Carers gave individualistic care and were able to adapt to the needs of my motherKathryn C(Daughter of Client/Service User)
The carers were so professional and understandingSuzi P(Daughter-in-law of Client/Service User)
The most efficient and professional companyVirginia(Daughter of Client/Service User)
Carers gave individualistic care and were able to adapt to the needs of my motherKathryn C(Daughter of Client/Service User)
The carers were so professional and understandingSuzi P(Daughter-in-law of Client/Service User)
The most efficient and professional companyVirginia(Daughter of Client/Service User)
Gardiner's has over 50 years of providing domiciliary care to people in their own homes in and around Reading and South Oxfordshire.
Their experienced and friendly team are passionate about helping others and supporting them to continue independent and fulfilling lives in the comfort and familiarity of home.
If you are looking for someone to provide company and a little help around the house, or perhaps to assist with personal care or...
Care Provided by Gardiner's Homecare
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 60 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £38.50
Contact Gardiner's Homecare to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
-
Local Authority (Contracted Provider) -
NHS (Contracted Provider) -
Good to Know
Group/Owner
- Gardiner's
- Private Owned
Person in charge
- Linzi Prendergast (Registered Manager)
Gardiner's Homecare Reviews (203)
Gardiner's Homecare has a Review Score of 9.9 (9.948) out of 10, based on 28 reviews in the last 2 years.
Over all time Gardiner's Homecare has 203 reviews.
All the carers were friendly, patient, professional and very respectful
We were also impressed with the admin service provided when arranging the hours required.
We would have no hesitation in recommending Gardiners Homecare to anyone needing carer support.
What a joy to read - thank you so much Sarah for your review.
I was looking for care for my Aunt and found Gardiners on the internet. From the first meeting with the client manager, the assessment and the care given they were extremely professional always helpful and offered superb service.
We do appreciate you sharing your experience of our service, thank you.
We were very happy with the care the team at Gardiners provided for my Mum. The carers were really supportive and my mum came to regard several as friends. They not only gave my mum the physical care she needed to remain in her home for as long as possible but their friendly and cheerful visits really brightened her days. I would definitely recommend Gardiners to anyone looking for carers.
How lovely to hear that our visits brightened your mum's day! Thank you for sharing this feedback and we shall be sure to share this with her team.
My relative felt well cared for and we all appreciated how responsive Gardiners was to our situation.
Thank you for sharing your experience and your kind words, much appreciated.
The carer assigned to Mum was professional at all times and documented daily activities of Mum's in the communication book clearly and with knowledge.
I would have no hesitation in recommending Gardiner's to anyone.
Your fantastic feedback and recommendation are much appreciated, thank you. We shall be sure to pass these comments onto her carer.
Just having a chat meant so much to him.
Thank you so much to all those involved with our lovely dad.
So lovely to hear how much pleasure he took from their visits. We shall be sure to let them know.
Gardiner's provided care to my wife for over 2 years.
Your recommendation is much appreciated, thanks. Hope the move went well.
Staff were very kind and chatty with my mum. The office support staff very helpful and efficient. Good email communication.
We appreciate your taking the time to provide some lovely feedback, thank you.
Since engaging Gardners in April 2021 to provide care for my brother I found that all aspects of their service overall was excellent. In particular the quality and performance of all the staff involved. The difficulties of dealing with him increasingly became so and I fully appreciated what these difficulties caused them.
We are glad to have been able to support you in supporting your brother. And thanks for sharing that you found our service to be excellent.
I was pleased that carers were very flexible and willing to help with housework without compromising his care.
The biggest compliment I can pay is that he always looked forward to the carer's visits and I felt very comfortable leaving him in their care.
Delighted to hear that he looked forward to their visits, that is lovely. Thank you for sharing your experience of our services.
I would have no hesitation in recommending Gardiner’s services.
What a detailed and comprehensive review, thank you. And we are delighted to hear you would have no hesitation in recommending us.
A very professional and personally caring company that takes the time to listen and react accordingly.
We did not have to wait long to have care put in place and this was one of the key concerns we had as a family, we needed something in place quickly and Gardiners were able to turn this around in a matter of days.
Thanks so much for all of your help, my mum talked very highly of you.
How lovely that our visits were the highlight of her week. Thank you for sharing your experience of our support service.
Excellent care provided at home for dementia patient. The company has a high reputation and lived up to that reputation. The main carer was excellent in all aspects of care for dementia patient but also allowed me time to catch up with my own rest.
Pleased to hear we lived up to our high reputation, we never rest on our laurels! Thank you for your feedback and we shall share this with her small team, especially the main carer.
Outstanding expertise and devotion of care stood out. A flexible ability to meet the demands of unexpected events. Communication with and support to family both near and far was excellent. Exceptional ability was shown to help our Aunty feel safe, reassured and supported. A highly to be recommended service.
Your fantastic feedback and high recommendation of our service are much appreciated. Thank you!
Fantastic carers who make a real effort to build a relationship with the client and give individualised care. Tasks completed competently and effectively. Great support from our care manager also. Wholly recommend.
Thank you for taking the time to share your experience of the support we provide and for your recommendation.
I would recommend them to anyone.
Thank you; it is great to hear that you would recommend us to anyone, and I shall be sure to let your mother's team know that their company and support were valued and of reassurance to her family too.
My mum received outstanding care in her final weeks. We had a small team of Gardiner's carers, and all of them were professional, friendly and trustworthy. My mum and dad got to know them and looked forward to seeing them all. So thank you to all the girls.
We are delighted to hear you found the care we provided to be outstanding. We shall pass on your thanks to her girls.
The carers provided by Gardiners were consummate professionals, and I knew at every stage my dad was in good hands. He had one or two favourites, and if you're reading this, you know who you are! But all were kind, caring and professional. I would have no hesitation in recommending Gardiner's. My dad's needs became such that a nursing home was really the best option, but up to that point, the services provided were perfectly in line with his requirements.
Such lovely feedback; thank you. We shall be sure to let his team know, including his favourites!
All our carers were very friendly, polite and respectful. They fitted into our family life flexibly. They also gave good advice drawn from their experiences. They established a good rapport with my dad, which felt very comfortable and easy.
Thank you for sharing your experience of our support; much appreciated.
I would highly recommend Gardeners HomeCare for their outstanding attention to detail. Matching mum up with carers who were wonderful in every way. She regarded them as her friends and as well as other duties would spend time chatting with her.
Your recommendation is much appreciated. We are delighted to hear you appreciated the attention to detail and matching up of carers. We aim to tailor our support to the individual as much as possible.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 April 2018- Caring Good
- Effective Good
- Responsive Outstanding
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (1)
- Posted: Wednesday 24 Jul 2024We’re thrilled to share a heartwarming story about one of our cherished clients, Jo. Her journey with Gardiner’s Homecare has been truly inspiring, and we’re delighted to highlight the positive...
Awards / Recognitions (5)
- Recipient: Gardiner's HomecareDate: Thursday 05 Apr 2018
- Recipient: Gardiner's HomecareDate: Sunday 21 Jan 2018
- Recipient: Gardiner's HomecareDate: Monday 01 May 2017
Meet the Team (7)
RGN Bsc(hons) Nursing Practice.
Germaine's main responsibility is welcoming enquiries and answering any questions they may have. Anyone wishing to proceed with our service is then guided through the process of assessment and providing the required support.
Germaine has gained her NVQ Level 5 in Health and Social Care and has many years of experience in the care sector.
She has a wealth of knowledge that she can bring to the role and share with you.
Leanne's main role is to manage the support of her team of clients and care workers. She keeps in regular contact with them, adapting to their changing needs.
Leane has been in the care industry for a long time and joined Gardiner's as a Care Worker in May 2016. In September 2017 she became a Senior Care Worker at Gardiner's before being promoted to the role of Care Manager.
Lianne manages a team of care workers and clients. She keeps in touch with them regularly to respond to any changes required.
Lianne, also known as Mags, had worked in the care industry for over 10 years before joining Gardiner's in 2015. She has a vast amount of experience and knowledge that she brings to the role of Care Manager.
Hayleigh looks after the recruitment of care workers and the continuing development of the team at Gardiner's.
Hayleigh joined Gardiner's as a Care Worker in December 2021, previously working as an HR administrator. She moved into her current position in May 2023, perfectly combining her knowledge of both previous roles.
Jasmine oversees all the duties, booking in care workers for each visit. Her priority is to keep a regular team in place and as small a team as possible. Whilst also arranging cover for well earnt holiday and unexpected time off. Continuity of care is very important at Gardiner's.
Jasmine started at Gardiner's as a Care Worker so understands the needs of the clients and the care workers and the value of matching the right people.
Cheryl is the welcoming face of Gardiner's Homecare. She is based on reception and greets visitors with a warm smile and if is unable to assist herself, she points you in the right direction.
Cheryl started at Gardiner's in 2011 as a Care Worker before progressing to Office Administrator in 2014. She has a variety of experience having also come from a background in pensions, retail, accounts, and administration.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Gardiner's Homecare to verify any information. View our terms and conditions. Gardiner's Homecare has an Enhanced Service - more info.