners provided a wonderful service with morning and respite visits for my mum in the final few weeks of her life. The care staff were extremely well trained and, as I was full-time care for the rest of the day, I learnt much from them on the best way things are done. The conversations were also well appreciated too. I cannot recommend this company highly enough.

The wonderful staff at Gardiner's Homecare looked after my dad for two years and allowed him to live in his own home up to and beyond 100. We cannot praise the carers enough, they all got to know Dad, learnt about his needs, and were always very patient. They all became friends as well as carers. Unfortunately, he has had to go into a care home and I know he will miss them all.

Gardiners were extremely helpful when my father suddenly needed 24-hour care, and there was no help available from statutory agencies. All the carers who looked after my father were kind, caring and professional. The management team in the office were also very kind and helpful, supporting me through a very stressful time. Great service all-round.

Because of their excellent abilities, combined with my own care, my husband was able to die peacefully at home and thankfully a move to a care home or hospital was avoided.