Home Care Providers Owned by Sylvian Care in South Gloucestershire

Overall good.

Sylvian Care Bristol Care came to talk to me about help with personal care for my husband who has advanced dementia. they were kind, attentive and considerate. they needed to talk to my husband who does not have capacity and they did that in a very professional way. When he refused their help, they gave me advice about how I could look after him better.

We have been using Sylvian Care South Gloucestershire for a couple of months and are very pleased with the care they provide. The staff are friendly, attentive and punctual. They respond positively to any requests we have. We are very grateful for their service.

The lady has been a great help and a very kind person.

Mum's carer is happy, helpful and reassuring. She makes Mum feel very safe and secure and is always punctual. I feel very that Mum is being cared for in such a professional manner. Always at the end of the phone if needed or if Mum just feels lonely and needs to have a little chat.

The three top qualities of the carers at Sylvian Care South Gloucester I feel, endurance, people persons and spiritual healers. They are amicable, admirable and friendly. I believe the carers enable me to be independent at home and in the community. They are personable and friendly.

All the carers who attend my partner are courteous and very pleasant. They are always on time and do a very good job under very demanding circumstances. Spot checks on them are done regularly. I am very pleased with the company and their care.

A high level of service from the staff and management shows in the care and approach. Also, when new medication is introduced, it's doubled checked by management. I love the app which keeps me informed of each visit.

My dad and I are both very happy.

All aspects of care have been of a very high standard. The carer always informs me of what she’s going to do next. Always prompt on time, very bright and happy and very friendly. Also tells me what creams she’s using and what they are for.

They are so caring, helpful and understanding. Come on time, doing what they have to do, and they know what they are doing. I see that they love their job because of how they take it seriously and they know how to approach the patient. I am so happy with them. Keep it up, good job.

I have been receiving care from Sylvian Care South Gloucester for more than a month now, and the care I have been receiving is very good. It is the best one I have ever had to date. The staff have been very good, and they always make me smile. They know my choices, and they always ask if they are not sure.

What I have found is the carers are always on time, and they always ask me to choose my clothes which I think is very important. In regards to my diet, my carers always remind and advise me. Carers always remind me about my stock medication. Overall, I have found all the carers really kind.

I’d like to acknowledge the high level of service provided by Sylvian Care, including the manager. The hard work, care and attention to detail shown by the carers are exceptional, and I have already seen the positive impact this has had on my mum. She is very relaxed and happy and is communicating more. My mum is quite a sensitive person and responds positively when she is shown kindness and attention, which is what she has experienced since the start of her package with Sylvian care. The carers have also highlighted issues that have not been picked up previously, which is very reassuring. I also really love the app, which details each visit. I can see what she’s eaten and her mood and meditation taken etc, which is really important for me to have access to this information. I’m also informed promptly if there are any issues. Thanks so much for the excellent care you’re providing my mum. I would highly recommend this care provider to anyone.