Ethica Care Hemel Hempstead and St Albans

Unit 3, Amberside House, Wood Lane, Hemel Hempstead HP2 4TP
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9.0 9 Reviews
  • Ethica Care Hemel Hempstead and St Albans, Hemel Hempstead
Ethica Care Hemel Hempstead and St Albans offers home care services in the local area.

Home care services include personal care such as help showering, support for physical disabilities, learning disabilities, dementia care, complex care needs, help with household chores, respite care, live-in care and palliative care.

Trained staff give people dignified and respectful care at all times.
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £30
  • Weekly Live-in Care Fees: £1350 – £1550

The above rates are negotiable and are dependent on the individual's needs

These prices are only a guideline, please contact Ethica Care Hemel Hempstead and St Albans to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Person in charge

  • Cheryl Marr (Registered Manager)

Ethica Care Hemel Hempstead and St Albans Reviews (9)

9.0

Ethica Care Hemel Hempstead and St Albans has a Review Score of 9.0 (8.973) out of 10, based on 9 reviews in the last 2 years.
Over all time Ethica Care Hemel Hempstead and St Albans has 9 reviews.

Overall Experience
  • 4
  • 4
  • 0
  • 0
  • 1
Date Published
  • 9
  • 1
  • 5
  • 9
  • 0
Reviewer Connection to Ethica Care Hemel Hempstead and St Albans
  • 5
  • 2
  • 1
  • 1
Total of 9, showing 1-9
Review from Carole F (Daughter of Client) published on 29 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All care staff are great
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from H M (Mother of Client) published on 7 November 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Both my son (client) and I (his mother and carer) are very satisfied with the service we received. All the carers are pleasant, seem competent and are understanding to my son's needs. He has learning disability as well as physical.
Reply from Eleni Demetriou, Registered Manager at Ethica Care Hemel Hempstead and St Albans

Thank you for your feedback, I will make sure this is passed onto the team.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from D C (Client) published on 1 November 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am happy with service. Very reliable.
Reply from Eleni Demetriou, Registered Manager at Ethica Care Hemel Hempstead and St Albans

Thank you for your feedback, I will ensure this is passed onto the team.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Terry T (Husband of Client) published on 23 October 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Some carers have been good, some better than others, it's easy to see the ones with less experience, all have treated us both with respect. Furnishing in the house is not very well respected, should always wipe feet when entering the house and in inclement weather, should always wear feet covers and
should not put equipment on the settee or chairs in case of spillage. In most cases arrive on time.
Reply from Eleni Demetriou, Registered Manager at Ethica Care Hemel Hempstead and St Albans

Thank you for your feedback. I will ensure this is passed onto the relevant staff members.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from K M (Client) published on 2 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Carers are really good and considerate.
Reply from Eleni Demetriou, Registered Manager at Ethica Care Hemel Hempstead and St Albans

Thank you for your review, I will pass this on to the team.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from A W (Mother of Client) published on 20 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Ethica are the third agency we have had and they are the best by far. The carers are hard-working and respectful and the office team listen to your needs and work hard to meet them.
Reply from Eleni Demetriou, Registered Manager at Ethica Care Hemel Hempstead and St Albans

Thank you for your feedback. I will ensure this is passed onto the carers and the team.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Z M (Client) published on 18 September 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My regular carer was away and the replacement was the same lady for both my weekday visits. Thank you.
Reply from Eleni Demetriou, Registered Manager at Ethica Care Hemel Hempstead and St Albans

Thank you for your feedback. I will certainly pass this along to the team.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from R B (Client) assisted by family/friend published on 28 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am writing this review on behalf of my husband's provider Ethical Care who are very professional in what they do. The carers have become part of our family. The carers can't do enough for my husband.
Reply from Eleni Demetriou, Registered Manager at Ethica Care Hemel Hempstead and St Albans

Thank you for your positive feedback, we will certainly pass this on to the care workers.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Jody M (Client) published on 12 August 2024 Submitted via Website • Report
Overall Experience 1.0 out of 5
You were more than aware of the carer refusing to leave as it was reported to safeguarding and I was being repeatedly called by your office and made to feel intimidated into dropping the safeguarding concern and as you were saying the staff stayed for the whole call is rubbish, and can be proven with
CCTV from my brother's address at the other end of Hemel, proving the main carer was spending the whole call at his house have barbecues in his back garden, so again more lies.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.0 (8.973)

Overview of Review Score

The Review Score of 9.0 (8.973) out of 10 for Ethica Care Hemel Hempstead and St Albans is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.2 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.173 for Ethica Care Hemel Hempstead and St Albans is calculated as follows: ( (28 Excellents x 5) + (17 Goods x 4) + (1 Satisfactorys x 3) + (6 Very Poors x 1) ) ÷ 52 Ratings = 4.173
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Ethica Care Hemel Hempstead and St Albans is based on 8 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 = 4.8
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (1)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Ethica Care Hemel Hempstead and St Albans

What Type of Services does Ethica Care Hemel Hempstead and St Albans offer?

Ethica Care Hemel Hempstead and St Albans offers Home Care.

How many Carers does Ethica Care Hemel Hempstead and St Albans employ?

Ethica Care Hemel Hempstead and St Albans employs 49 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Ethica Care Hemel Hempstead and St Albans to verify any information. View our terms and conditions. Ethica Care Hemel Hempstead and St Albans has an Enhanced Service - more info.