Care Provided by Home Instead (Maidenhead, Henley & Wallingford)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
Duration of Care
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Level of Care
Personal Care
- Washing & Dressing
- Medication Assistance (Oral)
- Companionship
Help at Home
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Specialist Care Conditions
- Dementia
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
Contact Home Instead (Maidenhead, Henley & Wallingford) to get a personalised quote
We can start from as little as an hour a week and have a minimum visit time of 1 hour.
Hourly and live in fees are available on request.
The price(s) shown are provided by the agency. Contact Home Instead (Maidenhead, Henley & Wallingford) for full pricing details and T&Cs.
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
Good to Know
Group / Owner
- Home Instead
- Private Owned
Person in charge
- Melissa Johnson (Director)
Are you the Owner/Manager of Home Instead (Maidenhead, Henley & Wallingford)?View your Advertising Options
Home Instead (Maidenhead, Henley & Wallingford) Reviews (92)
9.7
Home Instead (Maidenhead, Henley & Wallingford) has a Review Score of 9.7 (9.683) out of 10, based on 10 reviews in the last 2 years.
Over all time Home Instead (Maidenhead, Henley & Wallingford) has 92 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Home Instead (Maidenhead, Henley & Wallingford)
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Review from Richard B (Son of Client) published on 1 August 2017 Submitted via Postal Review Card•
Overall Experience
My mother is 86 years old and has dementia. Home Instead provide one to one-hour companionship service per week and also additional visits if I go away for some time during the week.
I have found the managers and carers to be polite, respectful, helpful and efficient.
I have found the managers and carers to be polite, respectful, helpful and efficient.
My mother very much enjoys...
My mother is 86 years old and has dementia. Home Instead provide one to one-hour companionship service per week and also additional visits if I go away for some time during the week.
I have found the managers and carers to be polite, respectful, helpful and efficient.
I have found the managers and carers to be polite, respectful, helpful and efficient.
My mother very much enjoys her companionship visits.
Review from Robert (Son of Client) published on 23 May 2017 Submitted via Postal Review Card•
Overall Experience
Home Instead do exactly what we wanted them to do - provide support and ensure all is well on days when I do not visit. The carer has established a very good personal relationship with Father, and I have peace of mind. All in all, a very good, reliable service.
Home Instead do exactly what we wanted them to do - provide support and ensure all is well on days when I do not visit. The carer has established a very good personal relationship with Father, and I have peace of mind. All in all, a very good, reliable service.
Review from Heather J (Relative of Client) published on 6 December 2016 Submitted via Postal Review Card•
Overall Experience
I have nothing but positive comments about the team at Home Instead. A team of carers has been assembled to make daily visits to my relative. She is quite reluctant to change and the team is working carefully to build a relationship with her. They are respectful and are finding a perfect balance of...
I have nothing but positive comments about the team at Home Instead. A team of carers has been assembled to make daily visits to my relative. She is quite reluctant to change and the team is working carefully to build a relationship with her. They are respectful and are finding a perfect balance of approaches to assist her with personal care and keeping her flat tidy.
The management team is always helpful and work to find creative solutions as I live out of the country and having met all parties, I am fully confident that my relative is being well looked after.
Review from Clare D (Daughter of Client) published on 9 November 2016 Submitted via Postal Review Card•
Overall Experience
Carers are exceptional. They look after mum as I would myself with attention to detail and a totally personal approach. They share helpful practical information, work together as a team with the family to keep mum safe and well. We have been well supported and communication is excellent. They make...
Carers are exceptional. They look after mum as I would myself with attention to detail and a totally personal approach. They share helpful practical information, work together as a team with the family to keep mum safe and well. We have been well supported and communication is excellent. They make mum's life happy and secure- life is so much better with them involved!!
Review from Barry D (Client / Service User) published on 2 September 2016 Submitted via Postal Review Card•
Overall Experience
Had same caregivers for 4 years, everything she does, she does very well and doesn't need to be asked. I am very pleased with the service. Much better than the previous agency.
Had same caregivers for 4 years, everything she does, she does very well and doesn't need to be asked. I am very pleased with the service. Much better than the previous agency.
↩Reply from Paul Westgarth, Director at Home Instead (Maidenhead, Henley & Wallingford)
Thank you for your views, clearly our Care Givers are often very exceptional people who do, quite simply, care.
Review from Susan B (Daughter of Client) published on 15 July 2016 Submitted via Postal Review Card•
Overall Experience
This has been a useful review and every aspect has been covered in a thorough way. We are extremely pleased with the standard of care provided by Home Instead and all is working extremely well. All the carers are very caring and client focused.
This has been a useful review and every aspect has been covered in a thorough way. We are extremely pleased with the standard of care provided by Home Instead and all is working extremely well. All the carers are very caring and client focused.
↩Reply from Paul Westgarth, director at Home Instead (Maidenhead, Henley & Wallingford)
Thank you for your kind comments, they will be shared with the Care Giver concerned
Review from Alan M (Wife of Client) published on 26 May 2016 Submitted via Postal Review Card•
Overall Experience
Our carer is always cheerful and helps out with small jobs if I ask her.
Our carer is always cheerful and helps out with small jobs if I ask her.
↩Reply from paul westgarth, director at Home Instead (Maidenhead, Henley & Wallingford)
Thank you for you comments....our Care Givers try very hard to go the extra milePaul Westgarth
Director
Review from Jean (Client / Service User) published on 18 March 2016 Submitted via Postal Review Card•
Overall Experience
I have to say that this company is what I call "Top of the bill", which means excellent.
I have to say that this company is what I call "Top of the bill", which means excellent.
↩Reply from Paul Westgarth, Director at Home Instead (Maidenhead, Henley & Wallingford)
Thank you for your endorsement...great to be up there with Morecambe and Wise!
Review from Tony (Son of Client) published on 14 March 2016 Submitted via Postal Review Card•
Overall Experience
We are extremely pleased with the service provided by Home Instead. The care is first class.
We are extremely pleased with the service provided by Home Instead. The care is first class.
↩Reply from Paul Westgarth, Director at Home Instead (Maidenhead, Henley & Wallingford)
Thank you for your kind comments.
Review from Julia (Daughter of Client) published on 10 March 2016 Submitted via Postal Review Card•
Overall Experience
Excellent service- they give exceptional support. Really appreciate the attention to detail.
Excellent service- they give exceptional support. Really appreciate the attention to detail.
↩Reply from Paul Westgarth, Director at Home Instead (Maidenhead, Henley & Wallingford)
We are very pleased to receive such a positive review and have passed on your comments to the Care Givers involved who always appreciate feedback.
Review from A V (Son of Client) published on 28 January 2016 Submitted via Postal Review Card•
Overall Experience
We are completely satisfied with the service provided by Home Instead. Mothers general condition is a testament to the fantastic level of care that she has received from her carer.
We are completely satisfied with the service provided by Home Instead. Mothers general condition is a testament to the fantastic level of care that she has received from her carer.
↩Reply from Paul Westgarth, Director at Home Instead (Maidenhead, Henley & Wallingford)
We work very hard to provide excellent support through local CareGivers who genuinely Care about their Clients...and it is really encouraging to receive positive comments like these.
Review from James S (Son of Client) published on 14 January 2016 Submitted via Postal Review Card•
Overall Experience
Home instead are excellent at helping mum keep her independence at home.
Home instead are excellent at helping mum keep her independence at home.
↩Reply from p westgarth, director at Home Instead (Maidenhead, Henley & Wallingford)
Thank you for your very positive feedback
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 May 2018Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
News
There are no news items for Home Instead (Maidenhead, Henley & Wallingford).
Awards / Recognitions (25)
- 29 May 2026Recipient: Home Instead
- 30 May 2025Recipient: Home Instead
- 31 May 2024Recipient: Home Instead
Accreditations
There are no accreditations posted yet for Home Instead (Maidenhead, Henley & Wallingford).
Meet the Team (0)
There are no Team Members posted yet.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Instead (Maidenhead, Henley & Wallingford) to verify any information. View our terms and conditions. Home Instead (Maidenhead, Henley & Wallingford) has a Basic Service -what a Basic Service includes.