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Promedica24 (Lancashire)

Suite 38 Hardmans Business Centre, New Hall Hey Road, Rossendale BB4 6HH
Promedica24 (Lancashire) Logo
Promedica24 (Lancashire) logo
The 2 carers were exceptionalJulie W(Daughter of Client/Service User)
Promedica24 (Lancashire), Rossendale
worth her weight in platinum, never mind gold!Melanie W(Daughter of Client/Service User)
Promedica24 (Lancashire), Rossendale
Promedica24 (Lancashire), Rossendale

Promedica24 delivers live-in home care to vulnerable adults as an alternative to residential care homes. Live-in care provides individuals with 24/7 care from a fully trained carer living in the individual’s own home, ensuring a person-specific plan while in a familiar environment.

Promedica24's live-in care packages enable you to keep living your life as you know it. With a range of packages available, from companionship to complex care needs, Promedica24 offers...  

Care Provided by Promedica24 (Lancashire)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £27.50
  • Weekly Live-in Care Fees: £1,295 - £1,695
The price(s) shown are provided by the agency. Contact Promedica24 (Lancashire) for full pricing details and T&Cs.

Contact Promedica24 (Lancashire) to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Grzegorz Wrzosek (Country Manager)

Promedica24 (Lancashire) Reviews (127)

8.9

Promedica24 (Lancashire) has a Review Score of 8.9 (8.906) out of 10, based on 11 reviews in the last 2 years. Over all time Promedica24 (Lancashire) has 127 reviews.

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Showing 127 reviews matching selected criteria
Review from Jacob B (Grandson of Client) published on 17 June 2019 Submitted via Website
Overall Experience
My nan, 92, had been in hospital for approximately eight weeks. After an incredible health improvement and defying all odds, she went into a care home but very quickly decided she wanted to be in her own home!
As a family we realised for her to return home and be safe, Nan needed a trustworthy, full time live in carer to support with the physical and mental demands of the home, provide peace of mind and company.
After a thorough search, Promedica24 stood out, both in the proposed level of care and customer support.
The day Nan moved back home, she was met by myself, her new carer and the Promedica24 Care Manager. The carer was extremely well presented with excellent communication skills and demonstrated extreme patience and a caring nature towards Nan. This continued throughout the whole period of which she lived with and cared for my Nan.

I can not thank Promedica24 enough for their level of service, promptness and a carer who surpassed our expectations.

Reply from Mark Muller, at Promedica24 (Lancashire)

Thank you for taking the time to share your thoughts regarding our care and support, much appreciated. Kind Regards

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Review from Richard G (Son of Client) published on 11 June 2019 Submitted via Website
Overall Experience

The 4 children of the cared for lady, want to express our deep gratitude to your company for everything you did for our Mum. She had an extended life to almost 101 and a half, as a result of your wonderful live-in carers, every one of them. They cared for her and really "Cared". It took the worry and stress from us and we would recommend your company to everyone. Thank you all in management and especially your "Girls", from the bottom of our hearts.

Reply from Mark Muller, at Promedica24 (Lancashire)

Thank you for your kind words Richard, it was our pleasure to care and support mum and yourselves, mum will always be remembered fondly. Kind Regards.

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Review from Philip S (Son of Client) published on 1 May 2019 Submitted via Website
Overall Experience

My mother's health needs were increasing and we needed live-in care. There was a lack of local care companies specialising in this sort of care. We found Promedica24, contacted the manager to discuss our needs.

A single, live in carer started in Nov 2018, providing personal care, feeding and medication. Mum's health continued to decline, we needed night cover as well. A second carer joined in February, providing the round the clock intensive care and support Mum needed.

Local management and the live-in care workers were excellent. Calls and queries were dealt with quickly. Regular visits and supervisions were conducted and communicated by the care managers. The carers provided updates and reassurance in a difficult time. The team also supported us. As family members with emotional ties, this was extremely important. We also ensured the carer’s felt valued.

The atmosphere was kind and caring which Mum could pick up on. This is what caring is about.

Reply from Mark Muller, at Promedica24 (Lancashire)

Thank you Philip, it was a pleasure to support mum and yourselves. Best wishes from the Regional partner and team.

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Review from Elizabeth H (Daughter of Client) published on 8 April 2019 Submitted via Website
Overall Experience

My family can't thank Promedica24 enough for the professional care and support they gave us while caring for mum for the last 11 months. All the carers we had in this time cared for mum extremely well with dignity, they became one of the family.

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Review from Peter C (Son of Client) published on 18 March 2019 Submitted via Postal Card
Overall Experience

Our carer over the last couple of months has been fantastic. Very dedicated, always smiling and well liked by my mother and my Aunt. Her time here ends today, but we would love to have her back sometime.

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Review from Jean O (Client / Service User) published on 14 March 2019 Submitted via Postal Card
Overall Experience

I needed post-operative care and a carer came for almost 3 weeks. She has been absolutely fantastic. I could not have anyone better and we are good friends.

Reply from John Pughe, at Promedica24 (Lancashire)

Pleasure to take care of you after your operation, Jean. Hope you are continuing to get stronger and if you or your friends ever need our services in the future, please just give us a call.

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Review from Judy G (Power of Attorney of Client) published on 13 March 2019 Submitted via Website
Overall Experience

She has not felt so secure and happy for many years. Her carers are friendly and treat her with dignity and respect. They are able to represent her with concerns and contact any professional support as and when needed. The head office contact is friendly and courteous.

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Review from Fleur G (Daughter of Client) published on 11 March 2019 Submitted via Website
Overall Experience

Promedica24 have been providing live-in care for my mum, for the last couple of months and I cannot fault the care she has been given.

The process of setting up her care was flawless and we were well informed during every step, and we continue to be supported and kept up to date. We have used a number of different care providers over the years and none have come close to Promedica24.

The carers are dedicated, caring and professional and listen to the needs of my Mum. They make her feel comfortable and safe in her own home, whilst also giving her that bit of extra freedom to help take her out of the house and she is always treated with dignity.

I would highly recommend Promedica24 and would like to thank you for all your support so far!

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Review from Andrew R (Son of Client) published on 7 March 2019 Submitted via Website
Overall Experience
My father received in-home care from two Promedica staff, arranged by the manager, until his deteriorating health required alternative arrangements.
I was extremely impressed by the obvious quality of their training and their professionalism. They were honest, caring, hardworking and easy to get on with, always putting his interests first.
They could not have looked after him better if he had been their own grandfather.

I would not hesitate to recommend Promedica to someone looking for care in the home.

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Review from Tim W (Client / Service User) published on 1 March 2019 Submitted via Postal Card
Overall Experience

The service has been fine. The occasional misfits have been sorted out quickly and with little fuss.

Reply from Gary Derbyshire, at Promedica24 (Lancashire)

Thank you for your review, it is greatly appreciated.

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Review from Penelope N (Daughter of Client) published on 28 February 2019 Submitted via Website
Overall Experience

Following my father’s death, we were in need of finding an agency to provide live-in care for my 84-year-old mother. After meeting with several agencies it was clear to me that Promedica 24 were offering the best service both in terms of compassionate care and financially. The Manager very quickly came alongside the family and seemed to understand the situation in a heartfelt yet professional way.

The care manager has been excellent at responding to the needs of my mother and always seems to have time to listen to any problems that arise.

I would highly recommend Promedica 24 to anyone requiring 24-hour care.

Reply from Mark Muller, at Promedica24 (Lancashire)

Thank you for your kind words, it is always a pleasure to visit. Kind Regards

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Review from Fran L (Daughter of Client) published on 7 December 2018 Submitted via Website
Overall Experience

My 88-year-old mum is registered disabled and severely partially sighted. She had carer’s coming in to visit her during the day starting at one visit and then progressing to four times a day. After a bad fall, it was agreed with the medical professionals that she was not safe to be left alone at night. The care agency agreed that mum required more care and put us in touch with Promedica 24. From the first conversation, we were reassured that this was the way forward. They worked quickly and the carer arrived. From the first meeting with her, we knew she was going to be perfect. She proved to be extremely hard working and completely dedicated to my mother’s needs and wellbeing. Mum became much happier and was given reassurance that should she need assistance in any way, during the day or night, somebody was there for her. She started to sleep better as I did too. Many thanks to all at Promedica, who we would not hesitate to recommend to anyone requiring live in care for a loved one.

Reply from Mark Muller, at Promedica24 (Lancashire)

Thank you for your kind words, it is a pleasure for us to support mum and yourself and always an enjoyable to visit, filled with smiles and laughter. Kind Regards, Mark.

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Review from Sonia (Client / Service User) published on 14 November 2018 Submitted via Website
Overall Experience

Thanks so much for your kind wishes! My dad's brothers keep telling me that I've done an amazing job to have supported my dad in keeping him at home to be cared for. It's too easy an option for families to use a care home but we are proof that it does and can work being cared for in your own home......4 years my dad had after his stroke. It was only this last year that he became bed bound. He was well looked after and his carer from day one has been truly amazing. My dad saw her as his own daughter. I would often walk in and the two of them would be sat down watching an old black and white film together, smiles on their faces. It takes a special kind of person to be a live-in carer and she was fantastic.

Reply from Mark Muller, at Promedica24 (Lancashire)

Thank you for your kind words, supporting dad and yourself was always a pleasure.

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Review from L L H R (Daughter-in-law of Client) published on 8 November 2018 Submitted via Website
Overall Experience

I wanted to write to say thank you so much for all your help in scheduling all the arrangements and your patience and understanding regarding my mother-in-law's continued care.

My husband and I have, overall, found the caregivers to be very good and competent in their roles. They have all been so good, graciously understanding and delightful to work with, even if my mother-in-law didn’t always appreciate their efforts!

In particular, I have found the administrative side of working with Promedica24 to be excellent. You have always been quick to respond, easy to work with, knowledgeable and personable in your approach. It has been a huge help. The regional manager has been so helpful.

Promedica24 has excelled in providing quality service in every way. It is a reflection on them to have such outstanding employees/partners. Thank you for all you have done to keep things running smoothly.

Reply from Mark Muller, at Promedica24 (Lancashire)

Thank you for taking the time.to post this review, both I and the team are very grateful for you kind words. Always a pleasure to support. Kind regards Mark.

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Review from Martyn S (Son of Client) published on 23 October 2018 Submitted via Website
Overall Experience

Was recommended to try out Promedica24 Live In Care services via a referral.

The issues we were having was -

* no dignity or support at the Care Home for elderly parent
* live in Care Support provided - was only 5 days per week
* leaving 2 days unsupported

* ended in the late evening - no overnight cover

All the staff, so far, have been highly courteous and very professional dealing with our situation.

Best decision we ever made using Promedica24.

Well done to the manager.

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Review from Patricia (Friend of Client) published on 23 October 2018 Submitted via Website
Overall Experience

Promedica's commitment to my neighbour's care for the past 6 months has been outstanding. There has been a willingness to understand her needs as an individual and a sensitivity to the way these are changing as the months go by. The review meetings have been very good and my neighbour has been listened to and has felt encouraged. The carers have been kind and diligent and have a genuine concern for her wellbeing.

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Review from Roger W (Son of Client) published on 12 October 2018 Submitted via Website
Overall Experience

The whole family have been very happy with the standard of care and commitment shown by the most recent carers. We are so happy with the latest situation that we have asked for them to stay as long as possible. So far it has been a very good experience dealing with Promedica. Long may it continue.

Reply from John Pughe, at Promedica24 (Lancashire)

Many thanks for your kind review. It is a pleasure to look after your Dad.

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Review from Angela G (Daughter of Client) published on 10 October 2018 Submitted via Website
Overall Experience

We have used the Service of Promedica24 since July 2018 and have been very impressed with the professionalism, care and dedication of the carers. My dad has the benefit of being in the familiar surroundings of his own home and as his daughter living away, I have the peace of mind knowing that he is safe and happy.

Additionally, the management back up has been extremely supportive and well organised. I would have no hesitation to recommend Promedica24.

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Review from J. T (Daughter of Client) published on 13 August 2018 Submitted via Website
Overall Experience
As a family, we are extremely pleased to have engaged in the services of Promedica24.

We have previously had domiciliary care and then live in care provided by a local franchise care agency. Although two of the carers were good, the remaining 90% lacked skills either in cooking, professionalism or the ability to follow the care plan. We approached Promedica24 with a long wish list and they have done a wonderful job of finding staff who fit the bill. The first carer sent by Promedica24 was fantastic, she has been such a positive influence and fits in like a member of the family. The most recent carer is also a great match for our needs. The regional representative and all office staff have been courteous and accommodating, which is the polar opposite of our experience with the original company. My only regret is not switching sooner. Thank you Promedica24 for everything you have done for my family.

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Review from Mary P (Sister of Client) published on 1 August 2018 Submitted via Postal Card
Overall Experience
Very pleasant - very willing to do whatever was requested. More than happy with this.

My sister would be pleased to have her again - excellent.

Reply from Tibor Dusnoki, at Promedica24 (Lancashire)

Thanks a lot Mary, we are delighted that you and your sister were so happy with our service. It's my pleasure to say that your sister's carer was glad to support her and she'd go back to you again any time. Thank you.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 May 2023
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Promedica24 (Lancashire).

Awards / Recognitions (5)

Meet the Team (17)

Grzegorz Wrzosek Job Title: UK Country Manager Joined: 2018
Grzegorz Wrzosek

Grzegorz has gone from strength to strength within the Promdica24 family. Initially joining the company as Finance Manager he has progressed to being appointed Country Manager in 2022.

In his position he wishes to keep the business growth within the UK, upholding our mission as live-in care specialists of championing the choice for all of our service users.

Katarzyna Twardowska Job Title: Exceutive Director UK Joined: 2013
Katarzyna Twardowska

Joining the company over 9 years ago Katarzyna has shown her passion for the person-centred care we deliver being responsible for overseeing the operations and the workflow between the UK and Polish teams.

In May 2022 Katarzyna passed her DBA and is focused on researching and developing approaches that can strengthen the best outcomes for people who are at the centre of our services.

Tina Benson Job Title: Head of Care Joined: 2016
Tina Benson

Tina has worked in care for 42 years – 2 years as a volunteer from 16 – 18 in a home for people with disabilities and then 40 years in care in various roles.

Working across hospitals, complex care, training roles, care manager roles and a Regional Manager role for 10 years.

Tina was also a long-term foster carer, for over 20 years, providing care and compassion to over 30 children in that time.

Tina prides herself on providing good quality care, with compassion and empathy for the people we provide a service to and treating others as we would wish to be treated.

Gillian Louggar Job Title: Registered Manager - South Team Joined: 2019
Gillian Louggar

I started working in care over 15 years ago. My son was two and a half at the time and I needed a job that would fit around being his mum.

I started as a Care Support Worker and quickly found that I really enjoyed being part of a care team. Hearing people's stories, and being able to be a small part in ensuring they still knew they were valued and that they still had a lot to offer this world gave me a sense of knowing that this was the career path for me.

I believe starting as a Carer and then working my way up has allowed me to see the different processes and given me a better overall understanding. I am passionate about good person-centred care where the person is always at the heart of everything we do. I worked my way up over the years studying as I went along.

I worked as a Carer, Admin Support, Trainer, Locality Manager, Client Relationship Manager, and Care Manager and after completing my level 5, I have now moved up into the Registered Manager Role.

Working within Promedica24 has given me a great sense of teamwork, of the importance of supporting your team, and a great understanding of how putting the people who use our service first has great benefits for all.

I hope to lead with a servant's heart and enable my team to achieve their goals. Care is where my heart lies, and being able to be a part of a fantastic care company in a leadership role is a challenge I am looking forward to, and one where I will give my very best. I will uphold our values, and work hard with my colleagues to ensure we deliver the best possible person-centred care.

Helen Openshaw Job Title: Registered Manager -NorthTeam Joined: 2019
Helen Openshaw

I choose to work in the care sector because I meet lots of amazing people all the time, from the people we support to other like-minded colleagues who genuinely care.

Working for Promedica24 has given me the opportunity to really make a difference to people who prefer to stay in their own homes, at a time in their lives when they feel a little more vulnerable.

Katrina Murphy Job Title: Care Manager - North Team
Katrina Murphy

I choose to work in the care sector because I know I am making a positive difference every day.

Jonathan Exley Job Title: Care Manager - North Team Joined: 2020
Jonathan Exley

I have worked in care for the last 28 years in the community and residential care with elderly and special needs children. I personally feel it is the best job as I get to help people either to learn and develop or to remain in their homes safely and well. Developing relationships with them learning about their past and their wishes, likes and dislikes to meet their needs.

I have met people who worked with Laural and Hardy, and a dancer who was with the Russian ballet. You never know what people have done till get to know them and ask which I feel is what makes the work so interesting.

Claire Aylett Job Title: Care Manager - South Team Joined: 2018
Claire Aylett

I have been with Promedica24 for 5 years and I enjoy that every day is completely different, I work with a fantastic team and we all work together to promote the outcomes of the people who use our service.

Katie Carr Job Title: Care Manager - South Team Joined: 2023
Katie Carr

I have worked in the care industry in a variety of settings and positions since 2004, joining Promedica24 in 2023 as a Care Manager. I am passionate about quality care and advocating for people using the service. I love working with a company that shares my passion and values.

Lorraine Marshall Job Title: Care Manager - South Team Joined: 2023
Lorraine Marshall
Lorraine has worked in health and social care for over 14 years. Over the years she has worked as a care worker, up to a care manager, including managing a brain injury team.

Lorraine is Level 5 Qualified and has a passion for delivering person-centred care.

She also enjoys supporting training and loves to help others, taking great pride in her job.

Gary Derbyshire Job Title: Ribble Valley, Lancashire and North Yorkshire Regional Partner
Gary Derbyshire
Hello, I’m Gary - your Regional Partner for North Yorkshire and Lancashire. I launched the Promedica24 Lancashire office in 2016 with my partner Gill, before expanding our services to North Yorkshire, offering people a genuine alternative to residential care. I’ve previously worked for the Met Office on its Healthy Outlook Initiative, supporting the NHS and Primary Care Trusts to help keep people with respiratory health conditions to live well at home at times of poor weather, whilst also helping to avoid hospital admissions.

A common theme throughout my career is my desire to help and support others. Whether through my community fundraising initiatives with local charities such as Dementia Forward or through raising key issues with decision makers in health and social care – I am passionate about ensuring the people of Lancashire and North Yorkshire can live independently and well in the comfort of their own homes.

In my spare time I enjoy playing golf, walking in the countryside with Gill and our dogs, and watching my favourite football team, Manchester United – though that's not been too enjoyable in recent times!

Mark Muller Job Title: Dorset and Hampshire Regional Partner
Mark Muller
Hello, I’m Mark – your Regional Partner for Dorset, Hampshire & the New Forest. I joined Promedica24 in 2015 to provide people with a genuine alternative to residential care. With over 15 years of experience in the care industry, I continue striving to help meet the real need for live-in care in the southwest.

I am convinced supporting people to remain in the home they love is the best environment for people who find themselves needing support. As life chips away at our capabilities, we will all need some level of support. This varies greatly from preparing meals, providing a means for people to remain active in their communities to helping couples remain together. The relationships I have witnessed and the changes we have enabled show me that we are making a positive impact in people’s lives every day.

In my spare time, I act as a non-paid driver for my daughter ferrying her to various clubs, and I occasionally get out for a bike ride with friends. With two cats, a dog, a hamster, fish, and frogs, there is always something to do. Walking our dog Thor keeps me fit whatever the weather and I’m fortunate to live in a lovely area with the beach and forest not far away.

I am also a Dementia Friend with the Alzheimer’s Society, raising awareness and understanding of what it’s like living with the condition in my community.

John Pughe Job Title: Chester, Cheshire and North Wales Regional Partner
John Pughe

Hello, I’m John – your Regional Partner for Chester, Cheshire, and North Wales. I launched the Promedica24 Cheshire branch just over five years ago to provide the communities I serve with a genuine alternative to residential care. I’m proud to say my live-in care branch is known amongst the Cheshire community as the go-to provider in the area.

Caring for people is part of my family heritage. My parents both worked in the NHS, my sister still does, and my children aspire to be dietitians and physiotherapists. As a teenager, I saw how hard it was for my parents to juggle their busy jobs whilst raising a young family and caring for my grandparents. I know what this pressure looks and feels like for people now.

Today, what my parents want from professional care in later life has radically altered. They wish to remain at home. To stay in familiar surroundings, with family and friends able to visit at any time. To keep their pets, their possessions, and routines. To live their own lives and have their own choices. I very much welcome a chat with you to see how we can improve you and your loved one's life if professional care is required.

In my spare time, you’ll find me in my garden or on a tennis court (I’m quite competitive). Maybe reading a history book - if I get any peace and quiet with teenage children around – which isn’t often!

Jonathan Hayley Job Title: Wirral and Cheshire East Regional Partner
Jonathan Hayley

Hello, I’m Jonathan – your Regional Partner for Wirral. I launched the Promedica24 branch in 2016 after identifying a real need for alternatives to residential care in the area. I was born in Clatterbridge and grew up in West Kirby before going to the University of Leeds to read Russian and Czech. I spent over 20 years in the IT and telecommunications sector, working across the UK and Europe meeting people from many different nationalities and cultures. I’m now married and live in Heswall with my family.

I am part of the Dementia Friends initiative, participating in Dementia Services Showcase events in addition to being a key speaker at Later Life Seminars with AgeUK Wirral. I look forward to working with you and seeing how we can best support you to live independently in the comfort of your own home.

As a keen fan of the outdoors, I was an active member and volunteer at Neston Cricket club for over 10 years and I’m now a volunteer and participant at both West Kirby and Dee Sailing Clubs where I sail with my children. In Wirral, we are fortunate to have an abundance of wonderful outdoor spaces on our doorstep and I hope people of all ages can continue to enjoy them for a long time to come.

Rish Amod Job Title: East Berkshire and South Buckinghamshire Regional Partner
Rish Amod

Hello, I’m Rishard – your Regional Partner for Berkshire and South Buckinghamshire. I was born in South Africa and launched the Promedica24 Berkshire and South Buckinghamshire branch six years ago. Before this, I was a teacher and Head of Department for Speech, Drama and English Literature students in South Africa, New Zealand and the UK for more than 30 years. I hold a CELTA qualification and can teach English as a second language. I have also been a professional actor on stage and in the film both in South Africa and England, having appeared in numerous productions.

Running my live-in care branch has allowed me to use my life to benefit the lives of others. I especially feel a deep sense of gratitude when you assist a person who has spent months in a hospital bed, to finally be in their own home, to see the smile on their face as they settle into their favourite seat. I look forward to being of service to you, making your life more comfortable, and getting you home.

I’m an avid aviation enthusiast, photographer and videographer. I also have a love for travel and cooking.

Tibor Dusnoki Job Title: North Surrey Regional Partner
Tibor Dusnoki

Hello, I’m Tibor – your Regional Partner for North & West Surrey. As one of the very first franchise partners in the UK, I have been running my live-in care branch in Surrey since April 2014. Back in my home country, Hungary, I worked in PR and sales, before moving into the care industry and working as a carer for two years. Fast forward eight years, and I have helped hundreds of families across Surrey find the support they need.

I am passionate about making a difference in my community, and my role as Regional Partner is to ensure people have access to the support they need to live their lives. Whether your loved one requires help around the home, or you are finding everyday tasks just that little bit more challenging, we are here to provide you with the best possible care to live your life independently in the comfort of your own home.

For almost two years, before Covid, I supported the local community as a volunteer driver, taking vulnerable people to GP and hospital appointments. I have also been helping a local family with two disabled children for several years as a translator and interpreter to keep in touch with social services and healthcare professionals.

Chris White-Smith Job Title: West Sussex Regional Partner
Chris White-Smith

Hello, I’m Chris – your Regional Partner for West Sussex. I launched my Promedica24 branch in 2017 and for over five years have enabled people to live independently and well in the comfort of their own homes. Before this, I held several senior management positions and directorships, leading business development and sales teams within the media industry.

I strive to ensure the residents of West Sussex can access a genuine alternative to residential care. I’m motivated by a personal commitment that everyone should have the choice and ability to access high-quality care at home. Whether short, long-term, respite, or urgent care is required, the Promedica24 care team and I are on hand to provide the highest quality support for you or a loved one.

In my spare time, I enjoy gardening and attending auctions. I also play golf and cycle around the beautiful villages of West Sussex. I am also a key sponsor and volunteer at The Glamour Club, a local community event for the over-55s in Worthing which is on a mission to end loneliness and loneliness caused by social isolation in Worthing and beyond.

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