Rates will depend on the length of the call required
These prices are only a guideline, please contact Herts at Home to find out the exact price for your requirements.
Herts at Home has a Review Score of 9.7 (9.721) out of 10, based on 24 reviews in the last 2 years.
Over all time Herts at Home has 24 reviews.
Thank you so much for taking the time to share your thoughts. We're truly grateful for your kind words about the team at Lea Springs - it means a lot to know that your mum feels supported and that our staff have been kind and patient in their care.We understand your concerns around the limitations of what we're permitted to do, particularly with food preparation and time constraints. These are important points, and we're always looking for ways to improve within the guidelines we must follow. Your feedback helps us reflect on how we can continue to enhance the support we provide.It's lovely to hear that your mum is as happy as she can be, and we're committed to doing all we can to support her independence and wellbeing. If you ever have any questions or suggestions, please don't hesitate to reach out - we're always here to listen.
Things that could be improved:
A standardised level of care. One of our carers regularly completes all the items requested on the app., to a very high standard,
Personally for me.
My husband's disability has changed our lives completely. I would not choose to be in the position of being his 24/7 carer. I appreciate the carers who are sympathetic and show respect to me.
Thank you for your kind words and for sharing your experience. We're so glad our carers have been a helpful support to you. We also appreciate your honest feedback-it's important to us. We're reviewing our processes to ensure more consistent care, including time management and accurate note-taking. We'll remind all carers to sign out appropriately and maintain clear, honest records. We also want to acknowledge the challenges you face as a full-time carer. Your strength is admirable, and we're committed to supporting you with respect and compassion. Please don't hesitate to reach out if we can do more.
Thank you so much for your kind words and for taking the time to share your experience with Herts at Home. We're absolutely delighted to hear that our team has made such a positive difference for you and your family.We understand how daunting it can be to start something new, and we're so pleased that our staff were able to put you at ease from the very beginning. It's wonderful to know that our carers have provided not just practical support, but also peace of mind-that truly means the world to us.Your feedback about everything running like clockwork and the communication from our carers is incredibly encouraging. We'll be sure to pass your lovely comments on to the whole team-they'll be thrilled to hear it
Thank you so much for your wonderful feedback. It's incredibly touching to hear how much joy and comfort our carers bring to your mum - making her smile and laugh is exactly what we hope for every day. We're also truly grateful for your trust in both our care team and our management. Your kind words mean a great deal to all of us, and we'll be sure to share them with the entire team. Thank you again for your support - it's a privilege to care for your mum.
Thank you so much for your kind words and for taking the time to share your experience. We're truly honored to be able to support your mum and your family. It means the world to us to hear that she has built such a lovely bond with our carers - that connection is at the heart of everything we do. Knowing that our care helps keep her safe and comfortable in her own home is exactly why we do what we do. We'll be sure to pass your message on to the team - it will mean so much to them.
Thank you so much for your kind words and positive feedback. We are delighted to hear that our manager and team were able to provide exceptional care for your Auntie. It is our priority to ensure that everyone receives the best possible support, and we are glad that our efforts to keep you informed about her hospital admissions and overall well-being brought comfort to your family. We understand the challenges of being a fair distance away, and we strive to go above and beyond to bridge that gap and offer peace of mind. Your gratitude means a lot to us, and we are truly honored to have been able to assist your Auntie and your family during this time. Thank you once again for sharing your experience. It motivates us to continue delivering high-quality care and support to all our service users and their families.
Thank you so much for your kind words and positive feedback! We're thrilled to hear that you had a very good experience with all our carers, and that some stood out as exceptional. It's wonderful to know that you found our team to be friendly and competent. Your satisfaction is our top priority, and your review motivates us to continue providing the best care possible. If there's anything more we can do for you, please don't hesitate to let us know.
Thank you for sharing your feedback. We regret to hear that your experience did not meet your expectations. We have conducted a thorough review in accordance with our established complaints process and have communicated our findings to you.
Thank you for sharing your experience working with the team at Herts at Home. It's wonderful to hear about the positive impact they have on your client's well-being. Your dedication as a Creative and Autism Practitioner is truly commendable, especially given the challenges that can arise in understanding and supporting an autistic individual. Your collaboration with the Herts at Home team to ensure a person-centred approach is inspiring. It's clear that your regular communication and efforts to minimise misunderstandings are crucial in providing the best care for your client. Thank you for your commitment to making a difference in your client's life and for recognising the essential support provided by Herts at Home. Your feedback highlights the importance of teamwork and specialised care in enhancing the quality of life for individuals with autism.
Thank you so much for your kind words and for taking the time to share your experience. We are deeply touched by your gratitude and are honored to have been able to support your family during such a challenging time. Our care team and manager are truly dedicated to providing the best possible care, and it means the world to us to know that their efforts made a significant difference for your parent and your family. Your appreciation and recognition of their hard work and dedication are incredibly motivating for all of us. We are so glad to hear that the support from our team has been a source of strength for you. Your feedback inspires us to continue striving for excellence in the care we provide. Thank you once again for your heartfelt message. We are here for you and your family whenever you need us.
Thank you so much for your review. It's fantastic to hear your Mum feels so well cared for. We are delighted to hear your experience with the care team is so positive and that the care team treat your mum in such a kind and caring way. We are committed to the care of all the people we support, our care team are really dedicated and would be delighted that their commitment to your mum's care has resulted in such a positive experience. Your mum is such a pleasure to care for, and it is great working alongside you to ensure your mum's wellbeing. Thank you so very much for spending your time acknowledging the care team and writing such a positive review.
Thank you so much for your heartfelt review. We are delighted to hear that your mum loves her time with us and that our care team has made such a positive impact on her life. It's wonderful to know that she feels well looked after and enjoys the company of our staff. We strive to create a warm and supportive environment for all our residents, and it's incredibly rewarding to hear that our efforts are appreciated. Your kind words about our team's dedication to cleanliness, communication, and encouraging participation in community activities mean a lot to us. We are also pleased to hear that you feel informed and reassured about your mum's health and well-being. Our team takes great pride in working closely with medical professionals to ensure the best care for our residents. Thank you once again for your kind words and support. We will continue to do our best to provide excellent care and a loving environment for your mum and all our residents.
Thank you so much for your kind words and thoughtful review. We are delighted to hear that your sister has had such a positive experience with our team. Our manager and staff strive to provide professional, warm, and caring service, and it is truly rewarding to know that their efforts are appreciated. We are committed to going above and beyond to assist and improve the lives of those we care for, and your feedback reinforces the dedication and compassion our team brings to their work every day. It is a privilege to look after your sister, and we are grateful for the trust you have placed in us. Thank you once again for your praise and support.
Thank you so much for sharing your experience with us. We're truly grateful for your kind words and are delighted to hear that the care and support provided to your mum have been outstanding. It's heartening to know that our team has been able to work closely with you to keep regular updates on your mum's needs and ensure they are all being met. We understand how challenging daily struggles can be, and we are committed to making sure nothing is too much for our dedicated staff. Your feedback is incredibly valuable to us, and it motivates us to continue providing the highest level of care and support. Thank you for trusting us with your mum's care. If there's anything more we can do, please don't hesitate to let us know.
Thank you so much for your heartfelt review! We're thrilled to hear that your mum has settled in well at Temple Court. It's wonderful to know that our team of carers, including Tilly, have made such a positive impact with their exceptional service and loving care. Your kind words mean a lot to us and will certainly be shared with the entire team. We are committed to maintaining the high standards of care and support that you and your mum have experienced. Thank you once again for your appreciation and trust in us!
Thank you so much for your wonderful review! We are delighted to hear that our care manager and team have made such a positive impact on your mum's life, allowing her to maintain her independence in her own flat. It's heartwarming to know that our team's dedication and commitment have provided you and your family with peace of mind and support. Your special mention of our staff members is greatly appreciated, and we will be sure to pass on your kind words to them. Their hard work and love for their job truly shine through, and it's rewarding to see how valued they are by you and your family. Thank you for acknowledging the efforts of our team. We are committed to continuing to provide the exceptional care and support that your mum deserves. Your appreciation means the world to us, and we are grateful for your trust in our services.
Thank you so much for your kind review regarding the lovely care your Nan is receiving from us. We are so happy to hear that the carers are bringing her joy each morning. The whole Herts at Home team enjoys visiting and supporting your Nan and hearing her lovely life stories. She is truly such a joy to care for. We are pleased that we are providing a service which suits your Nan's needs, and she has built a positive rapport with the carers. We really appreciate your review and look forward to supporting your kind Nan for the foreseeable future.
Thank you for the kind words, Mum was apprehensive upon joining our service, but I am so very happy to see the lovely relationships built with two of our care workers, it is a pleasure to care for Mum and I know that the care workers enjoy their visits with her as much as she does them.
Thank you for sharing your heartfelt experience with Herts at Home. We are deeply honoured to have been entrusted with the care of your mother. It was an absolute pleasure to care for your mother. She often shared delightful stories from her dancing days, which brought joy to everyone around her. Your mother had a wonderful rapport with all the carers, who genuinely enjoyed their visits with her. She was always accommodating and never found anything too much trouble. Her kindness, caring nature, and infectious laughter made her a truly special person to be around. Your recommendation means a lot to us, especially considering the concerns you mentioned from others' experiences. We strive to offer the best possible care and support to all our clients and their families. Thank you once again for your kind words and for recommending Herts at Home. We are here to support you, and your loved ones whenever needed.
Thank you, we are happy to hear you feel assured and happy that Mum is cared for in the best capable hands by all the team at Herts at Home.
The Review Score of 9.7 (9.721) out of 10 for Herts at Home is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Herts at Home is based on 23 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5There are no team members posted.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Herts at Home to verify any information. View our terms and conditions. Herts at Home has an Basic Service - more info.