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Home Care Providers Owned by Alcedo Care in Cheshire

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9.3 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Alcedo Care in Cheshire

Only the locations & reviews in Cheshire for Alcedo Care are showing below.

View the details of all 22 locations (with 537 reviews) owned by Alcedo Care

Alcedo Care Locations in Cheshire (3)

3 Home Care Providers owned by Alcedo Care in Cheshire
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Alcedo Care Crewe
Scott House, Westmere Drive, Crewe CW1 6ZG 
9.6 7 reviews
Alcedo Care Crewe, Crewe, Cheshire
"Excellent empathy shown by all the staff at Alcedo Care (Crewe). Always there for not only my dad but all the family. Every person you…"   Read all 7 reviews
  • Visiting Care from £34 / hour
  • Live-in Care from £1,605 / week

Alcedo Care Crewe believes that everyone should be empowered to live their lives as they wish, including having the choice to remain living in their own home with the support required in order to ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Alcedo Care Warrington
Sedgefield House, Trident Business Park, Warrington WA3 6BX 
9.5 5 reviews
Alcedo Care Warrington, Warrington, Cheshire
"I'm very pleased with Alcedo Care Staff. They are all very helpful and willing to do whatever is needed.…"   Read all 5 reviews
  • Visiting Care from £34 / hour
  • Live-in Care from £1,605 / week

Alcedo Care Warrington provides high quality care and support through homecare services and nurse-led complex care provision. Alcedo Care's trained and compassionate care workers and nurses assist ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Alcedo Care Chester
Ground Floor, 73 New Crane Street, Chester CH1 4JE 
9.4 24 reviews
Alcedo Care Chester, Chester, Cheshire
"My experience with Alcedo is brilliant. Riley is always treated with dignity, they are very kind with him and I trust them compl…"   Read all 24 reviews
  • Visiting Care from £34 / hour
  • Live-in Care from £1,605 / week

Alcedo Care Chester aims to enrich lives and provide the best possible standard of care to people in the comfort of their own homes. Alcedo Care takes pride in their work and has huge respect for ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia

Alcedo Care Reviews in Cheshire (36)

9.3

Alcedo Care has a Group Review Score of 9.3 (9.273) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Alcedo Care must have a Review Score.

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Review of

Alcedo Care Chester

from Katie P (Mother of Client) published on 17 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience with Alcedo is brilliant. Riley is always treated with dignity, they are very kind with him and I trust them completely.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Alcedo Care Chester

from Ken B (Husband of Client) published on 17 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Company and carers are great, very professional and caring with dignity.
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  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Alcedo Care Chester

from Alison B (Client) published on 17 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since becoming a client of Alcedo Care, I have found the company and staff very efficient and professional. The care I am receiving is very good and not want to be anywhere else.
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  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Alcedo Care Chester

from Jo R (Daughter of Client) published on 23 February 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has been with Alcedo for 3 years now, and we have seen a lot of carers and even management come and go. Last summer was chaos in terms of 'revolving doors' of personnel, and we had to make a formal complaint. That said, since Danyelle and her team took over, all has changed for the better. She has
brought more structure, balance and an empathetic approach. The culture has radically improved, which is evident in the carers' confidence levels and attitudes. All round training is also better, with greater diligence and respect. I know my mum feels safe and well cared for now.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Alcedo Care Warrington

from J M (Client) published on 23 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm very pleased with Alcedo Care Staff. They are all very helpful and willing to do whatever is needed.
Reply from Karen Siddeley, Registered Manager at Alcedo Care WarringtonThankyou for sharing your positive feed back, we are glad you are happy with the service you receive.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Alcedo Care Warrington

from R C (Father of Client) published on 23 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Alcedo is very good. I'm really happy with the service I am receiving the staff are lovely and respectful.
Reply from Karen Siddeley, Registered Manager at Alcedo Care WarringtonThankyou for sharing your feed back, we are glad things are going well and you are happy with the service you receive form us.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Alcedo Care Warrington

from L H (Mother of Client) published on 12 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our son has really benefited positively from the support Alcedo has provided. he looks forward to his support and has created lovely friendships with staff members. He has grown in confidence and enjoys his routine of going out. As parents, we were worried about him going out without us, but staff members
put us at ease, and as a family, we have created positive, trusting relationships with staff.
Reply from Karen Siddeley, Registered Manager at Alcedo Care WarringtonThankyou for you review card, we are so happy you son enjoys his trips out with staff and we have been able to put you all at ease as a family.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Alcedo Care Warrington

from A P (Client) published on 17 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with the support, get on very well with Pat. Very good experience.
Reply from Karen Siddeley, Registered Manager at Alcedo Care WarringtonThankyou for your lovely review, we will share your feedback with the staff.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Alcedo Care Warrington

from L O (Mother of Client) published on 16 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I feel like I can ring up any time, and this will be sorted for me. Mine and my daughter's needs are met. We feel at ease at home with all the carers, especially one in particular. I feel like my children also feel comfortable around the staff. I would recommend Alcedo Care Warrington.
Reply from Karen Siddeley, Registered Manager at Alcedo Care WarringtonThankyou for you lovely review and recommendations.
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  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Alcedo Care Chester

from Jennifer R (Daughter of Client) published on 29 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Alcedo Chester have been caring for my dad recently. They very kindly stepped in and cared for my dad at home when we thought he would have to go into a care home. The care my dad received from Alcedo Chester was outstanding. The carers are amazing, so lovely. They chatted to him whilst doing his care
which is so nice for him and for mum to hear too. The best care he has ever had. They went above and beyond offering to do little jobs for Mum in the house to when they had a little extra time. We are eternally grateful for your kindness.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Alcedo Care Chester

from J B (Husband of Client) published on 8 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carers are friendly, kind and willing. They have become part of our life and it is always a pleasure to see them.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Alcedo Care Crewe

from J W (Son of Client) published on 19 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent empathy shown by all the staff at Alcedo Care (Crewe). Always there for not only my dad but all the family. Every person you speak to from managers to care workers I was always treated with respect and looked after like part of the family just like there professionalism and the excellent working
ethic shown throughout their Alcedo family. Company highly recommended in such tough times.
Reply from Claire Culshaw, Registered Manager at Alcedo Care CreweThank you for such a lovely review , we really do appreciate it.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Alcedo Care Crewe

from J B (Wife of Client) published on 13 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We found all the carers excellent and the office staff very helpful and always on the end of the phone when needed. Overall, a very good experience for both myself and my husband.
Reply from Claire Culshaw, Registered Manager at Alcedo Care CreweThank you for your lovely review. It has been a pleasure. I will share your nice feedback with the team. Best wishes for the future.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Alcedo Care Chester

from H T (Mother of Client) published on 6 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience with using Alcedo Care has been fantastic. Very relaxed while carer is here and carer is well mannered.
Reply from Tom Wilkes, Registered Manager at Alcedo Care ChesterThank you, from all the team at Alcedo Chester, for your positive feedback, we really appreciate it and its great to here we are providing a quality service.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Alcedo Care Chester

from L J (Mother of Client) published on 27 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff have been amazing with me and my son, constant communication, very understanding. Professional and a full understanding of ASD and the behaviours that challenge. Management and office staff are all very understanding and very professional. All I can say is the whole team are fantastic, and
I feel relaxed and confident in the fact that my son is being well cared for each week. Thank you so much!
Reply from Tom Wilkes, Registered Manager at Alcedo Care ChesterThank you so much for your kind words, we are so happy that we are having a positive impact on you and your son. Many thanks from all the team for Alcedo Chester
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Alcedo Care Chester

from Suzanne U (Daughter of Client) published on 11 June 2024 Submitted via Website • Report
Overall Experience 1.0 out of 5
We finished our agreement with Alcedo Care at the end of January and hoped that would be the last dealings we would have. To my horror we realised that they took over £350 from my mother-in-law's account at the end of April. When asked how they were able to do this when there was no direct debit set
up or without contacting us first, they admitted to using card details they had written down when they took a deposit to take a payment for an invoice they thought was outstanding. Absolutely disgraceful behaviour again from Alcedo and surely in breach of General Data Protection Regulations.
Reply from Andrew Boardman, Director at Alcedo Care ChesterWe are sorry to see you post such a negative review Suzanne particularly since we remedied our error and apologised before you posted this review. Your mother-in-law's chosen method of payment was by card, it is clearly stated in the terms and conditions that we can keep the details on file. We agreed in January that the standard of care we had delivered was below the five star standard of care we endeavour to deliver every time because of this we agreed to write off the costs for the care delivered. Unfortunately due to an administrative error the credit note wasn't correctly allocated and a member of the accounts team presumed that the payment was outstanding and cleared the balance down using a payment from the card on file. We discussed this with you, apologised for our error and refunded the money immediately. I'm sure it was an oversight that you seem to have missed this element out from your review. Regarding your comment that this was a GDPR breach I can assure you it wasn't.
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  • Treated with Dignity
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Review of

Alcedo Care Crewe

from Martin P (Brother of Client) published on 30 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother has been using Alcedo Care for a number of months now and I can sincerely say that the care he has received is second to none. They were recommended to me by a colleague at the hospital where I work and the decision to use them has been a wise choice.
I would not hesitate to continue to
use their excellent care and also, the pricing structure is very fair.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Alcedo Care Crewe

from Harry K (Next of Kin) published on 30 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We needed some support four our mother in the mornings to help to shower. Alcedo Care has been fantastic. The girls are wonderful and helpful. Office staff are pleasant and courteous.
As a family, we would recommend highly.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Alcedo Care Chester

from J G (Wife of Client) published on 29 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Carers are always cheerful, helpful and professional in their work, treat my husband with dignity and respect. Always willing to advise if we have and problems (i.e. pressure sores or catheter issues).
Overall, they make a difficult way of life more bearable with their much-appreciated support.
Reply from Tom Wilkes, Registered Manager at Alcedo Care ChesterMany thanks for your kind words and the team at Alcedo are happy to hear that our carers are supporting your husband with dignity and respect. It is our please to come and support you both each day.
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  • Management
  • Treated with Dignity
  • Value for Money
Review of

Alcedo Care Chester

from R B (Niece of Client) published on 17 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care my aunt is given is amazing, the carers are kind and compassionate. They are so patient and understanding, allowing my aunt to do things in her own time to keep her independence. They are reliable and I feel confident that my family is in safe hands. The office staff have great communication
and always listen and respond. Best thing we did was to go to Alcedo Care for my aunt.
Reply from Tom Wilkes, Registered Manager at Alcedo Care ChesterThank you so much for your kind words, it is fantastic to hear Alcedo is supporting your Aunt with her independence and that you feel her care is safe. Thank you for your comments about the office staff as we understand great communication is vital to be able to support our clients' needs.
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  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money

Awards / Recognitions (6)

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