Home Care Providers Owned by Alcedo Care in Cumbria

Easy to change shifts and all shifts covered at all times even at last notice .

Alcedo provide a reliable service and excellent standard of care Alcedo provide a reliable service and excellent standard of care Alcedo provide a reliable service and excellent standard of care

We have been with Alcedo Care for over six months and the care has been a great help in getting my husband up in the mornings, showered, shaved, and having breakfast! He responds very well to their care and gets up at once (he doesn't when I do it!). Carers are always very friendly and polite, and I know my husband responds to them well. Thank you!

Since taking over my grandad's care in November, I have been extremely satisfied with the level of care. Staff are professional and care with dignity and high standards. The compliance towards medication management is excellent.

Alcedo have been a great support to our family over the past 21 months. We have built a wonderful relationship with them and we truly appreciate they do. The staff are kind, reliable, and clearly love their job. They make a genuine effort to keep my child engaged and it is clear how much he loves their company - he always gets excited when they arrive at our house. The office staff are approachable, attentive and always willing to listen. We are grateful to have Alcedo Care as part of our journey. The whole team is an incredible support to our family. Thank you.

From the first call, both myself and my sister have felt a great burden has been lifted from our shoulders. Every single carer who has attended to mum have been so kind, professional and shown great kindness to mum. To be able to have mum at home was always our aim, and the Alcedo Care team have made this possible. Thank you all so much.

Excellent service provided by a team of caring and professional persons. I cannot speak highly enough of the friendly and compassionate attitude of everyone.

In the case of the carer who presented this to me, I am well pleasant and welcome her each time, as I know things will be done to my complete satisfaction. It would be much better if management could allow all carers considerably more travelling time between clients, particularly in summer months, as currently I and no doubt most of your clients of necessity have to wait many minutes after their due time for meals etc.

It's so lovely seeing Benjamin sing and dancing with the carers. He looks forward to seeing them. I have peace of mind knowing my son is safe, happy and having fun with them.

Alcedo are doing a really good job in the current difficult care climate. The best thing about them is how promptly and enthusiastically the current manager Rachel, responds to feedback from family of clients.

My daughter's carers have got to know her well and respond to her needs, she seems happy to go out with them and when she returns.

I really couldn't praise Alcedo enough, they come and look after my son as if he is a family member of theirs. They are flexible when I have had changes to make and very reliable. All staff are friendly and caring - just what I needed for my son.

The lady has been to me on four occasions regarding my procedure. She is a lovely caring young woman who understands the importance of keeping my dignity intact. She's very thoughtful and always smilng and proactive, I look forward to her visits. I have no complaints at all she follows all the infection control and does what is needed. I'm hopeful she'll be with me for some time.

Alcedo Care, staff have continued to provide a high level of care for my husband, respecting his wishes while encouraging independence as far as possible. Any changes have been communicated professionally to us and so far as possible any changes for additional support have been accommodated. My husband has started to enjoy his interactions with staff as have I.

I am always impressed with the level of care given to my dad and the genuine concern shown for his welfare. The staff always go above and beyond in making sure he is well cared for.

Couldn't recommend the group enough, thank you from the bottom of my heart!

My son spends quality time with his two carers. They see to his wants and needs. The carers interact with him as much as they can. He enjoys trips out in the community several times a week. I feel that the service the carers provide is right for my son.

He looks forward to the calls and enjoys the freedom from his parents. The staff are always on time for us, know us well and let us know in advance of anything, they are always good. Always understanding.

I'm happy with the care we are given and the help I'm getting has given me more time, I struggled before Alcedo joined us. She has connected will with the carers.

Makes it possible to keep my husband at home safe and comfortable - he's happy that way and so am I!