My Homecare Buckinghamshire & Oxfordshire

Suite C, Unit 1, Walton Lodge, Aylesbury HP21 7QY
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9.5 27 Reviews
  • My Homecare Buckinghamshire & Oxfordshire, Aylesbury
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Care Provided by My Homecare Buckinghamshire & Oxfordshire

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £29

Please arrange to speak to our Marketing team.

These prices are only a guideline, please contact My Homecare Buckinghamshire & Oxfordshire to find out the exact price for your requirements.

Contact My Homecare Buckinghamshire & Oxfordshire to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Contact My Homecare Buckinghamshire & Oxfordshire to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Blessing Ekundayo (Manager)
Are you the Owner/Manager of My Homecare Buckinghamshire & Oxfordshire? View your Advertising Options

My Homecare Buckinghamshire & Oxfordshire Reviews (27)

9.5

My Homecare Buckinghamshire & Oxfordshire has a Review Score of 9.5 (9.488) out of 10, based on 14 reviews in the last 2 years.
Over all time My Homecare Buckinghamshire & Oxfordshire has 27 reviews.

Overall Experience
  • 18
  • 7
  • 1
  • 0
  • 1
Date Published
  • 27
  • 3
  • 3
  • 14
  • 13
Reviewer Connection to My Homecare Buckinghamshire & Oxfordshire
  • 8
  • 6
  • 6
  • 4
  • 3
Total of 27, showing 21-27
Review from C R (Daughter of Client) published on 29 December 2021 Submitted via Website • Report
Overall Experience 1.0 out of 5
Not impressed. I have complained to the CHC. Apparently, I have to use 200 characters but am not allowed to mention negligence.
Reply from Ben Ekundayo, Registered Manager at My Homecare Buckinghamshire & OxfordshireWe are sorry that you felt this way. As a service, we do all our best to provide a bespoke service for our clients and more than 90% of our clients will attest to that. However, we do understand that the expectations of our clients are different and where some of these expectations are beyond our control, we still do our best to manage them. Please do give us a call if you will like to discuss this further. Thanks.
  • Staff
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Review from Carole D (Daughter of Client) published on 13 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you to the Topkare Team of dedicated carers who made my mother, as comfortable as she could have possibly been in the last weeks of her 94-year life. Such professional, practical skills administered with empathy and respectful dignity for the patient and next of kin present during this difficult
time.
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Review from John V (Son of Client) published on 9 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care team display good levels of empathy and do present a cheerful attitude when coming into the house. They always take good care of my mother's needs. They always advise us when running short of materials/creams, etc. so that we can maintain a good level of necessary care with their help. They
are always polite and pleasant to my father.
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Review from Rod H (Husband of Client) published on 1 December 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall the service is good or very good. The thing that is sometimes missed is parking the hoists on the charging points so that the batteries remain charged.
The one activity that annoys me is the carers who smoke stubbing out their cigarettes and leaving them on my driveway instead of placing them
in the rubbish bin.
The value for money rating, I have put 'satisfactory' as my wife receives NHS CHC funding so I don't know what is paid.
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Review from Tony W (Client) published on 22 October 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Homecare provides professional care with a sympathetic well trained friendly care team for whom we are full of praise. The management team adapt to the changing needs and the carers manage their tasks efficiently and sympathetically whilst respecting our privacy. Timekeeping can be a challenge on
the odd occasion, however, a phone call when emergencies arise with the care team is helpful and reassuring.
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Review from S J (Daughter of Client) published on 22 October 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My homecare was arranged by the hospital for the palliative care of my father. Although they only visited over 6 days I was very impressed with the staff that attended.
They were kind, considerate, friendly and very professional. They made a very difficult situation much more bearable. Thank you.
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Review from Helen V (Daughter of Client) published on 22 October 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
Our live-in carers are very caring people. They are very attentive to my father's needs and take the time to listen to what he is requesting and are always thinking of ways to make him more comfortable. Nothing is too much for them.
  • Staff
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  • Treated with Dignity
  • Value for Money
Current Review Score: 9.5 (9.488)

Overview of Review Score

The Review Score of 9.5 (9.488) out of 10 for My Homecare Buckinghamshire & Oxfordshire is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.663 for My Homecare Buckinghamshire & Oxfordshire is calculated as follows: ( (57 Excellents x 5) + (19 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 80 Ratings = 4.663
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for My Homecare Buckinghamshire & Oxfordshire is based on 13 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 = 4.825
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Aug 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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