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Gardiner's Homecare

10 Church Street, Caversham, Reading, Berkshire RG4 8DZ
Gardiner's Homecare Logo
Gardiner's Homecare logo
Carers gave individualistic care and were able to adapt to the needs of my motherKathryn C(Daughter of Client/Service User)
Gardiner's Homecare, Reading
The carers were so professional and understandingSuzi P(Daughter-in-law of Client/Service User)
Gardiner's Homecare, Reading
The most efficient and professional companyVirginia(Daughter of Client/Service User)
Gardiner's Homecare, Reading

Gardiner's has over 50 years of providing domiciliary care to people in their own homes in and around Reading and South Oxfordshire.

Their experienced and friendly team are passionate about helping others and supporting them to continue independent and fulfilling lives in the comfort and familiarity of home.

If you are looking for someone to provide company and a little help around the house, or perhaps to assist with personal care or...  

Care Provided by Gardiner's Homecare

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £38.50
The price(s) shown are provided by the agency. Contact Gardiner's Homecare for full pricing details and T&Cs.

Contact Gardiner's Homecare to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Linzi Prendergast (Registered Manager)

Gardiner's Homecare Reviews (204)

10

Gardiner's Homecare has a Review Score of 10 (9.955) out of 10, based on 26 reviews in the last 2 years. Over all time Gardiner's Homecare has 204 reviews.

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Showing 204 reviews matching selected criteria
Review from R H (Husband of Client) published on 31 July 2018 Submitted via Postal Card
Overall Experience

All three carers that attended to my wife over a period of two weeks were very professional and she felt very comfortable with each one. They went out of their way to be helpful and nothing was too much trouble.

Reply from John-Joe Cottam, at Gardiner's Homecare

Thank you for your lovely comments, we have shared these with your wife's team of care workers who will be very appreciative.

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Review from Erica E (Sister of Client) published on 26 July 2018 Submitted via Website
Overall Experience
I am very happy to recommend Gardiner's. The company's reputation for providing excellent, professional care and support is well deserved.
Every member of the management team and staff I've encountered have been friendly, understanding, accommodating and efficient and the carers are wonderful - experienced, highly trained, skilled, very capable, warm, kind and respectful. When my brother is with them, I breathe. Gardiner's is a safe pair of hands, not cheap (I dread the day when the money runs out) but everything and more I was told the company would be.

I wish there was a Gardiner's carer for everyone in need of care and support.

Reply from Suzanne Screen, at Gardiner's Homecare

What fantastic feedback, thank you. We are very proud of the service we offer and delighted to hear that it offers you the support you require.

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Review from Sandra B (Client / Service User) published on 7 June 2018 Submitted via Postal Card
Overall Experience

It is not often these days that one can find a provider of any service, banking, local authority services, power suppliers etc., etc., that reaches the consistently high standards met by everyone connected with Gardiner's Reading. I recommend them to anyone seeking care at home.

Reply from John-Joe Cottam, at Gardiner's Homecare

Such fantastic feedback, thank you. The team really appreciate your comments.

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Review from A C (Daughter of Client) published on 6 June 2018 Submitted via Postal Card
Overall Experience

An excellent, professional, reliable, caring service that I can highly recommend. This is the second time I have used Gardiner's services in the last couple of years and I really cannot fault them. All the staff (both Admin and the Carers) are so kind and helpful.

Reply from John-Joe Cottam, at Gardiner's Homecare

Welcome back and great to hear that you would recommend us highly.

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Review from Suzi P (Daughter-in-law of Client) published on 5 June 2018 Submitted via Postal Card
Overall Experience

My father in law suddenly came to live with us due to ill health. After looking into care agencies we came across Gardiner's Nursing & Homecare. From the start, the care and compassion shown was amazing and just what we needed at the time. They arranged carer effortlessly and quickly reassuring me that the carers were suitable for a family home with children. The carers were so professional and understanding and knew what needed to be done before being asked! Excellent service!!!

Reply from John-Joe Cottam, at Gardiner's Homecare

Really pleased to hear that you found our care workers and the overall service to be excellent.

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Review from Joyce P (Client / Service User) published on 3 May 2018 Submitted via Postal Card
Overall Experience

I needed only minimal help mainly for the emptying of a commode which I needed to use for a time. The carers were excellent, very helpful, cheerful, kind and efficient.

Reply from Suzanne Screen, at Gardiner's Homecare

Thank you for taking the time to provide some feedback, Joyce.

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Review from June W (Wife of Client) published on 24 April 2018 Submitted via Website
Overall Experience

My husband received care from Gardiner's Nursing & Homecare in only the last few days of his life. I was very reluctant to relinquish his care to others but was persuaded by the medical professionals involved to "get things in place" for a worsening situation. The Gardiner's team were there immediately when they were asked for and I cannot praise them highly enough, they were kindly, efficient and professional and my husband felt completely at ease with them. I am so very grateful for the care and support they gave us both.

Reply from John-Joe Cottam, at Gardiner's Homecare

So pleased to hear that in the short period of time we spent with you and your husband that we were able to provide the care and support needed.

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Review from Susan O (Daughter of Client) published on 20 March 2018 Submitted via Website
Overall Experience

Gardiner's dedicated staff has looked after my Dad during the final year of his life, which allowed him to live his final days in his own home as he always wanted. He always spoke highly of the tender loving care and the laughs he had with the dedicated care team who looked after him. This was a great comfort for us then, and remain a source of great comfort now.

Reply from Suzanne, Office Manager at Gardiner's Homecare

Thank you, Sue, for such lovely heartfelt comments.

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Review from Sue W (Mother of Client) published on 9 March 2018 Submitted via Website
Overall Experience
A very organised and thorough package was created and carried out by a small team of carers who are trained understanding and professional. The care package is listed on an app that is accessible to the office, the team and the client which is completed at every call and any problems are listed and actioned very promptly.

The thought that went into the care package has reduced anxiety and increased confidence for a young adult with complex needs. The calls are never rushed and are always prompt.

Reply from Suzanne Screen, Office Manager at Gardiner's Homecare

Thank you so much for your lovely feedback Sue. We are delighted to hear that you have found our team to be reliable, professional and understanding of your son's needs.

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Review from Keith C (Husband of Client) published on 15 February 2018 Submitted via Postal Card
Overall Experience

From the initial visit to arrange through to all visits by carers and admin staff, I have been impressed by the professional and friendly approach to myself and my wife (Alzheimers). At no time has there been any reason to consider any changes other than a possible reduction to the present daily visits.

Reply from John-Joe Cottam, Managing Director at Gardiner's Homecare

Many thanks for your kind feedback Keith.

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Review from C M (Daughter of Client) published on 15 February 2018 Submitted via Postal Card
Overall Experience
Gardiner's staff cared for my father during the last weeks of his life. He wanted to be at home and without the professional care provided by Gardiner's, this final wish would not have been possible. Gardiner's provided 24 hours cover at short notice and went to extraordinary lengths to make sure Dad always had the care he needed.

Every single member of staff involved showed compassion and sensitivity. As a family, we are truly grateful for the service that Gardiner's provided. We know that Dad was treated with dignity and understanding. This was a great comfort to us then and continues to comfort us now. Gardiner's were exceptional.

Reply from John-Joe Cottam, Managing Director at Gardiner's Homecare

Thank you, so lovely to read such great feedback

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Review from Diana M (Daughter of Client) published on 16 January 2018 Submitted via Website
Overall Experience
My parents used Gardiner's for home care for over 5 years. The carers were marvellous - professional, well trained, punctual, kind, understanding and always willing to go the extra mile. In addition, the office staff were wonderful, responding promptly to every change in need as it occurred including setting in place home care over Christmas at very short notice when my mother was due out of a hospital.

I could not rate them more highly, they were fantastic in every way. Thank you for a job well done!

Reply from Suzanne Screen, Office Manager at Gardiner's Homecare

Such lovely comments, thank you Diana.

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Review from Martin E (Son of Client) published on 26 September 2017 Submitted via Website
Overall Experience

The quality, dedication and support provided by your team over the last 5 years has been tremendous. From the early days, through to more recent times, we could not have asked for a more professional and caring team.

Reply from Suzanne Screen, Office Manager at Gardiner's Homecare

So pleased to hear that you found the high standard of care received to be consistent throughout the 5 years.

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Review from Jane D (Daughter of Client) published on 1 August 2017 Submitted via Website
Overall Experience

Gardiner's is a caring family run community of amazing people. Relationships with their clients are based on empathy, respect and dignity. They give holistic care and take the time to understand an individual's health and social needs. They listen to you and are committed to their clients. I felt happy and relaxed knowing they were caring for my mother whilst I was at work and I visited their amazing app during the day to read how my mother was doing. This fantastic app made me feel involved as well. FIVE STAR CARE.

Reply from Suzanne Screen, Office Manager at Gardiner's Homecare

So lovely to read your positive comments on the care that Gardiner's provided. We are pleased that you found the app of benefit too. Thank you for your feedback.

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Review from William T (Father of Client) published on 20 July 2017 Submitted via Postal Card
Overall Experience

An excellent service kind and caring staff.

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Review from Arundel S (Husband of Client) published on 28 June 2017 Submitted via Postal Card
Overall Experience
After the initial few weeks, we found that we were fortunate in picking a team of first class carers who cared for my wife's needs in a loving caring way. Anytime left was always used in carrying out domestic duties, i.e. bed making, washing, mopping the floors, hoovering but always getting approval first.

When they left my wife was always in a better frame of mind and looking forward to the next visit. An excellent provider of carers and organisers at every level. Thank you and keep up your excellent work.

Reply from John-Joe Cottam, Managing Director at Gardiner's Homecare

Thanks for the feedback.

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Review from Joyce A (Client / Service User) published on 11 May 2017 Submitted via Postal Card
Overall Experience

The care and friendship the carers involved have given to my husband and I was so much appreciated. My husband has Alzheimer's/mobility problems and it was taken care of with care and complete understanding. Always on time and if there was a problem due to traffic or expected to be late, I always got a call to explain the delay. When it became necessary for him to go into full-time care due to medical needs, we felt it was like losing friends.

Reply from John-Joe Cottam, Managing Director at Gardiner's Homecare

Thank you Joyce.

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Review from Brian L (Husband of Client) published on 25 April 2017 Submitted via Postal Card
Overall Experience

The carers are always punctual, friendly and helpful. From experience, they knew how to deal with problems and had plenty of good, helpful advice. They were a great comfort during a stressful time.

Reply from John-Joe Cottam, Director at Gardiner's Homecare

Many thanks for the feedback Mr Lee. I will be pleased to pass this feedback on to the team.

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Review from A P (Daughter of Client) published on 7 April 2017 Submitted via Postal Card
Overall Experience

Gardiner's Nursing & Homecare team looked after our mum 24/7 when she became terminally ill. They were professional, kind and caring. They treated my mum as a person, not an invalid and fitted in well into her home. They also made it easier for us all in a very difficult situation.

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Review from Tony A (Son of Client) published on 4 April 2017 Submitted via Postal Card
Overall Experience

As a family, we were struggling to cope as my mother's illness began to get worse. We contacted Gardiner's and a care manager came out to see us the next day to discuss our requirements. A care package was in place the following morning. A number of carers attended my mother. They were all excellently trained, always compassionate making her feel safe, secure and comfortable. Sometimes providing extra care (cover) at very short notice. Their help was invaluable during a very difficult time. I cannot rate their service highly enough.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 April 2018
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (1)

News
  • Posted: Wednesday 24 Jul 2024We’re thrilled to share a heartwarming story about one of our cherished clients, Jo. Her journey with Gardiner’s Homecare has been truly inspiring, and we’re delighted to highlight the positive...

Awards / Recognitions (6)

  • Recipient: Gardiner'sDate: Friday 29 May 2026
  • Recipient: Gardiner's HomecareDate: Thursday 05 Apr 2018
  • Recipient: Gardiner's HomecareDate: Sunday 21 Jan 2018

Meet the Team (7)

Linzi Prendergast Job Title: Head of Care/ Registered Manager Joined: 2025
Linzi Prendergast

RGN Bsc(hons) Nursing Practice.

Germaine Goswell Job Title: New Client Manager Joined: 2024
Germaine Goswell

Germaine's main responsibility is welcoming enquiries and answering any questions they may have. Anyone wishing to proceed with our service is then guided through the process of assessment and providing the required support.

Germaine has gained her NVQ Level 5 in Health and Social Care and has many years of experience in the care sector.

She has a wealth of knowledge that she can bring to the role and share with you.

Leanne Edwards Job Title: Care Manager Joined: 2016
Leanne Edwards

Leanne's main role is to manage the support of her team of clients and care workers. She keeps in regular contact with them, adapting to their changing needs.

Leane has been in the care industry for a long time and joined Gardiner's as a Care Worker in May 2016. In September 2017 she became a Senior Care Worker at Gardiner's before being promoted to the role of Care Manager.

Lianne Maguire Job Title: Care Manager Joined: 2015
Lianne Maguire

Lianne manages a team of care workers and clients. She keeps in touch with them regularly to respond to any changes required.

Lianne, also known as Mags, had worked in the care industry for over 10 years before joining Gardiner's in 2015. She has a vast amount of experience and knowledge that she brings to the role of Care Manager.

Hayleigh O'Brien Job Title: Recruitment & Development Manager Joined: 2021
Hayleigh O'Brien

Hayleigh looks after the recruitment of care workers and the continuing development of the team at Gardiner's.

Hayleigh joined Gardiner's as a Care Worker in December 2021, previously working as an HR administrator. She moved into her current position in May 2023, perfectly combining her knowledge of both previous roles.

Jasmine Corbin Job Title: Care Co-rdinator Joined: 2023
Jasmine Corbin

Jasmine oversees all the duties, booking in care workers for each visit. Her priority is to keep a regular team in place and as small a team as possible. Whilst also arranging cover for well earnt holiday and unexpected time off. Continuity of care is very important at Gardiner's.

Jasmine started at Gardiner's as a Care Worker so understands the needs of the clients and the care workers and the value of matching the right people.

Cheryl Willis Job Title: Office Administrator Joined: 2011
Cheryl Willis

Cheryl is the welcoming face of Gardiner's Homecare. She is based on reception and greets visitors with a warm smile and if is unable to assist herself, she points you in the right direction.

Cheryl started at Gardiner's in 2011 as a Care Worker before progressing to Office Administrator in 2014. She has a variety of experience having also come from a background in pensions, retail, accounts, and administration.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Gardiner's Homecare to verify any information. View our terms and conditions. Gardiner's Homecare has an Enhanced Service - more info.