Care Provided by Home Instead (Knowsley & Liverpool East)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 60 minutes
Duration of Care
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Level of Care
Personal Care
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Help at Home
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Specialist Care Conditions
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
Contact Home Instead (Knowsley & Liverpool East) to get a personalised quote
The price(s) shown are provided by the agency. Contact Home Instead (Knowsley & Liverpool East) for full pricing details and T&Cs.
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
Good to Know
Group / Owner
- Home Instead
- Private Owned
Person in charge
- Barry Lambert (Director)
Are you the Owner/Manager of Home Instead (Knowsley & Liverpool East)?View your Advertising Options
Home Instead (Knowsley & Liverpool East) Reviews (47)
9.8
Home Instead (Knowsley & Liverpool East) has a Review Score of 9.8 (9.760) out of 10, based on 11 reviews in the last 2 years.
Over all time Home Instead (Knowsley & Liverpool East) has 47 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Home Instead (Knowsley & Liverpool East)
Loading...
Review from Jeanette J (Niece of Client) published on 29 May 2026 Submitted via Website•
Overall Experience
Highly recommend Home Instead carers. My elderly aunt initially battled against having carers in her home but once she established a rapport with her care team she increased her care package. She enjoyed the company and the carers were all polite and efficient with a can do attitude.
The office...
Highly recommend Home Instead carers. My elderly aunt initially battled against having carers in her home but once she established a rapport with her care team she increased her care package. She enjoyed the company and the carers were all polite and efficient with a can do attitude.
The office staff and the carers where all very approachable and I was very happy with the standards provided
Review from A P (Daughter of Client) published on 29 May 2026 Submitted via Website•
Overall Experience
Care pros that go above & beyond. They care for mum with compassion & treat her with dignity.
Mum has formed a lovely bond with her carers; they know her so well, any health issues are identified and acted upon quickly for the best outcome. Communication is excellent and we feel fully supported...
Care pros that go above & beyond. They care for mum with compassion & treat her with dignity.
Mum has formed a lovely bond with her carers; they know her so well, any health issues are identified and acted upon quickly for the best outcome. Communication is excellent and we feel fully supported as a family.
Review from Sue G (Daughter of Client) published on 28 May 2026 Submitted via Website•
Overall Experience
The team of carers we had for mum were so kind and supportive to my mum and our whole family. Nothing was too much trouble for them and they made every effort to help us cope with the emotional and physical impact of mums Alzheimer's disease. Our family were confident that the care team would act...
The team of carers we had for mum were so kind and supportive to my mum and our whole family. Nothing was too much trouble for them and they made every effort to help us cope with the emotional and physical impact of mums Alzheimer's disease. Our family were confident that the care team would act in mums best interests at all times. They adapted mums care plan to reflect her needs at each stage of her condition. They showed care and compassion and it was very obvious to us how much they loved looking after mum. There were a few carers who were regulars to mum & dads house and I would like to thank them in particular. Even when mum was in her final stage and after she passed away they remained in contact with us, came to hr funeral and have visited my dad several times since then. It means such a lot to our family to know that mum was loved by everyone who knew her and the continued visits to see dad are testament to that.
Review from Gillian O (Daughter of Client) published on 28 May 2026 Submitted via Website•
Overall Experience
We've had home instead helping Dad with day to day companionship, care and cleaning for some time now. Really can't fault them. The staff are so lovely and actually care. It's very reassuring that when we're in work he's being properly looked after. I have recommended them to several people...
We've had home instead helping Dad with day to day companionship, care and cleaning for some time now. Really can't fault them. The staff are so lovely and actually care. It's very reassuring that when we're in work he's being properly looked after. I have recommended them to several people looking for the same service.
Review from B K (Client / Service User) published on 23 April 2026 Submitted via Postal Review Card•
Overall Experience
I think Home Instead is wonderful, which means I can stay in my own home. All the carers are very patient and understanding. It's so nice to have a chat with them.
I think Home Instead is wonderful, which means I can stay in my own home. All the carers are very patient and understanding. It's so nice to have a chat with them.
Review from E G (Client / Service User) published on 23 April 2026 Submitted via Postal Review Card•
Overall Experience
I am happy with both my carers and Home Instead in general.
I am happy with both my carers and Home Instead in general.
Review from Jan J (Daughter of Client) published on 9 February 2026 Submitted via Website•
Overall Experience
A very big thank you to all of the carers that formed a very caring and dedicated team of special people who looked after mum when she was at home.
Home Instead became like family and we were so grateful for all that they did and the exceptional support you provided; not only to our mum, but to us...
A very big thank you to all of the carers that formed a very caring and dedicated team of special people who looked after mum when she was at home.
Home Instead became like family and we were so grateful for all that they did and the exceptional support you provided; not only to our mum, but to us too as a family.
Each and every one of us in the family would recommend HI to families looking for a care package for their loved ones. We found HI through a recommendation after using two substantial care agencies, and we are more than grateful for the first class care that was provided.
It was never too much for the team to go the extra mile and could always manage to fit in extra care if we needed at short notice.
Home Instead became like family and we were so grateful for all that they did and the exceptional support you provided; not only to our mum, but to us too as a family.
Each and every one of us in the family would recommend HI to families looking for a care package for their loved ones. We found HI through a recommendation after using two substantial care agencies, and we are more than grateful for the first class care that was provided.
It was never too much for the team to go the extra mile and could always manage to fit in extra care if we needed at short notice.
Sadly mum went into hospital and needed 24/7 care so is now in a care home, but we will be eternally grateful for the first class service, care and professionalism we received from Home Instead.
Review from Kevin R (Son of Client) published on 15 May 2025 Submitted via Postal Review Card•
Overall Experience
Really pleased with the care my Dad receives. Carers are always on time and do anything we ask, and take an interest in him as an individual.
Really pleased with the care my Dad receives. Carers are always on time and do anything we ask, and take an interest in him as an individual.
Review from Denise G (Daughter-in-law of Client) published on 8 May 2025 Submitted via Postal Review Card•
Overall Experience
Absolutely first class service, such a relief to know mum is cared for, thank you.
Absolutely first class service, such a relief to know mum is cared for, thank you.
Review from Joan B (Client / Service User) published on 28 April 2025 Submitted via Postal Review Card•
Overall Experience
I have had excellent service from my care workers.
I have had excellent service from my care workers.
Review from Stella B (Client / Service User) published on 28 April 2025 Submitted via Postal Review Card•
Overall Experience
Care has been excellent. Carers couldn't have done more - One raised my spirits, another nothing was too much trouble and another carer was a welcome face every visit.
Care has been excellent. Carers couldn't have done more - One raised my spirits, another nothing was too much trouble and another carer was a welcome face every visit.
Review from J S (Client / Service User) published on 24 May 2024 Submitted via Postal Review Card•
Overall Experience
I am happy with Home Instead.
I am happy with Home Instead.
Review from Ruth W (Client / Service User) published on 24 May 2024 Submitted via Postal Review Card•
Overall Experience
Delighted!
Delighted!
Review from Shelagh C (Client / Service User) published on 24 May 2024 Submitted via Postal Review Card•
Overall Experience
I'm happy with the service. The carer is wonderful.
I'm happy with the service. The carer is wonderful.
Review from Richard H (Client / Service User) published on 24 May 2024 Submitted via Postal Review Card•
Overall Experience
Very good service.
Very good service.
Review from Maria C (Daughter of Client) published on 24 May 2024 Submitted via Postal Review Card•
Overall Experience
The carers are lovely and are making a real difference to Mum's life at home.
The carers are lovely and are making a real difference to Mum's life at home.
Review from J B (Client / Service User) published on 24 May 2024 Submitted via Postal Review Card•
Overall Experience
My carer is happy and pleasant first thing in the morning. We have a talk about the state of the world and then discuss what we could do each day. I tell her what food I would like to eat each day. She then decides what would be the best choice of the day.
I have a good wash and try to look my...
My carer is happy and pleasant first thing in the morning. We have a talk about the state of the world and then discuss what we could do each day. I tell her what food I would like to eat each day. She then decides what would be the best choice of the day.
I have a good wash and try to look my best and face the world.
Review from M C (Client / Service User) published on 24 May 2024 Submitted via Postal Review Card•
Overall Experience
Excellent service, girls are very helpful.
Excellent service, girls are very helpful.
Review from M I (Client / Service User) published on 24 May 2024 Submitted via Postal Review Card•
Overall Experience
Very satisfied with the service. I would tell everyone to use this service.
Very satisfied with the service. I would tell everyone to use this service.
Review from Janette B (Daughter of Client) published on 24 April 2024 Submitted via Website•
Overall Experience
Very caring and professional. Mum likes all the Care Pros who visit her (this is something I find amazing as she can be quite difficult to please!) I have had good reports from Mum's doctor and nurse from the Memory Clinic, they have been very impressed with the level of care and compassion.
Very caring and professional. Mum likes all the Care Pros who visit her (this is something I find amazing as she can be quite difficult to please!) I have had good reports from Mum's doctor and nurse from the Memory Clinic, they have been very impressed with the level of care and compassion.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 February 2018Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
News
There are no news items for Home Instead (Knowsley & Liverpool East).
Awards / Recognitions (13)
- 29 May 2026Recipient: Home Instead
- 30 May 2025Recipient: Home Instead (Knowsley & Liverpool East)
- 30 May 2025Recipient: Home Instead
Accreditations
There are no accreditations posted yet for Home Instead (Knowsley & Liverpool East).
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Home Instead (Knowsley & Liverpool East)
How much does Home Instead (Knowsley & Liverpool East) cost?
The agency lists fees of £35 for hourly visiting care. Funding accepted: Private Funding (Self-funded), Direct Payments (from Local Authority/NHS), NHS (Contracted Provider).
How many Carers does Home Instead (Knowsley & Liverpool East) employ?
Home Instead (Knowsley & Liverpool East) employs 50 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Instead (Knowsley & Liverpool East) to verify any information. View our terms and conditions. Home Instead (Knowsley & Liverpool East) has a Basic Service -what a Basic Service includes.