Formally known as TLC Homecare, Choices Homecare's motto is 'skilled care your way', which is a philosophy they look to bring to older and vulnerable adults throughout South and West Yorkshire. They are proud to support people to live in their own homes for longer and can provide a full range of homecare services.
Their 'Values' are embedded throughout the Organisation to ensure they reflect their Vision (...to deliver a...
Care Provided by Choices Homecare (Barnsley)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 15 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Nursing / Nurse Led Care
- PEG Feeding
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £30.04 - £31.69
We tailor a unique quote (person centered and obligation free) for each of our clients individually.
If you're looking for care services (or you're looking for services for a family member or someone else you know), please feel welcome to submit an enquiry. A member of our friendly office team will then be in touch and will be more than happy to listen to your needs and create a tailored quote which reflects the information received. Then, should you wish to proceed further, we can agree a mutually convenient day to visit you and set a start date for care to begin.
15 minute calls start from £11.30 with 30 minute calls from £15.14.
If you're unsure if we're able to provide the services you require, please ask and we'll do our very best to help.
Please check out our website for more details about the services we can provide.
Contact Choices Homecare (Barnsley) to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
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Good to Know
Group/Owner
- Choices Homecare
- Private Owned
Person in charge
- Clair White (Registered Manager)
Choices Homecare (Barnsley) Reviews (168)
Choices Homecare (Barnsley) has a Review Score of 9.6 (9.551) out of 10, based on 15 reviews in the last 2 years.
Over all time Choices Homecare (Barnsley) has 168 reviews.
Overall good. Certain carers that visit have not been as good as others. Some write in the manual that duties have been done which have not. Eg saying that Mum had taken her medication but it was found by my brother on the table when he visited. Not being informed of a fall she received and not all the carers change her.
Thanks for submitting your review through Homecare.co.uk. We take all feedback received very seriously (both positive and negative) to assist us in improving our services even further in the future. We are pleased you find the service we provide 'overall good' and sorry that you feel there have...
We find TLC Homecare Ltd very competent, caring and satisfactory.
Thank you for taking the time to submit your review - we really appreciate all feedback received (both positive and negative) to assist us in improving our services even further in the future. Thank you for your lovely comment, we are pleased that you are happy with the service received.
The care that my mother gets is very good. The only fault I can find is that the visits are not all on time but I think a lot of that is because of staff being off sick etc.
Thank you for your review, we take feedback seriously to help us improve our services as we move into the future. We are pleased you are happy with the care received, please rest assured we do all we can to deliver our service user's calls within the 30 minute time allowances required. From time to...
Thanks to all the carers that have called. They have been a great help to me and my husband and I would recommend them at any time.
Thank you for taking the time to submit your review on Homecare.co.uk. We really appreciate all feedback received (both positive & negative) to help us continue improving our services as we move into the future. Your comments will be passed on to the managers of the staff concerned, enabling them...
Generally, this care plan is working with a few minor problems that have been raised with the review coordinator on her recent visit. Set up the new care plan in June and reviewed it recently and we have found her very helpful and friendly. My mum is happy with the carers who visit her twice daily. One issue we do have is that when contacting the office regarding issues of care, the responses vary from positive to defensive depending on who one is speaking to.
Thank you for taking the time to review us on Homecare.co.uk. We are very pleased to hear that, generally, you find your mum's care plan is working. However, we are sorry you feel the office aren't always as positive as they could be when you contact them, and your comments will be passed on to the...
Met with the co-ordinator to discuss the needs of my relative. Very helpful, very knowledgeable and treated my relative with the utmost respect and kindness.
Thank you for taking the time to submit your review to Homecare.co.uk, we really appreciate all feedback received (both positive and negative), in order to help us improve our services even further in the future. We're really pleased you were happy with the service the co-ordinator delivered on the...
Very pleasant. All the staff very helpful with everything needed. Could not ask for more, thanks to all staff.
Thank you for taking the time to submit your review on Homecare.co.uk. We really appreciate all feedback received (both positive and negative) to assist us in improving our services even further in the future. We are really pleased you feel happy with the service received, thanks again for your kind comments.
TLC cannot be relied upon or trusted to do as requested. This includes not putting reading glasses on after me stating not to put them on at least three times. My mother in law does not put them on herself, but will not take them off once the carers have put them on for her. The carers are not good at varying food offered when someone is not able to choose for themselves. Most importantly, the carers cannot be trusted to undertake extra visits as arranged during our holidays. Management listens to complaints over the phone but nothing changes. Management is slow/do not put requests into place. Management does not phone back as agreed.
Thank you for taking the time to submit your review. We take all feedback very seriously to assist us in improving our services in the future. We are sorry that you didn't feel happy with the service received but can confirm that a review of the care provided was completed, with assistance from a...
I have been cared for extremely well and hope to continue for a long time to come.
Thank you for completing your Homecare.co.uk review, we take all feedback very seriously (both positive and negative) in order to continue improving our services as we move into the future. We are really pleased you feel happy with the service we provide, thanks again for your kind comments.
TLC has been caring for Dad for the last few years. Dad likes all his carers and he looks forward to seeing them. Dad has six care calls each day with 2 carers each visit. If Dad is unwell or has a problem, they always let me know. Having such good care means that Dad can stay in his own home. I have total confidence in TLC.
Thank you for taking the time to submit your review through Homecare.co.uk, we really appreciate all feedback received (both positive and negative) to assist us in continuing to improve our services even further in the future. We are really pleased that you and your Dad are happy with the care we deliver, thanks again for your kind comments.
Very caring. Nothing is too much trouble for the carers, helpful in every way. Cannot fault them. They are diamonds. Thank you so much.
Thank you for taking the time to submit your review, we really appreciate all feedback received in order to help us continue improving our services as we move into the future. Wherever possible (where we can identify), we pass all compliments on to our staff through our compliments process to enable them to receive a 'thankyou' for all their hard work. Thanks again for your kind comments.
The care my mother receives is outstanding, they treat her as an individual with care and respect, always with a smile and help her to retain her dignity. As my brother and I live away, it gives us peace of mind, so big thanks to all the team.
Thank you for the fantastic comments received, we take all feedback very seriously, both positive & negative, to assist us in improving our services even further in the future. Your comments will be passed on to our staff (once identified) through our compliments process, in order for them to...
The carers are very helpful and friendly.
Thank you for taking the time to complete a review, we value your feedback and really appreciate all comments received (both positive & negative), to assist us in continuing to improve our services even further in the future. Thanks again for submitting your review.
Always attend.
No complaints.
Thank you for taking the time to submit your review to Homecare.co.uk. We really appreciate all feedback received (both positive & negative) to assist us in continually improving our services in the future. Thanks again for your kind comments.
She is very comfortable with them and even though she has dementia, they treat her with respect.
Thank you for taking the time to submit your review to Homecare.co.uk. We take all feedback very seriously (both positive & negative) to assist us in continually improving our services in the future. Wherever possible (where we can identify) we feed back all compliments received to our staff to...
The carers look after my mum and dad with consideration for their needs, served with a friendly and professional demeanour.
Thank you for submitting your feedback to Homecare.co.uk. We take all feedback received very seriously to assist us in improving our services even further in the future. Thanks again for your kind comments.
I have a very good set of carers and I am very pleased with them all. They all do a very good job.
Thank you for taking the time to submit your review, we really appreciate all feedback received, in order to continue improving our services even further as we move into the future. We are pleased you feel happy with the service you receive and your comments will be passed on to the staff...
Always found the staff to be kind and considerate.
Thank you for taking the time to review us through Homecare.co.uk, we really appreciate all feedback received, (both positive & negative), to assist us in continually improving our services as we move forward into the future. Thank you for your kind comments, we pass positive feedback on to our...
The care staff all appear to deliver a good standard of care. All service user needs are met on every visit, choices on meals are given daily and at times some carers seem to do more than expected.
Thank you for taking the time to complete a Homecare.co.uk review, we really appreciate all feedback received (both positive and negative), to assist us in continual improvement of our services as we move into the future. We are pleased you are happy with the service received and your comments...
I am very happy with all the carers I have met. They are willing to do little jobs that I am incapable of. They are bright and cheerful when working.
Thank you for taking the time to review us on Homecare.co.uk, we really appreciate all feedback received to assist to continue improving our services in the future. Thanks again for your kind comments.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 29 November 2022- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (1)
- Posted: Wednesday 06 Nov 2024At Optimo Care Group, we believe that exceptional care comes from exceptional people. Our inaugural Pride Awards 2024 celebrated those within our organisation who go above and beyond, embodying the...
Awards / Recognitions (2)
- Recipient: Choices HomecareDate: Saturday 29 Jun 2019
- Recipient: Choices HomecareDate: Thursday 05 Apr 2018
Meet the Team (1)
I'm Sarah, a care coordinator covering the Cudworth, Town, Darton, Worsbrough, plus any other areas of Barnsley in between.
I never thought of ever getting into care work until the horrible COVID-19 struck, and I couldn't do my previous job. I felt grounded and needed to get out of the house. I then saw a job for home care and thought I'd give that a go! I fell in love with care so much that I gave up my other job and became a team leader, and then, due to hard work, dedication and transferable skills, I became a care coordinator. I joined Choices due to the positive things I had heard and the career progression that is offered. Since starting, I have never looked back and can't wait to see where this journey will take me.
In my spare time, I love spending time with my beautiful little boy and husband.
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