Choices Homecare (Barnsley)

Thanks for submitting your review through Homecare.co.uk. We take all feedback received very seriously (both positive and negative) to assist us in improving our services even further in the future. We are pleased you find the service we provide 'overall good' and sorry that you feel there have been some issues also. Please do get in touch on the usual office number and ask to speak with the service manager, to allow us to investigate and put any required actions in place, thank you. Read less

Thank you for your review, we take feedback seriously to help us improve our services as we move into the future. We are pleased you are happy with the care received, please rest assured we do all we can to deliver our service user's calls within the 30 minute time allowances required. From time to time, staff are sick and a different carer may attend, which can sometimes result in a later than usual call. Please contact the office directly if you have any issues and we will do our best to help. Read less

Thank you for taking the time to submit your review on Homecare.co.uk. We really appreciate all feedback received (both positive & negative) to help us continue improving our services as we move into the future. Your comments will be passed on to the managers of the staff concerned, enabling them to receive a 'Thankyou' for all their hard work and commitment. We are really pleased you are happy with the service provided. Thanks again for your review. Read less

Thank you for taking the time to review us on Homecare.co.uk. We are very pleased to hear that, generally, you find your mum's care plan is working. However, we are sorry you feel the office aren't always as positive as they could be when you contact them, and your comments will be passed on to the managers of the service to enable us to look into these concerns. Thanks again for completing your review, we do really appreciate all feedback received, thank you. Read less

Thank you for taking the time to submit your review to Homecare.co.uk, we really appreciate all feedback received (both positive and negative), in order to help us improve our services even further in the future. We're really pleased you were happy with the service the co-ordinator delivered on the day of your meeting. We will do our best to identify and pass your feedback on to allow them to receive a thank you for all their hard work. Thanks again for the kind comments received. Read less

Thank you for taking the time to submit your review. We take all feedback very seriously to assist us in improving our services in the future. We are sorry that you didn't feel happy with the service received but can confirm that a review of the care provided was completed, with assistance from a social worker, to ensure we were delivering the best possible service we were able. Please do rest assured we are committed to promoting choice for our service users. Thanks again for all feedback. Read less

Thank you for the fantastic comments received, we take all feedback very seriously, both positive & negative, to assist us in improving our services even further in the future. Your comments will be passed on to our staff (once identified) through our compliments process, in order for them to receive a 'thank you' for their ongoing hard work and commitment. Thanks again for taking the time to submit your review - thank you. Read less

Thank you for taking the time to submit your review to Homecare.co.uk. We take all feedback very seriously (both positive & negative) to assist us in continually improving our services in the future. Wherever possible (where we can identify) we feed back all compliments received to our staff to enable them to receive a 'thank you' for all of their hard work and ongoing commitment. Thanks again for your kind comments, we really appreciate all feedback received. Read less

Thank you for taking the time to submit your review, we really appreciate all feedback received, in order to continue improving our services even further as we move into the future. We are pleased you feel happy with the service you receive and your comments will be passed on to the staff involved to allow them to be thanked for all of their hard work and commitment. Thanks again for completing your review. Read less

Thank you for taking the time to review us through Homecare.co.uk, we really appreciate all feedback received, (both positive & negative), to assist us in continually improving our services as we move forward into the future. Thank you for your kind comments, we pass positive feedback on to our staff (where we can identify) to ensure they can receive a big 'thank you' for their hard work and commitment. Thanks again for submitting your review. Read less

Thank you for taking the time to complete a Homecare.co.uk review, we really appreciate all feedback received (both positive and negative), to assist us in continual improvement of our services as we move into the future. We are pleased you are happy with the service received and your comments will be passed on to our staff to allow them to receive a thank you for all their hard work. Thanks again for your kind comments. Read less