Care Provided by Silverjen Ltd
Contract Durations
- Ongoing / Long Term
Age Ranges
- Older Person Care (65+)
Personal Care Services
- Washing & Dressing
Other Care Provided
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Funding & Fees
Contact Silverjen Ltd to get a personalised quote
Good to Know
Owner
- Silverjen Ltd
- Private Owned
Person in charge
- Sylvia Munensa (Manager)
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Silverjen Ltd Reviews (1)
8.0
Silverjen Ltd has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years.
Over all time Silverjen Ltd has 1 review.
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Overall Experience
Date Published
Reviewer Connection to Silverjen Ltd
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Review from Colin L (Husband of Client) published on 19 June 2025 Submitted via Website•
Overall Experience
Silverjen has been providing personal care to my wife for just over two years, as I am no longer able to do it safely on my own. My wife is severe stage Alzheimer, having been diagnosed at 53. Silverjen has been AMAZING, four visits per day, and has adapted to our needs and my wife's weight...
Silverjen has been providing personal care to my wife for just over two years, as I am no longer able to do it safely on my own. My wife is severe stage Alzheimer, having been diagnosed at 53. Silverjen has been AMAZING, four visits per day, and has adapted to our needs and my wife's weight bearing. We now need to use the hoist for morning call, lunchtime, tea time and bed time. Happy to shower every morning, shampoo every other day. Long hours but they never complain, on the contrary, happy and chatty and a pleasure to have in the house. Loving care. Silverjen also provides live-in respite care usually four nights every three or so months when I get away for a break.The live in usually arrives the afternoon or night before to enable a good handover. And the occasional 3-4 hours for a special night out like an art class. Silverjen is ANAZING. Great organisation. Lovely people. Much recommended.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 July 2025Overall
Requires improvement
Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
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