My Homecare (Derby) meets the needs of people who either through illness or injury, have difficulty maintaining their independence and quality of life whilst continuing to live in their own homes.
Home carers are available throughout the Derbyshire area and provide a comprehensive care service for people who need help and assistance. From simple visits for domestic assistance, through to full complex care 24-hour packages.
They provide care services including live-in care...
Care Provided by My Homecare Derby
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £23.01
- Weekly Live-in Care Fees: from £1,009
Call durations can vary from a minimum of a 30-minute call to 24-hour care
Contact My Homecare Derby to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- My Homecare
- Private Owned
Person in charge
- Dianne Williams (Managing Director)
My Homecare Derby Reviews (121)
My Homecare Derby has a Review Score of 9.5 (9.489) out of 10, based on 6 reviews in the last 2 years.
Over all time My Homecare Derby has 121 reviews.
I have only received care with the company since December 2020. Excellent care, nothing too much trouble if struggling. Girls have all the PPE equipment and very smart. Cannot say what it is like to have the same carers and always on time. I am glad I went for this company when told I had to change carers. Could not have chosen better - other 15-years with the same care.
Thank you for taking the time to leave My Homecare a review, we are extremely grateful! It's wonderful to know in these unprecedented times that we are providing a high standard of care to all our service users. If there is anything, we can help you with in the future please don’t hesitate to contact us, we look forward to speaking with you soon.
My auntie has been using this care service for almost a year now, I can happily say they are patient, caring and very hands on with the people that use there services and easy for the family and friends to communicate with the company.
Thank you for taking the time to leave My Homecare a review, we are extremely grateful! It's wonderful to know in these unprecedented times that we are providing a high standard of care to all our service users. If there is anything, we can help you with in the future please don’t hesitate to contact us, we look forward to speaking with you soon.
The level of care my grandfather is given is great. He’s treated with the highest level of respect and dignity when cared for by the care providers at all times. Care providers are always on time and polite.
Thank you for taking the time to leave My homecare a review, we are extremely grateful! Its wonderful to know in these unprecedented times that we are providing a high standard of care to all our service users. If there is anything we can help you with in the future, please don’t hesitate to contact us, we look forward to speaking with you soon.
The care that my mother receives is excellent and I could not ask for a better care company. All the carers that assist my mother are very nice. The carers always treat my mother with dignity when they visit.
Thank you for taking the time to leave My homecare a review, we are extremely grateful! It is wonderful to know, in these unprecedented times, that we are providing a high standard of care to all our service users. If there is anything we can help you with in the future, please don’t hesitate to contact us. We look forward to speaking with you soon.
Just want to say a big thank you again.
Thank you for taking the time to leave My Homecare a review, we are extremely grateful! It's wonderful to know, in these unprecedented times, that we are providing a high standard of care to all our service users. If there is anything we can help you with in the future please don’t hesitate to contact us, we look forward to speaking with you soon.
A wonderful service. They should be paid more money.
Thank you for taking the time to leave My homecare a review, we are extremely grateful! Its wonderful to know in these unprecedented times that we are providing a high standard of care to all our service users. If there is anything we can help you with in the future, please don’t hesitate to contact us, we look forward to speaking with you soon.
My Homecare staff are very polite and friendly and help me with all care. Carers will go above and beyond. Office staff are very helpful, without the carers I would be in a care home. A friend recommended me to the service.
Thank you for taking the time to leave My Homecare a review, we are extremely grateful. It's wonderful to know in these unprecedented times that we are providing a high standard of care to all our service users. If there is anything we can help you with in the future, please don’t hesitate to contact us. We look forward to speaking with you soon.
Generally provide very good care and attention. Regular staff are very friendly, careful, gentle and helpful (so says my wife, who is the patient). I personally think the My Homecare team operating in our area are a bit stretched compared to our initial experiences, probably down to natural staff turn over for personal reasons and demands for home care services rather than nursing home rehabilitation in the current circumstances. As long as one attendee is experienced there aren't any problems, but when two people are drafted in from another area they don't know the patient's issues and needs. This rarely happens and they all try their best and are generally happy, helpful and friendly.
It is like we have known them all of our life instead of nearly a year, you could not ask for more caring people we are very pleased with the way I am treated every day and always a friendly smile each time they come to the house.
They offer a caring and personal approach to the service they provide, which my father and the family appreciate.
Thank you for taking the time to leave My Homecare a review, we are extremely grateful! It's wonderful to know in these unprecedented times that we are providing a high standard of care to all our service users. If there is anything, we can help you with in the future please don’t hesitate to contact us, we look forward to speaking with you soon.
This company has filled a need that many care agencies are reluctant to do. They provide night time sitters as well as daycare, which means that at times when people need that extra, they can escalate up. My friend was reluctant to have carers but has now got used to them being in his house. He gets on with them easily, and they try to persuade him to get a wash etc. Overall, it has been a good experience changing to this company.
Thank you for taking the time to leave My Homecare a review, we are extremely grateful! It's wonderful to know in these unprecedented times that we are providing a high standard of care to all our service users. If there is anything, we can help you with in the future please don’t hesitate to contact us, we look forward to speaking with you soon.
Having used this service on a previous occasion, we had no choice but to chose them again.
Thank you for taking the time to leave My Homecare a review, we are extremely grateful! It's wonderful to know in these unprecedented times that we are providing a high standard of care to all our service users. If there is anything, we can help you with in the future please don’t hesitate to contact us, we look forward to speaking with you soon.
The service we have received and the staff have been very good.
Thank you for taking the time to leave My Homecare a review, we are extremely grateful! It's wonderful to know in these unprecedented times that we are providing a high standard of care to all our service users. If there is anything, we can help you with in the future please don’t hesitate to contact us, we look forward to speaking with you soon.
An excellent and caring team. I have found My Homecare Derby team to be very supportive and helpful. The communication from the staff regarding my Mum's health and welfare is excellent. The team who visits Mum is patient, understanding and caring. It gives me great peace of mind to know that they are helping her out on a day to day basis.
Thank you for taking the time to leave My home a review; we are extremely grateful! It's wonderful to know in these unprecedented times that we are providing a high standard of care to all our service users. If there is anything we can help you with in the future, please don’t hesitate to contact us; we look forward to speaking with you soon.
Found the staff to be very helpful and friendly; they are certainly very good at their job. Can’t thank them enough for the help they have given my husband on his road to recovery. I would recommend it to anyone in need of their care.
Thank you for taking the time to leave My Homecare a review; we are extremely grateful! It's wonderful to know in these unprecedented times that we are providing a high standard of care to all our service users. If there is anything we can help you with in the future, please don’t hesitate to contact us; we look forward to speaking with you soon.
All of the care staff have been brilliant with helping my mother after she broke her leg; they have all been very helpful in every way. Could not ask for any better care staff. They gave excellent care treatment.
Thank you for taking the time to leave My Homecare a review; we are extremely grateful! It's wonderful to know in these unprecedented times that we are providing a high standard of care to all our service users. If there is anything we can help you with in the future, please don’t hesitate to contact us; we look forward to speaking with you soon.
As a family, we are extremely pleased with the care my father is receiving from the skilled team of carers he has. He is being cared for in a compassionate manner, and being treated as an individual with his wishes being taken into consideration. The carers arrive on time and spend as much time as needed with him, not rushing him. The app is very informative, and whenever I ring the office, they are very helpful when needing to let them know about appointments and hospital outcomes. We always feel we are being listened to. Thank you to all the team at My Homecare Derby. It is much appreciated.
Thank you for taking the time to leave My Homecare a review; we are extremely grateful! It's wonderful to know in these unprecedented times that we are providing a high standard of care to all our service users. If there is anything we can help you with in the future, please don’t hesitate to contact us; we look forward to speaking with you soon.
My husband and myself have had a great deal of support from the carers each time they come into our home. They are always cheerful and take great care when assisting my husband with his everyday needs. It is like having family members visiting us.
Thank you for taking the time to leave My Homecare a review; we are extremely grateful! It's wonderful to know in these unprecedented times that we are providing a high standard of care to all our service users. If there is anything we can help you with in the future, please don’t hesitate to contact us; we look forward to speaking with you soon.
Very Satisfied.
Thank you for taking the time to leave My Homecare a review, we are extremely grateful! Its wonderful to know in these unprecedented times that we are providing a high standard of care to all our service users. If there is anything, we can help you with in the future please don’t hesitate to contact us, we look forward to speaking with you soon.
I would highly recommend My Homecare for the care and compassion they provide.
Thank you for taking the time to leave My Homecare a review, we are extremely grateful! It's wonderful to know in these unprecedented times that we are providing a high standard of care to all our service users. If there is anything, we can help you with in the future please don’t hesitate to contact us, we look forward to speaking with you soon.
Regulatory Rating
Care Quality Commission (CQC) Rating
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest ReportNews (0)
There are no news items for My Homecare Derby.
Awards / Recognitions (1)
- Recipient: My Homecare DerbyDate: Thursday 05 Apr 2018
Meet the Team (5)
Dianne Williams is the Managing Director and Registered Manager of My Homecare Derby, with over 22 years of experience in the care sector. Her experience spans community, supported living, and residential care. Dianne started her career as a carer and gradually progressed through various roles, including team leader and care coordinator. Dianne spent over 8 years as a registered care home manager before founding My Homecare Derby in 2017, where her leadership has been instrumental in the company's success.
Dianne is highly qualified, holding Level 5 qualifications in Leadership and Management, and has undergone extensive training in various essential areas such as dignity training, where she is also a certified trainer. Additionally, she holds Level 2 certifications in Dementia, Medication, Diabetes, Equality and Diversity, and Mental Health. As a dedicated professional, Dianne regularly updates her knowledge through ongoing training initiatives and maintains close professional ties with peers to exchange insights and seek advice.
Laura is the Assistant Manager she is committed to taking on a visible leadership role and promoting our person-centred care and well-led ethos. Laura ensures that day-to-day services are efficient and in line with rigorous industry compliance standards; She enjoys working closely with our service users and their loved ones and strives to go above and beyond in providing information, advice, and support to service users and their families.
Lisa is our Area Coordinator for Amber Valley; she is responsible for carrying out competency checks on our Health Care Assistants. Lisa ensures that the day-to-day services are efficient and in line with rigorous industry compliance standards; She enjoys working closely with our service users and their loved ones and strives to go above and beyond in providing information, advice, and support to service users and their families.
Sophie is our Administrative Officer, in most cases, she will be one of the first voices you hear when you call our office.
Sophie is responsible for ensuring our office runs smoothly, all documents, both service user and Staff are up to date and in line with data protection and GDPR, and making changes to Staff and Customer schedules as required.
Kelly is our Client Liaison Officer, in most cases, she will be one of the first voices you hear when you call our office.
She is responsible for ensuring our office runs smoothly, and all documents, both service user and Staff are up to date and in line with data protection and GDPR.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact My Homecare Derby to verify any information. View our terms and conditions. My Homecare Derby has an Enhanced Service - more info.