Home Instead (South Manchester/North Trafford)

289 Barlow Moor Road, Chorlton, Manchester, M21 7GH
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10 64 Reviews
  • Home Instead (South Manchester/North Trafford), Manchester
The people at Home Instead South Manchester and North Trafford offer a flexible, personalised service with one simple aim – to provide the kind of care they’d want for their own families. To make this possible they do things differently.

They only recruit CareGivers with a genuine affinity for older people, then train them in the skills and ethos needed to deliver to it. Each client is matched with their own regular CareGiver so they can build the personal relationship vital to effective, dignified care.

Every client, or their family, agrees their own tailored package, providing the service they want, when they want it, and their own schedule so they always know who they’ll be seeing and when, and when needs change the service changes too. To some this might seem like the gold standard, but at Home Instead South Manchester and North Trafford, it’s just what every older person deserves.

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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Respite / Short Term
  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge
  • Cancer Care

Funding & Fees

  • Hourly Visiting Care Fees: from £35

These prices are only a guideline, please contact Home Instead (South Manchester/North Trafford) to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Group/Owner

Person in charge

  • Alison Broadhurst (Owner)

Home Instead (South Manchester/North Trafford) Reviews (64)

Total of 64, showing 61-64
10

Home Instead (South Manchester/North Trafford) has a Review Score of 10 (9.955) out of 10, based on 11 reviews in the last 2 years. Over all time Home Instead (South Manchester/North Trafford) has 64 reviews.

Overall Experience

  • 61
  • 3
  • 0
  • 0
  • 0

Date Published

64
4
4
11
53

Review from Barbara M (Daughter of Client) published on 29 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Earlier this year my family decided that we needed help to care for my 90-year-old mum who suffers from vascular dementia and was becoming confused. She was living by herself but she stopped cooking for herself, and also had trouble remembering how to use domestic appliances. I saw an article about
Home Instead in the evening news and had also spoken to a carer who I happened to be sitting next to at a Christmas dinner. We arranged for carers and were more than pleased with the service provided. Very helpful and accommodating.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Kathryn H (Daughter of Client) published on 30 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Home Instead provides an excellent professional service at a very personal level. I have recommended Home Instead whole heatedly to other friends who have elderly parents to care for and they in turn have been very pleased with the service. To me Home Instead operates on the principles of fairness and
common sense.

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Care / Support

Management

Treated with Dignity

Value for Money

Review from Andrea S (Daughter of Client) published on 19 April 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our frail, elderly father could not remain in his own flat if it weren't for the services provided by Home Instead. Carers are reliable, punctual, caring and responsive. Not only do they take care of dad's meals and medications but they also keep his mind active and report back on his state of health
(or otherwise) and allow us to keep our eye on him even though we are not close by.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Priscilla (Client) published on 23 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The provision of care has been excellent, and prompt, as it was very short notice and it was what I needed. Trouble was taken to provide the right carers and to make sure I was satisfied.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 10.0 (9.955)

Overview of Review Score

The Review Score of 10 (9.955) out of 10 for Home Instead (South Manchester/North Trafford) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.955 for Home Instead (South Manchester/North Trafford) is calculated as follows: ( (64 Excellents x 5) + (1 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 66 Ratings = 4.955

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Home Instead (South Manchester/North Trafford) is based on 11 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Feb 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (13)

Meet the Team (2)

Alison

Alison Broadhurst

Job Title: Director

Joined: 2015

Alison is the owner of Home Instead South Manchester and it's her passion to make sure that we give the very best care we can to our clients and provide the very best support we can for our Care Professionals.

No image found

Alison Broadhurst

Job Title: Director

Joined: 2015

Alison is the owner of Home Instead South Manchester and its her passion to make sure that we give the very best care we can to our clients and provide the very best support we can for our Care Professionals.

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