Walfinch Harrow & Brent

Suite 206A, 2nd Floor, 1-9 St Ann's Road, Harrow HA1 1LQ
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9.8 26 Reviews
  • Walfinch Harrow & Brent, Harrow
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Care Provided by Walfinch Harrow & Brent

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £28 – £30
  • Weekly Live-in Care Fees: £1450 – £1650

We offer tailored care packaged to suit individual needs and circumstances

These prices are only a guideline, please contact Walfinch Harrow & Brent to find out the exact price for your requirements.

Contact Walfinch Harrow & Brent to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Walfinch Harrow & Brent to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Shilpi Verma (Registered Manager)
Are you the Owner/Manager of Walfinch Harrow & Brent? View your Advertising Options

Walfinch Harrow & Brent Reviews (26)

9.8

Walfinch Harrow & Brent has a Review Score of 9.8 (9.791) out of 10, based on 17 reviews in the last 2 years.
Over all time Walfinch Harrow & Brent has 26 reviews.

Overall Experience
  • 22
  • 4
  • 0
  • 0
  • 0
Date Published
  • 26
  • 10
  • 11
  • 17
  • 9
Reviewer Connection to Walfinch Harrow & Brent
  • 10
  • 7
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 26, showing 21-26
Review from B S (Daughter of Client) published on 8 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would highly recommend Walfinch, Harrow & Brent agency to anyone. I used their services when my father was coming out of the hospital. I found them to be both very professional and supportive. The managing director and her team were approachable and always willing to listen and help in any way they
could. I even got some valuable advice from the staff regarding my dad's dementia issue. The company also appeared to be supporting their carer as well as listening to any of our concerns. I wanted a carer who could speak Punjabi, which is my father's mother tongue, to ease Dad back into his home environment. The staff member was a blessing. She was very caring and treated my father with the greatest of respect. When providing personal care, she did so by keeping his dignity at all times. The meals were freshly cooked and the house was always clean and tidy. Medications were administered on time throughout the day. We could trust the carer and didn’t have to prompt her to do anything. If funds were not an issue would use them again
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Review from Marilyn H (Client) published on 20 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I needed twice daily help after a major shoulder operation. The service was excellent. The ladies looked after my personal needs and helped around the house. They helped with my very important exercises. Very bright, cheerful and competent. I am sure this helped with my recovery. Punctuality was pretty
good. Took me for a short walk twice a day.
I would recommend this agency.
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  • Treated with Dignity
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Review from Francesca W (Daughter-in-law of Client) published on 13 July 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
The carers are just incredible and a credit to Christies Care!
We are so grateful for their professionalism, kindness and care for my mother-in-law and the rest of the family in the last few weeks of her life.
Christies Care were very accommodating and helped us a great deal, having been completely
new to needing care.
The carers, in particular, I can’t thank enough for being such lovely, kind and caring ladies.
  • Staff
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Review from Dexter L (Uncle of Client) published on 9 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I'm a client of Christie’s Care and they did a wonderful job in caring for my niece in her last days. I couldn't speak more highly of them, from the management to the carers. The carers in particular.
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Review from Rabia R (Daughter of Client) published on 21 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I chose Christies Care for my mother's care as the owner of Christies was very personable in really understanding my mother's specific language, cultural and religious needs and sensitivities when appointing carers. Although this took a little time to set set up, I felt Christies were working with us
as a family, we were not "just another client". We were going through a difficult time as my mother was a palliative cancer care patient. The carers were lovely and flexible to assist my mother with her personal care, preparing food and domestic help and giving moral support to both my mother and me. Unfortunately we only used Christies for approximately two weeks, as my mother's health declined rapidly and she passed away, but I'm sure we would have continued to use Christies if my mother was still with us. Thank you Christies.
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Review from Steven M (Son of Client) published on 9 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care and treatment provided by Christies Care Harrow for my mother in her final days was absolutely faultless. Although it was only for a week, the care coordinator and team were professional throughout and could not have helped care for her any more than they did. By visiting twice a day (or three
or four times if we requested) they were able to help wash her and change her clothing and bedsheets and carry out the exercises we were not able to do, whilst keeping my mum as pain-free as possible. We would have been absolutely lost without the care coordinator and her team. They were able to help provide us with help and advice for what to do throughout the day/night when they were not there, and also reassure us that what we were doing was correct. We could not have wished for a better team to care for Mum during her final days which we will be eternally grateful for, and we would recommend Christies Care and especially the care coordinator and all of her team to any other family faced in a similar situation.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.8 (9.791)

Overview of Review Score

The Review Score of 9.8 (9.791) out of 10 for Walfinch Harrow & Brent is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.866 for Walfinch Harrow & Brent is calculated as follows: ( (84 Excellents x 5) + (13 Goods x 4) ) ÷ 97 Ratings = 4.866
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Walfinch Harrow & Brent is based on 17 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4.925
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Jun 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (3)

Meet the Team (0)

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