Home Instead (Blackpool and Wyre)

care to a very high standard. I will be forever grateful for the care and support we received. I have no hesitation in recommending them to anyone who may need them.

and taking over Mum's role in the home was having physical, mental, and emotional effects on me. I couldn't keep up with the pace and Dad realised we both needed help. It was hard for Dad to accept help in the home but after a few weeks of getting to know the carers Dad warmed to the idea. The carers are very supportive not only to Dad in looking after his needs, but have been a great support to me also with domestic house keeping but also being great companions for Dad in my absence. The office staff are also valued and give as much support and advice when asked for. I know Dad will join Mum soon but I will always treasure and be thankful for the support we had from the carers.

with the caregivers provided support through companionship, conversation, cleaning and daily contact. Over time this developed into more comprehensive support. Nothing was too much trouble and there was always someone to speak to.
The caregivers were kind, thoughtful, consistent, warm and caring, whilst maintaining professionalism at all times. Home Instead has been a lifeline, thank you!

of the pandemic was met with efficiency and at no time was there a problem with visits - a remarkable achievement! Overall, Home Instead provide a top-notch service and I highly recommend them.

her, she’s got to know them and she thinks of them as friends coming to see her. Home Instead never send anyone to Mum that hasn’t been before, nor in all that time have they ever missed a visit. Their professionalism, understanding, kindness, and care is outstanding. The rest of the family also feel the benefit by having that peace of mind and not having to worry about who’s going into Mum's home etc. The office staff are always kind and obliging should we need to alter or arrange any extra visits and communication is excellent. In all those 7 years I cannot fault the care that Mum has received and have recommended Home Instead to many of my friends.

covid epidemic.
I would also like to highlight how the girls have risen to the challenge of coping with my own growing infirmities. That is; my increasing loss of hearing; and problems with my short-term memory, and general mobility.
Finally, I am certain that my two sons, both married and living away from Blackpool, would be happy to echo all that I have said above and to recommend Home Instead to any potential client.

was second to none. My father’s condition was forever changing but this did not present a problem to this incredible care company they changed, adapted, and went the extra mile all the time. He had a consistent team of fantastic carers who did an amazing job and an incredible care leader who ran the package and made sure the care was consistent and changes to care, which happened a lot due to the nature of the illness, were communicated effectively. The office manager was so kind and professional and supported me through the journey with never-ending empathy. This team care and pride themselves on being the best and in my opinion they certainly are! I will be forever grateful!

of the company. They recently ensured my wife had a great birthday with extra attention, songs, laughter, and gifts. I feel confident in leaving morning, afternoon, and evening care to her carers without worrying about her welfare. Extra care is always available at short notice if necessary. Nothing seems too much trouble and I cannot praise them enough. Home Instead - finally a care company that really cares.

the scenes so every element of your care package is seamless. No request is too small, if these girls can make it happen, consider it done. The ladies who provide the hands-on care are truly remarkable. They’re friendly, kind and ready to step up to make the time they spend with the client a happy experience for all. I was truly impressed by the ‘shadowing’ of each carer to introduce them to my aunt and uncle then pass on knowledge and routine details. The kindness they show is amazing and if there’s a question while they are attending there’s always a phone call to alert or ask for guidance.
I am so grateful I found this simply wonderful Care in the Home service, they are truly the best.

Mum's needs. Any other carers are kept to a very small minimum.
Knowing Mum is in good hands helps me a lot to cope with the stresses that having an elderly parent dependant on care brings.
They are always there if we need help with anything. I feel they always do their best to be helpful and flexible when needed.

after Mum all the time and mainly one excellent carer. They all know her well, what she likes, what she doesn't. This consistency means they are well placed to flag up with me when things aren't quite right. The care manager appointed to Mum meets regularly with me and her. The general manager and office team are so supportive and I feel give me a personal service. They take the pressure off us, advising when we need it, reassuring us when we need it, and have supported us to make adjustments over the years as Alzheimer's brings changes to ensure it's right for Mum. The team work alongside my sister and I to give Mum the best care possible and keep her safe in her own home. A quality service.

cupboards were and how clean the bed linen looked. I was particularly impressed with the carer who greeted us and how well she got on with my aunt. This is a service I would recommend to anyone who is unable to care for a relative and needs the best possible care for a loved one. I receive regular updates and the manager is never too busy to put my mind at rest on any issue I might have.

even arranged a face to face meeting for myself and to meet my father to decide upon the care he required. Once the requirements of care were established and initial meetings with the carers agreed, it was all easy and gave me peace of mind. We have an agreed schedule and access to an online diary to check-in. We have recently had a 6-month review, to check and assess the level of care and determine if the package needs changing in any way. Overall the whole process was handled smoothly and easily, and the staff are fantastic. I would recommend Home Instead in the future.

we knew we had made the right decision and we managed to keep Mum at home for over eighteen months. The caregivers provided a high standard of care, person-centred, and all very caring individuals who understood Mum, her Dementia, and her very specific problems. We were given regular updates and the team spent many an hour on the phone giving us reassurance and always managed to find solutions for any problems that arose. Unfortunately, Mum's condition deteriorated and her Dementia put her at risk. Home Instead (Blackpool and Wyre) were there day and night until we could find an appropriate nursing home and then ensured her admission was as painless as possible. Many thanks to the manager, another member of staff, and all the caregivers. I can highly recommend Home Instead (Blackpool and Wyre).

Mum’s situation, then we turned to Home Instead, who provided a small team of experienced, more mature ladies taking care of Mum, making good relationships with her, cooking meals, and giving personal care. Mum improved, I felt I could move away from my role as her carer and I got my life back, to an extent. The last year, Covid restrictions resulted in a loss of mobility for Mum as she could not go out, but Home Instead stepped up and helped us to give Mum the best quality of life, in her own home as best we could until Covid restrictions were lifted, allowing us to bring her to a care home near to me (March 2021). Thanks to the office team and manager for the support and kindness through some very dark times.

away and I can't thank each of the carers enough for all the help they provide. The level of care that everyone at HomeInstead provides is outstanding.