Home Care Providers Owned by Bridgewater Home Care

I have been supported by Bridgewater (Harborough) for over a year. It has been a happy and effective experience. The initial visit by senior staff established a sound working relationship with a faultless choice of carers. They are affable and courteous and their ability to see where help is needed, and act upon it, has enabled me to remain independently in my own home. I always welcome their enlivening visits.

We are very pleased to be clients.

"her girls " .

The service (managers and carers) are very responsive to our needs. We have been able to increase and decrease input easily. The online care record is updated at each visit and gives the family peace of mind. Carers are professional and friendly and we value the continuity of the caregivers. Overall an excellent service.

Very pleased for all the work is done for me. A happy band of ladies

After a previous bad experience with private care we came across 'Bridgewater Home Care'. What a company! The staff, from the office to the carers are all professional, kind, caring, understanding and human! Both my parents and the rest of the family are happy to have them around and they totally morph into how you want the care plan to be. They are walking angels and don't know how we'd cope without them now.

Bridgewater Homecare has changed my dad's life and hugely eased the challenges I face as his carer. Their approach from the start has been person-centred and empathic. My dad lives independently with Alzheimer's; he needs help with admin and communicating and often just needs a bit of company. Alex and Christine at Bridgewater have matched him with the most wonderful companions, who have got to know my dad and taken the time and care to understand and respond to his needs. I find communication with Christine and Alex easy, efficient and professional. They are also very friendly and approachable. I can't thank them enough for the service they continue to provide to my dad; I think both me and my dad would be struggling without them. I would highly recommend this company if you have a loved one who needs a little extra help.

Thankyou all at Bridgewater.

My grandparents built fantastic bonds with the carers, and felt well supported at home. It was great to see the smiles and giggles they had with the carers. I would highly reccommended bridgewater in providing care to loved ones.

I think you are all brilliant, you have made a massive difference to my life, carers help me in my home, as well as taking me to appointments, without my carers my life would be extremly difficult

I have been so impressed with Gemma and the team who have looked after my mum since the end of 2025 and they have blown me away with their caring and professionalism. Recently mum was admitted to hospital with a nosebleed and I was told by the ambulance service when I arrived at the hospital that her flat had blood everywhere. I had to be with mum for the day and the thought of returning home to a mess was daunting. I spent ke to Gemma and she arranged a clear up the afternoon and sorted her revised medication for the next morning. When I left mum that night I knew she would be looked after the next morning. What I didn't expect was the over and above willingness of Gemma to return to in the afternoon see how she was and take her flowers and sort her washing out of the dryer. Thank you so much for the peace of kindness you give to relatives and I am so pleased I found you.

I took time and contacted several home care people to support my husband with dementia. I decided on Bridgewater Home Care. They sounded very professional but had a kindly friendly feeling about them. He loves going out, still has a sense of humour. One morning is a visit to the zoo with his companion where I do my volunteering shift, he is always happy at the zoo. Also another morning he is either supported to visit either an antique centre, the forest for a walk or the local arts centre, always having tea and cake. He loves being out. In conclusion I know I made the right decision. Bridgewater Care people are perfect. Always reliable, kind, thoughtful and most of all think the world of my husband. They have become not only companions for my husband but good friends to both of us which is just what I need. Thank you Bridgewater Home Care.

Grandma and Pop both used Bridgewater for many years and were always very happy with the care they received.

Would recommend Bridgewater to anyone who needed help. Bridgewater are very person centred and it was a pleasure to have them look after my grandparents and trusted them completely.

My mum is 90 years old and deteriorated between Christmas & New YEar. My brothers, a family friend & I cared for Mum also staying over. We were extremely stressed doing care for my mum, who became very frail. Bridgewater commenced 12.1.26 and the relief for us is massive. The care is excellent she has the same carers who go the extra mile. One volunteered on her day off to get Mum ready for an emergency appointment.

We began using Bridgewater Home care after mum had a fall & needed extra help morning & evening. From the start the carers were pleasant, respectful & considerate of mum's wishes. Every day we could log onto the app to check they had been . They provide a detailed report of how mum was when they arrived & any conversations they had with her . They are a very helpful and caring company .

Unfortunately Dad passed away just after his 90th birthday. We just want to thank Alex and his team for helping to making his last months richer and happier and more comfortable. We would thoroughly recommend Bridgewater Home Care as providers of a very high quality service.

Mum wouldn't have been able to stay in her own home as a frail 91 yr old without the support she now receives from the Bridgewater team.

Would highly recommend if you are looking for home care for your loved ones.

Bridgewater provides a highly personalised service, which has been very much appreciated in relation to the specific care needs of our mother. The carers are thoughtful and friendly, and the management team very quick and effective in responding to queries and requests.

My mum absolutely loves her carers. They are really helpful and supportive. Mum has a lunchtime visit, where the carers make sure she eats and drinks. They help make her feel safe and I can go to work, without stressing about her home alone. Thank you for all your help.