My Homecare Buckinghamshire & Oxfordshire
Suite C, Unit 1, Walton Lodge,
Aylesbury
HP21 7QY
Please arrange to speak to our Marketing team.
These prices are only a guideline, please contact My Homecare Buckinghamshire & Oxfordshire to find out the exact price for your requirements.
My Homecare Buckinghamshire & Oxfordshire has a Review Score of 9.7 (9.685) out of 10, based on 16 reviews in the last 2 years.
Over all time My Homecare Buckinghamshire & Oxfordshire has 24 reviews.
4.0 out of 5
Thank you so much for reviewing; my homecare will always do its best to meet client outcomes.
4.0 out of 5
Thank you for reviewing us. We are very passionate about care and are very happy to see that we have made a difference to Mum's well-being.
5.0 out of 5
Thank you for taking the time to review us, My Homecare takes pride in providing excellent care for those we support. Our staff are all well trained, experienced and supported.
5.0 out of 5
Thank you so much for your kind words. We at My homecare go above and beyond to see that our clients care outcomes are meet, seeing to it that the clients are getting personalised care at all times.
5.0 out of 5
Thank you for your review and we are gland that we are meeting your care needs. Here at My Homecare we are passionate to see that our clients care and social needs are effectively supported with our team of well trained and compassionate carers.
5.0 out of 5
We do appreciate your heartfelt review, thank you and can only promise that we will do our best to see that we continue to improve in what we do out there in the community for our valuable clients.
3.0 out of 5
Thnak you for your response, we will do our best to keep improving.
5.0 out of 5
Thank you so much for taking time out of your busy schedule to provide us with this review. We will share this with our staff; it is good for them to know that their genuine care and passion for clients have not gone unnoticed. My Homecare ensures that during the hiring process, we do all diligence to see that we are hiring those who genuinely care for people and have the passion to help. We provide extensive and personalised training to meet clients' personal-centred care needs.
5.0 out of 5
4.0 out of 5
5.0 out of 5
Thank you for your review; we are happy that you and your wife are very pleased with the service you are currently receiving from My Homecare. As a care provider, we always do our best to ensure that staff are fully inducted on every individual needs of our clients, thereby ensuring that they get person-centred care where they have 100% say.
5.0 out of 5
Thank you for the feedback; we appreciate it. As a service, we have trained our staff to have absolute focus on the clients we support and their loved ones and are very knowledgeable of all the individual needs and care preferences.
5.0 out of 5
Thanks for your feedback and review. We appreciate it. My Homecare ensures that our clients can access the service easily and promptly when needed.
5.0 out of 5
Thanks so much for taking the time to review our service. As a service, our staff and managers ensure that our clients are well cared for and engaged with what is happening to and around them.
4.0 out of 5
Thanks so much for your feedback. We are happy to hear that you are pleased with the services which is meeting your care needs and you are getting good value for your money.
4.0 out of 5
Thanks for the feedback and update. We are sorry to hear that the staff on some occasions have not been able to arrive dead to time for your mum's call. Sometimes, the timing could be out of the staff's control due to unprecedented circumstances, but My Homecare is working continuously to ensure that the team get to their clients within the agreed time window.
5.0 out of 5
1.0 out of 5
We are sorry that you felt this way. As a service, we do all our best to provide a bespoke service for our clients and more than 90% of our clients will attest to that. However, we do understand that the expectations of our clients are different and where some of these expectations are beyond our control, we still do our best to manage them. Please do give us a call if you will like to discuss this further. Thanks.
5.0 out of 5
5.0 out of 5
The Review Score of 9.7 (9.685) out of 10 for My Homecare Buckinghamshire & Oxfordshire is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for My Homecare Buckinghamshire & Oxfordshire is based on 15 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
My Job is to ensure that there is a smooth service delivery to our clients. This role involves managing staff, developing care plans, and maintaining compliance with regulations.
Additionally, I also assist in recruiting, training, and supervising care staff, ensuring they are equipped with the necessary skills to provide exceptional care. Developing personalized care plans in collaboration with clients and their families is a key aspect of my role.
In my role as Deputy Care Manager, I work closely with the Care Managers to ensure our care services exceed national minimum standards set by regulatory bodies like the Care Quality Commission (CQC). I focus on maintaining person-centred care plans and ensuring compliance with regulatory requirements. Additionally, I take the lead in supervising staff, providing guidance, and fostering a culture of professionalism and teamwork.
Moreover, I handle client complaints, ensuring they are addressed promptly and effectively. Furthermore, I oversee the rota, ensuring the best match of care staff to each client's needs.
As Deputy Field Manager, I have a multifaceted role. Firstly, I train new staff members to ensure they're equipped with the necessary skills and support them in gaining confidence in their roles. Secondly, I conduct field visits to ensure our staff deliver high-quality care, adhering to health and safety standards and CQC regulations. I maintain meticulous records of observations and interactions, analyzing feedback to enhance performance. Additionally, I meet with new clients to understand their needs and develop personalized care plans, guaranteeing they receive optimal care.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact My Homecare Buckinghamshire & Oxfordshire to verify any information. View our terms and conditions. My Homecare Buckinghamshire & Oxfordshire has an Enhanced Service - more info.
