Home Instead (Bath)

I have used Home Instead for several years to provide respite and personal care for my wife who has Alzheimer's. They are also able to provide 'ad hoc' respite care when needed to enable me to see family or keep an appointment. I am very pleased with the service they provide.

We have engaged the services of Home Instead (Bath) for some years and with regards to more than one client. Home Instead (Bath) provide vital companionship for our older clients and, without them, the lives of many people would be much darker. Very professional but friendly service. Would recommend to all.

The care I receive from all of my carers allows me to live independently at home but also has given me a group of new friends. Their care is efficient but also they treat me with dignity, listening to me and giving help when needed.

The manager has been extremely helpful and visited us personally on several occasions and give advice and guidance. She carefully selected a most suitable carer who my wife loves and who she already sees as her friend. I initially worried that my wife would rebel against being left with someone without me but she now looks forward to her weekly afternoon with her friend. From feeling very alone and isolated Home Instead have given me somewhere to turn to and I know that as things get more difficult they will help me in other ways when we need it. It is totally without reservation that i recommend Home Instead to anyone in a similar position to us.

With the current climate being what it is. I was overwhelmed with the care and concern shown to my mother when she has a bad turn and required extra care. I'm so happy that Home Instead (Bath) were able to sort extra cover. It has out the whole family at ease knowing professionals are on the case.

I have found my carers to be cheerful, caring, extremely helpful and obliging. Initially, the carers were for my husband who died on the 14th of January. They treated him with much kindness and care.

Friendly, unobtrusive and extremely helpful members of staff.

Home Instead offers a brilliant service provided by highly professional, friendly and understanding staff. They have made everything so much easier, not just for my mother, but for the whole family. Thank you!

Thank you, Home Instead we are very grateful to you.

Constantly impressed with the personalised and caring service my dad receives and with the excellent levels of communication, so although my brother and I both live a long way from Dad we are kept up to date with things that are issues for him so that we can respond and improve his day to day life. I have just been to stay with Dad and found a clean and well-kept house, and a happy and well-fed Dad, both thanks to the lovely carers he has visiting him every day! Dealing with company bureaucracy can be so tiring but this is never the case with Home Instead, one call, phone is answered by a friendly person (often someone we already know) and the request dealt with speedily, efficiently and with Dad's best interests at heart. We would recommend the service with no reservations.

I am so pleased with the attention I've received. Nothing is too much trouble and aside from the carers being so helpful, their cheerful companionship is every bit as appreciated as their concern for my well-being.

Mum's carers were outstanding and she viewed them as friends. Always attentive to her wishes and needs and well matched to Mum's character. Mum didn't like changes and the service and care was very consistent. Thank you.

Kind, responsive, willing, reliable, and versatile. Carers speak warmly of the management team and enjoy their jobs.

Very professional company from the first meeting to the start of the contact. People skills were excellent, and the carer matched so well with my cousin. Very early days, so we will see in a few months.

Although I never met my Auntie's Carers, I felt I knew them as she always talked about them, how nice and friendly they were and she always looked forward to seeing them. She certainly enjoyed her weekly bath. We are all very grateful for the care and support given to my Auntie and I know she was very appreciative too.

They were a huge support to me when my mother had a terrible fall at home.

Home Instead has been an excellent provider of care for my dad and, prior to her admission to a care home, my mum too. The care staff have always been caring and compassionate, especially at the start when my parents had to get used to the transition from independence, to needing some help. Everyone I have dealt with in the office has been excellent. Always very friendly and helpful and my sister and I have a good rapport with them. Recently when my mum passed away, they went the extra mile to ensure that not just my Dad, but also my sister and I had support when needed. Thank you to everyone at Home Instead. Finally a special mention for one member of staff, in particular, who is so helpful and so lovely to deal with and has really helped my dad through a difficult time.

Thank you.

We have been so appreciative of the excellent care and personal attention from Home Instead (Bath). They have not only been compassionate with my mother but also careful to relay concerns or issues to us. Definitely recommend to others.

The staff are all very helpful and caring and blend into the home, respecting my Mum's privacy and need to stay independent. My Mum looks forward to their visits and they have become friends, which says a lot. Excellent communication between the staff and the client's family. We would highly recommend this agency.