Ethica Care Hemel Hempstead and St Albans

All care staff are great

Both my son (client) and I (his mother and carer) are very satisfied with the service we received. All the carers are pleasant, seem competent and are understanding to my son's needs. He has learning disability as well as physical.

I am happy with service. Very reliable.

Some carers have been good, some better than others, it's easy to see the ones with less experience, all have treated us both with respect. Furnishing in the house is not very well respected, should always wipe feet when entering the house and in inclement weather, should always wear feet covers and should not put equipment on the settee or chairs in case of spillage. In most cases arrive on time.

Carers are really good and considerate.

Ethica are the third agency we have had and they are the best by far. The carers are hard-working and respectful and the office team listen to your needs and work hard to meet them.

My regular carer was away and the replacement was the same lady for both my weekday visits. Thank you.

I am writing this review on behalf of my husband's provider Ethical Care who are very professional in what they do. The carers have become part of our family. The carers can't do enough for my husband.

You were more than aware of the carer refusing to leave as it was reported to safeguarding and I was being repeatedly called by your office and made to feel intimidated into dropping the safeguarding concern and as you were saying the staff stayed for the whole call is rubbish, and can be proven with CCTV from my brother's address at the other end of Hemel, proving the main carer was spending the whole call at his house have barbecues in his back garden, so again more lies.