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Home Care Provider Owned by Sylvian Care in Hampshire

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  • Home Care Provider Owned by Sylvian Care in Hampshire

Only the locations & reviews in Hampshire for Sylvian Care are showing below.

View the details of all 19 locations (with 141 reviews) owned by Sylvian Care

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Sylvian Care Locations in Hampshire (1)

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1 Home Care Provider owned by Sylvian Care in Hampshire
Sylvian Care Southampton

67 Basepoint, Abbey Park Industrial Estate, Premier Way, Romsey SO51 9AQ 

9.8 27 reviews
"Sylvian Care have been superb at caring for my Dad. The team are all very friendly, punctual and attentive to detail. I feel very reassured…"   Read all 27 reviews

Sylvian Care Southampton: Providing compassionate domiciliary care services. At Sylvian Care, the team is dedicated to delivering compassionate and personalised domiciliary care services to individuals in need within the community. With a steadfast… Read more about Sylvian Care Southampton

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £20 / hour
  • Live-in Care from £1,300 / week
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Sylvian Care Reviews in Hampshire (27)

Reviews posted for members of Sylvian Care

Overall Experience
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  • 5
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Date Published
  • 27
  • 6
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  • 25
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Reviewer Connection to Sylvian Care
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  • 1
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Review of

Sylvian Care Southampton

from Amanda B (Friend of Client) published on 21 October 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My friend looked forward to the three daily visits from Sylvian carers. They were careful and sensitive when delivering personal care, prepared simple hot meals, undertook other caring tasks and chatted with her. They became her friends.
When I raised issues with the managers, quick actions were taken
and I was kept informed.
Reply from Florin Racila, Managing director at Sylvian Care Southampton

Thank you so much for your kind words and thoughtful feedback. We're truly honoured to have supported your friend and to know that our carers brought comfort, companionship, and dignity to her daily routine. Building genuine connections is at the heart of what we do, and it means a great deal to hear that our team became a trusted presence. We also appreciate your recognition of our management team's responsiveness-your trust and communication help us grow stronger.
Warm regards,

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Review of

Sylvian Care Southampton

from G M (Son of Client) published on 15 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Sylvian Care have been superb at caring for my Dad. The team are all very friendly, punctual and attentive to detail. I feel very reassured with their services and look forward to staying with them for a long time.
Reply from Florin Racila, Managing director at Sylvian Care Southampton

Thank you so much for your kind words. We're truly honoured to have supported your father, and it means a great deal to know our team's care and attention have made a reassuring difference. We remain committed to providing compassionate, reliable service and look forward to continuing this journey with you

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Review of

Sylvian Care Southampton

from Gareth C (Brother of Client) published on 25 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the initial contact through the assessment stages and then the care itself, Sylvian staff have been courteous and helpful. The carers were polite and attentive to my sister's needs and she told me that she enjoyed their visits. The company's online recording system enabled me to monitor, from my
holiday destination, each of the visits and any concerns that were being raised. They were even prepared to check that my cat was being fed! I will definitely be using them in future and would recommend them without hesitation.
Reply from Florin Racila, Managing director at Sylvian Care Southampton

Thank you so much for your kind words and for taking the time to share your experience. We're delighted to hear that our team provided attentive and compassionate care to your sister, and that our online system helped you stay informed while away. Its always our aim to go the extra mileeven for the family cat! We truly appreciate your recommendation and look forward to supporting you again in the future.

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Review of

Sylvian Care Southampton

from A M (Son of Client) published on 26 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care, very friendly and competent carers. Management very responsive of any concerns.
Reply from Florin Racila, Managing director at Sylvian Care Southampton

Thank you for your kind words and for taking the time to leave a feedback. We're so pleased to hear that our team made a positive difference and that you and your mother felt supported and listened to. Your feedback means a great deal to us and reinforces our commitment to providing compassionate and responsive care.Warm regards

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Review of

Sylvian Care Southampton

from R W (Daughter of Client) published on 29 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with the service with Sylvian. They are caring helpful and flexible and take any concerns smoothly.
Everyone involved in my mum's care seem to be genuinely interested in her well-being.
Reply from Florin Racila, Managing director at Sylvian Care Southampton

Thank you, for your thoughtful feedback. We are delighted to hear that you and your mother have had such a positive experience with our team. We are committed to providing caring, flexible, and attentive support, and it's truly rewarding to know that our efforts have made a difference. Your words mean a lot to us, and we appreciate the trust you've placed in our team.

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Review of

Sylvian Care Southampton

from D H (Daughter of Client) published on 27 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Prompt review. All care discussed and small updates to care giver i.e helps remaining tasks from POD box. Very friendly and pleasant discussion. Mum reassured about care and all support given.
Reply from Florin Racila, Managing director at Sylvian Care Southampton

Thank you for your kind words and for taking the time to leave a review. We're delighted to hear that your mum felt reassured about her care and support. Ensuring open discussions and small but meaningful updates to our care approach is essential in providing the best experience for our clients. We truly appreciate your feedback and remain committed to offering compassionate, dignified, and attentive care.

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Review of

Sylvian Care Southampton

from Deborah F (Daughter of Client) published on 31 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wonderful staff, great service. We don't have any complaints at all. All the carers were really polite, kind and considerate. The office was very helpful when we phoned. Nothing was too much trouble for all
Reply from Florin Racila, Managing director at Sylvian Care Southampton

Dear Deborah,Thank you so much for your kind words and glowing review. It truly means the world to us to know that you and your loved one had such a positive experience with our team. We are thrilled that our carers and office staff were able to provide the kindness and support you needed. Your feedback inspires us to continue delivering the highest standard of care to all of our clients.Warm regards, Florin Racila Manager, Sylvian Care Southampton

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Review of

Sylvian Care Southampton

from R S (Son of Client) published on 20 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent service, discussed with manager, just needs a bit of structure for the sessions. Agreed I will email and expand, additional talk is recommended.
Reply from Florin Racila, Managing Director at Sylvian Care Southampton

Thank you so much for your feedback. Much appreciated. We will share with our lovely team.

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Review of

Sylvian Care Southampton

from Tina N (Granddaughter of Client) published on 12 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were lucky enough to use home care for approximately a year. The carers were all superb. They were gentle and attentive to my nan's every whim, and she was sometimes a handful due to having both dementia and Alzheimer's.
The management were excellent with keeping me up to date with all details,
and also very patient when the bill was due!
This company has the very best managers/people supplying the very
best care staff for the very best care!
They are punctual and do a proper handover to the next shift. They contacted me with any issues regarding my Nan's medication/food/physical and mental well-being.
Fantastic.
Will not hesitate to use them again if we ever need carers again.
Thank you for everything. You are simply amazing.
Reply from Florin Racila, Managing director at Sylvian Care Southampton

Thank you very much for your kind words. We are delighted to hear that you and your nan had such a positive experience with our team. It means a lot to us that our efforts to provide gentle and attentive care were appreciated. We strive to keep families informed and ensure the well-being of our clients at all times. Your feedback motivates us to continue providing the best possible care. If you ever need our services again, we would be honoured to support your family once more. Thank you for your trust and recognition.

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Review of

Sylvian Care Southampton

from E W (Granddaughter of Client) published on 16 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandmother was being discharged from hospital for palliative care and required 24 hr care to be able to come home. Sylvian Care Southampton was recommended to us and was able to provide and start care within days so we could get her home as soon as possible.
The carers and the MD were incredibly
supportive to both myself and my grandmother and were so kind and gentle with her, especially when she began to deteriorate.
My Nana was able to pass away in her own home, which was her wish and this was only possible with the care provided by Sylvian Care.
I cannot find any fault and the dignity and respect they showed her was so lovely.
I could not recommend them highly enough. Even when we had a water shortage the MD brought some bottled water round, which shows how above and beyond they go for their clients.


A special thank you to the two carers that were involved mostly towards the end I know she really appreciated your gentleness.

Reply from Florin Racila, Managing director at Sylvian Care Southampton

Thank you so much for your kind words. We're deeply honoured to have been able to support your grandmother and your family during such a challenging time. Our team is dedicated to providing compassionate and respectful care and it's heart-warming to hear that our efforts made a difference. We'll make sure to pass on your special thanks to the carers involved. Your recommendation means the world to us. Thank you for trusting Sylvian Care Southampton.

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Review of

Sylvian Care Southampton

from Stewart C (Son of Client) published on 31 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum (84) has Alzheimer's. Following a fall and stay in hospital we decided on home care 4x a day as an alternative to a care home. We were initially concerned as to how mum would respond to strangers in the home however our experience with Sylvian has truly been a positive one. Once we decided on Sylvian
they attended the address that day to meet the family and later visited mum prior to her discharge from an assessment nursing home. The team were professional at this stage but what would the care delivery be like? Due to another fall we only had 10 days of care but during that time each pair of carers have been a credit to themselves and the organisation. They were respectful, friendly and treated my mum, who is bed or chair bound, with kindness and dignity. Sadly mum will now have to go into a care home, we would have preferred Sylvian continue to take care of her but mum's fall risk, when carers not present, was too great. Very impressed and thank you for your help and support.
Reply from Florin Racila, Managing director at Sylvian Care Southampton

Thank you so much for these kind words. I will share this with our lovely staff.

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Review of

Sylvian Care Southampton

from Erica H (Client) published on 3 December 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very happy with my care.
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Review of

Sylvian Care Southampton

from G S (Granddaughter of Client) published on 29 November 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My Grandmother has had a lovely experience with his care company. They have been very helpful with assisting my Nan. The carers are lovely and always do their best to support my Nan, and they go that extra mile to do more if needed.
Reply from Florin Racila, Managing director at Sylvian Care Southampton

Thank you for your feedback. It is really much appreciated, will share your feedback with our staff.

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Review of

Sylvian Care Southampton

from David H (Next of Kin) published on 25 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Sylvian have been providing care for my wife since 2021 and although at first there were issues in respect of continuity of carers, these issues were dealt with satisfactorily, and at present, the service is consistent, with a small group of carers providing a high standard of care. It is pleasing to
note that we consider "our" carers to be friends.
Reply from Florin Racila, Managing director at Sylvian Care Southampton

Thank you so much for your wonderful review! We are delighted to hear about your positive experience with our care services. Your kind words mean a lot to us and will be shared with our team. We strive to provide the best care possible, and it's heartening to know that we met your expectations.

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Review of

Sylvian Care Southampton

from S W (Wife of Client) published on 22 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I highly recommend Sylvian! They attract and retain top-notch, professional carers who carefully plan and implement individualised care plans. Not only do they provide outstanding care, but they also take a therapeutic approach, engaging my husband in physical and cognitive tasks. Their dedication produces
real results. Plus, they go the extra mile by helping with meal preparation, clean-up, and laundry. Outstanding service all around.
Reply from Florin Racila, Managing director at Sylvian Care Southampton

Thank you so much for your wonderful review! We are delighted to hear about your positive experience. Your kind words mean a lot to us and will be shared with our team. We strive to provide the best care possible, and it's heartening to know that we met your expectations. Warm regards.

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Review of

Sylvian Care Southampton

from T C (Client) published on 22 November 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
I have such a lovely group of carers who enable me to get out of bed to wash and dress. I am so grateful to them for being so kind, caring, and helpful. My carers are wonderful, they now feel like a part of our family.
Reply from Florin Racila, Managing director at Sylvian Care Southampton

Thank you so much for your wonderful review! We are delighted to hear about your positive experience with our care services. Your kind words mean a lot to us and will be shared with our team. We strive to provide the best care possible, and it's heartening to know that we met your expectations.

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Review of

Sylvian Care Southampton

from Angela M (Daughter of Client) published on 14 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been looked after by Sylvian Care for two years now and we are very pleased with her care. All carers attending are extremely nice and make sure she is always safe and well. Thank you!
Reply from Florin Racila, Managing director at Sylvian Care Southampton

Thank you so much for taking the time to leave us a review. We're so glad to hear that you were satisfied with the support your mother receives by Sylvian team.

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Review of

Sylvian Care Southampton

from Fiona B (Wife of Client) published on 16 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Sylvian Care started with us in August after my husband came out of hospital. His departure dates were constantly changing and the company were always accommodating as they have been throughout. Their care is excellent and of the best quality. The carers are very empathetic, kind and efficient and we
could not recommend them more highly.
Reply from Florin Racila, Managing director at Sylvian Care Southampton

Thank you very much for your kind words. It is nice to feel that the Sylvian team makes a difference in people's lives.

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Review of

Sylvian Care Southampton

from Karen B (Niece of Client) published on 16 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with the carers provided. Very good communication and very caring.
Reply from Florin Racila, Managing director at Sylvian Care Southampton

Thank you very much for your positive feedback. We appreciate your kind words and are so glad to continue supporting your aunty in the best way.

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Review of

Sylvian Care Southampton

from Brenda S (Client) published on 7 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good and attentive. Nothing is too much trouble.
Reply from Florin Racila, Nominated Person at Sylvian Care Southampton

Thank you so much for your kind words. It is a pleasure to care for you, Brenda.

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