Carers gave individualistic care and were able to adapt to the needs of my motherKathryn C(Daughter of Client/Service User)

The carers were so professional and understandingSuzi P(Daughter-in-law of Client/Service User)

The most efficient and professional companyVirginia(Daughter of Client/Service User)

Carers gave individualistic care and were able to adapt to the needs of my motherKathryn C(Daughter of Client/Service User)

The carers were so professional and understandingSuzi P(Daughter-in-law of Client/Service User)

The most efficient and professional companyVirginia(Daughter of Client/Service User)

Gardiner's has over 50 years of providing domiciliary care to people in their own homes in and around Reading and South Oxfordshire.
Their experienced and friendly team are passionate about helping others and supporting them to continue independent and fulfilling lives in the comfort and familiarity of home.
If you are looking for someone to provide company and a little help around the house, or perhaps to assist with personal care or...
Care Provided by Gardiner's Homecare
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 60 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £38.50
Contact Gardiner's Homecare to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
-
Local Authority (Contracted Provider) -
NHS (Contracted Provider) -
Good to Know
Group/Owner
- Gardiner's
- Private Owned
Person in charge
- Linzi Prendergast (Registered Manager)
Gardiner's Homecare Reviews (204)
Gardiner's Homecare has a Review Score of 10 (9.955) out of 10, based on 26 reviews in the last 2 years.
Over all time Gardiner's Homecare has 204 reviews.
The care manager and her office colleagues were also excellent when called upon.
Put simply, Gardiner's Homecare is gold-standard care.
How great of you to rate our care as gold-standard! Thank you for sharing your feedback.
Mum very quickly came to know and welcome her team of carers, who were flexible, responsive and always happy to help out - almost like part of the family.
We would wholeheartedly recommend Gardiner's.
Thank you for sharing your experience and for your wholehearted recommendation. We were delighted to be able to support your mum.
My mother always expressed how wonderful her carers were and a joy to have around. Such lovely, kind girls.
They gave us a lot of peace of mind.
Cannot be easy being so far away from a loved one. We are all pleased to have been able to provide both support to your mother and peace of mind to you.
Gardiner's looked after my father throughout the last year of his life. Over that period, a small group of regular carers provided the majority of my father's care, with the rest being provided by an only slightly larger group of occasional carers. As a result, my father received care with a very high degree of continuity. The carers were obviously trained to a high standard and provided care in a consistent way, which is important for a dementia sufferer. The most impressive part was that the carers were all so committed to treating my father as a human being, entitled to respect and dignity. I have no hesitation in recommending them.
We pride ourselves on delivering high-quality care from a small team that are well trained. Delighted to hear that this was your experience and that you would happily recommend us.
I was in unchartered territory when I made the initial phone call to Gardiner's Homecare but I can't praise their services high enough. The office staff were understanding and supportive and led me through the process of obtaining appropriate care for my mother. As far as the carers were concerned, my elderly mother began to see them as friends and looked forward to their visits. I wouldn't hesitate in recommending this provider - in fact, I already have. Thank you
Delighted to read your comments and we thank you for your recommendation. Many do find it a tricky time when faced with finding support for their loved ones and we are glad to have been of help.
I found their staff and administration, both professional and responsive in supplying an excellent care service.
Delighted to hear you were pleased with our support. Thank you for your comments and we shall share these with those involved.
Although it was only a short period of time that I used Gardiner's Homecare to help with my husband's failing health, I found their staff, administration to carers, both professional and responsive in supplying an excellent care service. Also, their support and care given to me. Thank you so much - I highly recommend your services.
Thank you from all at Gardiner's. We appreciate your feedback and are glad to have been able to support you.
Following my hospital discharge after my hip replacement, I used Gardiner's Homecare to give me support for a period of two weeks, twice daily. The carers who visited me were excellent, always cheerful, respectful and considerate of my needs and I could not have asked for a lovelier caring bunch of people to walk through my door. I had used Gardiner's Homecare some years ago for my late mother so there was never any hesitation that I would use them again and I would recommend them to everyone in need of carers for either themselves or a loved one.
It was a delight to support you through your recovery period and we wish you all the best for the future.
I cannot recommend Gardiner's Homecare highly enough. My mother has dementia and can be very difficult, it took a lot of perseverance, patience and skill to deal with her, but the carers managed to get in the door in the end and she really enjoyed their visits. Communication is excellent as is their support, quickness to deal with everything that arises day to day and were able to up care when things were difficult. I really don't know what I would have done without their support.
Delighted to hear that you would recommend us and that you were so pleased with the support provided. Many thanks for your feedback.
Gardiner's Homecare provided twice-a-day calls to my elderly mother to provide support to me as my mother's main carer and to make sure she took her medication. By helping her with personal care twice a day, this enabled me to focus during the day on other responsibilities with my own family and business as well as getting in food and sorting out finances. We asked Gardiner's Homecare to provide help at a time when staff were in short supply. As a result, we had more than the usual number of carers, often stepping in at short notice. Without exception, they were all very professional, kind and supportive, and my mother looked forward to their visits. Communication via their app provided a useful update on each of their visits and access to an ongoing timetable of who would be visiting and when. Thank you, Gardiner's Homecare; I could not have survived without you!
Thank you for taking the time to write such a detailed review of your experience of our service. We are delighted to hear that we were such a great support to both you and your mother during her time with us.
The peace of mind that comes from knowing that Dad was being looked after by a consistent, capable, flexible and reliable team - underpinned by cheerfulness, genuine compassion and care were wonderful. Many of the Gardiners team feel like extended family members.
Throughout the pandemic, they did not falter in the level of care provided which is amazing.
Dad appreciated the cooking skills - ranging from well-cooked scallops to creamy porridge (telling me I needed a lesson from them as mine wasn't good enough...) and of course new people to tell his fund of stories to.
We would like to say a resounding thank you to you all. You are amazing people doing an amazing job - we salute you.
How wonderful to read! We shall ensure his team of carers receive this feedback as they will be touched. Thank you for sharing your experience of the support we provide, your words are much appreciated.
The team of carers who looked after my Father were amazing, so kind, caring and respectful.
All of the support team in administration and client services were responsive and really supportive and so keen to help and meet our care needs. A First Class Company and Team.
Such a lovely review and great to know you would have no hesitation in recommending us. Thank you for sharing your experience, we were glad to have been of support
Gardiner's were able to provide my parents with their wish, to remain safely in their home for the remainder of their lives. Their care package started with just 2 visits per week for everyday chores, but were able to provide daily personal care as and when it was deemed necessary. The girls were always cheerful and nothing was too difficult to remedy.
Many thanks for sharing your experience of our service. We are delighted to have been able to help support your parents to remain at home as they wished.
We engaged the services of Gardiners to look after our ailing mother with short daily visits. We were very happy with the staff and the care that they provided and have no hesitation in recommending their services.
Delighted to know you would recommend us; thank you for sharing your experience of our service.
The carers were at all times supportive and comforting to my mother whilst offering both care and companionship. My mother looked forward greatly to her visits from Gardiner's and formed a strong bond of trust and friendship with her carers, taking great interest in their personal lives as if they were extended family members.
I was also offered advice and guidance to help me navigate the prospect of future changes in health and needs, for which I was extremely grateful.
Gardiner's offers so much more than care in the home, they give you the benefit of their years of experience in areas which are unknown.
The app is an invaluable resource to be able to access remotely how the visits have gone.
I would not hesitate to recommend Gardiner's to anyone who is thinking of setting up care plans for a relative - they are second to none.
Wow, your feedback is so wonderful, thank you! It means so much to us all and is much appreciated. Thank you.
Gardiner's was so professional and efficient in supplying a quick and personal care service for my mum and her husband who has dementia. I cannot be more positive about the agency. They were recommended to us and I would have no hesitation recommending them to others.
We are so pleased to have been able to provide support and really do appreciate your feedback and recommendation, thank you.
From the moment I visited Gardiner's office to start talks about my mum's care, to this week when she moved into full-time residential care, we have had nothing but kindness and understanding from the whole team. My mum really enjoyed her daily visits and came to look upon her nurses as friends - particularly her main carer. The support provided enabled her to live independently for much longer than she could have managed alone and the warmth, encouragement and careful observations from her carers were invaluable to us both. I particularly appreciated being able to log in and see how each visit had gone, especially when I had any concerns about Mum. It was really reassuring to know that she was safely tucked up in her flat, all settled for the evening.
Such all-round lovely feedback, thank you for sharing! The team will be delighted to know how happy both of you were with the support and service provided.
Gardiner's provided care for my mum last year and I would like to thank them for their support, reliability and kindness in helping my mum. This enabled her to remain in her own home and gave her extra support and companionship that she needed. The carers were very kind, attentive and provided feedback on each visit, bringing things that needed attention to me that otherwise may have gone unnoticed. So I can't thank Gardiner's enough for their help and the support, including the staff in the back office who provided regular feedback, which is so important when you are not always able to see your loved ones on a regular basis.
It is great to know that your mum received the support required to stay at home as she wished. We shall share your comments with her team and they will love to know they made a difference. Such lovely feedback, we thank you too!
Mum was not at all happy at first to receive extra care but soon established a great relationship with her regular carers. She looked forward to their visits as much as I looked forward to a little respite. I cannot speak too highly of the care Mum received in her final days.
We are so happy to have been able to provide you both with some support during what must have been a difficult time. Thank you for your kind words and we shall share these with her team.
I found Gardiner's to be helpful, responsive and provide excellent care.
All the carers visiting my mother were on time, friendly, good communicators and very caring.
Especially of note were two staff members who were outstanding.
I needed to increase my mother's care after two falls and, despite an acute shortage of carers due to demand and sickness, my care manager found a way to help while I was in a mini-crisis.
Thank you all. I highly recommend your services.
Such great feedback thank you, we shall be sure to pass on your comments to the care workers mentioned. So happy to be able to help and your appreciation is much valued.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 April 2018- Caring Good
- Effective Good
- Responsive Outstanding
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (1)
- Posted: Wednesday 24 Jul 2024We’re thrilled to share a heartwarming story about one of our cherished clients, Jo. Her journey with Gardiner’s Homecare has been truly inspiring, and we’re delighted to highlight the positive...
Awards / Recognitions (6)
- Recipient: Gardiner'sDate: Friday 29 May 2026
- Recipient: Gardiner's HomecareDate: Thursday 05 Apr 2018
- Recipient: Gardiner's HomecareDate: Sunday 21 Jan 2018
Meet the Team (7)
RGN Bsc(hons) Nursing Practice.
Germaine's main responsibility is welcoming enquiries and answering any questions they may have. Anyone wishing to proceed with our service is then guided through the process of assessment and providing the required support.
Germaine has gained her NVQ Level 5 in Health and Social Care and has many years of experience in the care sector.
She has a wealth of knowledge that she can bring to the role and share with you.
Leanne's main role is to manage the support of her team of clients and care workers. She keeps in regular contact with them, adapting to their changing needs.
Leane has been in the care industry for a long time and joined Gardiner's as a Care Worker in May 2016. In September 2017 she became a Senior Care Worker at Gardiner's before being promoted to the role of Care Manager.
Lianne manages a team of care workers and clients. She keeps in touch with them regularly to respond to any changes required.
Lianne, also known as Mags, had worked in the care industry for over 10 years before joining Gardiner's in 2015. She has a vast amount of experience and knowledge that she brings to the role of Care Manager.
Hayleigh looks after the recruitment of care workers and the continuing development of the team at Gardiner's.
Hayleigh joined Gardiner's as a Care Worker in December 2021, previously working as an HR administrator. She moved into her current position in May 2023, perfectly combining her knowledge of both previous roles.
Jasmine oversees all the duties, booking in care workers for each visit. Her priority is to keep a regular team in place and as small a team as possible. Whilst also arranging cover for well earnt holiday and unexpected time off. Continuity of care is very important at Gardiner's.
Jasmine started at Gardiner's as a Care Worker so understands the needs of the clients and the care workers and the value of matching the right people.
Cheryl is the welcoming face of Gardiner's Homecare. She is based on reception and greets visitors with a warm smile and if is unable to assist herself, she points you in the right direction.
Cheryl started at Gardiner's in 2011 as a Care Worker before progressing to Office Administrator in 2014. She has a variety of experience having also come from a background in pensions, retail, accounts, and administration.
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