Exceptional Care At Home (Barnet)

Unit 4, Breasy Place, 9 Burroughs Gardens, Hendon, London NW4 4AU
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9.7 82 Reviews
  • Exceptional Care At Home (Barnet), London
Exceptional Care at Home (Barnet) offers high quality care to people in north London living in their own homes.

Their carers are compassionate and nurturing and offer care that is tailored to the individual and their needs.

People can choose from a whole range of care and support packages that meet their specific needs and requirements.

Their goal is to help people retain their independence and stay living in their own home as long as possible.
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Care Provided by Exceptional Care At Home (Barnet)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £20
  • Weekly Live-in Care Fees: from £1250

We offer competitive rates for visits ranging from just a few hours a day to 24/7 live-in care. Our rates are readily available on request and they are flexible depending on each Service User's unique circumstances.


Live in care- £1250 weekly
£20 hourly

These prices are only a guideline, please contact Exceptional Care At Home (Barnet) to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Exceptional Care At Home Ltd

Person in Charge

  • Omowunmi Raufu (Manager)

Exceptional Care At Home (Barnet) Reviews (82)

9.7

Exceptional Care At Home (Barnet) has a Review Score of 9.7 (9.745) out of 10, based on 82 reviews in the last 2 years.
Over all time Exceptional Care At Home (Barnet) has 82 reviews.

Overall Experience
  • 64
  • 17
  • 1
  • 0
  • 0
Date Published
  • 82
  • 28
  • 37
  • 82
  • 0
Reviewer Connection to Exceptional Care At Home (Barnet)
  • 40
  • 19
  • 8
  • 6
  • 2
  • 2
  • 2
  • 1
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  • 1
Total of 82, showing 41-60
Review from I K (Son of Client) published on 2 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carer is absolutely fantastic. She is friendly, professional, very experienced and down to earth, one of the best we ever had. I could not doubt her in any way. Very happy to have her.
Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)
Thank you. We received your lovely review today, your feedback is much appreciated.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Rohit K (Son of Client) published on 2 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have a great carer for our mum, comes on time, does what she has to with great respect to my mum, although to age of my mum can sometimes be stroppy, she, the carer is always patient and does the great care. Well experienced and great training from the group of employers.
Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)
Thank you. We received your lovely review today, your review is much appreciated.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Catherine S (Client) published on 2 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My main 3x per day carer was exceptional. Polite, courteous, always helpful and nothing was too much bother for her. It was a pleasure to have her in the house.
Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)
Thank you. We received your lovely review today, your feedback is much appreciated.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from J H (Client) published on 10 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My carer whom I had for many months was super.


1) Always on time and reliable and always very pleasant and anxious to be helpful, always uniformed and gloved.
2) Always went the extra mile to ensure I was okay.
3) Bed well done and medicine given.
4) Good cook for such meals as toast and soup.


I

am very very sorry to lose her, the replacement didn't match up to her in any way.
Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)
Thank you. We received your lovely review today, and your feedback is much appreciated.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from G G (Client) published on 9 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carers who were allocated to me I found them all to be very nice and helpful especially the main carer that I had. I was extremely upset to know that she is no longer with me as my carer, she is extremely polite and both had a friendly relationship. Please bring my carer back to me!
Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)
Thank you. We received your lovely review today, and your feedback is much appreciated.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from L M (Daughter of Client) published on 29 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I speak highly of the care provided by the attentive and professional carers who look after both my mum and sister. I am very impressed with the level of care and I appreciate all they do.
Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)
Thank you; we received your lovely review today, and your feedback is much appreciated.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Maureen C (Client) published on 23 August 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My carer is very helpful, kind and friendly and has a very sunny disposition. If I have any problems I go to her and she helps me sort them out.
Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)
Thank you, we received lovely review today, your feedback is much appreciated.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from D S (Husband of Client) published on 21 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The agency was very professional and organised. The carers they provided were amazing and punctual.
Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)
Thank you, we received lovely feedback today, your feedback is much appreciated.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from B K (Client) assisted by family/friend published on 9 August 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have used Exceptional Care At Home since I came out of hospital 5 weeks ago. The service e proved is very good, I especially like it that I have the same carer apart from on their day off which I have had to same person replacement.
Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)
Thank you, we received lovely feedback today, your feedback is much appreciated.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from R C (Daughter of Client) published on 31 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found the carers to be efficient friendly and caring which is most important to us.
Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)
Thank you, we received lovely feedback today, your feedback is much appreciated.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from D M (Client) published on 29 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very nice carer, and did everything that was asked for him. Did not miss a day while caring for me. Very friendly and caring. Would recommend him to any organisation.
Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)
Thank you, we received lovely feedback today, your feedback is much appreciated.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from D P (Daughter of Client) published on 17 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Reliable, kind and impeccable care provider. We have never had a carer before and I know how difficult it is to find an agency which is reliable and who can provide the same carer each week. Exceptional Care at Home have always been reliable and my mother really enjoys the carer allocated to her and
her company. I would definitely recommend their services
Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)
Thank you, we received lovely feedback today, your feedback is much appreciated.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from J O (Daughter of Client) published on 17 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Kind, skilled, professional, calm and thoughtful.
Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)
Thank you, we received lovely feedback today, your feedback is much appreciated.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from S A (Daughter of Client) published on 15 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carers are wonderful, and I am so happy that they are looking after Mum.
Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)
Thank you, we received lovely feedback today; your feedback is much appreciated. Kind regards.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from C R (Wife of Client) published on 8 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was very pleased indeed with the carers and the care provided and my husband was very happy too.
Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)
Thank you, we received lovely feedback today, your feedback is much appreciated. Kind regards.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Asha U (Daughter-in-law of Client) published on 8 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have the most loving and caring carer from Exceptional Care. She is hard-working and meets all the requirements.
We are very happy with the care provider with looking after my elderly father-in-law who has many medical complications, including diabetes, dialysis, a stroke patient, mobility issues,
incontinence, speech and hearing difficulties.
Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)
Thank you, we received lovely feedback today, your feedback is much appreciated. Kind regards.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Noreena A (Wife of Client) published on 1 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am happy to describe my husband's experience.
We are satisfied with their services, they are a great help for me at my age would not have been able to cope with my husband's condition.
I would like to extend my gratitude for all the help.
Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)
Thank you, we received lovely feedback today, your feedback is much appreciated. Kind regards.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from K W (Daughter of Client) published on 1 July 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
One member of staff in particular has been very helpful with my dad. He currently visits 3 times a day and it has been very reassuring for the family to know that he is there to keep an eye on him. He checks to make sure the washing-up has been done or if my dad needs help with anything. Helps him to
have a wash or to heat up a meal. He has also been good company for my dad. He is always friendly and polite and arrives in a timely manner. Thank you for all your help.
Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)
Thank you, we received lovely feedback today, your feedback is much appreciated. Kind regards.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from M L (Client) published on 21 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carers that I have had have been absolutely wonderful. Most caring and nothing is too much trouble for them.
Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)
Thank you, we received lovely feedback today, your feedback is much appreciated. Kind regards
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from S G (Client) assisted by family/friend published on 20 June 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The carers are kind polite pleasant and professional. They are very helpful for my needs. I am quite happy with their services.
Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)
Thank you, we received lovely feedback today, your feedback is much appreciated.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.7 (9.745)

Overview of Review Score

The Review Score of 9.7 (9.745) out of 10 for Exceptional Care At Home (Barnet) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 82 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 81 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.745 for Exceptional Care At Home (Barnet) is calculated as follows: ( (374 Excellents x 5) + (96 Goods x 4) + (10 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 482 Ratings = 4.745
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Exceptional Care At Home (Barnet) is based on 81 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (1)

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Omowunmi Raufu

Job Title: Registered Manager Joined: 2019

I'm the managing director of Exceptional Aare At Home in Barnet. I'm genuinely passionate about delivering Exceptional Quality Care across Barnet.


I've lived in this area for over 20 years & have a genuine desire to help people remain living at home for as long as possible by providing the highest levels of care. Nothing makes me happier than seeing someone become more independent, whether that's being able to manage their medication again without assistance or having the ability to walk down to the shops again after a fall. My team provide kind, consistent acts of kindness which have a life-changing impact on our clients.


I'm proud to be able to support individuals, families & other healthcare professionals to ensure that we keep our clients at the heart of what we do, by collaborating, acting proactively & sharing best practices.


If you or a loved one needs quality care or just needs some advice, then please get in touch & we will be more than happy to help.


Exceptional Care at Home is a leading care agency providing exceptional Quality Care at home & peace of mind across Hertfordshire.


BSC Health Studies, Level 5 in Health & Social Care, Level 5 Health Practitioner, Train the Trainer Course.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Exceptional Care At Home (Barnet) to verify any information. View our terms and conditions. Exceptional Care At Home (Barnet) has an Enhanced Service - more info.