My Homecare Buckinghamshire & Oxfordshire

Suite C, Unit 1, Walton Lodge, Aylesbury HP21 7QY
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9.6 25 Reviews
  • My Homecare Buckinghamshire & Oxfordshire, Aylesbury
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Care Provided by My Homecare Buckinghamshire & Oxfordshire

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £29

Please arrange to speak to our Marketing team.

These prices are only a guideline, please contact My Homecare Buckinghamshire & Oxfordshire to find out the exact price for your requirements.

Contact My Homecare Buckinghamshire & Oxfordshire to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Contact My Homecare Buckinghamshire & Oxfordshire to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Blessing Ekundayo (Manager)
Are you the Owner/Manager of My Homecare Buckinghamshire & Oxfordshire? View your Advertising Options

My Homecare Buckinghamshire & Oxfordshire Reviews (25)

9.6

My Homecare Buckinghamshire & Oxfordshire has a Review Score of 9.6 (9.584) out of 10, based on 17 reviews in the last 2 years.
Over all time My Homecare Buckinghamshire & Oxfordshire has 25 reviews.

Overall Experience
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Date Published
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Reviewer Connection to My Homecare Buckinghamshire & Oxfordshire
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Total of 25, showing 1-20
Review from Nick H (Son of Client) published on 23 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was cared for by the My Homecare team for six weeks after his discharge from Hospital at which point he was severely debilitated.
Every member of the team we had dealings with were extremely professional and caring, making them a big part in his recovery.
I have no hesitation in recommending
this Care Team.
Reply from Ben Ekundayo, Registered Manager at My Homecare Buckinghamshire & OxfordshireDear Nick H, We are vey gald to hear that we contributed positively to your dad recovery. We will pass this on to the carers. My Homecare take pride in what we do, supporting the volurables as best as we can. ensuring that the care they recived are excetional and person cernterd. thank you.
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Review from Maggie C (Wife of Client) published on 14 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We appreciate the care and friendliness of the staff. The consistency is another thing to be appreciated. The time they arrive, the small number of carers we see (they don't change every day, chosen from a really large group). It allows me to get to know them and they can see the changes in the 'cared
for'.
Thank you for all your support.
Reply from Ben Ekundayo, Registered Manager at My Homecare Buckinghamshire & OxfordshireThank you so much for reviewing; my homecare will always do its best to meet client outcomes.
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Review from Russell H (Son of Client) published on 14 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum is very well looked after and the carers keep her laughing, which is wonderful to hear.
Reply from Ben Ekundayo, Registered Manager at My Homecare Buckinghamshire & OxfordshireThank you for reviewing us. We are very passionate about care and are very happy to see that we have made a difference to Mum's well-being.
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Review from H W (Daughter of Client) published on 14 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found the carers to be very caring and compassionate. Always treating my Mother with dignity and very supportive of me personally as a family member also caring for my Mother 5 days a week. The service is excellent and I would thoroughly recommend them.
Reply from Ben Ekundayo, Registered Manager at My Homecare Buckinghamshire & OxfordshireThank you for taking the time to review us, My Homecare takes pride in providing excellent care for those we support. Our staff are all well trained, experienced and supported.
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Review from Fernande M (Daughter of Client) published on 8 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My personnel experience the carers have a great relationship with my mother. Nothing is too much trouble and a great support for me. The interaction and care is just wonderful. Thank you.
Reply from Ben Ekundayo, Registered Manager at My Homecare Buckinghamshire & OxfordshireThank you so much for your kind words. We at My homecare go above and beyond to see that our clients care outcomes are meet, seeing to it that the clients are getting personalised care at all times.
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Review from S B (Client) published on 8 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very satisfied.
Reply from Ben Ekundayo, Registered Manager at My Homecare Buckinghamshire & OxfordshireThank you for your review and we are gland that we are meeting your care needs. Here at My Homecare we are passionate to see that our clients care and social needs are effectively supported with our team of well trained and compassionate carers.
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Review from M K (Wife of Client) published on 8 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I want to express my heartfelt gratitude for the exceptional support he received. The team showed incredible compassion, professionalism, and attentiveness to his needs. They not only cared for him physically but also ensured his comfort and dignity were always prioritised. Thank you for making a difficult
time more manageable with your kindness and dedication.
Reply from Ben Ekundayo, Registered Manager at My Homecare Buckinghamshire & OxfordshireWe do appreciate your heartfelt review, thank you and can only promise that we will do our best to see that we continue to improve in what we do out there in the community for our valuable clients.
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Review from R H (Client) assisted by family/friend published on 8 January 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Experience is variable, consistent with the variety of mixed teams, sometimes as frequent as daily. As with most work teams, certain partnerships with persons of similar work knowledge and ethic will create a more favourable outcome in my own personal view. My medical and physical conditions often create
nervousness as to who will appear on a daily basis. Though I understand that seemingly you need to do this my personal preference would be for a consistent pairing. creating knowledge and confidence in both directions.
Reply from Ben Ekundayo, Registered Manager at My Homecare Buckinghamshire & OxfordshireThnak you for your response, we will do our best to keep improving.
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Review from Christine P (Daughter of Client) published on 7 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been very happy with the members of the care staff who have attended to her needs and well-being and has a very happy relationship with them. I find them very helpful and work alongside us as a family and have got to know them as new friends.
Reply from Ben Ekundayo, Registered Manager at My Homecare Buckinghamshire & OxfordshireThank you so much for taking time out of your busy schedule to provide us with this review. We will share this with our staff; it is good for them to know that their genuine care and passion for clients have not gone unnoticed. My Homecare ensures that during the hiring process, we do all diligence to see that we are hiring those who genuinely care for people and have the passion to help. We provide extensive and personalised training to meet clients' personal-centred care needs.
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Review from I O (Wife of Client) assisted by family/friend published on 28 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Homecare has been looking after my husband since April 2023. I cannot fault the attention he receives. The carers always treat him with dignity and encouragement, their care twice each day is second to none. They are also concerned about my welfare which is comforting. I have no hesitation in recommending
My Homecare.
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Review from Noureen K (Client) published on 27 March 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am happy with their service. They come on time. If I have any concerns they listen to me and follow the instruction. They are polite and friendly. Always wear a uniform. Just it will be good and helpful if the company can provide shoe covers for them.
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Review from M L (Husband of Client) published on 13 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly, reliable and excellent service.
Reply from Ben Ekundayo, Registered Manager at My Homecare Buckinghamshire & OxfordshireThank you for your review; we are happy that you and your wife are very pleased with the service you are currently receiving from My Homecare. As a care provider, we always do our best to ensure that staff are fully inducted on every individual needs of our clients, thereby ensuring that they get person-centred care where they have 100% say.
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Review from R F (Husband of Client) published on 5 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Throughout the time that My Homecare have been looking after my wife, I have never had any cause for concern. The carers are all very competent and cheerful and interact very well with my wife. A rapport has been established between both sides and the visits are awaited with pleasure.
Thank you all.
Reply from Ben Ekundayo, Registered Manager at My Homecare Buckinghamshire & OxfordshireThank you for the feedback; we appreciate it. As a service, we have trained our staff to have absolute focus on the clients we support and their loved ones and are very knowledgeable of all the individual needs and care preferences.
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Review from S I (Daughter of Client) assisted by family/friend published on 5 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience with My Homecare so far has been very good. The staff and management are good, if we have any problems they listen to us and resolve them. My mum is treated with dignity and is overall happy with the service.
Reply from Ben Ekundayo, Registered Manager at My Homecare Buckinghamshire & OxfordshireThanks for your feedback and review. We appreciate it. My Homecare ensures that our clients can access the service easily and promptly when needed.
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Review from T H (Client) published on 5 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Good.
Reply from Ben Ekundayo, Registered Manager at My Homecare Buckinghamshire & OxfordshireThanks so much for taking the time to review our service. As a service, our staff and managers ensure that our clients are well cared for and engaged with what is happening to and around them.
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Review from M L (Client) published on 5 January 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are always pleasant and fulfil all my needs.
Reply from Ben Ekundayo, Registered Manager at My Homecare Buckinghamshire & OxfordshireThanks so much for your feedback. We are happy to hear that you are pleased with the services which is meeting your care needs and you are getting good value for your money.
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Review from Stephen M (Son of Client) published on 4 January 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am pleased with the care my mother receives. Although, the timing could be improved greatly. Certain members of staff that have visited my mother are and have been fantastic. I hope this will continue.
Reply from Ben Ekundayo, Registered Manager at My Homecare Buckinghamshire & OxfordshireThanks for the feedback and update. We are sorry to hear that the staff on some occasions have not been able to arrive dead to time for your mum's call. Sometimes, the timing could be out of the staff's control due to unprecedented circumstances, but My Homecare is working continuously to ensure that the team get to their clients within the agreed time window.
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Review from Patricia A (Wife of Client) published on 12 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to thank your staff in Slough area. I am a retired nurse midwife and health visitor. My husband has mixed dementia and can be extremely challenging.
Carers from My Homecare have been attending my husband for about a month and I cannot praise them enough. They are always on time, cheerful
and professional.
I am only happy that he is now home and receiving an excellent standard of care. Thank you My Homecare team.
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Review from C R (Daughter of Client) published on 29 December 2021 Submitted via Website • Report
Overall Experience 1.0 out of 5
Not impressed. I have complained to the CHC. Apparently, I have to use 200 characters but am not allowed to mention negligence.
Reply from Ben Ekundayo, Registered Manager at My Homecare Buckinghamshire & OxfordshireWe are sorry that you felt this way. As a service, we do all our best to provide a bespoke service for our clients and more than 90% of our clients will attest to that. However, we do understand that the expectations of our clients are different and where some of these expectations are beyond our control, we still do our best to manage them. Please do give us a call if you will like to discuss this further. Thanks.
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Review from Carole D (Daughter of Client) published on 13 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you to the Topkare Team of dedicated carers who made my mother, as comfortable as she could have possibly been in the last weeks of her 94-year life. Such professional, practical skills administered with empathy and respectful dignity for the patient and next of kin present during this difficult
time.
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Current Review Score: 9.6 (9.584)

Overview of Review Score

The Review Score of 9.6 (9.584) out of 10 for My Homecare Buckinghamshire & Oxfordshire is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.684 for My Homecare Buckinghamshire & Oxfordshire is calculated as follows: ( (70 Excellents x 5) + (25 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 98 Ratings = 4.684
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for My Homecare Buckinghamshire & Oxfordshire is based on 16 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4.9
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Aug 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Frequently Asked Questions about My Homecare Buckinghamshire & Oxfordshire

What Type of Services does My Homecare Buckinghamshire & Oxfordshire offer?

My Homecare Buckinghamshire & Oxfordshire offers Home Care.

How many Carers does My Homecare Buckinghamshire & Oxfordshire employ?

My Homecare Buckinghamshire & Oxfordshire employs 80 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact My Homecare Buckinghamshire & Oxfordshire to verify any information. View our terms and conditions. My Homecare Buckinghamshire & Oxfordshire has an Basic Service - more info.