Home Care Providers Owned by Guardian Angel Carers in Surrey

Guardian Angel Carers logo
Award winner
Group Review Score

Only the locations & reviews in Surrey for Guardian Angel Carers are being shown.

Guardian Angel Carers Locations in Surrey (2)

Loading...
2 Home Care Providers owned by Guardian Angel Carers in Surrey
Guardian Angel Carers - Spelthorne, Elmbridge and Runnymede
3 Thurlestone Parade, High Street, Shepperton TW17 9AR
"We needed a carer for mum coming out of hospital, because she had fractured her spine. I was able to be with her for a week or so but then..."Read all 70 reviews
Visiting Care from £28.50 / hour|Live-in Care from £1,686 / week

Guardian Angel Carers is a home care company that provides compassionate, professional care and helps clients retain clients' independence, dignity and individuality in their own homes. Offering homecare... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care
Guardian Angel Carers Godalming and Guildford
Suite G5, Church House, Church Street, Godalming GU7 1EW
"I have never experienced care quite like it. Where do you find your carers. If I need extra care at anytime I just have to call the office..."Read all 3 reviews
Visiting Care from £30.60 / hour|Live-in Care from £1,435 / week

Guardian Angel Carers in Godalming & Guildford are dedicated to helping people live safely, happily, and independently in their own homes. Home is where people feel most comfortable, and the role is to... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care

Guardian Angel Carers Reviews in Surrey (73)

9.6

Guardian Angel Carers has a Group Review Score of 9.6 (9.604) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Guardian Angel Carers must have a Review Score.

Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Guardian Angel Carers
Loading...
Showing 73 reviews matching selected criteria
Review of Guardian Angel Carers - Spelthorne, Elmbridge and Runnymede from Nina T (Daughter of Client) published on 1 May 2026 Submitted via Website
Overall Experience

We needed a carer for mum coming out of hospital, because she had fractured her spine. I was able to be with her for a week or so but then needed evening care incase she needed her commode or needed the toilet etc. I called Guardian Angel among others to put support into place, they were by far the most professional during the "get to know you" session. That care and attention led me to choose them because I wanted to be sure mum would be ok without me. Once the care was in place and started I was relieved that the attention to detail and care that I saw in the "meet me" session was also reflected in the carers. Extremely friendly yet always professional. I will not hesitate again in using Guardian Angel in the future. If you are looking for a care agency do not hesitate in contacting Guardian Angel. Their fees are on the higher end, but honestly you definately pay for what you get with them.

Reply from Jessica Green, New Client Co-Ordiantor at Guardian Angel Carers - Spelthorne, Elmbridge and Runnymede
Thank you for taking the time to share your experience with us. It has been a pleasure supporting both you and your mum.

We're so pleased we could support both you and your mum during what must have been a very difficult and worrying time following her hospital discharge. Ensuring families feel...  

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Guardian Angel Carers - Spelthorne, Elmbridge and Runnymede from A W (Daughter of Client) published on 14 April 2026 Submitted via Website
Overall Experience

Lovely to deal with such a great caring team - the help given Mum with her daily tasks and personal care has been excellent, the family have really appreciated the support we have received - I don't know what we would have done without you all. Thank you

Reply from Jessica Green, New Client Co-Ordiantor at Guardian Angel Carers - Spelthorne, Elmbridge and Runnymede
Thank you for taking the time to leave such a lovely review, it genuinely means so much to all of us.

It has been an absolute pleasure supporting your mum, and we're so glad to hear that the care provided with her daily routines and personal care has made a real difference. Knowing that we've been...  

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Guardian Angel Carers - Spelthorne, Elmbridge and Runnymede from Julia K (Daughter of Client) published on 6 March 2026 Submitted via Website
Overall Experience
The Guardian Angels team have looked after my 85 year old father in his home for the past 2 years, visiting three times a day. The care and support they have provided has included personal care, washing and dressing, cleaning, changing bed sheets (daily!)shopping, cooking meals and accompanying him to medical appointments.Liz's communication is excellent and the Management and staff genuinely care for their clients, they also follow the relevant processes where there are safeguarding issues and are happy to support with communicating with Social Services.

I am hugely grateful to all the team for the support they have given both my father and myself over the past 2 years and would highly recommend them - true Guardian Angels!

Reply from Jessica Green, New Client Co-Ordiantor at Guardian Angel Carers - Spelthorne, Elmbridge and Runnymede
Thank you so much for your incredibly kind review. It really means a lot to all of us.

It has been a genuine privilege for our team to support your father over the past two years. Building such a positive relationship with him and being able to help him stay comfortable and independent in his own...  

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Guardian Angel Carers - Spelthorne, Elmbridge and Runnymede from Edith C (Client / Service User) published on 3 March 2026 Submitted via Postal Card
Overall Experience

I've been with Guardian for over 2 years. I feel very safe and very looked after. Nice to see friendly faces. The carers are always on time. I have the same carer and we have build a safe friendship. I would recommend Guardian Angel Carers to anyone who needs help.

Reply from Jessica Green, New Client Co-Ordiantor at Guardian Angel Carers - Spelthorne, Elmbridge and Runnymede
Thank you so much for your lovely feedback and for taking the time to share your experience with us. Were pleased to hear that you feel safe, supported, and well looked after.

We're especially pleased that you've been able to build a strong and trusting relationship with your carer, continuity and...  

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Guardian Angel Carers - Spelthorne, Elmbridge and Runnymede from Gary C (Son of Client) published on 13 February 2026 Submitted via Website
Overall Experience
Jess jumped in at short notice after my mother suffered a fall resulting in a nasty break to her arm which left her somewhat incapacitated and needing assistance with getting into and out of bed and other general help.

All the staff have been really kind and helpful staff. Which has provided us with peace of mind.

Reply from Jessica Green, New Client Co-Ordiantor at Guardian Angel Carers - Spelthorne, Elmbridge and Runnymede
Thank you so much for your thoughtful review.

We're so sorry to hear about your mum's fall, but we're really pleased that Jess and the team at Guardian Angel Carers were able to step in and support you at such short notice. We understand how worrying and overwhelming situations like this can be,...  

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Guardian Angel Carers - Spelthorne, Elmbridge and Runnymede from M W (Daughter of Client) published on 29 January 2026 Submitted via Website
Overall Experience
My mother has been using the service for the last three months and is really benefitting from the interaction and personal care that she receives.
In the first meeting I was really pleased with the empathetic approach of the assessor, who took time to get to know my mother and made her feel relaxed, when she had been, initially, a little appprehensive. The assessor spent time understanding her needs, interests and personality, as well as finding out what my step father needed in the way of support with my mother's care.
Although there has been a range of carers, my mother has said that they have all been kind and friendly. She has particularly bonded with a couple of carers, with whom she has felt especially cared for and has developed a friendship.

The carers are always punctual and show great respect for the home and also their client.

Reply from Jessica Green, New Client Co-Ordiantor at Guardian Angel Carers - Spelthorne, Elmbridge and Runnymede
Thank you for your lovely review. We're so pleased to hear that your mother is benefiting from the care and enjoying the interaction she receives.

It's great to know that the initial assessment helped her feel relaxed and understood, and that our carers have been kind, friendly, and respectful....  

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Guardian Angel Carers - Spelthorne, Elmbridge and Runnymede from Gayle R (Daughter of Client) published on 29 January 2026 Submitted via Website
Overall Experience

I have previously used Guardian Angels for the care of my father and they were amazing. So when recently my mum broke her arm and needed support after being in hospital I had no hesitation in reaching out to Jess who was fantastic she immediately visited my mum in hospital to assess her - put lovely careers all in place in a matter of hours and made my mum feel cared for and safe. All the careers are so kind and gentle with my mum and this has been invaluable to us as a family. Thank you all at Guardian Angels

Reply from Jessica Green, New Client Co-Ordiantor at Guardian Angel Carers - Spelthorne, Elmbridge and Runnymede
Thank you so much for your kind words. We're truly grateful for your kind words and for trusting GuardianAngels with the care of both your father previously and your mum more recently.

We're delighted to hear that Jess was able to support your mum so quickly and that the care team helped her feel...  

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Guardian Angel Carers - Spelthorne, Elmbridge and Runnymede from Matthew S (Son of Client) published on 14 January 2026 Submitted via Website
Overall Experience

I have been using the services of Guardian Angel Carers for a few months on an ad hoc basis for those times when I'm not available to help Mum at home and I have to say, they've been an absolute life-saver.

Mum was initially apprehensive about using agency carers but now she looks forward to every visit with relish. They are always kind, capable and extremely good company for her. We have now started using the Angels to help Mum to get herself up and dressed on a regular basis, and amazingly she agreed without hesitation- such is her enthusiasm!

For my part, they go above and beyond to accommodate my unpredictable schedule and last minute requests. The communication and reliability is first class. 100% endorsement for this company!

Reply from Jessica Green, New Client Co-Ordiantor at Guardian Angel Carers - Spelthorne, Elmbridge and Runnymede
Thank you so much for your wonderful feedback. We're genuinely delighted to hear what a difference Guardian Angel Carers has made for both you and your mum.

It means a great deal to know she's gone from feeling apprehensive to actually looking forward to our visits and we love hearing how well...  

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Guardian Angel Carers Godalming and Guildford from Susan E (Wife of Client) published on 25 November 2025 Submitted via Postal Card
Overall Experience

Very pleasant ladies come out 7.30 am. All good.

Reply from Lauren Gee, Registered Manager at Guardian Angel Carers Godalming and Guildford
Thank you for your feedback. We're delighted to hear that you are pleased with the care provided by our care team.

At Guardian Angel Carers, we aim to deliver the highest standard of person-centred care.

Staff
No Rating
Care / Support
Management
Treated with Dignity
Value for Money
Review of Guardian Angel Carers Godalming and Guildford from Angela J (Client / Service User) published on 25 November 2025 Submitted via Postal Card
Overall Experience

I have never experienced care quite like it. Where do you find your carers. If I need extra care at anytime I just have to call the office and a carer is sent out to help me. Very approachable staff. The carers are very caring and treat me with respect.

Reply from Lauren Gee, Registered Manager at Guardian Angel Carers Godalming and Guildford
Thank you for your feedback. We're delighted to hear that you are pleased with the care and flexibility provided by our care team.

At Guardian Angel Carers, we aim to deliver the highest standard of person-centred care. We take great pride in our team and genuinely dedicated to the people we support.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Guardian Angel Carers Godalming and Guildford from C S (Wife of Client) published on 20 October 2025 Submitted via Postal Card
Overall Experience

Guardian Angel have provided excellent care services and have been flexible with changes of plan. My husband and I are very pleased with them. It would be helpful if they had more carers well versed in urinary continence care.

Reply from Nicola Godwin, Operation Director at Guardian Angel Carers Godalming and Guildford
Thank you for your feedback. We're delighted to hear that you and your husband are pleased with the care and flexibility provided by our care team.

At Guardian Angel, our aim is to deliver the highest standard of quality, person-centred care. Each of our carers is carefully selected through a...  

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Guardian Angel Carers - Spelthorne, Elmbridge and Runnymede from R A (Daughter of Client) published on 17 September 2025 Submitted via Website
Overall Experience

My mother has had care provided by Guardian Angels for the last four and a half years. Over that time they have always responded promptly and compassionately whenever her care needs have changed, especially when we've been faced with emergencies and they've responded so quickly to urgent requests. Overall, the service has provided the family with assurance and comfort that mum is safe and looked after. The ability to read a note of every care visit has also been very welcome as I live over 100 miles away and it has provided extra assurance about mum's wellbeing, as well as flagging up any potential concerns. Now that mum has moved into residential care we can look back knowing that the service provided by Guardian Angels was the key to her being able to stay in her own home as long as possible.

Reply from Liz Ellis, Registered Manager at Guardian Angel Carers - Spelthorne, Elmbridge and Runnymede

Thank you so much for your kind and thoughtful words. It has been a privilege to support your mum over the past four and a half years, and we're truly grateful for the trust you and your family placed in Guardian Angel Carers.We're especially pleased to hear that our responsive approach and care...  

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Guardian Angel Carers - Spelthorne, Elmbridge and Runnymede from Sarah B (Daughter of Client) published on 3 September 2025 Submitted via Website
Overall Experience
We are very pleased with the service Guardian Angels are providing for our mum. The staff are friendly and compassionate both in the office and with the carers.
Mum is pleased to see them twice a day and it has meant that she is eating well and medication is administered timely and correctly.
The trust has now built up so that mum is bathed and dressed without fuss.

We don't use all the services they can help with but feel safe in knowing that when we need further assistance they are able to help.

Reply from Liz Ellis, Registered Manager at Guardian Angel Carers - Spelthorne, Elmbridge and Runnymede

Thank you so much for your kind and thoughtful review. We're delighted to hear that your mum is happy with the care she's receiving and that our visits are having such a positive impact on her daily wellbeing.It's lovely to know that she feels comfortable and supported, and that trust has grown to...  

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Guardian Angel Carers - Spelthorne, Elmbridge and Runnymede from Sylvia C (Niece of Client) published on 10 July 2025 Submitted via Website
Overall Experience
Very good all round experience for my aunt so far.
They have been caring for her over a year now.

Kind caring genuine staff usually on time . Very approachable management. Very quick at dealing with any problems arising.

Reply from Jessica Green, New Client Co-Ordiantor at Guardian Angel Carers - Spelthorne, Elmbridge and Runnymede

Thank you for your kind feedback. We're so pleased to hear that you're having a positive experience with our carers. We strive to be kind, genuine, and reliable, and punctuality is always a top priority when supporting our clients.Our office team is always just a phone call away and ready to assist...  

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Guardian Angel Carers - Spelthorne, Elmbridge and Runnymede from C W (Wife of Client) published on 7 July 2025 Submitted via Website
Overall Experience
Guardian Angel Carers are my saviour.
They have started to visit my husband three times a week for an hour and it's the first step of getting him to accept help, not only for himself but for our family.
The reassurance I can call and ask for help when needed is such a relief.

Thank you

Reply from Jessica Green, New Client Co-Ordiantor at Guardian Angel Carers - Spelthorne, Elmbridge and Runnymede

Thank you for your lovely feedback. We're so pleased to have been able to support your husband in accepting help, and that it's brought some relief to you and your family. Please know we're always here for you all, don't hesitate to call if there's anything we can do. The girls really enjoy visiting your husband. He has a wonderful sense of humour and they get along with him well.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Guardian Angel Carers - Spelthorne, Elmbridge and Runnymede from Christopher B (Client / Service User) published on 30 June 2025 Submitted via Website
Overall Experience

I have always found the carers to be cheerful, adaptable, willing and sensitive to my needs. The standard and consistency of care is very good. They are resourceful in tackling tasks I find difficult. I look forward to their visits and have no hesitation in recommending this service.

Reply from Jessica Green, New Client Co-Ordiantor at Guardian Angel Carers - Spelthorne, Elmbridge and Runnymede

Thank you for your kind words. We're truly grateful for your feedback and are delighted to hear that you feel supported and well cared for. It's wonderful to know that our team's cheerfulness, adaptability, and sensitivity to your needs have made a positive impact. We'll be sure to share your...  

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Guardian Angel Carers - Spelthorne, Elmbridge and Runnymede from E J T (Daughter of Client) published on 18 June 2025 Submitted via Website
Overall Experience

When my father became seriously unwell last month, Guardian Angels responded to our call by arranging a visit the same day. Two days later we had a wonderful carer living in full-time - we could not be more pleased with the support we received when we really needed it. My father's carer is kind and patient, and he has quickly grown used to her looking after him. The family can now visit and enjoy our time together.

Reply from Liz Ellis, Care Quality Manager at Guardian Angel Carers - Spelthorne, Elmbridge and Runnymede

Thank you so much for your kind words and for taking the time to share your experience. We're so pleased we could be there for your family when you needed support, and it's heartening to hear how well your father got on with his carer. Knowing that our support helped create a calm and comforting...  

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Guardian Angel Carers - Spelthorne, Elmbridge and Runnymede from Paul G (Son of Client) published on 10 April 2025 Submitted via Website
Overall Experience

Guardian Angels are very easy to contact and understand he issues being discussed. They are quick to provide solutions. The carers they provide are excellent. Friendly and really build a rapport with the client.

Reply from Louise Cobban, Director at Guardian Angel Carers - Spelthorne, Elmbridge and Runnymede

"Thank you so much for your kind words! We're thrilled to hear that Guardian Angels has been able to provide you with excellent service and support. It's wonderful to know that our carers have been able to build a great rapport with mum and truly make a difference to her day to day life. Were Grateful for the opportunity to care for mum and look forward to supporting her in the future"

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Guardian Angel Carers - Spelthorne, Elmbridge and Runnymede from Alan B (Son of Client) published on 2 April 2025 Submitted via Website
Overall Experience

Our family is new to the Guardian Carer service as my mum needs greater support at home and help at meal times. We have been very pleased with the level of care and attention shown in setting up my mum's service plan and the level of support that Guardian Carers have provided so far. It is a great relief that mum is getting the regular company and help at meal times she now needs, and is able to stay in the home she loves. The family visit her regularly but it is a huge comfort that Guardian Carers give her the extra visits required. The team have already reviewed my mum's care plan and are happy to provide extra support when requested. Many thanks.

Reply from Louise Cobban, Director at Guardian Angel Carers - Spelthorne, Elmbridge and Runnymede

Thank you for your amazing feedback. It's so wonderful to hear that the Guardian Angel Care service has been a positive support for your mum and your family. We are glad to hear that her care plan was created with her unique needs in mind, helping to ensure she has the right level of support while...  

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Guardian Angel Carers - Spelthorne, Elmbridge and Runnymede from Sheila R (Mother of Client) published on 6 February 2025 Submitted via Website
Overall Experience

Guardian Angels Spelthorne are the best care providers we have ever had. Due to my son's complex needs, we had to be sure the care was the highest level. For over a year, their service has provided him with professionalism kindness patience and humility. Every caregiver without exception is excellent. We recently had an emergency with a feeding tube and I went into panic mode over the carers remained calm reassuring and professional. I have had other agencies over a number of years that ranged from just about acceptable to Ok. Guardian Angels are in a league of their own where caregiving is concerned. From the extremely helpful office team to the carers providing the care I would highly recommend them.

Reply from Louise Cobban, Director at Guardian Angel Carers - Spelthorne, Elmbridge and Runnymede

Thank you so so much for your kind words and review! We all truly love visiting you and your son and are so glad you look forward to seeing us too!

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Awards / Recognitions (3)

  • Recipient: Guardian Angel CarersDate: Friday 30 May 2025
  • Recipient: Guardian Angel CarersDate: Friday 31 May 2024
  • Recipient: Guardian Angel CarersDate: Friday 30 Apr 2021

News (0)

News

There are no news items for Guardian Angel Carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Guardian Angel Carers to verify any information. View our terms and conditions. Guardian Angel Carers has an Enhanced Service - more info.