Gardiner's Homecare

The carers provided by Gardiners were consummate professionals, and I knew at every stage my dad was in good hands. He had one or two favourites, and if you're reading this, you know who you are! But all were kind, caring and professional. I would have no hesitation in recommending Gardiner's. My dad's needs became such that a nursing home was really the best option, but up to that point, the services provided were perfectly in line with his requirements.

All our carers were very friendly, polite and respectful. They fitted into our family life flexibly. They also gave good advice drawn from their experiences. They established a good rapport with my dad, which felt very comfortable and easy.

I would highly recommend Gardeners HomeCare for their outstanding attention to detail. Matching mum up with carers who were wonderful in every way. She regarded them as her friends and as well as other duties would spend time chatting with her.

Gardiner's carers provided wonderful support to both my parents over many years. They were all absolutely top-notch and had patience and kindness that made all the difference. Mum and Dad always looked forward to the visits and the carers were knowledgeable and sensitive.

We used Gardiner's for my dad back in 2017 so when it became apparent that my mum would benefit from some help we called them back. Firstly a number of staff they had back in 2017 were still with them, always a good sign. So secondly the way they dealt with me and especially my mum was with kindness and compassion. We’ve used them most of 2023 until my mum went into care full time and can’t recommend highly enough.

I would like to thank Gardiners and their team of carers and managers for their life-changing care for my mum and dad. My mum was diagnosed with PSP (a rare form of Parkinsons) several years ago. Her ability to look after herself has gotten significantly worse over the last 2 years and Gardiners have stepped up to the mark every time with their support. The carers are incredibly capable, caring and actually fun, Mum and Dad look forward to their visits and the team is eager to fill their time doing anything they can to make my parents' life better. I could not recommend them highly enough and do not know what we would do without them.

The carers who looked after Mum at home provided care of a high standard. Staff were punctual, professional, courteous and kind. They regularly assessed and recorded Mum's care and all changes in Mum's condition. We were therefore confident that we knew exactly how Mum was every day and if her health had changed in any way. It was really helpful to be able to access these care records every day. Mum enjoyed seeing all of the carers, as well as providing practical care they gave Mum the opportunity to chat and laugh with visitors other than family and she enjoyed all their visits. As Mum's condition deteriorated, we added in evening and night care. This care was not only necessary to keep Mum safe, but it reassured her family and gave us some welcome time off.

Thank you ladies for doing an excellent job in looking after her.

The care that has been provided has been excellent. The care manager and her team are always very approachable, courteous, caring and efficient. My mum has reached a large amount of care over the past year and all the carers have been kind, thoughtful and treated Mum with kindness and respect. Mum has made lovely relationships with some of the carers and we are sad that as Mum is now having to move into residential care she will miss 'the ladies' very much. I wouldn't hesitate to recommend Gardiner's Homecare, they have been great.

Gardiner's Homecare have been looking after Mum for some time, helping her to remain at home for much longer than would have been possible otherwise. Mum was very weak following an illness and a short stay in hospital. I was staying at the house and it was during this time I saw first-hand how professional and caring the Gardiner's staff were. They were a huge help at a very difficult time. We couldn't have managed without them.

Gardiner's provide wonderful carers who are kind, thoughtful and very professional. With their help, my mother was able to live at home despite her increasing frailty right to the end. The website kept me up to date with developments, which was much appreciated as I live abroad. The advice and help from the administrative team, with frequent reviews, was excellent. They are an exemplary service, and I would not hesitate to recommend them. Thank you, Gardiner's.

I'd like to thank Gardiner's Homecare on behalf of our family on all the help and assistance they provided to my mother, while she got back on her feet after undergoing a couple of brain surgeries to deal with a subdural haematoma. The care was absolutely excellent and top notch. All the carers were very professional, courteous, thorough and above all caring. My mum is doing well now and has moved on and we are hopeful that she can now remain independent for many years to come. Thank you once again to all the team at Gardiner's.

Gardiner's have been wonderful for my family. The caregiver staff were always attentive, patient and kind to my family member and the management team go out of their way to help with last minute requests. Can't recommend them enough. Thank you.

The care that my mother received from Gardiner's over several decades allowed her to fulfil her determined wish of living independently to the age of almost 101, despite her latterly having mixed dementia. The service was totally reliable throughout. Every single carer was always professional, thorough, supportive, tolerant and compassionate and they all became friends of the family. The carers also regularly went the extra mile, often volunteering to perform tasks outside their allotted duties. Communication with the administrative staff was always straightforward and obliging whilst the mobile app meant that the family were kept fully informed of Mother's wellbeing and care status at all times. We were always aware of when the next care visit was due and by whom. We would fully recommend Gardiner's Homecare and pay tribute to all their wonderful, dedicated carers. Their service over many years proved absolutely exemplary. Thank you Gardiner's.

Carers gave individualistic care and were able to adapt to the needs of my mother who has Alzheimer's. My mother loved them coming and we as a family had confidence in the care and support that was given. Would highly recommend this agency and its staff who were all exceptional.

We have at no time questioned the wisdom of our decision.

Thank you from the bottom of our hearts.

I can only say good things about the service Mum and the family received from the team at Gardiner's Homecare. The organisation initially was very clear and helpful from all the staff. The ladies that visited Mum were all so professional. They alerted us to any issues as they arose and completed their tasks always and on time. The online reporting was very helpful to us.

We knew the care period might be short because my brother was unwell. Gardiner's staff embarked on a series of tasks and initiatives to improve his situation. I am so pleased he was surrounded by so much positivity. The house was tidier, the kitchen was organised and the laundry was under control. My brother was brighter and more engaged than before. Thank you, Gardiner's staff!

When we needed homecare for my wife who had come out of a lengthy stay in the hospital, we decided on Gardiner's Homecare as we knew of them having been in the area for many years. They were immediately helpful in being able to provide what we needed. Someone came out to see exactly what was wanted and everything went like clockwork. What is impressive about Gardiner's Homecare is that they are supervising a number of carers from different backgrounds and ages, all of whom behaved very professionally but at the same time were very friendly. They were always on time and would do anything that we asked of them - I have never had so many shirts ironed! As my wife improved and we didn't need them anymore we were very sad to say goodbye to them. If we ever need carers in the future we won't hesitate to use Gardiner's.