These prices are only a guideline, please contact Gardiner's Homecare to find out the exact price for your requirements.
Gardiner's Homecare has a Review Score of 9.9 (9.941) out of 10, based on 34 reviews in the last 2 years. Over all time Gardiner's Homecare has 190 reviews.
Review from Mary C (Niece of Client) published on 16 April 2024
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Reply from Suzanne Screen, Office Manager at Gardiner's Homecare
Your fantastic feedback and high recommendation of our service are much appreciated. Thank you!
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Review from Anne B (Daughter of Client) published on 21 March 2024
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Reply from Suzanne Screen, Office Manager at Gardiner's Homecare
Thank you for taking the time to share your experience of the support we provide and for your recommendation.
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Review from Lewis S (Son of Client) published on 26 February 2024
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Reply from Suzanne Screen, Office Manager at Gardiner's Homecare
Thank you; it is great to hear that you would recommend us to anyone, and I shall be sure to let your mother's team know that their company and support were valued and of reassurance to her family too.
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Review from Sally F (Client) published on 9 February 2024
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Reply from Suzanne Screen, Office Manager at Gardiner's Homecare
We are delighted to hear you found the care we provided to be outstanding. We shall pass on your thanks to her girls.
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Review from C B (Daughter of Client) published on 9 February 2024
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Reply from Suzanne Screen, Office Manager at Gardiner's Homecare
Thank you for sharing your experience of our support; much appreciated.
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Review from Russ S (Son of Client) published on 9 February 2024
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Reply from Suzanne Screen, Office Manager at Gardiner's Homecare
Such lovely feedback; thank you. We shall be sure to let his team know, including his favourites!
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Review from Linda H (Daughter of Client) published on 19 January 2024
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Reply from Suzanne Screen, Office Manager at Gardiner's Homecare
Your recommendation is much appreciated. We are delighted to hear you appreciated the attention to detail and matching up of carers. We aim to tailor our support to the individual as much as possible.
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Review from Kate R (Daughter of Client) published on 17 January 2024
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Reply from Suzanne Screen, Office Manager at Gardiner's Homecare
Thank you for your great review and your lovely comments. Delighted to hear your parents looked forward to our visits.
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Review from Gillian M (Daughter of Client) published on 16 January 2024
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Reply from Suzanne Screen, Office Manager at Gardiner's Homecare
It was a pleasure to be able to provide support again. Thank you for your feedback, it is much appreciated.
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Review from Tim G (Son of Client) published on 13 December 2023
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Reply from Suzanne Screen, Office Manager at Gardiner's Homecare
How amazing to hear how life-changing our support has been! Thank you for such detailed feedback on our service and your recommendation. Your kind comments will be shared with the team.
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Review from E R (Daughter of Client) published on 30 November 2023
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Reply from Suzanne Screen, Office Manager at Gardiner's Homecare
Thank you for such a detailed and positive review of our support service.
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Review from M P (Daughter of Client) published on 28 November 2023
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Reply from Suzanne Screen, Office Manager at Gardiner's Homecare
How lovely to hear the visits were the highlight of her day! Will be sure to let them know, thank you.
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Review from Sandra I (Daughter of Client) published on 21 November 2023
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Reply from Suzanne Screen, Office Manager at Gardiner's Homecare
Your feedback and recommendation are much appreciated, thank you. We shall share your lovely comments with her 'ladies' too.
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Review from Nick B (Son of Client) published on 16 November 2023
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Reply from Suzanne Screen, Office Manager at Gardiner's Homecare
Thank you for sharing your experience of the support we provide. Delighted our team was able to help Mum live independently at home as long as she did.
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Review from Jane L (Daughter of Client) published on 1 September 2023
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Reply from Suzanne Screen, Office Manager at Gardiner's Homecare
Delighted to hear you find our service exemplary and our carers wonderful. Thank you for your comments.
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Review from James M (Son of Client) published on 21 August 2023
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Reply from Suzanne Screen, Office Manager at Gardiner's Homecare
Thank you for your great comments which will be shared with her team. We are pleased she recovered so well.
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Review from Matt A (Son of Client) published on 2 August 2023
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Reply from Suzanne Screen, Office Manager at Gardiner's Homecare
Great to hear you were happy with our support and thank you for your comments.
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Review from Andrew H (Son of Client) published on 22 July 2023
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Reply from Suzanne Screen, Office Manager at Gardiner's Homecare
Such a positive and detailed review, thank you so much. Her team will love reading this feedback.
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Review from Kathryn C (Daughter of Client) published on 6 July 2023
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Reply from Suzanne Screen, Office Manager at Gardiner's Homecare
Thank you for your high recommendation and the great feedback on the team's support provided to your mother.
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Review from William B (Husband of Client) published on 16 May 2023
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Reply from John-Joe Cottam, Managing Director at Gardiner's Homecare
Thank you so much for this amazing feedback, which we feel so proud to receive.
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The Review Score of 9.9 (9.941) out of 10 for Gardiner's Homecare is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 34 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.941 for Gardiner's Homecare is calculated as follows: ( (191 Excellents x 5) + (10 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 202 Ratings = 4.941
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Gardiner's Homecare is based on 34 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 26 Apr 2018
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Job Title: Registered Manager
Joined: 2015
Krista joined Gardiner’s as a Care Manager in March 2015. In September 2018, following Annabel’s retirement, Krista took on the role of Registered Manager.
Before joining Gardiner’s, Krista worked in the care sector for 10 years, starting as a healthcare assistant and then progressing to a Senior care worker/Care Coordinator, assisting with all aspects of the care industry.
Job Title: Office Manager
Joined: 2013
Suzanne is the office manager here at Gardiner’s. Her role is to help ensure that everything runs smoothly behind the scenes, this includes looking after our accounts and payroll processes. Suzanne is involved in many other areas of the business including marketing and social media.
Prior to joining Gardiner’s in September 2013, Suzanne was the Practice Manager at Caversham Heights Dental Practice for over 15 years, working with David Cottam, John-Joe’s father.
Job Title: New Client Manager
Joined: 2024
Germaine's main responsibility is welcoming enquiries and answering any questions they may have. Anyone wishing to proceed with our service is then guided through the process of assessment and providing the required support.
Germaine has gained her NVQ Level 5 in Health and Social Care and has many years of experience in the care sector.
She has a wealth of knowledge that she can bring to the role and share with you.
Job Title: Care Manager
Joined: 2016
Leanne's main role is to manage the support of her team of clients and care workers. She keeps in regular contact with them, adapting to their changing needs.
Leane has been in the care industry for a long time and joined Gardiner's as a Care Worker in May 2016. In September 2017 she became a Senior Care Worker at Gardiner's before being promoted to the role of Care Manager.
Job Title: Care Manager
Joined: 2017
Alex's main role is to look after her team of clients and care workers, providing regular support and adapting to their needs.
Alex originally trained as a staff nurse at the Royal Berkshire Hospital and went on to specialise in respiratory medicine before becoming part of the cardiac care team. She started with Gardiner's as a care worker before progressing to Care Manager, bringing a wealth and variety of experience.
Job Title: Care Manager
Joined: 2015
Lianne manages a team of care workers and clients. She keeps in touch with them regularly to respond to any changes required.
Lianne, also known as Mags, had worked in the care industry for over 10 years before joining Gardiner's in 2015. She has a vast amount of experience and knowledge that she brings to the role of Care Manager.
Job Title: Recruitment & Development Manager
Joined: 2021
Hayleigh looks after the recruitment of care workers and the continuing development of the team at Gardiner's.
Hayleigh joined Gardiner's as a Care Worker in December 2021, previously working as an HR administrator. She moved into her current position in May 2023, perfectly combining her knowledge of both previous roles.
Job Title: Care Co-rdinator
Joined: 2023
Jasmine oversees all the duties, booking in care workers for each visit. Her priority is to keep a regular team in place and as small a team as possible. Whilst also arranging cover for well earnt holiday and unexpected time off. Continuity of care is very important at Gardiner's.
Jasmine started at Gardiner's as a Care Worker so understands the needs of the clients and the care workers and the value of matching the right people.
Job Title: Office Administrator
Joined: 2011
Cheryl is the welcoming face of Gardiner's Homecare. She is based on reception and greets visitors with a warm smile and if is unable to assist herself, she points you in the right direction.
Cheryl started at Gardiner's in 2011 as a Care Worker before progressing to Office Administrator in 2014. She has a variety of experience having also come from a background in pensions, retail, accounts, and administration.
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