Trust Homecare Solution Cambridge Ltd

All carers are friendly and professional. All needs are met effectively.

My carers are very good.

All carers are friendly and helpful, and of course very caring.

The care has been exceptional and helped me on my recovery.

Trust Homecare are very good and the carers are caring.

Both my husband and I are very happy with Trust Homecare. They are very kind and caring. Always helpful. Communication between carers and us is really good.

All the carers are very friendly and kind they will contact me if they feel they need to. All are considerate and make my father feel comfortable at all times. They all seem to make him laugh and cheer him up. They help make him do exercises to keep him mobile.

I am very happy with the regular carers. They are excellent.

Carers looked after my mother very well and coped when she was difficult. They always rang me if there was a problem. The company were very amenable and did everything they could to provide me with the service I needed when I needed it. They were all unfailingly polite and helpful.

The staff are always caring and compassionate, will always ask if there is anything they can do to help, be it simply washing up or sweeping the floor. Managers do regular check-ins and review care plans regularly and they ensure that as needs change they are still met.

Excellent care at all times. Carers are polite, friendly and efficient.

I have been very pleased with the service that Trust Homecare has given my father. The staff treated him with dignity and helped him to stay living at home.

We have had a very good experience with Trust Homecare Solution. The staff have all been very professional, kind and friendly. Our particular case has been very complex and this has been managed well. We have had good communications from all of the team. We have also been extremely fortunate to have a fabulous day sitter/companion who has been reliable and always treated my friend with the greatest respect and compassion. We would definitely recommend their services.

All carers are well-trained and professional. they are all friendly and very helpful. We are very happy with all personnel who arrive with a smile and we are happy with flexibility the service offers.

Good communication for the needs required friendly staff very helpful overall. From the outset a little shaky start but once schedule was confirmed it worked well. Generally all was good and worked well.

The live-in care provided for my mother starting end of 2023 was a very reassuring experience for me,(and as a knock-on result, also for my family) for which I was, and will continue to be, very grateful. I could be at home, safe in the knowledge that no harm would come to my mother, that she would, overall, have the best support, and that someone would contact me if required. All the carers were kind. If I was to look to improve the experience it would be for more carers to be able to cook and be comfortable at preparing meals from fresh, not just processed food in a microwave. This is not easy for Trust Homecare to make happen, which I appreciate. In the future, maybe more in-depth training on specific illnesses might be possible. During March the dynamic between the carers and my mother was particularly good and inclusive. We had carers who looked to make a difference, to make the right decisions and not to take the easy option. Admin office support was very good. Trust Homecare is a slick operation.

We had no experience of home care services and were not sure what to expect, however, your staff were absolutely fantastic with my father-in-law making him feel easy and helping him at the same time. This gave my wife and I some comfort in knowing that we could leave him on occasion for your team to look after - this was a great comfort to us. Your staff are extremely engaging and friendly whilst being highly professional at the same time. For the regular carers who visited we were able to welcome them into our home and have a pleasant engagement with them.

All the staff are very professional and very friendly. I would recommend Trust Homecare to anybody.

My carer looks after me very well and I always feel safe when I am with her, if the weather is cold she will always have extra clothing to keep me warm.

Very good. they are kind and caring.