Whitehills Care Ltd

Stuart House, East Wing, St John's Street, Peterborough PE1 5DD
8.0 1 Review
  • Whitehills Care Ltd, Peterborough

Care Provided by Whitehills Care Ltd

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing

Other Care Provided

  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Good to Know

Owner

  • Whitehills Care Ltd
  • Privately Owned

Person in Charge

  • Prodine Kubalalika (Manager)
Are you the Owner/Manager of Whitehills Care Ltd? View your Advertising Options
8.0

Whitehills Care Ltd has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years.
Over all time Whitehills Care Ltd has 1 review.

Overall Experience
  • 1
  • 0
  • 0
  • 0
  • 0
Date Published
  • 1
  • 1
  • 1
  • 1
  • 0
Reviewer Connection to Whitehills Care Ltd
  • 1
Total of 1, showing 1-1
Review from G J (Daughter of Client) published on 7 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I think I speak on behalf of Mother and all us siblings in saying we are very pleased with the care Whitehills Care Ltd in particular Gillian and Charity have all shown to Anne.
For us the most important thing was Mother felt very comfortable with you all right from the beginning - it was not an easy
decision for her to accept that she needed the extra help but you have all made the transition seamless for her. You are all very professional, reliable, helpful and kind and she really looks forward to your arrival morning and evening. For us, as her children, it has taken quite a lot of pressure off us and, although we can cope with appointments, shopping etc, during the day, we very much appreciate your help at either end of the day. I would certainly have no hesitation in recommending you and your services to other people.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Whitehills Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Whitehills Care Ltd is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Whitehills Care Ltd is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Loading

Loading

Awards / Recognitions (0)

Loading...

Meet the Team (0)

There are no team members posted.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Whitehills Care Ltd to verify any information. View our terms and conditions. Whitehills Care Ltd has an Basic Service - more info.