Trust Homecare Solution Cambridge Ltd

My dad received the very best of care from Trust Homecare. All the staff were so kind and supportive and really tried to do their very best for my dad. I am a carer myself and the care my dad got was outstanding. I was also impressed at how they updated the care plans each time his condition changed so every area of his care was covered.

Trust Homecare staff were very caring and respectful of my husband and home. At all times professional, responsive and reliable.

I would absolutely recommend their service, the carers are kind, respectful and reliable, and the company itself have been excellent, providing professional support, even at very short notice, with genuine concern and care at all times.

Feel very comfortable in their care.

Thank you.

My experience has been, on the whole, satisfactory and helpful.

I would recommend Trust Homecare Solution to anyone. The carers are efficient, caring and respectful to my father. Any problems we had were dealt with immediately. Many thanks to all who work so hard, I couldn't manage without you!

In a difficult time, we are supported by the whole team as everything was new to us. The staff are all compassionate and confident with their job roles. They reassure us at times of our uncertainties, they are very responsive as they liaise our concerns to their managers. We are unable to cope without the help of Trust Homecare Solution at our difficult time.

The care my mother has is exceptional. Professional, kind, consistent and very patient. We feel very fortunate to welcome carers into the house. Thank you to managers and all individuals who make it work so well.

I had to give a star rating for management for my review with regards to mum's care to be processed, but cannot in all honesty make any informed comment, because I had no involvement with management.

Trust Homecare is a very well-run company. Their staff are well trained, helpful, charming and very efficient in their tasks. I would happily recommend their services to anyone.

We were very happy with the care that my husband received. The team were very professional in their care and took a good interest in my husband, going the extra mile, at times.

Wholeheartedly recommend the team at Trust Homecare Solutions. It's been a whirlwind, as many families must experience, looking after elderly family members with progressing dementia, things happen quite quickly. I reached out and met with a member of staff who came out to do an assessment very quickly and was able to assemble her team at very short notice. To come into our home for "waking nights" (night duty, so my mum and I could sleep while my Dad was monitored). It worked very well, the carers are all really gentle and calming. Thanks for doing this- especially at short notice, much appreciated.

Thank you so much for the marvellous care you have provided over the last five weeks to my mum at our home, funded by the NHS under the discharge to assess scheme. When Mum first came out of the hospital, she was very fragile, having been successfully treated for sepsis. All your staff at Trust Homecare are so helpful, cheerful, positive, professional and caring - we have been really impressed and touched. I am pleased to say that Mum is now doing much better, and I am sure a large part of her recovery is down to you!

I needed a carer on short notice to look after my dad and was really happy with the service and support from Trust Homecare. They were able to support our exact caring needs. I will certainly contact you again in the future when needed.

Exemplary care delivered, encapsulating compassion, common sense and maintaining the dignity of the patient. Each carer is as unique as their fingerprints, however, all carers encountered to date, reflect humanity and quality values.

Trust Homecare provided us with four daily carers from December 2021 until July 2022. The carers were all excellent, very competent, reliable, expert, kind and punctual. The last month, we had two live-in carers. The first was here three weeks and was first rate. The second carer filled in for her while she was on holiday and wasn't quite equal to the demands of the situation which ended up with the patient going to hospital. We were deeply grateful to Trust Homecare for the high quality of their care.

Very good. Hope to have for some time. Been looking after me for hip, three months now, and hope to have them when I have an operation on my shoulder. Would like to have them again in October

Only area of improvement would be continuity. It's important to see the same people regularly interspersed with others. Carers are always pleasant and happy. Much needed when isolated at home.

Staff from Trust Homecare Solution Ltd have visited my home for the last 8 weeks while I recovered from a leg fracture. Without exception, they have delivered personal care in an exemplary fashion. They have all been unfailingly polite, cheerful, punctual and have delivered the service with good humour. Nothing has been too much trouble for them and it has helped me to recover faster. I am very grateful to them. They made sure I was comfortable, washed my hair, one of them even turned my mattress for me and they all showed perfectly professional manners.