I am really happy with the support and care I have been receiving from HRM Homecare services
Brian R (Client)
Overall I always have a pleasant experience. Staff are always friendly, helpful and
E D (Client)
Staff very polite and helpful, they show a lot of respect and care, I look forward to
Agnes M (Client)
Dependent on the complexity of needs.
These prices are only a guideline, please contact HRM Homecare Services - South West to find out the exact price for your requirements.
HRM Homecare Services - South West has a Review Score of 9.7 (9.696) out of 10, based on 23 reviews in the last 2 years.
Over all time HRM Homecare Services - South West has 127 reviews.
5.0 out of 5
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4.0 out of 5
Thank you so much for reviewing our service. Unfortunately the time allocated to complete tasks is not something we are responsible for this is down to the local authority however we can certainly look into this now it has been brought to our attention.
5.0 out of 5
Concerns were rectified and a weekly schedule is now sent. Unfortunately, due to carers' shift patterns, it is not always possible to provide the same carer all day every day but we do aim to provide continuity where we can.
4.0 out of 5
We do advise if times are being changed as your needs are very important to us.
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3.0 out of 5
The girls are all lovely and my mum looks forward to seeing them every day. Anytime I have had to phone the office about any issues, it has been dealt with
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The Review Score of 9.7 (9.696) out of 10 for HRM Homecare Services - South West is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for HRM Homecare Services - South West is based on 23 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
Lynn is the CEO of HRM Homecare Services.
Lynn founded HRM Homecare Services in 1994. Lynn’s focus has always been her children, and as such, she named the company after them (HRM - Heather, Russell & Mhairi). Supporting others was the kernel for the creation of the business in 1994, and an ethos of compassionate care and support remains the principal driver of all aspects of HRM’s service delivery today.
Diane is Managing Director for HRM Homecare Services
Anna is one of the Directors of Operations at HRM Homecare Services.
Marion is the director of Business Support and Improvement at HRM Homecare Services.
Kelly is one of the Service Managers in South West, looking after North Lanarkshire.
Rhona is one of the Service Managers in South West, looking after South Lanarkshire.
Susie is one of the Operations Managers at HRM Homecare Services, looking after South Lanarkshire, Ayrshire and Renfrewshire.
Suzanne is the Senior Care Officer at HRM Homecare Services.
Gemma is the Senior Care Co-ordinator in our North Lanarkshire team.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact HRM Homecare Services - South West to verify any information. View our terms and conditions. HRM Homecare Services - South West has an Enhanced Service - more info.
