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Home Instead (Maidenhead, Henley & Wallingford)

Unit 5, Castle End Business Park, Ruscombe, Maidenhead RG10 9XQ
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Home Instead (Maidenhead, Henley & Wallingford), Maidenhead

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Care Provided by Home Instead (Maidenhead, Henley & Wallingford)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Prices

We can start from as little as an hour a week and have a minimum visit time of 1 hour.

Hourly and live in fees are available on request.

Good to Know

Group/Owner

Person in charge

  • Melissa Johnson (Director)
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Home Instead (Maidenhead, Henley & Wallingford) Reviews (89)

9.6

Home Instead (Maidenhead, Henley & Wallingford) has a Review Score of 9.6 (9.629) out of 10, based on 8 reviews in the last 2 years. Over all time Home Instead (Maidenhead, Henley & Wallingford) has 89 reviews.

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Showing 89 reviews matching selected criteria
Review from Clare D (Daughter of Client) published on 9 November 2016 Submitted via Postal Card
Overall Experience

Carers are exceptional. They look after mum as I would myself with attention to detail and a totally personal approach. They share helpful practical information, work together as a team with the family to keep mum safe and well. We have been well supported and communication is excellent. They make mum's life happy and secure- life is so much better with them involved!!

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Review from Barry D (Client / Service User) published on 2 September 2016 Submitted via Postal Card
Overall Experience

Had same caregivers for 4 years, everything she does, she does very well and doesn't need to be asked. I am very pleased with the service. Much better than the previous agency.

Reply from Paul Westgarth, Director at Home Instead (Maidenhead, Henley & Wallingford)

Thank you for your views, clearly our Care Givers are often very exceptional people who do, quite simply, care.

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Review from Susan B (Daughter of Client) published on 15 July 2016 Submitted via Postal Card
Overall Experience

This has been a useful review and every aspect has been covered in a thorough way. We are extremely pleased with the standard of care provided by Home Instead and all is working extremely well. All the carers are very caring and client focused.

Reply from Paul Westgarth, director at Home Instead (Maidenhead, Henley & Wallingford)

Thank you for your kind comments, they will be shared with the Care Giver concerned

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Review from Alan M (Wife of Client) published on 26 May 2016 Submitted via Postal Card
Overall Experience

Our carer is always cheerful and helps out with small jobs if I ask her.

Reply from paul westgarth, director at Home Instead (Maidenhead, Henley & Wallingford)
Thank you for you comments....our Care Givers try very hard to go the extra mile
Paul Westgarth

Director

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Review from Jean (Client / Service User) published on 18 March 2016 Submitted via Postal Card
Overall Experience

I have to say that this company is what I call "Top of the bill", which means excellent.

Reply from Paul Westgarth, Director at Home Instead (Maidenhead, Henley & Wallingford)

Thank you for your endorsement...great to be up there with Morecambe and Wise!

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Review from Tony (Son of Client) published on 14 March 2016 Submitted via Postal Card
Overall Experience

We are extremely pleased with the service provided by Home Instead. The care is first class.

Reply from Paul Westgarth, Director at Home Instead (Maidenhead, Henley & Wallingford)

Thank you for your kind comments.

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Review from Julia (Daughter of Client) published on 10 March 2016 Submitted via Postal Card
Overall Experience

Excellent service- they give exceptional support. Really appreciate the attention to detail.

Reply from Paul Westgarth, Director at Home Instead (Maidenhead, Henley & Wallingford)

We are very pleased to receive such a positive review and have passed on your comments to the Care Givers involved who always appreciate feedback.

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Review from A V (Son of Client) published on 28 January 2016 Submitted via Postal Card
Overall Experience

We are completely satisfied with the service provided by Home Instead. Mothers general condition is a testament to the fantastic level of care that she has received from her carer.

Reply from Paul Westgarth, Director at Home Instead (Maidenhead, Henley & Wallingford)

We work very hard to provide excellent support through local CareGivers who genuinely Care about their Clients...and it is really encouraging to receive positive comments like these.

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Review from James S (Son of Client) published on 14 January 2016 Submitted via Postal Card
Overall Experience

Home instead are excellent at helping mum keep her independence at home.

Reply from p westgarth, director at Home Instead (Maidenhead, Henley & Wallingford)

Thank you for your very positive feedback

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Management
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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 May 2018
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Home Instead (Maidenhead, Henley & Wallingford).

Awards / Recognitions (24)

  • Recipient: Home InsteadDate: Friday 30 May 2025
  • Recipient: Home InsteadDate: Friday 31 May 2024
  • Recipient: Home InsteadDate: Wednesday 31 May 2023

Meet the Team (0)

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