As of June 2024, the company is the only CQC rated 'Outstanding' home care agency located in the borough of Bromley (rating achieved in March 2018). The team provides care at home, both hourly homecare and live in care, to elderly people in Bromley, Chislehurst, Orpington, West Wickham, Beckenham and surrounding areas.
Home care services include companionship care, medication support, personal care, home help, dementia care, meal preparation, support with...
Care Provided by Home Instead Bromley, Chislehurst & Orpington
Contract Durations
- Ongoing / Long Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Companionship
Household Services
- Cleaning Service
Other Care Provided
- Dementia
- Learning Disability / Autism
- Physical Disability
- Visual / Hearing Impairment
Funding & Fees
Prices
Available on request
Contact Home Instead Bromley, Chislehurst & Orpington to get a personalised quote:
Good to Know
Group/Owner
- Home Instead
- Private Owned
Person in charge
- Sarah Larden (Registered Manager)
Home Instead Bromley, Chislehurst & Orpington Reviews (164)
Home Instead Bromley, Chislehurst & Orpington has a Review Score of 10 (9.975) out of 10, based on 80 reviews in the last 2 years.
Over all time Home Instead Bromley, Chislehurst & Orpington has 164 reviews.
The Home Instead team provide care/companionship for my Mum who is 86, lives on her own and is in the early stages of dementia. We have a carer going in for an hour a day Mon-Fri (soon to also include Sunday) at lunchtime. They ensure Mum has lunch, perform some housework tasks and sit and chat over a cup of tea. In addition the Home Instead team have taken Mum to GP and Dentist appointments when necessary. The carers are friendly and Mum enjoys their visits. The office staff are very helpful, the charges are reasonable and the billing process is clear and convenient.
It has been a fantastic experience. The care and support given is excellent - always caring, gentle and understanding. To see my mother relaxed and happy and joking with her carer is wonderful. I am able to leave her and go out without worrying about her welfare.
Home Instead provide comfort and reassurance and happiness towards me as a client. All the staff are lovely and thoughtful.
I am more than happy with the home care service currently being provided to my mother. Mum's carer is very caring, gets on well and has a laugh and a joke making her feel comfortable and she is a lovely person.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 March 2018- Caring Outstanding
- Effective Good
- Responsive Good
- Safe Good
- Well-led Outstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Home Instead Bromley, Chislehurst & Orpington.
Awards / Recognitions (13)
- Recipient: Home InsteadDate: Friday 30 May 2025
- Recipient: Home InsteadDate: Friday 31 May 2024
- Recipient: Home InsteadDate: Wednesday 31 May 2023
Meet the Team (3)
My role involves a lot of contact with clients, liaising with their families, writing care plans, doing risk assessments and scheduling visits. I also oversee the majority of Care Professionals training, introductions to clients, supervisions and appraisals which means I can ensure that all Care Professionals are motivated and dedicated and have the tools they need to provide the best service possible to our clients.
Hi, I'm Laura and I am responsible for coordinating the care services we provide to ensure that our clients receive continuity of care. It is important that each and every one of our clients have the consistency we promise and that it is delivered by our carefully matched Care Professionals.
Hi, I'm Gill and I am responsible for providing administrative support for the care management team and assisting the care co-ordinator in ensuring we deliver continuity of care to clients.
Frequently Asked Questions about Home Instead Bromley, Chislehurst & Orpington
How many Carers does Home Instead Bromley, Chislehurst & Orpington employ?
Home Instead Bromley, Chislehurst & Orpington employs 85 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Instead Bromley, Chislehurst & Orpington to verify any information. View our terms and conditions. Home Instead Bromley, Chislehurst & Orpington has an Enhanced Service - more info.