Exceptional Care At Home (Barnet)

Unit 4, Breasy Place, 9 Burroughs Gardens, Hendon, London NW4 4AU
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9.7 82 Reviews
  • Exceptional Care At Home (Barnet), London
Exceptional Care at Home (Barnet) offers high quality care to people in north London living in their own homes.

Their carers are compassionate and nurturing and offer care that is tailored to the individual and their needs.

People can choose from a whole range of care and support packages that meet their specific needs and requirements.

Their goal is to help people retain their independence and stay living in their own home as long as possible.

Care Provided by Exceptional Care At Home (Barnet)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £20
  • Weekly Live-in Care Fees: from £1250

We offer competitive rates for visits ranging from just a few hours a day to 24/7 live-in care. Our rates are readily available on request and they are flexible depending on each Service User's unique circumstances.


Live in care- £1250 weekly
£20 hourly

These prices are only a guideline, please contact Exceptional Care At Home (Barnet) to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Exceptional Care At Home Ltd

Person in Charge

  • Omowunmi Raufu (Manager)

Exceptional Care At Home (Barnet) Reviews (82)

9.7

Exceptional Care At Home (Barnet) has a Review Score of 9.7 (9.745) out of 10, based on 82 reviews in the last 2 years.
Over all time Exceptional Care At Home (Barnet) has 82 reviews.

Overall Experience
  • 64
  • 17
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Date Published
  • 82
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  • 82
  • 0
Reviewer Connection to Exceptional Care At Home (Barnet)
  • 40
  • 19
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Total of 82, showing 21-40
Review from M R (Client) assisted by family/friend published on 20 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are in our first week of care assistance and already feels like part of the family. Very flexible with our needs.
Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)
Thank you. We received your lovely review today, and your feedback its much appreciated.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from R G (Client) published on 19 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I really enjoy how punctual the carer is, it makes it so much easier planning and working around the carer as she is never too late, it's way less stressful, the carer is the same time too which is much better than having multiple carers as I feel like she can then manage the caring better as communicating
between carer isn't necessary. The carer is very nice too and shows a lot of incentive, very happy with her.
Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)
Thank you. We received your lovely review today, and your feedback its much appreciated.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Marjorie G (Client) published on 23 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very pleased with my carer. She has looked after me so well. Nothing has been too much trouble for her. Also another specific staff member has also been great. Two very polite and caring ladies.
I am always looking forward to seeing them
Many thanks.
Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)
Thank you very much for this feedback, Its much appreciated, We are proud to provide Exceptional Quality care in your home.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Amy H (Client) published on 9 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been in receipt of exceptional care from 3 of the most exceptional carers I have ever met. Given that I only met them last Friday the 1st of June. I met them both only last Friday 01/06/25 - enough said!! This Wednesday, 11/06/23, I met the third carer, she is the 3rd of 3 excellent carers beyond
compare. Exceptional Care are above and way beyond - on the 1-10 scale they achieve a supersonic rating. 5 stars and more.
Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)
Thank you very much for this feedback, Its much appreciated, We are proud to provide Exceptional Quality care in your home.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Sotera G (Client) published on 7 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The lady sent to cook morning breakfast, lunch, and evening meal and also give me a sponge bath etc is excellent in everything I've asked her to do and more. I would recommend her to friends and family, she is always polite and helpful.
Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)
Thank you. We received your lovely review today, and your feedback is much appreciated
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from R P (Relative of Client) published on 25 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We would like to thank you for the exceptional and outstanding care provided to my aunt during her last 18 months of her life. The quality of care was constantly excellent and it gave us peace of mind to be looked after with professionalism and kindness. We were especially touched by the constant care
from the regular carer whose presence brought warmth, stability and a professional touch that felt more like family than service. Thank you for making such a difficult time a little easier.
Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)
Thank you. We received your lovely review today, and your feedback is much appreciated.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Jeremy Z (Son of Client) published on 24 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Your carers and company live up to the 'Exceptional Care' name. Dad is well looked after, kept clean and attention to any pressure sore/redness. We like to think of the girls as our surrogate daughters. Also when we needed to modify times, no hassle, instant help. Best of all dealing with real humans,
not AI or sent to an impersonal website.
Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)
Thank you. We received your lovely review today, and your feedback is much appreciated.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Manjula C (Client) published on 27 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have had support from 2 of your carers. I cannot speak highly enough for both of them.
Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)
Thank you. We received your lovely review today, and your feedback is much appreciated.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from S P (Client) published on 1 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Amazing. Staff member has been a great support and has acheived so much helping me to recovery. Her love, compassion in care is very outstanding. I can only praise she does care from her heart and her skills is absolute amazing bringing joy and love.
Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)
Thank you. We received your lovely review today, and your feedback is much appreciated.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from L S (Client) published on 13 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was very happy to receive this help as newly home from hospital. Very pleased with the cares who attended, very professional and thorough.
Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)
Thank you. We received your lovely review today, and your feedback is much appreciated.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from I J (Client) published on 3 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were very happy and satisfied with the carers we used to have. They have been very good workers, very kind and helpful. I wish we could have used them again. Very very happy time with them. They did their jobs without asking them. They have always been on time. Very behave and kind and honest. Many
thanks.
Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)
Thank you. We received your lovely review today, and your feedback is much appreciated.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from David H (Client) published on 24 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very satisfied.
Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)
Thank you. We received your lovely review today, and your feedback is much appreciated.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from A H (Client) published on 24 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The exceptional care at the home team are highly professional. The carers are friendly and helpful and nothing is too much trouble. In a short time, your carers feel part of the family and totally trustworthy and respectful. I would recommend Exceptional Care At Home to anyone as they go above and beyond.
Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)
Thank you. We received your lovely review today, and your feedback is much appreciated.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from C M (Daughter of Client) published on 23 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The carers are proficient. Friendly and considerate to mum's needs. I have no complaints about them or the service provider.
Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)
Thank you. We received your lovely review today, and your feedback is much appreciated.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Fatima S (Daughter of Client) published on 14 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care is very good the carer looks after and deals with my mother in an amazing manner. Makes sure all tasks are done precisely and within the time frame. We are happy with the care received from the carer.
Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)
Thank you. We received your lovely review today, and your feedback is much appreciated.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Tina H (Daughter of Client) published on 10 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been looked after by two carers for about 4 months now and she has no complaints about the care she receives. I have found that they keep her house clean and orderly and show great compassion as she is bed bound now. As the same carers visit, this means my mother gets to know them and
they also go out of their way to support her. From watering her plant to cooking the things she enjoys. I cannot recommend this service highly enough.
Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)
Thank you. We received your lovely review today, and your feedback is much appreciated.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from J F (Daughter of Client) published on 24 December 2024 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Our carer is young and not very well trained. Would have preferred a more experienced person. I should not have had to tell her every day what to do especially as my mother was on a rehab programme.
Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)
Thank you. We received your lovely review today, and your feedback is much appreciated.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Sadia R (Client) published on 18 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My carers have been helping with my medication, also I have problems with balance and support. When I get twinges in my hip they massage me. They help me with all the food preparation to a tasty level for me. I love the care and empathy they give when they see me, always. They always do everything to
a high standard, they clean my kitchen and help me get things up and down so I don't fall. Always lift me when I sit as I get stuck. Thank you.
Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)
Thank you. We received your lovely review today, your feedback is much appreciated.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Jeremy S (Client) published on 17 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
He is caring and goes the extra mile. He is good at cooking and cleaning also always on time. He also prepares for showing and creaming my legs. We are like best friends.
Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)
Thank you. We received your lovely review today, and your feedback is much appreciated.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Melanie W (Client) assisted by family/friend published on 2 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with my daily (6 days a week) carer but she says and I can see that she is unable to complete her care tasks in 45 minutes which I have (previously it was 1 hour in the morning at least). My balance is far worse than before at the moment. I agree and think my carer is correct in this.
I have had the once a week carer once and am happy with the care she was able to give me in the time, as best she could.
Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)
Thank you. We received your lovely review today, and your feedback is much appreciated.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.7 (9.745)

Overview of Review Score

The Review Score of 9.7 (9.745) out of 10 for Exceptional Care At Home (Barnet) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 82 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 81 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.745 for Exceptional Care At Home (Barnet) is calculated as follows: ( (374 Excellents x 5) + (96 Goods x 4) + (10 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 482 Ratings = 4.745
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Exceptional Care At Home (Barnet) is based on 81 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

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Meet the Team (1)

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Omowunmi Raufu

Job Title: Registered Manager Joined: 2019

I'm the managing director of Exceptional Aare At Home in Barnet. I'm genuinely passionate about delivering Exceptional Quality Care across Barnet.


I've lived in this area for over 20 years & have a genuine desire to help people remain living at home for as long as possible by providing the highest levels of care. Nothing makes me happier than seeing someone become more independent, whether that's being able to manage their medication again without assistance or having the ability to walk down to the shops again after a fall. My team provide kind, consistent acts of kindness which have a life-changing impact on our clients.


I'm proud to be able to support individuals, families & other healthcare professionals to ensure that we keep our clients at the heart of what we do, by collaborating, acting proactively & sharing best practices.


If you or a loved one needs quality care or just needs some advice, then please get in touch & we will be more than happy to help.


Exceptional Care at Home is a leading care agency providing exceptional Quality Care at home & peace of mind across Hertfordshire.


BSC Health Studies, Level 5 in Health & Social Care, Level 5 Health Practitioner, Train the Trainer Course.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Exceptional Care At Home (Barnet) to verify any information. View our terms and conditions. Exceptional Care At Home (Barnet) has an Enhanced Service - more info.