Walfinch Harrow & Brent

Suite 206A, 2nd Floor, 1-9 St Ann's Road, Harrow HA1 1LQ
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9.9 21 Reviews
  • Walfinch Harrow & Brent, Harrow

Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Adult Home Care (18+)
  • Respite Care

Personal Care & Household Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Domestic Services / Home Help
  • Companionship
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Sit in Service

Other Care Provided

  • Older Person Care
  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge
  • Cancer Care
  • High Dependency Care, two carers attending
  • Alcohol / Drug Misuse

Funding & Fees

  • Hourly Visiting Care Fees: £28 – £30
  • Weekly Live-in Care Fees: £1450 – £1650

We offer tailored care packaged to suit individual needs and circumstances

These prices are only a guideline, please contact Walfinch Harrow & Brent to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Group/Owner

Person in charge

  • Shilpi Verma (Registered Manager)

Walfinch Harrow & Brent Reviews (21)

Total of 21, showing 21-21
9.9

Walfinch Harrow & Brent has a Review Score of 9.9 (9.886) out of 10, based on 12 reviews in the last 2 years. Over all time Walfinch Harrow & Brent has 21 reviews.

Overall Experience

  • 18
  • 3
  • 0
  • 0
  • 0

Date Published

21
5
10
12
9
Overall Experience  Overall Experience 5.0 out of 5

The care and treatment provided by Christies Care Harrow for my mother in her final days was absolutely faultless. Although it was only for a week, the care coordinator and team were professional throughout and could not have helped care for her any more than they did. By visiting twice a day (or three
or four times if we requested) they were able to help wash her and change her clothing and bedsheets and carry out the exercises we were not able to do, whilst keeping my mum as pain-free as possible. We would have been absolutely lost without the care coordinator and her team. They were able to help provide us with help and advice for what to do throughout the day/night when they were not there, and also reassure us that what we were doing was correct. We could not have wished for a better team to care for Mum during her final days which we will be eternally grateful for, and we would recommend Christies Care and especially the care coordinator and all of her team to any other family faced in a similar situation.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.9 (9.886)

Overview of Review Score

The Review Score of 9.9 (9.886) out of 10 for Walfinch Harrow & Brent is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.886 for Walfinch Harrow & Brent is calculated as follows: ( (62 Excellents x 5) + (8 Goods x 4) ) ÷ 70 Ratings = 4.886

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Walfinch Harrow & Brent is based on 12 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Jun 2022

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (3)

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